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Dots Reviews & Product Details

Dots is a cloud-based SaaS platform designed to automate IT logistics, addressing the entire lifecycle of IT assets. Its core focus is simplifying operations for IT, HR, and procurement teams, especially for remote-first companies. By integrating seamlessly with systems such as HRIS (Human Resource Information Systems) and MDM (Mobile Device Management), Dots reduces manual tasks and errors while improving operational efficiency. Key Features: Full Asset Lifecycle Management: Dots automates processes from procurement and onboarding to offboarding, including secure data wiping and sustainable practices like recycling or reselling assets. End-to-End IT Logistics Solution: Dots manages device procurement, storage, and deployment with global reach, supported by a multi-vendor logistics network. Real-Time Tracking: Dots provides visibility into asset locations and lifecycle statuses. Sustainability and Compliance: Dots encourages eco-friendly practices while ensuring secure management of IT assets. How It Works: Dots eliminates fragmented workflows by centralizing IT logistics. Teams benefit from automated processes for onboarding new employees, managing inventory, and offboarding, ensuring data security and compliance. The platform also handles vendor coordination, sourcing equipment tailored to specifications, and global delivery. Benefits: Efficiency: Dots reduces time spent on repetitive tasks, enabling teams to focus on strategic goals. Transparency: Dots offers detailed tracking and notifications, ensuring stakeholders remain informed. Scalability: Dots adapts to the needs of startups and enterprises, helping them to scale and supporting growth without logistical bottlenecks. Integration: Dots connects with existing platforms, creating a unified system for IT asset management and logistics. By using Dots, organizations can move beyond traditional, resource-intensive logistics processes, enabling smoother employee experiences and more sustainable operations. This makes it an ideal choice for businesses managing remote or decentralized teams.

Seller

Dots

Languages Supported

English

Product Description

A powerful SaaS platform, combined with a world-class logistics network, allows organizations to quickly and easily buy, ship, support, and retrieve equipment anywhere in the world.

Overview by

Tzur Rupin (Louder than words)

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Dots Integrations

(3)

Integration information sourced from real user reviews.

Dots Media

Visualization of dots' dashboard on An iPad

Easily and efficiently manage your teams equipment with a few clicks

The fact that we can deliver from point A to B anywhere in the globe, so if you need a GLS - global logistics service, reach out to us.

Dots Reviews (10)

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Nepal A.

it manager

Small-Business (50 or fewer emp.)

3/12/2025

"I Enhoy working with dots."

5/5

What do you like best about Dots?

First of all their ITAM platform is one of the best I ever seen, works flawlessly and help me keep on track with the whole company IT asset needs.

I have always struggled with the IT logistics part of my work, when it comes to dealing with vendors, tracking delivery and offboarding employees, spending days searching for the IT equitant they need to send back.

But since I have started working with Dots for the past few months I found the assets catalog a great tool for my IT procurement needs.

The delivery options are on spot, and worldwide shipping cover all my onboarding needs for a global company. Review collected by and hosted on G2.com.

What do you dislike about Dots?

I have encountered some bugs here and their but team is highly engaged in providing assistance, and I never had any issues that where not promptly addressed. Review collected by and hosted on G2.com.

Ohad M.

Head of Customer Success

Small-Business (50 or fewer emp.)

11/20/2024

"Very helpful automated onboarding platform"

5/5

What do you like best about Dots?

It's so simple to use, everything seems very automatic and user-friendly. Seamless integration and very prompt and professional customer support. Some other notable features I can think of are the procurement catalogue (very versatile) and the options when it comes to product delivery. Review collected by and hosted on G2.com.

What do you dislike about Dots?

Nothing that comes to mind. The platofrm seems to work optimally. Review collected by and hosted on G2.com.

What problems is Dots solving and how is that benefiting you?

Basically we got stuck when we all started working from home. This slowed down a lot of processes when it came to onboarding, procurement and delivery of equipment to employees. We started working with dots and it's literally a one-stop-shop for all of the issues I mentioned above. I was surprised at how easy they managed to make things for me and the team. Review collected by and hosted on G2.com.

Artiom K.

IT Engineer

Mid-Market (51-1000 emp.)

10/10/2024

"Great POC process"

5/5

What do you like best about Dots?

"I recently had the opportunity to complete a POC with Dots, and I have to say, the experience was exceptional. Eran, from Customer Success, was consistently available, incredibly polite, and went above and beyond to ensure that all my questions were answered. His understanding of our needs was spot on, and his support throughout the process made everything run smoothly. The solution itself exceeded my expectations, and I highly recommend Dots to anyone considering their services. Trust me, if you're on the fence, do yourself a favor and go for it!" Review collected by and hosted on G2.com.

What do you dislike about Dots?

Nothing all was great, I had good experiance Review collected by and hosted on G2.com.

Yakir D.

COO

Small-Business (50 or fewer emp.)

7/30/2024

"Using Dots platfrom for Onboaring in the US"

5/5

What do you like best about Dots?

The assets catalog includes everything our company needs, and they offer worldwide shipment options. This means we can equip our remote teams and onboard new employees with almost no effort, unlike the struggles we faced in the past. The team continuously adds new features and listens to our needs. We've seen new releases every other week, including new integrations and dashboard enhancements that streamline our workflows. The excellent communication with customer support and our dedicated account manager is also a significant advantage. Review collected by and hosted on G2.com.

What do you dislike about Dots?

Although Dots has the broadest reach of all the solutions we've seen, adding new service areas may require additional work. If your company operates in specific regions that are far-reaching or have certain restrictions, ensure you understand the geos you're shipping to and from. Review collected by and hosted on G2.com.

What problems is Dots solving and how is that benefiting you?

We have significantly reduced the time wasted on new equipment procurement and onboarding new employees with IT hardware. Managing assets on the platform makes our lives much easier. Instead of wondering where or when the equipment will arrive, we receive and track everything on the platform and from the Dots team. This efficiency allows us to focus on other aspects of the employee experience, enhancing overall productivity and satisfaction. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

2/5/2025

"A great procurement and asset management system!"

5/5

What do you like best about Dots?

I've been using Dots for several months now, and it has truly transformed our procurement and IT asset management processes. The system’s intuitive interface makes it easy to navigate and the seamless integration capabilities with our MDM and HRIS systems have significantly streamlined our workflows. They offer a reliable and efficient solution that adapts to various business needs.

A huge plus, for the AMAZING and responsive customer support team has made every step of our transition smooth and hassle-free. Highly recommended for organizations looking to optimize their processes. Review collected by and hosted on G2.com.

What do you dislike about Dots?

Nothing to report right now, Dots has been able to fulfill our needs. Review collected by and hosted on G2.com.

Serge T.

Technical director

Small-Business (50 or fewer emp.)

6/21/2024

"Dots greatly improved my workflow"

4.5/5

What do you like best about Dots?

I recently had the pleasure of using Dots for our IT asset management and logistics needs, and I must say, their service is exceptional. The cloud-based ITAM software is incredibly user-friendly, making it easy to track, monitor, and purchase equipment in real-time from anywhere. Their seamless integration with existing systems and transparent delivery process significantly streamlined our operations. Moreover, the global coverage and efficient onboarding/offboarding solutions have been game-changers for our remote workforce. I highly recommend DotsTech for any organization looking to enhance their IT infrastructure management. Review collected by and hosted on G2.com.

What do you dislike about Dots?

Evereting is fine, i really like this product Review collected by and hosted on G2.com.

Liron B.

Mid-Market (51-1000 emp.)

4/7/2024

"Great solution for IT manager"

4.5/5

What do you like best about Dots?

What I like most in Dots platform is the clarity I have in the customer portal regarding the current inventory and IT assets, where it is, who onws it and when I need to replace or renew assets, make managing assets way more easy and efficient for me. As well as the collaboration with the Dots team is seamless, particularly I have them on a slack channel and a dedacted ckients manager that ensures any delivery issues or delays are promptly addressed.

Also integration with HiBob, Kanji, Jamf make my life so easy when deling with HR. Review collected by and hosted on G2.com.

What do you dislike about Dots?

The platform could benefit from expanding its selection of products. While the portal is efficient, I might appreciate a more features interface that are currenly missing but from my understanding are under development and will be added in the future, for example an employee portal will be a game changer for me. Review collected by and hosted on G2.com.

What problems is Dots solving and how is that benefiting you?

It helped me solve the logistic complexities for my international shipments with new employees, the IT manager before me used to keep all the data on g-sheets that wouldent interact with each other and it was a mess for me to handle or keep track and I was loking for a solution that will setisfay my needs.

Now i see a significant reduction in the logistical burdens associated with the IT asset management, which saves me a substantial amount of time. Review collected by and hosted on G2.com.

Tatyana R.

Mid-Market (51-1000 emp.)

5/20/2024

"Dots makes it so easy my work at HR department)"

5/5

What do you like best about Dots?

Dots makes it so easy to keep track of all our IT equipment, It's like having a clear picture of where everything is at all times, which is super helpful. Dots platform is user-friendly, and is updated on real-time, means I'm always in the loop and never lose track of our remote workers IT assets. Plus, the Dots team are real professionals when it comes to logistics and procurement! Anytime something comes up or I have a question, we have a joined slack channel and there is always someone to respond and solve my issues or needs. It's incredibly helpful to have that kind of support available. It allows me to focus on my actual work instead of dealing with logistical headaches. Review collected by and hosted on G2.com.

What do you dislike about Dots?

I'm really looking forward to seeing more options in the interface and a wider variety of logistics solutions to choose from. They've mentioned some updates coming soon, like a recycling options that are really important in our company Review collected by and hosted on G2.com.

What problems is Dots solving and how is that benefiting you?

Managing our IT assets used to be a huge headache with tons of spreadsheets and manual updates, where I got to a point I couldn't find anything anymore. With Dots, everything's in one place and it all integrates easily and covers all of my needs including tracking' delivery and procurement. It's saving me and the IT team so much time and hassle. We're spending a lot less time on asset management, which means we can focus more on the big picture stuff. It's made a massive difference for myself and saved the company a lot of time frustration and finally money. Review collected by and hosted on G2.com.

Verified User in Hospitality

Mid-Market (51-1000 emp.)

2/12/2025

"Amazing asset management platform"

5/5

What do you like best about Dots?

The integration between the most relevant platforms those days. Review collected by and hosted on G2.com.

What do you dislike about Dots?

Actually I didn't dislike anything...... Review collected by and hosted on G2.com.

Sollis G.

Mid-Market (51-1000 emp.)

4/15/2024

"from excel to asset management"

4.5/5

What do you like best about Dots?

How transparent everything is and how easy it tracking my assets through the Dots system. Also the communication with the Dots team in real-time for quick problem resolution adds to the experience, Review collected by and hosted on G2.com.

What do you dislike about Dots?

the product is still in beta, so expanding the product features would make Dots even more compelling. Enhancements to the portal, such as employee portal that is coming in the future, would make the experience Review collected by and hosted on G2.com.

What problems is Dots solving and how is that benefiting you?

It actually eliminates the logistical headaches associated with asset management, from procurement to deployment and tracking of IT equipment. helps streamlines onboarding and offboarding processes and also optimizes the whole process, providing substantial value to businesses in managing their IT Review collected by and hosted on G2.com.