![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

11/3/2025

"Incredible customer support for a great product"

5/5

What do you like best about Crazy Egg?

I'm using the free version of Crazy Egg as a replacement for GA4, because I really don't need the complexity. I need the same things I've always needed from web analytics and Crazy Egg covers all the crucial bases.

Ease of use is great. I'm not a web dev and had zero issues installing it. Everything is easier to do that in GA4, and I'm probably going to roll this out to my other sites.

Specifically, I'm leaving this review because I ran into an issue with goal tracking. Crazy Egg couldn't connect to my site because I'm using a basic website builder and can't update the CSP on my own. I reached out to support, and within 10 days they had implemented a fix for my problem. As a freemium customer? I was blown away. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

At this point, nothing. I wish there was more of a visual funnel, but what they have is solid. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

I need to do basic conversion tracking on my websites, and want to have a clear idea of the best traffic is coming from. This used to be straightforward in UA and older versions of GA, but I really hate GA4. With CE, I can log on, see exactly what's happening on my site, where traffic is coming from, bounce rate, all of the normal stuff. The surveys have been easy to set up, and I think I will be making more use of them on client sites in the future. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

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4.2 out of 5 · Verified reviews from real users

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