--- title: LollyLaw Reviews meta_title: 'LollyLaw Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 119 reviews by the users' company size, role or industry to find out how LollyLaw works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 119 scale: '5' date_modified: '2026-07-07' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # LollyLaw Reviews **Vendor:** Paradigm **Category:** [Legal Case Management Software](https://www.g2.com/categories/legal-case-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 119 ## About LollyLaw LollyLaw is an award-winning legal practice management solution for immigration law or related areas. Since 2014, LollyLaw has been unparalleled in its ease of use and powerful tools to create, manage, and track cases. LollyLaw now comes stocked with fully customizable immigration workflows and immigration form sets from USCIS, DOJ, DOS, and the FBI. Each form can be filled out through the web in a live collaboration mode so that you can assist clients remotely. The software features include contact management, SMS messaging, calendaring, notifications, time tracking, task management, invoicing, document automation, form filling, cloud storage, branded client portal, online payments, and customizable case types and workflows. New features and enhancements are added each month. With LollyLaw and LollyForms, you can work with clients anywhere to quickly gather information from intakes, questionnaires, and online PDF forms. LollyForms lets you and your clients work in a live document where you can chat online and assist with form related questions. ## LollyLaw Pros & Cons **What users like:** - Users value the **effective communication** of LollyLaw, appreciating responsive support and collaborative improvements for their practice. (2 reviews) - Users value the **efficient document management** of LollyLaw, simplifying client data entry and enhancing overall functionality. (2 reviews) - Users highlight the **ease of use** in LollyLaw, appreciating its intuitive features and client-friendly interface. (2 reviews) - Users appreciate the **user-friendly features** of LollyLaw, particularly for generating forms and client management. (2 reviews) - Users appreciate the **user-friendly features** of LollyLaw, especially the quick updates and easy client collaboration. (2 reviews) - User Interface (2 reviews) - Users value the **automation of updates and form integrations** in LollyLaw, enhancing efficiency and user satisfaction. (1 reviews) - Users value the **excellent client communication** in LollyLaw, appreciating quick responses and user-friendly features for clients. (1 reviews) - Users commend the **comprehensive solutions** of LollyLaw, highlighting quick updates, excellent support, and user-friendly design. (1 reviews) - Users appreciate the **responsive customer support** of LollyLaw, ensuring quick resolutions and continuous improvement. (1 reviews) **What users dislike:** - Users experience **frustrating data management glitches** with forms and data transfer, making the process time-consuming and inefficient. (1 reviews) - Users express frustration with **glitches in document management** , affecting form data and overall workflow efficiency. (1 reviews) - Users are frustrated by the **glitches in form management** , which hinder data transfer and complicate the process. (1 reviews) - Users experience **functionality issues** with LollyLaw, including glitches and incomplete data transfers that hinder workflow. (1 reviews) - Users find the **inefficient data entry** process frustrating, with frequent glitches and incomplete transfers of information. (1 reviews) - Inefficient Workflow (1 reviews) - Users desire enhanced **customization options** for LollyLaw forms, specifically for distinct immigration law specialties. (1 reviews) - Saving Issues (1 reviews) - Software Bugs (1 reviews) - Time Consumption (1 reviews) ## LollyLaw Reviews ### 1. Lolly cons and pros **Rating:** 4.0/5.0 stars **Reviewed by:** Ricardo N. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about LollyLaw?** I like that Lolly Law has the basics down and a good idea. I like the latest feature Lolly added that it creates the addendums in the forms. I also like how easy it is to generate USCIS forms and enter client data. I like how it makes the appointments and how client bridge functions; it allows clients to enter their own information on their own time. It is a good concept for a program but still needs a lot of fixing and polishing. **What do you dislike about LollyLaw?** I'm not too fond of the glitches on the I-864 form on the amounts part and that sometimes not everything gets downloaded to the pdf; the amounts in dollars never gets transferred. Also, I'm not entirely fond of the client bridge; it works fine but not completely. The I-130 Beneficiary and I-485 applicant questionnaire are currently not working correctly; when our client fills in their information, it doesn't get saved. Another thing I don't like is when we input data to the profile it doesn't get transferred to the forms automatically, some info does but not everything. This is very frustrating and time-consuming. **Recommendations to others considering LollyLaw:** It works excellent for Immigration forms and to create appointments. **What problems is LollyLaw solving and how is that benefiting you?** I haven't had any problems with lolly law solved yet. I haven't seen any benefits yet either. I currently need help with the client bridge questionnaires, especially with the ones the beneficiary has to fill out. ### 2. Our Law Firm's Favorite! **Rating:** 5.0/5.0 stars **Reviewed by:** Dahlia F. | Managing Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about LollyLaw?** In over 30 years of practicing immigration law, I've used almost every immigration software on the market. I've often had to move on after a frustrating year of dissatisfaction. LollyLaw is a definite favorite for me and my staff for a few reasons: (1) updated immigration forms are in the system within 24 hours and not one or two days before the USCIS deadline to use a new form; (2) when we notice a glitch, LollyLaw staff respond within 24 hours or the same day; (3) when we suggest a process improvement, our suggestions are considered, respected, and if the improvement cannot be made quickly, we are given an explanation; (4) our clients love it, like the multilingual options, and the ease of use; (5) integration with Intuit QuickBooks, our general ledger system. Before we committed to LollyLaw we had a few clients -- with various levels of computer expertise -- use it and our previous immigration management system. 100% of the clients said they liked LollyLaw much better, and their endorsement was a deciding factor in our signing the contract. We've been with LollyLaw since 2023, and we regularly recommend it to other immigration attorneys. **What do you dislike about LollyLaw?** I'd love LollyLaw to have more customized forms, especialized for specialized areas of immigration law such as academic and medical immigration. Also, having the option of a enterprise rate, rather than a per user rate would be helpful especially because some paralegals and attorneys use the software less frequently than others. **What problems is LollyLaw solving and how is that benefiting you?** Ease of immigration form completion and providing customized questionnaires. I work in a specialized area of immigration law and customized questionnaires are needed to capture the responses we need for immigration services and correct form completion. ### 3. Great Immigration Software With the Potential To Be the Best To Manage ALL Aspect Of Your Law Firm! **Rating:** 5.0/5.0 stars **Reviewed by:** Alycia M. | Owner/Lawyer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2021 **What do you like best about LollyLaw?** We love that it's immigration specific. We love the customer service. We love the customization ability. We love that it does everything -- immigration forms, client management, time tracking, reports, billing, etc. And it's got a secure client portal. And it's so user friendly. **What do you dislike about LollyLaw?** It's not quite 100% on all the bells and whistles yet, e.g. reports and invoicing are a struggle sometimes. I would love to see Quickbooks integrated, which I believe is coming. But, we see the potential. **Recommendations to others considering LollyLaw:** Try it out first. Some people want everything a software does to be excellent. It's not quite there yet, but it's getting there! **What problems is LollyLaw solving and how is that benefiting you?** Invoicing is complicated in version 2. I was able to understand and do my own invoicing when needed. Now, I have to have my accountant do it no matter what. The benefit is having an all-in-one system, which is so important to my firm. We don't want to have four or five different systems for timekeeping, client management, client portal, invoicing, billing, and immigration forms. **Official Response from John Levesque:** > Thank you taking the time to provide feedback Alycia. We appreciate it! Expect some updates soon to consolidate and simplify some of the billing functions. You are correct that we are also working on integrations with both a payment processing merchant for law firms as well as general accounting software. These are big ticket items and we will be keeping you informed as they get ready for release. We aspire for excellence and know it requires evolving to fit the changes that come in immigration law. We look forward to delivering more value to law practitioners like yourself. ### 4. I loved V.1 of LollyLaw, but am disappointed with V.2 **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2022 **What do you like best about LollyLaw?** I still like the interface that shows the different matters open for each client, the ability to enter receipt notices, and form filling. **What do you dislike about LollyLaw?** I hate the new billing interface. I loved the simplicity of V.1 for tracking payments and charges/expenses. I waste a tremendous amount of time now with V2 **Recommendations to others considering LollyLaw:** V.2 is good for case management, calendaring and form filling. It is disappointing for its invoice/billing interface, which may work well for larger firms, but is cumbersome and difficult to navigate for smaller firms that work primarily with flat fees. I loved the prior version of this product, but am very disappointed with the "upgrade." **What problems is LollyLaw solving and how is that benefiting you?** I am so disappointed with the new billing interface, and that, coupled with the increase in cost, is making me consider alternative software. I just hate the V2 billing. **Official Response from John Levesque:** > Hello and thank you for your patience as we reviewed your feedback. As you know, we highly value customer input and regularly update the product for customers based on their needs. If there are specific things you recommend that would make billing better for you, please let us know at . The thing that had us a bit confused was that the “new” version came out in 2019 (three years ago at the time of this review) and has not been available for quite some time. We are glad you liked it, but it has been a while and the prior version did not have invoicing, customizable bank accounts, payment plans, or any of the modern-day conveniences that the current system now has. Attorneys today, big or small, need to be able to track their work, bills and handle payments conveniently, but also do so in compliance with their bar association. Lolly provides the tools necessary to do this and in a simple to use interface. Whether you primarily do Flat Fee billing, trust accounting, or milestone billing, Lolly can do it. The system has a process to 1) review and approve charges, 2) generate bills, and 3) apply payments towards bills. These are processes that I think are very common to law firms, but Lolly has options to streamline these even further and do things for you like checking available trust balances before moving funds. Here is a video I just made to demonstrate in under 60 seconds how one can do all the steps above - review & approve charges, create bills, and apply payments. https://youtu.be/PuuB7a-2iQg In addition, the system has simple-to-read invoices for clients that are available in both English and Spanish. There are even summary ‘Account Statements’ that help communicate to clients, in simple terms, their balances and payment history. These are all things that were not in the old system 3 years ago. We were thrilled to add them because our customers said they needed them and wanted it to be convenient (to the extent billing, trust accounting, and handling client payment plans can be). We know that as an attorney, you have specialized skills to practice law, and while billing and accounting are essential to managing your practice, it might not be where you want to spend all your time. That being said, our goal is to provide you with the very best tools to run your business with a high degree of quality and efficiency. We aim to do so in every area including document creation and form filling, team and workflow, client communications, and of course billing too! For example, we recently introduced payment plan tracking and payment processing. We are already at work on streamlining that further, making it easier (and cheaper) for your clients to make regular payments to you, either online or in person, and applying those funds to bills. We are excited to bring these value adding capabilities to you and, as always, if there are suggestions or specific feedback we can do to improve a function in the software, please let us know at . ### 5. Great system, highly recommend it! **Rating:** 5.0/5.0 stars **Reviewed by:** Bernabe S. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2021 **What do you like best about LollyLaw?** Lolly is very user-friendly. I like that it's easy to navigate the portals and the contacts within the system. It facilitates being able to handle a large case load. **What do you dislike about LollyLaw?** Some minor issues have come up but have been resolved by John and his team when brought up to them. **Recommendations to others considering LollyLaw:** I highly recommend Lolly for big and small firms. It is a good product to keep track of large case loads and it is more affordable than other products that I have used in the past. **What problems is LollyLaw solving and how is that benefiting you?** Lolly is great for keeping track of emails and timing. It is effortless to upload emails from my Gmail account and add events to the Lolly that get added to my google calendar. **Official Response from John Levesque:** > Hi Bernabe, thank you for taking the time to provide us a review. We appreciate it! There are a number of items you listed that I think can all be resolved rather quickly. I will go ahead and bullet out a few, but feel free to contact us at in case I misunderstood any of the items you listed and we can walk you through how to take care of these. - The list of Tasks (i.e. Workflow) will automatically be loaded in to the matter upon setting the 'case type' of the matter. The attorney has in their library a set of case types that they want used and they have defined the tasks in each. If there is a case type you are using without any tasks, check that particular case type in your library and update it with the tasks you want to be loaded in automatically when you open that kind of case - the timer widget allows for multiple timers, but only one can be running at a time. If you have one running for over 24 hours, it will appear under the day it was started. We have added a way to jump to a running timer to stop/pause it and even view it under Schedule->Time Tracking - The applicant's current employer will print on Part 8 section 1. If there is a work history in the contact's profile, the prior employers will print in the subsequent sections. - It sounds like you updated some information related to the attorney and synced it back to their profile. If that is what happened, then have the attorney update their profile with the correct information so that any new forms you pull their data into will have the correct info. - When in Documents tab, the system will display the known files/folders that are in your 3rd party cloud storage. If you have been working in that 3rd party storage (ex. Microsoft OneDrive) and upload files directly there or changed the names of file, and you want Lolly to pick up those changes, then all you need to do is click the 'sync with cloud storage' button in the Documents area. It is a button that looks like a cloud with a refresh icon in it. Lolly will pull the latest in that location and display it on screen for you. Again, feel free to reach out to us at with any questions and we would be happy to help with these items. ### 6. Time Saver **Rating:** 4.5/5.0 stars **Reviewed by:** Edith C. | Legal Asistant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2021 **What do you like best about LollyLaw?** I like that Lolly keeps up with the current forms' expiration dates. It warms you when a form will be expiring. Which as an LA sometimes helps to be reminded of these little things. Perhaps what I like the most is that you add information of a given client, and it will automatically fill these sections for you. **What do you dislike about LollyLaw?** What I dislike the most is that sometimes if you want to start filling a new form, more specifically, a new version of a form, you can open a new form and transfer the information you might already have filled out. Not to mention, sometimes Lolly does not download filled-out forms with all the information you have imputed, I see this happen a lot with the FORM I-131 and I-765. **What problems is LollyLaw solving and how is that benefiting you?** It helps me save time and keep track of what forms I have already filled out. If I have to stop my progress midway, I can quickly close Lolly and know where to pick up. ### 7. Awesome and very easy to use platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Angela T. | Receptionist/Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about LollyLaw?** I like how user friendly the entire product is. It's very straightforward and very easy to navigate. **What do you dislike about LollyLaw?** It is overall beneficial. There really is not anything I dislike, but a suggestion might be to better the search aspect. I have had a hard time searching when it comes to phone numbers, which would be great to make a little easier. **Recommendations to others considering LollyLaw:** If you are looking for something very useful friendly and based to help everyone be able to access anything they need at the time of needing it, this is definitely the platform to look at. **What problems is LollyLaw solving and how is that benefiting you?** They are being able to have documents shared throughout the firm without worrying if one person or another will or will not get a copy necessary for a case. It makes it so that we do not have a jumble of documents that others might need on only one person's computer or only emailed to one person. This makes it so no one person has to worry about making sure that everyone who needs a copy has it. ### 8. Highly recommended, Easy navigation and Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Alma H. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2020 **What do you like best about LollyLaw?** In my experience, the Journal tool and time tracking are what I use the most. The journal feature allows me to make notes on clients' files and potential clients. The time tracker will enable me to work on multiple tasks throughout the day. This feature is helpful when dealing with multiple ongoing tasks. I also like that the lolly software links to my Gmail, and I can save the email correspondence I receive into the lolly journal, and the attachments get saved into the documents tab. I highly encourgae every company to try Lolly Law. **What do you dislike about LollyLaw?** No complaints, I absolutely enjoy using Lolly Law **Recommendations to others considering LollyLaw:** Lolly Law is designed for everyone in the office. This tech friendly and easy to use. **What problems is LollyLaw solving and how is that benefiting you?** Lolly Law helps keep everything organized, from emails to document and even appointments. ### 9. Definitely LOVE IT **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela B. | Recepcionist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about LollyLaw?** The journal is beneficial to keep records, to see progress in clients' profiles, to manage our time better, and keeps evidence when we get any complaint **What do you dislike about LollyLaw?** It doesn't have a to-do list or a way to organize ideas or something, so we need another system to make notes. **Recommendations to others considering LollyLaw:** Really easy to use, this is my first time working in a office ans lolly helped me simplify and organize my work really fast and easy. **What problems is LollyLaw solving and how is that benefiting you?** Clients complaints **Official Response from John Levesque:** > Hi Gabriela, Thank You for taking the time to provide us a review. We really appreciate it! It sounds like you interact with clients a lot during the day and need a way to quickly check notes and add reminders/to-dos if there is anything that needs followup. We do have a 'Task' area, which might be helpful for things that need to be done on a deadline or assigned to someone else in the office, but if you could let me know a little bit more about your needs, I would like to see if we can accommodate. Feel free to reach out to us at ### 10. Legal cases all organized **Rating:** 5.0/5.0 stars **Reviewed by:** Junie R. | Legal assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2021 **What do you like best about LollyLaw?** We have excellent communication and organization. We can check every single part of our client's cases. **What do you dislike about LollyLaw?** You need to understand in-depth if you want to use every tool to your benefit, which is not always easy. **Recommendations to others considering LollyLaw:** You need to follow your company's interest and take the initiative for a better agreement on using this platform so you can all be clear and organized. Try to implement more tools so you can improve together. **What problems is LollyLaw solving and how is that benefiting you?** If you forget about something, you can easily find a solution with Lolly, and also, every coworker can have a clear idea of the case without confusion. If you want to get a better understanding, Lolly Law will always guide you step by step to do your job correctly. ### 11. Lolly Review **Rating:** 4.0/5.0 stars **Reviewed by:** Kelly M. | Paralegal Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2021 **What do you like best about LollyLaw?** Time tracking helps me a lot organize my time and concentrate on tasks. **What do you dislike about LollyLaw?** I dislike the new color palette between the contact and matter pages; it can get very confusing to know where I am at a certain point. I also dislike that the contact and matter journals can get confusing, and I think this is a consequence of the color palette. **Recommendations to others considering LollyLaw:** Inform yourself and take advantage of the support team if you need something to change or have any recommendations. **What problems is LollyLaw solving and how is that benefiting you?** It is helping me solve data collection and organization. I like the benefit of having the data for all of our clients in a single place where it is easy accessible. ### 12. Amazing program to work with and easy to navigate. Very Useful. You'll LOVE it! **Rating:** 5.0/5.0 stars **Reviewed by:** Cinthya G. | Executive Assistant/ Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2021 **What do you like best about LollyLaw?** It's easy to work with, navigate and learn. Makes our workday easy. All the features that come with t. Everything we need for our day are all included iwth it. **What do you dislike about LollyLaw?** Nothing, its a great software/program to use. I can not think of anything at the moment. its just GREAT! At first getting used to the timer was a bit challenging but once you get the hang of it. Youll do just great!! **Recommendations to others considering LollyLaw:** Definitely worth it. It's a great program, with all its features. Will do everyone's work in your office easier. Everyone will also love the program. Definitely think its a great invesrment **What problems is LollyLaw solving and how is that benefiting you?** Us being able to communicate with clients via text, we can set up a reminder to remind us of all of our tasks needed for the week, day, month etc. We will also be using LollyPay. That feature will be great for our clients wanting to set up automatic payments. Many clients forget to make payment or dont have time. With LollyPay they wont have to wrry anymore. **Official Response from John Levesque:** > Hello Cinthya, Thank you so much for taking the time to provide your feedback on the software. We appreciate it! It sounds like you are enjoying using the program each day which is awesome. If at any time you have suggestions for us, or need something in the software to help you and your staff, let us know and I would be happy to take care of it. ### 13. We Use Lolly Everyday **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about LollyLaw?** I like that a lot of the information populates to the forms we create. Creating forms can be a lengthy process if you have to re-type everything on every form. **What do you dislike about LollyLaw?** There is a lot of unnecessary clicking when completing forms. Clicking add, confirm, ok, upload, confirm, ok. Also, when you complete forms in Lolly and download them for printing, not all of the information transfers to the download and must be typed again. I usually populate the form and just download and complete the form through Adobe so I don't have to type things in twice. **Recommendations to others considering LollyLaw:** Complete a few applications before trying to train others. The system does have some unfortunate quirks that can be annoying when you are trying to complete things quickly. **What problems is LollyLaw solving and how is that benefiting you?** Lolly does decrease the time it takes to complete forms if you first learn the quirks of the system. It takes doing it a few times to understand what will and will not populate when you download forms for printing. ### 14. THE BEST WAY TO STAY ORGANIZED AND ON TRACK **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about LollyLaw?** I love the lolly journal, helps me keep track of everything so I never feel lost in a case. I also love the color highlighting options they stand out and if you color coordinate them it would probably be very efficient on top of how efficient it is already. **What do you dislike about LollyLaw?** I dislike that sometimes when I put a file number in the search bar it does not load the results until I click on contact.. wish I could do it from any window. **What problems is LollyLaw solving and how is that benefiting you?** Keeping track of files with the tracker is amazing... I no longer have it but used to at the prior firm I worked with. I definitely feel like there is more accountability if we track where and for how long a file is going with someone. You also save time from running from place to place to find a file. ### 15. Staying Organized with Lolly **Rating:** 5.0/5.0 stars **Reviewed by:** Irma E. | Senior Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2020 **What do you like best about LollyLaw?** I like how the website allows you to stay organized, multi-task, leave comments, and do multiple activities within the arena. **What do you dislike about LollyLaw?** I don't have not came across any dislikes yet. **Recommendations to others considering LollyLaw:** This is a great product to keep organized! Having this tool makes it easier to keep everything in one place. I like being able to share clients documents, information, conversations, appointments, forms, and evidence with other co-workers that are also working with the same client case. **What problems is LollyLaw solving and how is that benefiting you?** I am able to create forms with ease, have the clients information as needed, add valuable information that helps me keep track of all aspects of each client. ### 16. Lolly is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Tatiana R. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about LollyLaw?** Customer service is always ready to answer any questions. I love that it has a way to be integrated with Google Calendar and QuickBooks. The owner is also willing to add any judicial forms from your state. **What do you dislike about LollyLaw?** I can't link the information to family members. (Example: husband and wife, I would like to have a way to link their marriage dates, address, and children). It would be a good idea to have a phone app for Lolly. **What problems is LollyLaw solving and how is that benefiting you?** I have realized that the system is trying to make your life easier! ### 17. Love this program! **Rating:** 5.0/5.0 stars **Reviewed by:** Legal A. | Legal Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2021 **What do you like best about LollyLaw?** I like that how easy it is to organize the client case information. When you add the case details it is so easy for a new worker to understand what has been done for that client. **What do you dislike about LollyLaw?** I did dislike there was no dashboard but they have fixed that issue. **Recommendations to others considering LollyLaw:** One thing I do wish I could see is my google calendar integrated as one with the Lollylaw calendar. It is easier to have everything in one place and not have to double back. That would be the only thing missing, or maybe I am not seeing that feature at this time. My advice for those looking at Lolly Law is to get the system. It is an excellent and easy place to store all your client data. **What problems is LollyLaw solving and how is that benefiting you?** I was solving the no dashboard problem. I have realize that it is easy for us to communicate. **Official Response from John Levesque:** > Thank you so much for taking the time to provide a view. We appreciate it! It is helpful for us to see what aspects of the software experience are important to you. We want to make Lolly easy to use and still a powerful tool for professionals in immigration law like yourself. If you have any suggestions for us that would help you in your work, please let us know. ### 18. Lolly Law is really helpful when it comes to filling forms and keeping information organized. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about LollyLaw?** I love that it saves me time filling out forms. **What do you dislike about LollyLaw?** I don't particularly appreciate that it does not place "N/A"'s on date slots, I cannot be logged on to both of my laptops at once, and that when I fill out forms there are several times the client's name does not come up (even though they have a contact). There should also be a way to pin important notes at the top of the journal. **Recommendations to others considering LollyLaw:** It takes a while to get used to, but it is worth it in my opinion. **What problems is LollyLaw solving and how is that benefiting you?** I am able to save a lot of time when filling out forms and able to see all of my clients notes in one journal. ### 19. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about LollyLaw?** Automatic form filling for immigration forms **What do you dislike about LollyLaw?** Billing invoicing is confusing hard to warp my head around **Recommendations to others considering LollyLaw:** Easy to use **What problems is LollyLaw solving and how is that benefiting you?** Caseload management and client contact information ### 20. Latest version is great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2021 **What do you like best about LollyLaw?** I love being able to see the actual forms when entering information. Lolly Law keeps the forms up to date, so we won't accidentally send in expired forms. The questionnaire feature is helpful for getting client information. I wish they had them available for more forms. Anytime that I've found a glitch in the software, the customer service has been very responsive. **What do you dislike about LollyLaw?** They are still working through some bugs. Sometimes information that has already been entered disappears when the forms are downloaded. However, they are extremely responsive and fix bugs quickly if you contact them directly about it. **What problems is LollyLaw solving and how is that benefiting you?** Helps us compile all of our client's information in one place easily and share across teams. **Official Response from John Levesque:** > Hi Kimberly, Thank you for taking the time out of your day to provide us feedback. We value it and want to use it effectively. Glad that you like the new form filling tools like I do - and I am very excited for some of the updates coming to forms. Also, since you indicated that some data is not showing in the forms when you download them, I wanted to find out if that has been resolved for you or still persisting? One of the primary causes of that is due to viewing the pdf in the browser rather than opening in Adobe. Sometimes the local machine defaults to the browser which does not display forms as well as Adobe - particularly ones with bar codes and scripts that calculate values. In case you are already doing that and still experiencing an issue in the pdf, please let us know where you are experiencing this and we can take care of it right away. Have a fabulous day! ### 21. Lollly Law's Customer service is the BEST **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer W. | Owner/Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2021 **What do you like best about LollyLaw?** Customer Service - hands down. I know when I submit a question or problem, I will get a detailed, thoughtful, personal response. Quickly. With other providers, I sometimes had to wait and wonder for days whether anyone got my message. Or, alternatively, I would submit a help ticket and three different people would contact me about the same thing. With LollyLaw, I get a rational, solutions-focused response to my questions, even when the problem I'm asking about isn't caused by Lolly, but by google or my browser or something else. In addition, they take customer recommendations to heart and develop solutions (like SMS integration) to make the product better. **What do you dislike about LollyLaw?** There are still some little kinks in the program. Form-filling/auto-populating of data is about 80% but still requires more manual data entry than would be ideal. But all in all, we're very happy with the platform, the value we're getting, and the stellar support. **Recommendations to others considering LollyLaw:** If you need a program for Immigration Case Management that is smart, modern, streamlined and has the best customer service in the industry, LollyLaw is a great option. Their updates and versions have demonstrated real substantive improvements, and any time we have found a problem or issue, we have gotten immediate help and/or training. We love LollyLaw. **What problems is LollyLaw solving and how is that benefiting you?** Forms filling, case-load management, client communications. **Official Response from John Levesque:** > Thank you for taking the time out of your day to provide us with feedback Jennifer. We really appreciate it! :-) Glad to hear that you have been getting good customer service. We aspire to provide excellent service to support immigration practitioners like yourself and the work you do. As changes occur in immigration, if there are things that you think would be helpful to you and your team, let us know and we can look to make it happen. For form filling, we have some plans to enhance ReForm and get closer to 100% form automation. One aspect coming shortly is new ways to manage relationships between contacts and sync data for family/household members. We are also designing a new solution for automating addendums, notes/tags with clients online, and more. We will keep you in the loop as these get closer to release. ### 22. Highly recommend this immigration law firm management software. **Rating:** 5.0/5.0 stars **Reviewed by:** Brandy P. | Director/Immigration Attorney, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2021 **What do you like best about LollyLaw?** I like that it's an online platform and that I can access it anywhere. I like that it can complete my immigration forms in minutes and that it stores client data so I can populate multiple forms. I also like that the Lolly Labs customer support team are accessible and respond to my emails promptly. I like that you can customize the forms to include templates specific to my practice. **What do you dislike about LollyLaw?** It's still a work in progress and has its quirks. I would also like to see more of the promised integrations with other software like Quickbooks and LawPay implemented. I also don't like the size of the font as it makes it difficult to see after staring at a screen all day. **Recommendations to others considering LollyLaw:** I highly recommend Lolly Law. It is a "one-stop" law firm management software. **What problems is LollyLaw solving and how is that benefiting you?** LollyLaw handles all our needs with just one program. Having one database and program to complete client forms. I also like that I can store payment information for clients. **Official Response from John Levesque:** > Hi Brandy, just wanted to reach out and thank you for providing feedback. We appreciate it! With the proposed regulations that came out last month, we are anticipating what immigration practitioners will need, but I will bring this up with the product development team so that Quickbooks and LawPay are still prioritized. On the topic of font size, being that it is in the browser and adjusts to screen resolution, if you could let us know your monitor resolution and where you are most effected by the font, I can see what we can do. Also, the browser should also have a zoom feature that might make font the size you want. Lolly is responsive layout so it should adjust to fit the screen even under zoom. Let me know and I would be happy to assist. Have a fabulous day! ### 23. Lolly Law is every immigration attorney's best friend. **Rating:** 5.0/5.0 stars **Reviewed by:** Brandy P. | Founding partner, attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about LollyLaw?** It is a "one-stop-shop." Lolly is not only a database for client information and documents; it also allows one to fill in the numerous government forms and maintain billing. **What do you dislike about LollyLaw?** It can be glitchy at times, but the team at Lolly is quick to respond to any support ticket. **What problems is LollyLaw solving and how is that benefiting you?** The US government is incredibly inefficient with its archaic use of almost all paper filings and redundant forms. Lolly allows immigration attorneys to be more efficient. ### 24. Awesome Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Elias M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2021 **What do you like best about LollyLaw?** I like the ease of use and the client bridge **What do you dislike about LollyLaw?** I do not like the fact that notes can be added on the contact but won't reflect in the matter. They should be tied together. **Recommendations to others considering LollyLaw:** I recommend a better onboarding of new users. We only received a one-hour training, and it is nowhere near enough to learn all of the things Lolly offers. **What problems is LollyLaw solving and how is that benefiting you?** Lolly helps our office keep track of pending matters. ### 25. Amazing tool - and it's so pretty! **Rating:** 4.5/5.0 stars **Reviewed by:** Sara R. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about LollyLaw?** Being a visual person, I really like how pleasant it is to look for something in Lolly, you have icons, arrows, colors and this overall makes the experience better. **What do you dislike about LollyLaw?** I think that attaching emails could improve since the attachment itself adds a whole lot of black space that makes it difficult to read. **What problems is LollyLaw solving and how is that benefiting you?** Lolly has improved the communication within the team, notes and tasks have made it so much easier. **Official Response from John Levesque:** > Hi Sara, Thank you very much for taking the time to provide a review. We appreciate it! I also like having software that is clear and pleasant to use - particularly you use it all day! I wanted to follow up on the item regarding email sync since it sounds like you see a lot of empty space when it saves into Lolly. If it is something you notice a lot, let us know an example so that we might be able to inspect and see what we can do to make it look better. ### 26. Helpful & Responsive. **Rating:** 5.0/5.0 stars **Reviewed by:** Tami A. | Senior Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2021 **What do you like best about LollyLaw?** They are constantly making improvements to meet the needs of the customer. They encourage feedback and are open to implement changes. **What do you dislike about LollyLaw?** Gmail App is a bit messy. ReForm data does not always transfer from database to form correctly, however, there are constant improvements and they do respond to requests and inquiries. **Recommendations to others considering LollyLaw:** Very efficient tool when working with family based immigration cases. **What problems is LollyLaw solving and how is that benefiting you?** Timer really helps with efficiency, both inhouse and with clients. **Official Response from John Levesque:** > Hi Tami, just wanted to drop you a note and personally thank you for taking the time to write us a review. We really appreciate it! I wanted to ask about the Gmail Add-on, if you could message me with your thoughts on what could be done to make it cleaner/better, I can champion that on my end with the product team. Also, we are working on the automated addendum feature for forms - so stay tuned! When it comes out of the dev cycle, I will reach out to you let you know and we can give it a spin together. It might work like the old version where it produces an editable document that you can print out along with the form itself. Again, thank you! ### 27. The easiest to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Paulina L. | Accounting Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2021 **What do you like best about LollyLaw?** It is so simple but so complete at the same time, it covers everything! **What do you dislike about LollyLaw?** Sometimes it can act funky, but as soon as I send a ticket to get help, it gets corrected! **What problems is LollyLaw solving and how is that benefiting you?** I'm related to the accounting area, so every time a client requests their invoice, balance, detailed information of their transactions. When I go to the Billing section, I can get every information the clients are asking for. ### 28. Lolly Law Reviews **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2021 **What do you like best about LollyLaw?** The Journal Entries, the adding of events **What do you dislike about LollyLaw?** I dislike that when I search another client and click their name, sometimes it will take me to the matter I was already on instead of taking me to the other client's matter that I clicked on. Sometimes I''ll make a journal entry thinking that it took me to the client I had clicked on but in reality I was writing in the matter of the old profile I had been on. **What problems is LollyLaw solving and how is that benefiting you?** Good record keeping is has been helping me keep track with the journal entries and being able to upload documents and have it readily accessible in cloud. ### 29. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Albania A. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2021 **What do you like best about LollyLaw?** The client bridge has been received very well by my clients. They love it because they have access to the forms, upload documents, and the professional feel. I love it because it has reduced mutiples emails with individual documents. **What do you dislike about LollyLaw?** It has many features that I am not using yet. I am adding different elements as I refine my process and integrate various systems. **What problems is LollyLaw solving and how is that benefiting you?** Benefits: automation of forms, simplicity in its navigation, and customer support. **Official Response from John Levesque:** > Hi Albania, Thank you very much for taking the time to provide us feedback. Since you highlighted the Client Bridge portal for clients I wanted to let you know that there are some additional updates coming that I think you and your clients will enjoy. Also, if at any time you would like to meet with us to explore some of the other functions in the software or talk about your needs, please contact us at support@lollylaw.com. ### 30. A very organized platform that keeps me up to date with all tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandra Abigail R. | Client assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about LollyLaw?** Updated notes from latest to oldest for each client **What do you dislike about LollyLaw?** I think the only thing I dont like about this platform is the timer and that the window often time freezes when I end the timer **Recommendations to others considering LollyLaw:** I would say this is the ideal platform to keeping all your clients organized and up to date. **What problems is LollyLaw solving and how is that benefiting you?** Lolly law helps me find all the information about the client in a very orderly manner. ### 31. Usefulband practical **Rating:** 5.0/5.0 stars **Reviewed by:** Luisa G. | Legal assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about LollyLaw?** It can contain a lot of information on one website, from documents collection to all types of information about a client or a case. **What do you dislike about LollyLaw?** It can be a little difficult to remember where everything is, you need to memorize the organization, but once you do, it is easy. **What problems is LollyLaw solving and how is that benefiting you?** Document and information collection, it's effortless to find everything on the same page. You just roll down the different titles. ### 32. Why Lolly Law is worth the buy. **Rating:** 5.0/5.0 stars **Reviewed by:** Edward D. | Associate Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2021 **What do you like best about LollyLaw?** The way the system has made it faster and easier to get forms done. I am getting done with twice as many packets as I was doing them without the system. **What do you dislike about LollyLaw?** If on the I-589, you could have a section to auto-populate the beneficiary's information instead of writing their information each one by one. **What problems is LollyLaw solving and how is that benefiting you?** Time efficiency has improved. We are getting done with cases faster than before. **Official Response from John Levesque:** > Hello Edward:-) Thank you for taking the time us a review. We do appreciate it! I am thrilled that you are experiencing a noticeable gain in your office's output for forms using the software - it's what we want it to do! I have asked a technician to review the I-589 specifically to make sure that beneficiary fields are all bound so that they populate/sync automatically. If there are certain fields in particular you are noticing this on, let us know and we will take care of it. ### 33. EXCELENT WORK TOOL **Rating:** 5.0/5.0 stars **Reviewed by:** Frida L. | Legal Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2021 **What do you like best about LollyLaw?** I like that I can find all the matters so fast and complete all the tasks. **What do you dislike about LollyLaw?** Sometimes I need to go to the dashboard all the time to go from one matter to another **Recommendations to others considering LollyLaw:** I think every single department finds that Lollylawy provides an excellent tool for their tasks. **What problems is LollyLaw solving and how is that benefiting you?** Give updates easily because I can find everything in one place, such payment, journal and documents **Official Response from John Levesque:** > Hi Frida, thank you for taking the time to provide us feedback. We appreciate it! I saw that you indicated you like being able to move between records fast and being able to find records quickly. You also mentioned that you sometimes need to move from one matter to another and use the dashboard to do that. Would these matters be related in some way? If so, one option is to link them so that each matter appears on the Matter Overview page of the other and is a jump link. Let me know if that helps. Feel free to reach out directly with any suggestions you might have. ### 34. Organization made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Chase C. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2021 **What do you like best about LollyLaw?** Love how organized everything is. Having the application documents loaded in saves so much time and really helps expedite the legal process. **What do you dislike about LollyLaw?** I wish the calendaring función was more user friendly **What problems is LollyLaw solving and how is that benefiting you?** Having to enter the same data again and again into other appplixations. I love being able to put the clients information into the profile section and use it to automatically fill in many applications. **Official Response from John Levesque:** > Hi Chase, thank you for taking the time to provide us feedback. We appreciate it! Like you, I also enjoy having case records and documents organized and easy to locate. I wanted to follow up on the calendar area to hear a bit more about how you use and it what suggestions you might have? We have recently added some options that work with integrations, like being able to invite/email multiple attendees, and have a few small items to update. Let us know if there is a change in particular you would like to see. ### 35. LL User **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about LollyLaw?** Timer, prepopulation of tasks, receipt notice direct link to case status, ability to see current and past matters for clients, gmail add on. **What do you dislike about LollyLaw?** Quirks with Reform/Adobe functionality, expiration of forms after 30 days, glitchy interface in between contacts and matters, reminders don't seem more helpful than just regular calendar invites/task due dates. **Recommendations to others considering LollyLaw:** I'd give it a chance! Customer service has been amazing, so even if something is not working 100%, the team can look at it and respond effectively. **What problems is LollyLaw solving and how is that benefiting you?** Case management and processing absolutely. Makes check in on cases efficient and allows for co-workers to be able to see each other's work. ### 36. Innovative & Responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Stacy M. E. | President/CEO/Managing Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about LollyLaw?** Lolly's support services and responsiveness are top-notch. Suggestions for improvement are always taken into account and applied where practicable. **What do you dislike about LollyLaw?** Bugs and glitches seem to constantly pop up and are never-ending. When one is resolved, a new one arises. The client-bridge feature is limited in efficacy due to file size limits. **What problems is LollyLaw solving and how is that benefiting you?** Lolly improves team efficiency with form-filling and note-taking. The document automation also saves time. ### 37. LollyLaw is great **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda B. | Managing Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about LollyLaw?** Having database of clients; fillable forms **What do you dislike about LollyLaw?** Not easy to search. Not obvious how to sort matters or clients **Recommendations to others considering LollyLaw:** Great for immigration case management. I think it will also be good for case management in other legal fields. Needs to sync with more accounting programs. **What problems is LollyLaw solving and how is that benefiting you?** I have been able to track my immigration clients much better, and to save their information in one place. ### 38. very user friendly and adapts to changes **Rating:** 4.0/5.0 stars **Reviewed by:** Heather M. | Billing Clerk, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about LollyLaw?** Lolly law being adaptable to changing times and adding new report types all the time, as needed **What do you dislike about LollyLaw?** the delay between emailing a question in getting assistance, also need the ability to change/alter timers (maybe admins only but still need the ability to do so) **What problems is LollyLaw solving and how is that benefiting you?** the problems we are solving with Lolly Law is great interface and available to all of our employees. ### 39. easy to use clean system that sometimes has had bugs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about LollyLaw?** I like how easy it is to create clients and matters, and to cleanly see how things are organized. Tracking time and reporting are also easy. **What do you dislike about LollyLaw?** I wish the platform were a bit more flexible for added fields specific to how our organization keeps track of clients and services. We have specific client ID numbers for example that are more difficult to track in Lolly. **What problems is LollyLaw solving and how is that benefiting you?** With Lolly it is much easier to share casework among colleagues, and to work remotely from home. I also love that it is compatible with google drive. **Official Response from John Levesque:** > Hi, thank you for taking the time to provide us your feedback. We appreciate it! On the topic of custom fields and IDs, could you let me know what you are using and how you would want it to work? Are these IDs referenced or used outside the software in some way? Could they be put into the Contact Note or the custom search tags? Let us know and we will see what we can do. ### 40. Lolly Law is Awesome!! **Rating:** 5.0/5.0 stars **Reviewed by:** Faith B. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2021 **What do you like best about LollyLaw?** I have worked with immigration for more than a decade, it is complicated with lots of moving parts. Lolly Law takes the guess work out and makes completing the forms a snap and it keeps applications and forms up to date. **What do you dislike about LollyLaw?** Once the forms are completed, they have to be accessed through a shared quick access file in order to print them. **What problems is LollyLaw solving and how is that benefiting you?** The benefits I see in using Lolly Law is the ease in completing the applications, excellent tool. **Official Response from John Levesque:** > Thank you so very much for taking the time to send us your feedback. We really appreciate it! It sounds like you have experience in immigration and appreciate what we are trying to do to make forms easier to complete. Since the nature of the industry is change, we want to adapt and evolve to be an excellent tool for you and your team. So if you have suggestions for us on ways we can improve or add value, please let us know. I can say that we are passionate about what we do and are working on some new things just around the corner that will make everyone really thrilled. Have a great day! ### 41. Time saver **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about LollyLaw?** LollyLaw is an excellent time-saving App. It allows you to auto-populate all forms needed, which is super handy when it comes to large application packages filled for one client. I also enjoy the search engine, where you can search for alien numbers, emails, and not only clients' name. **What do you dislike about LollyLaw?** While I appreciate the ability to sync LollyLaw and my ETO database, there is no way to track progress on Matters created in ETO and the other way around. If the Matter exists in LL, no case note is made in ETO. **What problems is LollyLaw solving and how is that benefiting you?** Managing my extensive case load ### 42. Excellent customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2021 **What do you like best about LollyLaw?** LollyLaw has the best customer service I have ever encountered! **What do you dislike about LollyLaw?** Every software provider has some issues, the difference with LollyLaw is that they listen and diligently work to resolve their issues! **What problems is LollyLaw solving and how is that benefiting you?** I can get substantive assistance incredibly quickly from LollyLaw support! ### 43. Lolly Law has promise, but needs to take more initiative on being able to meet client' requests. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about LollyLaw?** There are a lot of helpful features, and the customer service team is usually quick to respond to questions. **What do you dislike about LollyLaw?** The customer service is hit or miss- sometimes they fix issues right away, sometimes they blow off our suggestions for new features that would aid our firm. I would like a greater ability to customize the software, such as turning on or off specific functionalities we do or don't use, otherwise the interface becomes very clogged. **Recommendations to others considering LollyLaw:** See what other similar softwares offer and how responsive they are to client needs **What problems is LollyLaw solving and how is that benefiting you?** Lolly Law has helped digitize our cases and process, but it lacks the customization ability to move fully digital as we would like. It also helps with organization, but some interface features make it a little convoluted. **Official Response from John Levesque:** > Hello, Thank you for taking time to provide a review. I noticed that you have had fast turnaround times to some of your requests, but not others. Development times can vary depending on the feature being asked for. Also we do have a roadmap with big ticket items for all of our users. We do aim to meet the needs of our customers in a big way, but cannot always deliver on requests by next day. If you would like, feel free to email us at and check in on the particular request you have, perhaps it is in the works and we can provide an update. ### 44. It's nice, easy and has helped us working on client's cases way faster! **Rating:** 5.0/5.0 stars **Reviewed by:** Alberto M. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2021 **What do you like best about LollyLaw?** The scheduling part in the calendar and how we can see the attorneys schedule it's amazing **What do you dislike about LollyLaw?** Sometimes there are glitches when we record payments. **Recommendations to others considering LollyLaw:** It's great, easy and effective! **What problems is LollyLaw solving and how is that benefiting you?** There is a client bridge we just realized and is going to help us to keep our clients updated of everything! **Official Response from John Levesque:** > Hi Alberto, just writing to say Thank You. We appreciate you taking time and providing us feedback. Since you indicated that you like the scheduling features in Lolly, I wanted to let you know we are making some nice updates to that area that I think you will like. Should go out soon and make booking appointments and consultations in open time slots even easier! The other thing I wanted to ask was about the "glitches" when entering payments. If you have not already, send us a message about what you are experiencing. You can do so using the built in support button or email us at and we will take care of it for you. ### 45. Paralegal **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2021 **What do you like best about LollyLaw?** I like the overview section on the matter. I also like the documents tab on the client's contact. I love how you can jump directly into the G-Drive from there. **What do you dislike about LollyLaw?** I seriously dislike the journal in the matter; it seems to mix in with the following journal entry. It makes it look cluttered in my opinion and there should be some distinction in what is what. **What problems is LollyLaw solving and how is that benefiting you?** Lolly has helped us with form filling in an incredible manner. It makes the process easier and less time consuming. ### 46. Lolly Law is efficient. **Rating:** 4.0/5.0 stars **Reviewed by:** Jaqueline V. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about LollyLaw?** I like that we can access Google Drive from Lolly Law. **What do you dislike about LollyLaw?** I'm not too fond of the search bar. I want the search bar to have broader options. **Recommendations to others considering LollyLaw:** Lolly Law is user-friendly. **What problems is LollyLaw solving and how is that benefiting you?** I can have a timeline of the case with the help of the journal tab. ### 47. Exp = positive; 1 complaint: it should search cases with all contact fields instead of search tags **Rating:** 4.5/5.0 stars **Reviewed by:** Diego N. | Immigration Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2021 **What do you like best about LollyLaw?** Ease to upload documents and put down notes **What do you dislike about LollyLaw?** 1. Unable to search by Contact Information Fields: e.g. date of birth, email address, home address, etc. without placing it as a search tag. 2. Prior application information not correctly auto-populating in updated forms. 3. Too many automatic tasks are created with new matters. **What problems is LollyLaw solving and how is that benefiting you?** Problems, none Benefits, organizing matters in a cohesive and uniform way **Official Response from John Levesque:** > Hi Diego, Thank you for taking the time to provide us with feedback. We appreciate it! In fact, I wanted to loop back with you to let you know that our development team has been working on enhancing search and has come up with an "advanced search" option that I think you will like. I will reach out to you as soon as it is available to try out. In regards to the other two items, take a look at the info below and feel free to reach out to us if it would be helpful to review together over a screenshare. - fields linked to a contact should sync from form to profile and visa versa. So if there is a field on one form with data that is linked to a contact that has a value that is not populating on another form, just let us know so we can inspect and provide assistance. - tasks are populated from the selected case type. The case type can be edited at any time under your Library. Just go to the case type and review the tasks listed in the workflow. If there are task you do not want, simply remove them. Conversely, if there are new tasks you want as part of your office workflow you can add them. Remember to press the green 'save' button at bottom:-) Let me know if this helps or if you need anything ### 48. Lolly Law is great for every law firm **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about LollyLaw?** My favorite feature on Lolly is the tasks. It helps keep me organized and on top of the essential duties I have to perform. I also enjoy how user-friendly it is. **What do you dislike about LollyLaw?** I want to be able to create my tasks when a matter is created instead of auto-generated ones. **Recommendations to others considering LollyLaw:** Learn to use every aspect because it is all useful. **What problems is LollyLaw solving and how is that benefiting you?** I have been more organized. The dashboard helps with knowing what I have to do each day. **Official Response from John Levesque:** > Hi, thank you for taking the time to provide us your feedback. We appreciate it! Glad to hear that tasks are something you find useful. We just did an update over the weekend that refreshes the look of the taskboard view and makes it smoother. It also sounds like you want to be able to create your own default list of tasks for a matter, is that correct? If so, then there is an area under Library->Case Types where you can either update existing workflows that are there or create new case types and your own custom tasks lists. Let me know if that is helpful or if you have any questions. ### 49. The Best Software on the Market for Immigration Law Practice Management **Rating:** 5.0/5.0 stars **Reviewed by:** Bryce D. | Partner/Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2020 **What do you like best about LollyLaw?** The features were created with the user in mind allowing for greater efficiencies and accountability. **What do you dislike about LollyLaw?** The billing section could be improved. But I also hate that part of the practice, so maybe it's just me. **Recommendations to others considering LollyLaw:** Definitely worth looking into closely. **What problems is LollyLaw solving and how is that benefiting you?** Law practice management made easy. Record keeping, time tracking, form filling, billing, email and drive sync, Lolly does it all. **Official Response from John Levesque:** > Hello Bryce, Just wanted to say thank you for taking the time to provide us your feedback. As a managing partner, we know that your time is very valuable. You are correct that everything in the software was designed with the user in mind. That being said, if you have any suggestions for us on ways to improve the software for you and your staff, please let us know and we will look to deliver for you. Billing functions are an area we can do better, which is why you can expect some updates in the next few days related to LayPay integration, payment plan scheduling and tracking, as well as a revamped UI for users to more easily check payment status, balances and print statements for clients. When it goes out in an update, I will loop back with you to see what you think and get your input. Again, thank you so much for your feedback and support! ### 50. Needs better ways to integrate client bridge into the forms **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about LollyLaw?** I like the lolly journal. And that it populates forms **What do you dislike about LollyLaw?** I hate that you have to click every time to make the journal in chronicle order. I hate that it doesn't automatically do it. **Recommendations to others considering LollyLaw:** Make it easier to know how to use client bridge and make the journal chronological order automatically. Also send out quick video trainings on how to use client bridge, billing.etc **What problems is LollyLaw solving and how is that benefiting you?** I am solving having the problem of where to store documents and info ## LollyLaw Discussions - [What is LollyLaw used for?](https://www.g2.com/discussions/what-is-lollylaw-used-for) - [Do you have any new big updates coming up to Lolly Law?](https://www.g2.com/discussions/do-you-have-any-new-big-updates-coming-up-to-lolly-law) - 1 upvote - [Can you please prepare a detailed user manual for the system (with an index)? Can you please increase the size of the viewable space for journal entries (long notes require you to scroll up and down as you type if you want to re-read what you typed).](https://www.g2.com/discussions/42630-can-you-please-prepare-a-detailed-user-manual-for-the-system-with-an-index-can-you-please-increase-the-size-of-the-viewable-space-for-journal-entries-long-notes-require-you-to-scroll-up-and-down-as-you-type-if-you-want-to-re-read-what-you-typed) - 1 upvote - [View LollyLaw pricing details and edition comparison](https://www.g2.com/products/lollylaw/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-07+14%3A58%3A47+-0500&secure%5Bsession_id%5D=f06f30bb-4368-43ae-bf44-deff7791b233&secure%5Btoken%5D=b25ef636ebd91b32c871859418d1ab70dc9d3bc9fa905dc66cd41c56973da7e3&format=llm_user) ## LollyLaw Features **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Basics** - Reporting - Dashboard - Cloud - Mobility **Platform Basics** - Reporting - Dashboard - Cloud - Mobility - Contact Management **Generative AI** - AI Text Generation - AI Text Summarization **Case Management - Immigration** - Pre-built Workflows - e-Filing - Forms - Custom Workflows - Connections **Agentic AI - Legal Billing** - Cross-system Integration - Decision Making **Platform Content** - Automation - File Sharing - Content Library **Content Management** - Document Management - Calendar Integration - Workflow **Content Management** - Document Management - Calendar Integration - Workflow **Practice Management - Immigration** - Document Management - CRM - Client Intake **Agentic AI - Legal Document Drafting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Basics** - Interoperability - Offline Editing - E-Signature **Time & Billing** - Time Tracking - Payments - Billing **Agentic AI - Legal Case Management** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Legal Practice Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top LollyLaw Alternatives - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (990 reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (363 reviews) - [Smokeball](https://www.g2.com/products/smokeball/reviews) - 4.7/5.0 (379 reviews)