DeskAlerts
DeskAlerts is a company-wide emergency communication and employee notification solution. It is designed to help organizations deliver urgent operational messages with high visibility and near-100% readership. The software is used by IT, security, safety, and internal communications teams to manage emergency alerts, IT outage notifications, compliance, and critical operational communications. DeskAlerts is built for situations where traditional channels such as email, chat, or intranets are too slow or unreliable. You can deliver notifications directly to employee desktops and mobile devices, ensuring critical instructions reach the right people immediately during emergencies, safety incidents, and operational disruptions. The solution supports targeted, multi-channel communication, allowing teams to notify specific users, departments, and roles. Real-time acknowledgment tracking confirms who received and read each message, while two-way communication tools such as surveys and polls help teams check employee status or gather feedback during incidents. In addition to emergencies, DeskAlerts is also used for planned operational communications, such as IT maintenance alerts, policy updates, and critical internal announcements. Forget about overcrowded inboxes – maintain control over messages. Benefit from: > Multichannel desktop and mobile notifications delivered in seconds over other app screens > Targeted message delivery by user, role, or department > Acknowledgment tracking, real-time reporting, and audit trails > Two-way communication through surveys and polls > Role-based publishing rights and access control > Designed for use by non-technical teams DeskAlerts is used by organizations from NHS Foundation Trusts, Deloitte, DHL, and Fujifilm to Fortune 500 companies across healthcare, government, manufacturing, education, and other regulated industries. SOC 2 Type II, GDPR, DPF, DPA, and NIST 2.0 compliant.
Average Rating: 4.2/5.0
Total Reviews: 26
How Do G2 Users Rate DeskAlerts?
- Performance: 8.3/10 (Category avg: 9.0/10)
- User, Role, and Access Management: 8.8/10 (Category avg: 8.9/10)
- Activity Dashboard: 7.9/10 (Category avg: 8.7/10)
- Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.3/10)
Who Is the Company Behind DeskAlerts?
- Seller: DeskAlerts
- Year Founded: 2006
- HQ Location: Alexandria, VA
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Twitter: @DeskAlerts
46 Twitter followers -
LinkedIn® Page: www.linkedin.com
35 employees on LinkedIn®
Who Uses This Product?
- Company Size: 42% Medium, 35% Large
What Do G2 Reviewers Say About DeskAlerts?
AI-generated summary from verified user reviews
Pros
- Users appreciate the quick and effective notifications for alerts and updates, enhancing communication across the business.
- Users value the quick and easy alerts management in DeskAlerts, enhancing communication for tasks and updates.
- Users appreciate the easy-to-use interface of DeskAlerts, making alert communication quick and efficient.
- Users value the communication efficiency of DeskAlerts, enabling quick and effective alerting for tasks and updates.
- Users value the automation of alerts in DeskAlerts, enhancing communication and efficiency across the organization.
Cons
- Users find DeskAlerts expensive and unsuitable for smaller organizations, feeling the pricing exceeds its value.
- Users feel the limited functionality of DeskAlerts hampers its broader adoption and integration, affecting usability.
- Users note the poor interface design of DeskAlerts, finding it outdated and not user-friendly for diverse customers.
- Users find integration challenging with DeskAlerts, affecting compatibility with older systems and overall user experience.
- Users find the outdated design of DeskAlerts to be a significant drawback alongside its high cost.
What Are Recent G2 Reviews of DeskAlerts?
"Reliable alerting tool with continuous feature upgrades"
Rating: 5.0/5.0 stars
— Khushi K.
"Reliable and fast internal communication tool for large organizations."
Rating: 5.0/5.0 stars
— Gaurav M.

