WorkHound Reviews & Product Details

WorkHound allows for direct feedback from your workforce. An unwavering commitment to user anonymity, with a path for open communication. Review collected by and hosted on G2.com.

I struggle to identify a negative about the platform. No system is perfect, & there are features that I would like to see added. That said, WorkHounds dashboard doesn't have any features that are of no use to me. Review collected by and hosted on G2.com.

I love the unique way that Workhound partners with us to help us become a better employer each week to our drivers than we were the week before. Workhound is an active and engaged partner in developing our business by prioritizing those who do the heaviest lifting. Review collected by and hosted on G2.com.

The only downside is if you are unable to hear any negative feedback, because opening yourself up to feedback means it will not all be positive. But I think to be successful, you have to get comfortable being uncomfortable, and Workhound has been there every step of the way through the conditioning period and well beyond it. Review collected by and hosted on G2.com.

WorkHound has so many benefits it's hard to single out what is best. The platform is straightforward for drivers to use, you get instant feedback, it is anonymous (so you know you are getting honest & open communication), and the website is highly user-friendly. Review collected by and hosted on G2.com.

It would be helpful to determine if the feedback comes from a new employee or someone who has been with the company longer. Knowing how often the user has left feedback would also be beneficial. Review collected by and hosted on G2.com.

It allows you address concerns concerns in real time with a large fleet that is not possible with person-person touchpoints Review collected by and hosted on G2.com.

I cannot wait for WorkHound to have an App that I can manage my dashboard on my phone Review collected by and hosted on G2.com.

Dollar for dollar, it's the best retention tool I have seen. The real time feedback helps to get to the core of the issues much quicker and drivers can see an active response from our management team. Review collected by and hosted on G2.com.

I can't think of any downsides to it. Overall, it's a solid product. Review collected by and hosted on G2.com.

What I like best about Workhound is the drivers can report anonymously. This allows them to not hold back with fear of backlash from commenting. Also, the simplicity of the database makes things quick to review. Review collected by and hosted on G2.com.

The only thing I dislike is not being able to control the reveals better. I want to resolve their issue's, but without a reveal makes me feel as though I cannot fix the issue for the driver. With the notify function, that has made it better so we can at least respond something back. I also dislike I didn't find them sooner. Review collected by and hosted on G2.com.

The tool has evolved and changed as we identified needs and had requests for new features. The team is very responsive to customer recommendations. Review collected by and hosted on G2.com.

Using anonymous feedback is a learning curve.

As the primary user, I am committed to it and to learning.

But continually convincing and training leaders in our organization is the challenge. Review collected by and hosted on G2.com.

Calhoun Truck Lines is a current user of WorkHound, and it has been very helpful in managing the weekly communications to our fleet, and for the anonymous feedback that we receive in order to remedy any driver concerns as they arise. Maintaining anonymity of the submissions is vital to ensuring candid feedback, and that's where the growth occurs as a company. Mark Ellers has also been a very excellent and professional point of contact. He has gone above and beyond in helping CTL understand the insights generated by the WorkHound platform. On our weekly calls, Mark is always attentive to our needs as an intermodal trucking company and always offers timely and prompt assistance whenever we need to develop our broadcasts and any additional ad-hoc messaging to be pushed out to the fleet, and I want to be sure to document Calhoun's appreciation for the hard work he has done for the company. Review collected by and hosted on G2.com.

As I have mentioned before, I wish that the main dashboard page would show a little more data visualization at a glance instead of having to enter a side page to find that data. Adding additional one-time notification prompts would allow a more broad ability to quickly respond to concerns that we don't have an answer for at that point in time. Review collected by and hosted on G2.com.

I love that we are able to quickly get a pulse on how our drivers are feeling about our company any given week, and that we get suggestions for change that we know our drivers will actually appreciate. Review collected by and hosted on G2.com.

I don't like when someone won't reveal and allow us to help them. Review collected by and hosted on G2.com.

Whenever we request info or changes to the UI it comes extremely quickly Review collected by and hosted on G2.com.

We do not like the anonymous feed back at all Review collected by and hosted on G2.com.