--- title: Datto SIRIS Reviews meta_title: 'Datto SIRIS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 299 reviews by the users' company size, role or industry to find out how Datto SIRIS works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 299 scale: '5' date_modified: '2026-11-08' parent_category: name: Backup url: https://www.g2.com/categories/backup ---

Datto SIRIS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Datto SIRIS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Datto SIRIS, and what problem is it built to solve?

Datto SIRIS is used for server backup and business continuity, helping protect data and get files or systems back after a failure or other disruption. Users value having backup and recovery options that can keep operations running during an outage.

What languages does Datto SIRIS support?

Datto SIRIS supports 1 language: English.

What company sizes and industries is Datto SIRIS the best fit for?

Datto SIRIS is most strongly represented among small-business users, with mid-market teams also represented. The industries most visible among positive experiences include IT services and computer and network security.
  • Company size: Small businesses are the clearest fit in the reported experience; mid-market organizations are also represented.
  • Industry: Information technology and services appears most often, with computer and network security also prominent.

How long does it take to implement Datto SIRIS across a team?

Implementation time varies, but under a day is the most commonly reported go-live range, followed by under a month.
Time to go live Relative frequency
Under 1 day Most common
Under 1 month Also commonly reported
1–3 months Reported less often
3 months or longer Occasionally reported

What customer support options does Datto SIRIS provide, and how do users find the overall support experience?

Support is available through email/help desk and phone, as well as self-service resources such as FAQs and a knowledge base; 24/7 live-rep support is also available. The experience is mixed: users value knowledgeable, helpful assistance, especially during recovery, while some describe long waits, slow ticket resolution, or uneven follow-through.

What is the experience like for teams switching to Datto SIRIS from another tool?

Switching to Datto SIRIS has often meant moving from separate or older backup tools to a more integrated local-and-cloud backup and recovery approach. Users describe replacing tools such as Veeam, Acronis, Arcserve, Unitrends, and Barracuda with a setup they find easier to manage, with faster recovery, virtualization options, and more confidence in backup verification.

What features or capabilities could make Datto SIRIS even more useful?

The most useful improvements would make everyday administration and recovery workflows clearer and more flexible.
  • Reporting and visibility: Add clearer, more customizable reports and dashboards, with easier ways to export backup status and health details.
  • Interface and administration: Simplify navigation and advanced settings so common tasks and troubleshooting take fewer steps.
  • Compatibility: Expand support for Linux distributions and additional hypervisors to cover more varied environments.
  • Recovery flexibility: Offer more options for managing simultaneous restores and reviewing backed-up contents before restoring.

Is Datto SIRIS considered safe and secure for handling data?

Users often value the confidence that comes from backup verification and having copies available both locally and offsite, particularly when recovering after ransomware or other disruptions. Security concerns also surface around access controls and audit visibility, so teams with strict governance needs should assess whether the available oversight matches their requirements.

Datto SIRIS Reviews (299)

Reviews

Datto SIRIS Reviews (299)

4.5
299 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
HK
Hemant K.
Tech Lead
Mid-Market (51-1000 emp.)
Originally submitted 5/1/2024
Business partner of the seller or seller's competitor, not included in G2 scores.
"Fast, Reliable Recovery with Easy Virtualization"
5/5
What do you like best about Datto SIRIS?

We use Datto SIRIS as a backup solution for our clients, and I especially like the recovery. When we had a ransomware attack affecting around 15 servers and our clients needed them immediately, we could turn servers on in the Datto cloud and virtualize some on Datto devices. Recovery was easy and very fast, and my team and clients were happy. I also like that I can virtualize servers in the cloud and locally. The initial setup was very easy, and the website provides steps to follow when onboarding a client’s device to the cloud. I switched some clients from Veeam because Datto SIRIS can virtualize servers. I’d rate it 10; it’s the best product I’ve seen. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

I haven't found anything that needs improvement so far; everything is good with Datto SIRIS. If anything, I'd like to see more courses added to Datto University so engineers can get more information and knowledge. Review collected by and hosted on G2.com.

Bradley D.
BD
Bradley D.
Head of Information Technology
Small-Business (50 or fewer emp.)
Originally submitted 10/23/2026
"DATTO Siris Delivers Reliable Backup and Business Continuity with Competitive Pricing"
4/5
What do you like best about Datto SIRIS?

DATTO Siris is easy to sell. It has a monthly cost, our devices were free, and you can scale your selection depending on the setup of their existing server. The primary feature of restoring the server instantly is the value leader. Hooking it up to the cloud for network restoration is useful, but secondary. Performing a restore itself is easily done through their UI. The screenshot verifications makes checking the health of backups easy. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Getting the network restoration configured took a lot of trial and error. I would really appreciate if there was a way to automatically fail over servers under specific conditions. They could work on the Integrated Customer Billing with Autotask to help make billing easier. Review collected by and hosted on G2.com.

NC
Nam C.
IT manager
Mid-Market (51-1000 emp.)
"Severe Network Slowdowns and Complicated BMR Recovery"
1/5
What do you like best about Datto SIRIS?

Onboarding the devices was very easy, and the backup ran exactly as expected. Instant recovery from the local appliance was fantastic. It was also easy to roll into. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

BMR was complicated, needing Datto support to fully recover. When backup was running, network performance dropped to 5% of the throughput. On our 5TB server, differential backup took multiple days to complete, rendering network performance to snail speed. Agent frequently detected VSS issues, never happened with prior backup solution, weekly and forcing a differential backup weekly. Support was spotty depending on the tech that was assigned the ticket. Review collected by and hosted on G2.com.

Darren .
D
Darren .
Small-Business (50 or fewer emp.)
"Valuable Backup and Fast Recovery, but Reporting and Admin Workflows Need Simplifying"
3.5/5
What do you like best about Datto SIRIS?

Datto SIRIS has been valuable for combining backup, recovery, and business continuity into a more unified platform instead of relying on separate systems for each function. The virtualization and recovery capabilities are especially helpful during outage scenarios because they allow services to be restored more quickly while permanent remediation is being completed. We also appreciate the automated verification and monitoring features, which provide additional confidence that backups are functioning correctly without requiring constant manual validation. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Some management and reporting areas can feel less intuitive than expected, particularly when handling more advanced recovery scenarios or long-term retention planning. Hardware lifecycle management and storage sizing decisions may also require closer attention to avoid future scalability limitations. While the platform is reliable overall, certain administrative workflows could be simplified further to improve efficiency during high-pressure recovery situations. Review collected by and hosted on G2.com.

D S.
DS
D S.
Small-Business (50 or fewer emp.)
"Reliable Backup & Rapid Recovery with Datto SIRIS"
4/5
What do you like best about Datto SIRIS?

Datto SIRIS provides reliable backup and disaster recovery with fast virtualization and recovery options during outages or ransomware events. The platform makes it easy to manage backups, monitor recovery points, and quickly restore systems when needed. The offsite replication and business continuity features provide additional confidence that critical systems and data can be recovered with minimal downtime. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Some administrative and recovery workflows can feel more complex than expected, especially when troubleshooting failed backups or replication issues. The interface could also be more streamlined in certain areas, and hardware or sync-related alerts occasionally require manual investigation. Reporting and customization options are solid overall but could be improved for larger environments and MSP reporting needs. Review collected by and hosted on G2.com.

BK
Brad K.
CEO
Small-Business (50 or fewer emp.)
"Datto SIRIS: Reliable, Stable Backup That Just Works"
4.5/5
What do you like best about Datto SIRIS?

Datto SIRIS is reliable and stable. This is a dependable solution that just Works! It is easy to implement, easy to integrate and use. I use it daily for tracking backups; it is feature rich and not overwhelming, easy to administer. Customer Support has also been really good, not great on recent issue, but consistently dependable. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Support has not responded in a timely manner on my recent hardware failure issue. Had issues that delayed shipping replacement hardware, backups are back up and running but still having issues with backfilling backup chain after hardware replacement Review collected by and hosted on G2.com.

LS
Luciana S.
IT Manager
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Reliable Backup and Disaster Recovery with Robust Ransomware Protection"
4.5/5
What do you like best about Datto SIRIS?

Datto SIRIS issues a reliable back up measure and this involves proper disaster recovery to avoid systems failure

The program enhances brilliant virtualization, and this involves managing servers both on cloud and locally

Datto SIRIS issues robust ransomware recovery systems and this allows easy restoration of all systems after attack

The software provides versatile highbrid cloud protection, a feature that enhances back up without any redundancy

Datto SIRIS supports automatic verification, and this involves suitable integrity checks, which prevents disasters

The management is centrally controlled and this makes the monitoring process more efficient and reliable

The program ensures there is reliable business continuity mechanism and this ensures proper operations even after server failures Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Datto SIRIS has high costs implications and this includes cloud storage, hardware and licensing

The initial set up is complex snd IT administrators must be very well involved Review collected by and hosted on G2.com.

RE
Rinalon E.
Threat Intelligence Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Datto SIRIS Delivers Reliable, Fast Backup and Disaster Recovery"
4.5/5
What do you like best about Datto SIRIS?

Datto SIRIS is a reputable back up and disaster recovery approach, where it helps in retrieving lost data for VMs and servers

The app issues an instant virtualization, something that helps in boosting systems when there is cloud outages

The approach uses both cloud replication and local back up and this increases the recovery speed

Datto SIRIS has a robust ransomware resilience , more so through immutable back up verification, cloud storage and threat detection

The process of screenshot verification is highly automated, which helps in confirming whether back ups are bootable

The app has high reliability, where even during disasters, the process of recovery is guaranteed Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

Datto SIRIS has price as the major hurdle, where some competitors complains about its inefficiency

The support experience from Datto SIRIS is inconsistent and this lacks the assurance of its functionality Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Very easy to deploy and reliable"
5/5
What do you like best about Datto SIRIS?

Ohhhh man—those are the Boxes. Great product, and I’m really proud of them so far. They’re easy to deploy, and it’s easy to recover data despite all the usual disaster recovery challenges.

One of our clients had a major crash, and we ran all of their machines for a couple of months directly from the backup device. We performed file recovery, iSCSI mapping, virtual machine recovery straight to the datastore, and used the virtual environment recovery as well. Support is also great: they respond very quickly, and during an outage, they’ll assist you throughout the recovery process. Recovering live to the cloud is nice too.

We conduct recurring disaster recovery simulations for our clients and internally. We spin up machines locally every few months and then annually or biannually, depending on the client's needs, in the cloud, and test VPN connectivity, etc. It has always worked great so far.

The system also performs daily boot tests on its own to make sure that if a crash happens, you'll at least be aware of whether your VM can boot or not. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

No real downside related to the item. Just make sure you get the correctly sized box for your needs and let it do its job. Any issues and tickets we’ve had—aside from a few disk drive changes—were related to things happening inside the OS being backed up, and even then, support was there to help. Review collected by and hosted on G2.com.

Simon L.
SL
Simon L.
Information Technology Operations Team Lead
Mid-Market (51-1000 emp.)
"Reliable Native Snapshots for Incremental Backups on vSphere & Hyper-V"
4.5/5
What do you like best about Datto SIRIS?

It now uses native snapshots on both vSphere and Hyper-V to enable incremental backups. No third-party agent is required, although using one is still an option for SQL and Exchange if needed. Because it’s native, it’s a very reliable way to handle backups. Review collected by and hosted on G2.com.

What do you dislike about Datto SIRIS?

In the past, we’ve had to go through an MSP and use this as a managed service. Going direct and cutting out that extra layer of management and the delays that come with it would be ideal. Review collected by and hosted on G2.com.

Questions about Datto SIRIS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 4 years ago

How much is datto Alto?

0 Upvotes
1
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

Average Discount

13%

Datto SIRIS Comparisons
Datto SIRIS Features
File Server Backup
Database Server Backup
Virtual Machines
Continuous Backup
Disaster Recovery
Storage Capacity
Security Standards
Cloud Data Protection
System Failover
Off-Site Data Storage
Data Replication