Datto BCDR Reviews & Product Details

The configuration and setup process is quite straightforward. Backup speeds are impressive, and I find the web-based interface for managing configurations to be very convenient. Additionally, the alerting feature for different statuses is helpful. Review collected by and hosted on G2.com.

This is a concern that will go away however the integration with kaseya and other backup tools kaseya is consolidating does have some overlapping naming conventions and not straight forward "where to look" for backups for individuals who are not familiar. Review collected by and hosted on G2.com.

We have been using Datto BCDR for some time now, and it has proven to be a dependable and robust solution. Our backups run smoothly and require minimal maintenance, while the recovery process has always been straightforward whenever we've needed it. The cloud replication feature offers real peace of mind, as it ensures that even if our local hardware fails, we can quickly virtualise from the cloud within minutes. The dashboard is intuitive and makes it easy to manage multiple clients, and whenever we've encountered issues, support has been prompt and helpful. Although it is not the most affordable option available, the reliability and fast recovery times make it a worthwhile investment. Review collected by and hosted on G2.com.

The only drawback we've noticed is that local storage can become full rather quickly if retention policies are not managed properly. This means it requires some ongoing monitoring to prevent any space-related problems. Review collected by and hosted on G2.com.

So the best way to put it is that we barely need to use the functionality of this form of Datto

everything has been running so smoothly that we havent needed to often use the backup restores on this product

we only check our backups daily to ensure everything is still working optimally and even if there is a small discrepency Datto would alert us about anything even if it is a storage space issue which we can immediately remedy since everything gets detailed and sent to our autotask as a ticket

its so easy to setup as long as you have made sure your RMM agent is configured correctly

and it works on everything that you can think of Mac Linux Windows all of it works even from mobile platforms

Customer support is a pinnacle as they are just an email or a call away its Kaseya they are amazing Review collected by and hosted on G2.com.

there arent any but it does take abit of knowledge to know how to configure define and setup though Review collected by and hosted on G2.com.

I use Datto BCDR primarily for its exceptional reliability and ease of use, which significantly add value to our company. The automatic background backups ensure that our data is consistently and securely protected without requiring manual intervention, freeing up valuable time for our IT team and reducing stress associated with potential data loss. I appreciate how Datto BCDR’s intuitive interface simplifies monitoring backup jobs, performing restores, and verifying backup statuses. This user-friendly design ensures quick data recovery or system restoration, which minimizes downtime and maintains business continuity in case of hardware failures, outages, or accidental data loss. The platform’s ability to integrate smoothly with our existing IT infrastructure, including virtualization platforms and cloud services, allows for seamless management of our backup and recovery processes. The straightforward setup process, supported by a guided interface, made deployment easy, allowing us to start protecting our critical data without delay. Overall, the combination of consistent backups, faster restores, and a comprehensive disaster recovery capability has greatly enhanced our business continuity strategy, and it instills confidence in the protection of our critical systems. Review collected by and hosted on G2.com.

While Datto BCDR is highly reliable, one area for improvement could be the reporting and alerting features. More granular or customizable reports would help us quickly identify potential issues and track backup performance in greater detail. Additionally, enhancing the speed of large system restores in certain scenarios could further improve overall efficiency. Review collected by and hosted on G2.com.

I use Datto BCDR to ensure our company's data is protected and our systems can be restored quickly when issues arise. The platform provides reliable backups, fast recovery options, and strong ransomware protection. It's easy to manage and has significantly improved our overall business continuity. Datto BCDR gives me confidence that our operations are safeguarded. I appreciate the platform's user-friendly nature, with reliable backups and quick recovery times being standout elements for me. The automated backup verification assures me that backups are not just completed but bootable, saving me from the tedious task of manual testing. The ability to quickly virtualize a backup and restore systems reduces downtime, which is crucial for us. The centralized dashboard and alerts simplify the monitoring of backup health, while the combination of local and cloud backups ensures extra protection and flexibility for recovery. The platform's screenshot verification feature instills confidence that backups are indeed bootable. Additionally, Datto BCDR's streamlined disaster recovery process, paired with its integration capabilities with other tools like RMM/PSA platforms and monitoring software, enhances my system's health analysis and continuity. This reliable, efficient solution makes managing our backups straightforward and gives me peace of mind. Review collected by and hosted on G2.com.

I find that Datto BCDR could improve in several areas. The interface can initially feel overwhelming and there is a learning curve for new users. Tasks such as managing multiple devices or tweaking advanced settings could be more streamlined. While reports and logs are detailed, navigating them sometimes requires too many clicks to find specific information. Furthermore, the pricing can feel a bit high for smaller environments. Overall, though it's a strong platform, a cleaner user interface and more intuitive workflows would enhance its usability. Review collected by and hosted on G2.com.

I really like that Datto BCDR ensures fast and reliable recovery, which is crucial for minimizing downtime. The speedy recovery process significantly reduces wait times during critical moments. Additionally, the simple and intuitive interface of Datto BCDR enhances the management of backups, allowing me to easily check the status of each device, verify backup points, and ensure data recovery processes are successful. The overall reliability of the service was a key factor for my team to switch from our previous local backup solution. I found the initial setup process to be very easy and therefore seamless, which is a major plus. The fast performance, reliability, and user-friendly interface all contribute to a service that is dependable and efficient. Review collected by and hosted on G2.com.

I find that pulling up detailed reports feels clunky. Improvements could be made by offering customizable dashboards to streamline this experience. Review collected by and hosted on G2.com.

I appreciate how fast and dependable the recovery process is with Datto BCDR. Managing backups is straightforward, and I can restore systems quickly and confidently after an issue or outage, which greatly minimizes our downtime. The built-in ransomware protection and automated backup verification are features I value highly, as they ensure every backup is secure and recoverable. This gives me peace of mind that our data is always protected and ready to be restored whenever necessary. The initial setup was simple and user-friendly, with clear instructions that helped us get backups running in no time. Overall, Datto BCDR has streamlined our backup and disaster recovery processes, providing reliable service, rapid recovery, and strong data protection. Review collected by and hosted on G2.com.

I feel that the interface could be designed to be more intuitive, which would make it easier to use. Furthermore, I think the reporting features would benefit from greater customization options. Enhancing these aspects would make monitoring and analysis more straightforward and better suited to individual requirements. Review collected by and hosted on G2.com.

I use Datto BCDR primarily for its remarkable reliability in ensuring business continuity and protecting critical servers. The ability to perform image-based backups and support fast local virtualization gives me the assurance of quick recovery, which is vital for minimizing downtime. The off-site backups offer an added layer of protection, serving as a safety net should the local device become unstable. What I like most about Datto BCDR is its fast recovery, especially the instant virtualization, which, along with clear backup verification, instills confidence that systems can be restored rapidly with minimal downtime. Additionally, I truly appreciate how easy the platform is to manage. The web dashboard is intuitive, alerts are dependable, and screenshot verification simplifies the process of confirming backup health without extra work. I find that it runs smoothly in the background, requiring very little daily maintenance. The initial setup was straightforward, making it easy to deploy the appliance, install agents, and configure backup schedules. The user-friendly web portal made it simple to manage and monitor all devices from the start. Datto BCDR also efficiently integrates with other tools I use, like remote monitoring and management platforms, ticketing systems, and endpoint security solutions, which streamlines alerts, documentation, and overall incident response. Review collected by and hosted on G2.com.

One area that could be improved is the cost, as pricing can scale quickly depending on storage needs. Support response times can also vary during busy periods. Additionally, some advanced features have a slight learning curve, so new admins may need time to get fully comfortable with the platform. Review collected by and hosted on G2.com.

I really appreciate Datto BCDR because it combines instant recovery, verified backups, and centralized management into one dependable platform. This combination makes disaster recovery simple and efficient, keeping downtime to a minimum. The instant recovery feature is particularly valuable as it ensures that systems can be back up and running quickly, reducing any disruption to operations. Verified backups give me confidence in recoverability, knowing that the data can be retrieved when needed without issue. Centralized management is a real time-saver, allowing me to oversee everything from a single interface. I also value the integration capabilities of Datto BCDR with other tools like Datto RMM, ConnectWise, and endpoint protection platforms, which enhances centralized monitoring, automation, and security. These features, along with the simplicity and reliability of the platform, make Datto BCDR a robust solution for backup and disaster recovery needs. Overall, it's a fast and reliable service that is easy to manage, with the ability to streamline my work effectively. Review collected by and hosted on G2.com.

The setup process can be complex, which might be daunting during initial configuration. The dashboard performance could be more efficient as it runs slowly at times. Cloud replication can be notably slow when dealing with large data sets, affecting my ability to manage extensive datasets promptly. Additionally, the pricing is on the higher side, which might not be suitable for smaller environments with limited budgets. Review collected by and hosted on G2.com.

I appreciate Datto BCDR for being a cost-effective and robust backup and disaster recovery solution that has protected our small to medium customers and a couple of enterprise customers for over ten years. What stands out is the ability to deploy an appliance into our customer's network, providing both local backups and virtualizations alongside offloading backups off-site into the data protective cloud. This comprehensive approach offers a significant upgrade from basic backup solutions like USB drives or Windows Server backup. I also value the exceptional support team at Datto, who promptly assist with any difficulties during setup or upgrades, providing white-glove service whenever needed. The automatic ransomware detection and integrations with other Kaseya products, along with robust reporting, facilitate proactive and reactive management of backups and continuity failures. Additionally, the all-in-one solution simplifies backup disaster recovery, making it fantastic for customers without extra resources for hardware or licenses. Datto BCDR offers multiple pricing options, making it a sensible choice compared to other solutions, especially for small to medium businesses. The confidence it instills in both our team and customers makes it a no-brainer, and I always highly recommend it with a perfect score for recommending to others. Review collected by and hosted on G2.com.

I am concerned about the current state of encryption with Datto BCDR, as it has been a bit of a bottleneck. Moreover, I encounter challenges with the integration with Autodesk PSA. Specifically, identifying which BCDR appliance corresponds to which customer in our Autotask system can be problematic, especially when it comes to email alerts. Review collected by and hosted on G2.com.