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Best Decision Management Software for Small Business

Bijou Barry
BB
Researched and written by Bijou Barry

Products classified in the overall Decision Management Platforms category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Decision Management Platforms to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Decision Management Platforms category.

In addition to qualifying for inclusion in the Decision Management Software category, to qualify for inclusion in the Small Business Decision Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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6 Listings in Small Business Decision Management Platforms Available

(73)4.8 out of 5
1st Easiest To Use in Decision Management Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We help financial institutions automate and optimize their highest-stakes decisions with AI—from onboarding to underwriting, AML, and fraud. Built for highly regulated financial environments, Takti

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 59% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Taktile Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Customer Support
    14
    Decision Automation
    9
    Integrations
    9
    User Interface
    9
    Cons
    Learning Difficulty
    3
    Limited Functionality
    3
    Data Inaccuracy
    2
    Expertise Required
    2
    Not User-Friendly
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Taktile features and usability ratings that predict user satisfaction
    8.9
    Ease of Admin
    Average: 8.5
    9.0
    Ease of Setup
    Average: 8.4
    9.3
    Applications
    Average: 8.5
    9.0
    Catalog
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Taktile
    Company Website
    Year Founded
    2020
    HQ Location
    New York, US
    Twitter
    @taktile_org
    212 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    201 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We help financial institutions automate and optimize their highest-stakes decisions with AI—from onboarding to underwriting, AML, and fraud. Built for highly regulated financial environments, Takti

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 59% Mid-Market
  • 36% Small-Business
Taktile Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Customer Support
14
Decision Automation
9
Integrations
9
User Interface
9
Cons
Learning Difficulty
3
Limited Functionality
3
Data Inaccuracy
2
Expertise Required
2
Not User-Friendly
2
Taktile features and usability ratings that predict user satisfaction
8.9
Ease of Admin
Average: 8.5
9.0
Ease of Setup
Average: 8.4
9.3
Applications
Average: 8.5
9.0
Catalog
Average: 8.3
Seller Details
Seller
Taktile
Company Website
Year Founded
2020
HQ Location
New York, US
Twitter
@taktile_org
212 Twitter followers
LinkedIn® Page
www.linkedin.com
201 employees on LinkedIn®
(30)4.8 out of 5
2nd Easiest To Use in Decision Management Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oscilar, is the leading AI Risk Decisioning™ solution provider for financial institutions. Our no-code platform analyzes real-time data to manage fraud, credit, and compliance risks effectively. Built

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 50% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Oscilar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Flexibility
    12
    Ease of Use
    11
    Efficiency
    11
    Features
    10
    Easy Integrations
    9
    Cons
    Limited Features
    4
    Poor Customer Support
    3
    Complexity
    2
    Complex Usability
    2
    Integration Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Oscilar features and usability ratings that predict user satisfaction
    8.6
    Ease of Admin
    Average: 8.5
    7.8
    Ease of Setup
    Average: 8.4
    9.4
    Applications
    Average: 8.5
    9.5
    Catalog
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oscilar
    Company Website
    Year Founded
    2021
    HQ Location
    Palo Alto, CA
    Twitter
    @OscilarInc
    244 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    134 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Oscilar, is the leading AI Risk Decisioning™ solution provider for financial institutions. Our no-code platform analyzes real-time data to manage fraud, credit, and compliance risks effectively. Built

Users
No information available
Industries
  • Financial Services
Market Segment
  • 50% Mid-Market
  • 37% Small-Business
Oscilar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Flexibility
12
Ease of Use
11
Efficiency
11
Features
10
Easy Integrations
9
Cons
Limited Features
4
Poor Customer Support
3
Complexity
2
Complex Usability
2
Integration Issues
2
Oscilar features and usability ratings that predict user satisfaction
8.6
Ease of Admin
Average: 8.5
7.8
Ease of Setup
Average: 8.4
9.4
Applications
Average: 8.5
9.5
Catalog
Average: 8.3
Seller Details
Seller
Oscilar
Company Website
Year Founded
2021
HQ Location
Palo Alto, CA
Twitter
@OscilarInc
244 Twitter followers
LinkedIn® Page
www.linkedin.com
134 employees on LinkedIn®
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discover, capture, govern and manage repeatable business rules to optimize decision making across your organization. IBM Operational Decision Manager (ODM) helps you capture, automate and manage rule

    Users
    No information available
    Industries
    • Information Technology and Services
    • Insurance
    Market Segment
    • 49% Enterprise
    • 28% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Operational Decision Manager (ODM) features and usability ratings that predict user satisfaction
    7.7
    Ease of Admin
    Average: 8.5
    7.2
    Ease of Setup
    Average: 8.4
    8.9
    Applications
    Average: 8.5
    9.4
    Catalog
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    708,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

Discover, capture, govern and manage repeatable business rules to optimize decision making across your organization. IBM Operational Decision Manager (ODM) helps you capture, automate and manage rule

Users
No information available
Industries
  • Information Technology and Services
  • Insurance
Market Segment
  • 49% Enterprise
  • 28% Mid-Market
IBM Operational Decision Manager (ODM) features and usability ratings that predict user satisfaction
7.7
Ease of Admin
Average: 8.5
7.2
Ease of Setup
Average: 8.4
8.9
Applications
Average: 8.5
9.4
Catalog
Average: 8.3
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
708,873 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
Ownership
SWX:IBM
(94)4.3 out of 5
5th Easiest To Use in Decision Management Platforms software
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Entry Level Price:$291.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DecisionRules is a no-code/low-code Business Rules Management System (BRMS) and rules engine that enables business teams and developers to create, deploy, and manage decision logic independently—witho

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 54% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DecisionRules Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Automation
    4
    Rule Management
    4
    Testing
    4
    API Integration
    3
    Cons
    Expensive
    4
    Limited Functionality
    2
    Complexity
    1
    Difficult Learning
    1
    Learning Difficulty
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DecisionRules features and usability ratings that predict user satisfaction
    8.7
    Ease of Admin
    Average: 8.5
    8.9
    Ease of Setup
    Average: 8.4
    8.8
    Applications
    Average: 8.5
    8.6
    Catalog
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    Wilmington, US
    Twitter
    @decisionrulesio
    34 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DecisionRules is a no-code/low-code Business Rules Management System (BRMS) and rules engine that enables business teams and developers to create, deploy, and manage decision logic independently—witho

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 54% Small-Business
  • 33% Mid-Market
DecisionRules Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Automation
4
Rule Management
4
Testing
4
API Integration
3
Cons
Expensive
4
Limited Functionality
2
Complexity
1
Difficult Learning
1
Learning Difficulty
1
DecisionRules features and usability ratings that predict user satisfaction
8.7
Ease of Admin
Average: 8.5
8.9
Ease of Setup
Average: 8.4
8.8
Applications
Average: 8.5
8.6
Catalog
Average: 8.3
Seller Details
Company Website
Year Founded
2020
HQ Location
Wilmington, US
Twitter
@decisionrulesio
34 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
(319)4.5 out of 5
Optimized for quick response
7th Easiest To Use in Decision Management Platforms software
View top Consulting Services for Camunda
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Camunda enables organizations to orchestrate and automate processes across people, systems, and devices to continuously overcome complexity, increase efficiency, and fully operationalize AI. Built for

    Users
    • Software Engineer
    Industries
    • Banking
    • Financial Services
    Market Segment
    • 46% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Camunda Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Automation
    43
    Flexibility
    34
    Process Management
    34
    Integrations
    31
    Cons
    Complexity
    38
    Learning Curve
    38
    Setup Difficulties
    25
    Difficult Learning
    16
    Expensive
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Camunda features and usability ratings that predict user satisfaction
    7.9
    Ease of Admin
    Average: 8.5
    7.3
    Ease of Setup
    Average: 8.4
    7.7
    Applications
    Average: 8.5
    6.9
    Catalog
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Camunda
    Company Website
    Year Founded
    2008
    HQ Location
    Berlin, Deutschland
    Twitter
    @Camunda
    6,135 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    639 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Camunda enables organizations to orchestrate and automate processes across people, systems, and devices to continuously overcome complexity, increase efficiency, and fully operationalize AI. Built for

Users
  • Software Engineer
Industries
  • Banking
  • Financial Services
Market Segment
  • 46% Enterprise
  • 30% Mid-Market
Camunda Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Automation
43
Flexibility
34
Process Management
34
Integrations
31
Cons
Complexity
38
Learning Curve
38
Setup Difficulties
25
Difficult Learning
16
Expensive
16
Camunda features and usability ratings that predict user satisfaction
7.9
Ease of Admin
Average: 8.5
7.3
Ease of Setup
Average: 8.4
7.7
Applications
Average: 8.5
6.9
Catalog
Average: 8.3
Seller Details
Seller
Camunda
Company Website
Year Founded
2008
HQ Location
Berlin, Deutschland
Twitter
@Camunda
6,135 Twitter followers
LinkedIn® Page
www.linkedin.com
639 employees on LinkedIn®
(69)4.4 out of 5
6th Easiest To Use in Decision Management Platforms software
Save to My Lists
Entry Level Price:$9,500.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    InRule Technology® provides explainable AI Decisioning. InRule empowers its users to delight customers and improve business outcomes​ by combining automated decisioning, explainable machine learning a

    Users
    No information available
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 46% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • InRule Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Customer Support
    1
    Easy Creation
    1
    Easy Integration
    1
    Easy Integrations
    1
    Cons
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • InRule features and usability ratings that predict user satisfaction
    8.2
    Ease of Admin
    Average: 8.5
    7.5
    Ease of Setup
    Average: 8.4
    7.4
    Applications
    Average: 8.5
    7.8
    Catalog
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Chicago, IL
    Twitter
    @inrule
    778 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    83 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

InRule Technology® provides explainable AI Decisioning. InRule empowers its users to delight customers and improve business outcomes​ by combining automated decisioning, explainable machine learning a

Users
No information available
Industries
  • Financial Services
  • Insurance
Market Segment
  • 46% Mid-Market
  • 32% Enterprise
InRule Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Customer Support
1
Easy Creation
1
Easy Integration
1
Easy Integrations
1
Cons
Learning Curve
1
InRule features and usability ratings that predict user satisfaction
8.2
Ease of Admin
Average: 8.5
7.5
Ease of Setup
Average: 8.4
7.4
Applications
Average: 8.5
7.8
Catalog
Average: 8.3
Seller Details
Year Founded
2002
HQ Location
Chicago, IL
Twitter
@inrule
778 Twitter followers
LinkedIn® Page
www.linkedin.com
83 employees on LinkedIn®