DecisionRules Reviews & Product Details

DecisionRules is a no-code/low-code Business Rules Management System (BRMS) and rules engine that enables business teams and developers to create, deploy, and manage decision logic independently—without lengthy IT projects. Go live in days, not months. While legacy BRMS platforms like IBM ODM or Red Hat Decision Manager typically require 6-12 month implementations, DecisionRules customers deploy production-ready solutions in as little as 5 days with our Professional Services team. Built for enterprise scale. The platform processes over 100 million decisions daily with 99.99% uptime, backed by SOC 2 Type II and ISO 27001 certifications. True business user empowerment. Create and modify business rules using visual decision tables, decision trees, and scripting rules—with instant testing, version control, and full audit trails. No coding required for business analysts; full REST API access for developers. Flexible deployment options. Choose public cloud, private cloud, or on-premise installation to meet your security, compliance, and data residency requirements. Available on AWS Marketplace and Microsoft Azure Marketplace. Industry applications: Financial services (credit decisioning, loan origination, KYC/AML compliance), insurance (underwriting automation, claims processing), e-commerce (dynamic pricing, promotions engine), healthcare (eligibility verification, clinical decision support), logistics (routing optimization, capacity allocation), aviation, and government (benefits administration, regulatory compliance). Key capabilities: Decision tables, decision trees, rule versioning, rule testing and simulation, REST API integration, batch processing, real-time decisioning, role-based access control, audit logging, workflow orchestration, and rule templates. DecisionRules serves organizations ranging from fast-growing startups to Fortune 500 enterprises across 30+ countries, helping them replace manual decision processes, legacy BRMS systems, and hard-coded business logic with modern, maintainable decision automation. Frequently Asked Questions: Who uses DecisionRules? Business analysts, operations teams, and developers in financial services, insurance, e-commerce, healthcare, logistics, and government use DecisionRules to automate credit decisions, pricing rules, eligibility checks, compliance workflows, and more. Does DecisionRules require coding? No. Business users can create and manage rules using visual decision tables and decision trees without writing code. Developers can also use scripting rules and REST APIs for advanced integrations. What deployment options are available? DecisionRules offers public cloud (multi-tenant), private cloud (dedicated instance), and on-premise installation for organizations with strict data residency or compliance requirements. Is DecisionRules secure? Yes. DecisionRules is SOC 2 Type II and ISO 27001 certified, with role-based access control, comprehensive audit logging, and encryption at rest and in transit.

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DecisionRules

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Product Description

DecisionRules is a rule engine that lets you create and deploy business rules, while all your rules run in a secure and scalable cloud. Unlike other rule engines, you can create your first rule in 5 minutes and make 100k decisions in a minute via API.

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DecisionRules Reviews (97)

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Samantha L.

IT Manager

Computer & Network Security

Mid-Market (51-1000 emp.)

12/15/2025

"Empowers Effortless Decision Management with No-Code Logic"

4.5/5

What do you like best about DecisionRules?

Businesses creates and edit their decisions logic using DecisionRules and there is no code required to manage that

The software creates a vibrant and centralized decision rule system that ensures easy governance and editing

The program ensures decision rules changes immediately and proper updates are made

The tool works alongside ERPs, CRM and other APIs ti enhance accuracy

DecisionRule is brilliant in handling complex logic and this includes fraud checks, credit scoring, pricing decisions, among others

The decisions made are well tested, and all risks eliminated ti amplify efficiency and ensure workflow effortlessly Review collected by and hosted on G2.com.

What do you dislike about DecisionRules?

DecisionRules have a technical UI, where casual users struggles with the software

The inbuilt analytics is largely limited and deep evaluation calls for external BI Review collected by and hosted on G2.com.

What problems is DecisionRules solving and how is that benefiting you?

The process of decision logic is fully automated and supported by DecisionRules, ensuring that no code or developers needed

The software ensures no possible delays in updating changes in decision logic

All the decisions made are consistent and they effectively reflect in all regions

The tool includes versatile audits that brings easy traceability on why some decisions are made

The decision logic keeps scaling up, ensuring that complex issues and problems are solved

The tool works effectively without demanding extra developers skills Review collected by and hosted on G2.com.

Sonalina C.

Digital Marketing Manager

Marketing and Advertising

Small-Business (50 or fewer emp.)

12/5/2025

"Robust Decision-Making with Fast Deployment and Real-Time Insights"

4.5/5

What do you like best about DecisionRules?

DecisionRules is a robust approach that supports the creation of decisions through a comprehensive business logic

The software has a quick deployment, something that saves on time ensure updated business logic anytime

DecisionRules is is magnificent in offering real time insights or decision, based on the situations or scenarios that demands rational decisions

The program is designed to be effectively connected with other database sources, helping it to arrive to the right decisions, including SQL databases and others

The decisions made are transparent and highly governable, and this ensures we consistently control the process and the actions Review collected by and hosted on G2.com.

What do you dislike about DecisionRules?

DecisionRules has limited inbuilt analytical capabilities, something that demands advanced technology from third party vendors

The governance and management costs are high, from the monitoring processes to the process of debugging Review collected by and hosted on G2.com.

What problems is DecisionRules solving and how is that benefiting you?

Business decisions and plans are effectively created and executed by DecisionRules, something that ensures high consistency and logical execution

The changes in business decisions is well facilitated when occurrences and changes are effectively analyzed and evaluated to determine what to do

The software is determined in supporting governance and audit-ability, making every action to be compliant

The business stakeholders connects with the IT department to review and understand the decisions needed in a company

The software fostered real time decision making, something that manages daily tasks or occurrences in a company like fraud detection

The tool supports the updating of business logics, mostly when speedy responses is needed Review collected by and hosted on G2.com.

Response from Andrej Poleščuk of DecisionRules

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Dear Sonalina,

Thank you for your review and for recognizing DecisionRules' strengths in providing a robust approach to business logic, quick deployment, real-time insights, and transparent, governable decisions. We are thrilled to hear that our platform supports your critical decision-making processes effectively and integrates well with your database sources.

We appreciate your feedback regarding limited inbuilt analytical capabilities and the perceived high governance and management costs. Regarding analytics, our design philosophy focuses on providing a powerful decision engine that integrates seamlessly with specialized third-party analytical and Business Intelligence tools, allowing our users the flexibility to choose best-in-class solutions tailored to their specific needs. Our platform provides comprehensive logging and insights that are readily consumable by these external systems.

Concerning governance and management costs, we continuously strive to optimize these aspects. Features such as our transparent decision processes, detailed logging, and version control are specifically designed to streamline monitoring and debugging, ultimately aiming to reduce the overall effort and cost associated with managing complex decision flows. We would be happy to connect you with our team to discuss strategies for optimizing your governance and debugging processes further. Please feel free to reach out to us at sales@decisionrules.io for a more detailed conversation.

Thank you again for your valuable insights.

Best regards,

The DecisionRules Team

Edoardo L.

Senior security manager

Automotive

Small-Business (50 or fewer emp.)

11/23/2025

"Empowers Decision-Making with AI and No-Code Simplicity"

4.5/5

What do you like best about DecisionRules?

DecisionRules stands out for making the decision-making process much easier, even for those without coding experience. The software allows the use of JavaScript, which is particularly useful when more complex logic is required by a business. Creating rules is streamlined by an AI assistant and the ability to use natural language, which simplifies drafting and authoring a wide range of decisions. The program also provides guidance in generating insights, leveraging AI support to enhance our understanding. Its comprehensive debugging and logging tools are invaluable, helping us track the steps taken in each decision-making process. With DecisionRules, we can create new versions, test them efficiently, and publish them, which greatly improves governance. The platform has proven capable of managing complex and multiple decisions with quick rule execution. Additionally, DecisionRules integrates with robust business intelligence tools, enabling us to make decisions directly from our dashboard with minimal effort. Review collected by and hosted on G2.com.

What do you dislike about DecisionRules?

DecisionRules has price uncertainty, where the pricing models are not strategically set and they keep on changing

The program has basic analytics measures and this calls for extra BI and API involvement Review collected by and hosted on G2.com.

What problems is DecisionRules solving and how is that benefiting you?

DecisionRules has proven to be reliable in automating our business decisions, especially as we utilize various resources and models to craft optimal outcomes. It empowers us to make robust decisions without heavy dependence on IT, eliminating the need for additional developers. The process of creating and deploying decisions is both efficient and swift, enabling our business to develop strong strategic plans. The software handles high-performance workloads, particularly in data analytics and business evaluation, ensuring our decisions remain consistent. Our company upholds strong governance by maintaining audit logs, and the application's flexibility allows it to adapt quickly to regulatory changes. We regularly update our decisions in response to evolving business intelligence and operational environments. For more complex and logical decision-making processes, we fully script them using other services such as JavaScript. Review collected by and hosted on G2.com.

Response from Andrej Poleščuk of DecisionRules

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Dear Edoardo,

Thank you for your detailed and positive review. We are glad to hear that DecisionRules is making your decision-making process easier, particularly through our AI assistant, JavaScript support for complex logic, and comprehensive debugging tools. It is rewarding to know that our platform is helping you create, test, and publish decisions efficiently while improving governance.

We understand your concerns regarding price uncertainty. We have recently updated our pricing structure to be more transparent and predictable. You can view our current public cloud pricing here: https://www.decisionrules.io/en/pricing/public-cloud/?currency=EUR. For enterprise or specific needs, our sales team can provide a consistent and tailored quote.

Regarding the analytical measures, while we provide essential insights within the platform, our strategy is to focus on being the best decision engine possible while offering seamless integration with dedicated, robust Business Intelligence tools. This allows you to leverage the full power of specialized analytics platforms using the data generated by DecisionRules.

Thank you for your valuable feedback.

Best regards,

The DecisionRules Team

Graziana C.

IT Manager

Financial Services

Small-Business (50 or fewer emp.)

11/19/2025

"Revolutionized Decision-Making with Seamless Automation and Insightful AI"

4.5/5

What do you like best about DecisionRules?

DecisionRules has made it much easier for us to manage and make rational decisions, eliminating the need for spreadsheets and other manual, time-consuming methods. Defining logic and handling complex decisions requires no coding, which streamlines our processes significantly. We rely on the AI assistant to generate solutions and run instant tests, which helps us gain strong insights. DecisionRules also supports us in evaluating feedback by providing detailed logs and analysis, allowing us to identify what works best for our company. Many decision-based tasks, such as workflow evaluation and feedback analysis, are now highly automated. We use DecisionRules to track changes in our decision-making, which helps us maintain traceability. The app also addresses real-time concerns, ensuring that our decisions are both robust and timely. Review collected by and hosted on G2.com.

What do you dislike about DecisionRules?

Making some logical decisions becomes extremely complicated, and this requires high analytical processes that consumes time

DecisionRules lacks price stability or transparency, where it keeps on fluctuating and increasing Review collected by and hosted on G2.com.

What problems is DecisionRules solving and how is that benefiting you?

DecisionRules enables us to make logical choices efficiently, allowing for thorough testing and analysis of all available variables. The application promptly updates our dashboard with any decisions made, ensuring that all stakeholders are immediately informed with accurate information about the new choices. Decisions can be easily edited and reviewed, which helps us implement new policies effectively. The app supports us in making complex decisions by incorporating workflow and market feedback. Importantly, the process of making these rational decisions does not require additional IT skills or experience, making it accessible to all stakeholders. We can always trace the reasoning behind our decisions, so accuracy is never a concern. Our robust decision testing strategies further allow us to validate the choices made within the organization. Review collected by and hosted on G2.com.

Response from Andrej Poleščuk of DecisionRules

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Dear Graziana,

Thank you for your review. We are delighted to hear that DecisionRules has helped you eliminate manual spreadsheets and streamline your decision-making with our no-code approach and AI assistant. It is great to know that our logging, analysis, and traceability features are providing the robustness and real-time capabilities your company needs.

We understand that creating some logical decisions can be complex. To assist with this, we have developed the DecisionRules Academy (https://academy.decisionrules.io) and a library of templates (https://www.decisionrules.io/en/templates/) to help simplify the process and save time. We hope these resources will prove useful for your team.

Regarding pricing stability and transparency, we have listened to feedback like yours and recently updated our pricing models to be more predictable and transparent. You can check our latest pricing here: https://www.decisionrules.io/en/pricing/public-cloud/?currency=EUR. We are committed to providing a stable environment for our clients.

Thank you again for your valuable feedback.

Best regards,

The DecisionRules Team

Verified User in Computer Software

Mid-Market (51-1000 emp.)

11/6/2025

"Hassle-Free Decision Making with Excellent Support"

5/5

What do you like best about DecisionRules?

Its hassle free solution for most of the decision taking rules.

Well implementing the rules are quite wasy to do once unserstand.

If got any issue reacing out to the customer support is the best way to get the solution quickly.

Integrating it with the java platform was quite easy as we have got the SDK dependency for it and quite easy with the documentation. Review collected by and hosted on G2.com.

What do you dislike about DecisionRules?

None of the existing ones come close, it already has almost every feature that’s needed. Review collected by and hosted on G2.com.

Response from Andrej Poleščuk of DecisionRules

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Dear User,

Thank you for your 10-star review! We are thrilled to hear that DecisionRules provides a hassle-free solution for your decision-making needs, and that you find rule implementation straightforward once understood. Your recognition of our customer support and the ease of integrating with Java platforms using our SDK and documentation is incredibly rewarding.

We are especially pleased that you feel DecisionRules already offers almost every feature you need. This kind of feedback motivates us to continue innovating and providing a comprehensive solution.

Thank you again for your endorsement!

Best regards,

The DecisionRules Team

Joy S.

Business Development Manager

Small-Business (50 or fewer emp.)

11/6/2025

"AI Assist and Roadmap Make This a Standout Tool"

4/5

What do you like best about DecisionRules?

What I appreciate most is the AI assist feature, along with the roadmap they offer. Review collected by and hosted on G2.com.

What do you dislike about DecisionRules?

At this time, I don't have anything that I dislike. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

12/16/2025

"Empowering No-Code Platform, But Pricing Needs Flexibility"

3/5

What do you like best about DecisionRules?

No-code or low-code. For those not skilled with developing, it makes it possible to create and manage without writing code. Review collected by and hosted on G2.com.

What do you dislike about DecisionRules?

Unclear and high pricing. Sometimes the costs aren't flexible enough for small teams. Review collected by and hosted on G2.com.

Aditya S.

Management Team Member

Small-Business (50 or fewer emp.)

7/20/2024

"A Great Tool, But Takes Some Getting Used To"

3.5/5

What do you like best about DecisionRules?

I really like how DecisionRules lets us make complicated decision trees and rules without needing to code. It's made our business processes a lot easier. The visual rule builder is pretty easy to use, and I love that we can test and fix rules right away. The API works smoothly, so it's been easy to add decision logic to our current systems. Review collected by and hosted on G2.com.

What do you dislike about DecisionRules?

Even though DecisionRules is really powerful, it can be a bit much for beginners. The learning curve is tougher than I thought, and some of my team found it hard to catch on. The documentation is thorough, but it could use more practical examples and real-world cases. Sometimes, I've noticed it slows down when dealing with a lot of rules, which can be annoying when we're on tight schedules. Also, the pricing seems a bit stiff - it would be great if there were more flexible options for smaller teams or projects. Review collected by and hosted on G2.com.

What problems is DecisionRules solving and how is that benefiting you?

DecisionRules helps us solve a few major headaches. For starters, it speeds up our decision-making by automating a lot of the work, so we’re not stuck doing everything manually. This gives us more time to focus on the important stuff. Plus, it helps cut down on mistakes because the rules we set up make sure everything runs smoothly and consistently. It also plays nice with our existing systems, so we didn’t have to overhaul everything to make it work. In the end, it’s saving us time, reducing errors, and making our team a lot more productive. Review collected by and hosted on G2.com.

Response from Andrej Poleščuk of DecisionRules

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Dear Aditya,

Thank you for your review and for providing such detailed feedback. We are glad to hear that the visual rule builder and API integration have made your business processes easier and that you are finding value in our testing capabilities.

We understand that the learning curve can be steep initially. We recommend visiting our DecisionRules Academy (https://academy.decisionrules.io), which provides information to help new team members get up to speed faster. Additionally, we have introduced a library of practical templates (https://www.decisionrules.io/en/templates/) that can serve as excellent real-world examples to help you get started. We also take your note on the documentation seriously and will work on adding more practical examples there as well.

Regarding the performance slowdown you mentioned when dealing with a large number of rules, we would like to investigate this specific case to ensure the tool runs smoothly for you. Please send us an email describing the problem in detail so our technical team can analyze the issue.

Finally, regarding pricing, we have recently updated our pricing structure to offer more flexibility. You can view our latest public cloud pricing here: https://www.decisionrules.io/en/pricing/public-cloud/?currency=EUR. For smaller teams or specific project requirements, our Premium plan often allows for a more tailored approach. Please contact us at sales@decisionrules.io, and we would be happy to discuss a quote that fits your specific needs.

Best regards,

The DecisionRules Team

Amit kumar B.

Product Data Manager

Small-Business (50 or fewer emp.)

4/28/2024

"It is very helpfull tools in my organization."

4.5/5

What do you like best about DecisionRules?

I like the ability to change rules and integration within very little time. also, the user interface and all the various flows that we can create using DR. It has all the necessary functions, so we can easily write rules and ratings in the DR and within minutes we have the API of those rules, It helps a lot to any organization and its very effective in terms changing any rules in the future. Review collected by and hosted on G2.com.

What do you dislike about DecisionRules?

Although there are lots of positive things regarding DecisionRule there are some areas I think DR may become better.

1. when we are making rules of many lines it becomes a tedious job to bulk copy and make duplicate rules so that we can write the rule very quickly within the interface, although if we export the rule file as an Excel file and then we can make the changes much faster but importing the rules again create a new rule with a new rule id that requires changes in our integration in backend if we are consuming this API from backend.

2. Although there is a feature to call external calls from rules the limitations are too small in terms of input and output size making the feature useless sometimes.

I've been using DR for more than 2 years and believe me I don't have any other dislikes than these two, although they provide customized plans in that plan probably they will allow large-size input/output from external classes. Review collected by and hosted on G2.com.

Anurag R.

senior chat process executive

Mid-Market (51-1000 emp.)

4/29/2024

"Simply superb"

5/5

What do you like best about DecisionRules?

This is best when we comes to the decision process, I always used that for the company decision making. We have that history to make a better and better and better to our work. I found it very useful Saas solution till date. Using till date and simply perfect till nowww. Very easy to use, and implementation is good as always. Customer support as it best. Using it daily and integration is superb. Review collected by and hosted on G2.com.

What do you dislike about DecisionRules?

For now, I did not find anything wrong/disliked in it. How come someone dislikes it that is why question? Review collected by and hosted on G2.com.

What problems is DecisionRules solving and how is that benefiting you?

I am using this while decision-making about my company and while using to make some perfect decision that makes my company best. Honestly, sometimes I am very dependable on it. While using this I found it very useful in order to maintain decision making As we all know a decision making is very hard when we find to solution almost equal then we need something which will compare in small points and give us the right one so here you can find it. I have multiple things to share here but anyone who find my review will understand the importance of this. Review collected by and hosted on G2.com.