Best CRM Software - Page 27
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The best CRM software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
Featured CRM Software At A Glance
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- Overview
- User Satisfaction
- Seller Details
The system provides Customer Relations Management (CRM), Process Control, Scheduling, Cost Item Tracking (Inventory & Time), Account Financial, and more.
- 50% Mid-Market
- 50% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
CreamSoda is the perfect sales and marketing tool for your repeat sales business. Your team can generate leads, nurture them on auto-pilot, and stay on top of your sales game. CreamSoda provides whi
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
CRM Runner provides a customized dashboard that offers a complete overview and analytics of a day-to-day operations.
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Crump Tech’s CRM platform has all the tools and integrations you need for marketing, sales, content management, and customer service. Each module in the platform is powerful alone, but the real magic
- 50% Mid-Market
- 50% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
CS CRM is a powerful and intuitive tool that helps businesses streamline and optimize their customer relationship management processes. With features such as lead and opportunity tracking, automated w
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
CxCRM is targeted for the Small and Medium business segment with specific emphasis on the customer sales lifecycle.
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Daffodil CRM is a software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise. Live Demo Av
- 100% Small-Business
1,133 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Devinstock is an all-in-one business management platform that streamline your processes with crm funnels, sales, products inventory, payments, team collaboration and more.
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Alepo Digital Business Support System has a built-in CRM to digitize CX and improve customer acquisition and retention. It automates workflows, streamlining sales and support.
- 50% Mid-Market
- 50% Small-Business
- Overview
- User Satisfaction
- Seller Details
DOCUframe is the all-round information and communications platform to fulfil all document management- and CRM-needs of your enterprise.
- 50% Enterprise
- 50% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
EC SCRM is a customer relationship management software that streamlines sales processes using AI and social technologies. It centralizes customer messaging channels, aggregates customer data into deta
- 50% Enterprise
- 50% Small-Business
- Overview
- User Satisfaction
- Seller Details
EmailGreen is the perfect simple and easy-to-use solution to help you organize your contacts, keep in touch, and drive bigger results, faster. We provide our users with an all-in-one solution, at an a
- 100% Mid-Market
- 67% Small-Business
5,226 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Epesi is a reliable groupware, a reflection of company's processes. It allows calendars, tasks, telephones, meetings, contacts and companies database sharing, as well as e-mail clients (additionally d
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
EQUP is an all-in-one software that helps business owners in streamlining their businesses process like marketing, sales, billing, communication, etc. With EQUP, business owners do not have to settle
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Etiya's CRM is a next-gen product that enables businesses to build and maintain strong customer relationships, fostering loyalty and improving retention, ultimately driving revenue growth. It provides
- 50% Mid-Market
- 50% Small-Business
1,224 Twitter followers
