# DOCUframe Reviews
**Vendor:** Gsd Software  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 2
## About DOCUframe
DOCUframe is the all-round information and communications platform to fulfil all document management- and CRM-needs of your enterprise.




## DOCUframe Reviews
  ### 1. My Experience with suing DOCUframe

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alan B. | Sales assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about DOCUframe?**

The DOCUframe CRM was easy to use, and at the time I was using it was really easy to set up and help existing and new staff members learn the platform. Being able to upload documents easily and fast was the most important thing as our old CRM was slow and clunky.

**What do you dislike about DOCUframe?**

With this CRM there was too much to dislike it does what it says on the tin. It had plenty of features like, Archiving & Retention , Document Capture, Document Storage ,Full Text Search & Version Control so i had no compliants.

**What problems is DOCUframe solving and how is that benefiting you?**

We were trying to solve issues around arching documents online rather than paper versions and the same issues with document storage as some of our work was still old-school paper, and we wanted to move this to online. This has gave us back more space in the office, less clutter on desks and made lives for our staff so much easier.

  ### 2. customer relationship management

**Rating:** 3.0/5.0 stars

**Reviewed by:** Sohila M. | Business Intelligence Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2022

**What do you like best about DOCUframe?**

customer relationship management tools .

**What do you dislike about DOCUframe?**

Unclear of some features and still needs a lot of work to gain your info

**What problems is DOCUframe solving and how is that benefiting you?**

Archive all my customers' data and use it to build relationships with my customers


## DOCUframe Discussions
  - [What is DOCUframe used for?](https://www.g2.com/discussions/what-is-docuframe-used-for)

- [View DOCUframe pricing details and edition comparison](https://www.g2.com/products/docuframe/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+04%3A53%3A23+-0500&secure%5Bsession_id%5D=14d52265-9491-4781-89bc-e7234f4cd0a6&secure%5Btoken%5D=32f7274ae158aa7c0d21e2121b8364c8948f5b6533b1095b1d8b71423a054821&format=llm_user)

## DOCUframe Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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