---
title: CRM Runner Reviews
meta_title: 'CRM Runner Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CRM Runner works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 2
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# CRM Runner Reviews
**Vendor:** CRM RUNNER  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 2
## About CRM Runner
CRM Runner provides a customized dashboard that offers a complete overview and analytics of a day-to-day operations.



## CRM Runner Pros & Cons
**What users dislike:**

- Users report **setup difficulties** with CRM Runner, as configuring the system requires considerable time and effort. (1 reviews)

## CRM Runner Reviews
  ### 1. CRM Runner Changed How We Work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2025

**What do you like best about CRM Runner?**

What stood out first was how everything is in one place:

**What do you dislike about CRM Runner?**

Setup took a little time—there’s a lot to configure—but once we got past that, it was smooth sailing.

**What problems is CRM Runner solving and how is that benefiting you?**

We used to juggle 3–4 different platforms (and pay for all of them), but CRM Runner replaced almost all of them with one clean interface.

  ### 2. Great CRM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marie Guerline S. | Managing Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about CRM Runner?**

The online booking feature helps users generate more leads

**What do you dislike about CRM Runner?**

Thé online booking feature helps greatly with lead generation

**What problems is CRM Runner solving and how is that benefiting you?**

Lead generation, great customer care and very cool streamline tools



- [View CRM Runner pricing details and edition comparison](https://www.g2.com/products/crm-runner/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-04+03%3A57%3A38+-0500&secure%5Bsession_id%5D=454ca63f-e064-4d39-9070-67eb6fd425fe&secure%5Btoken%5D=dcb323b07519ee7bb8a2b4e3b7c0bb27b26b4f8dfb645d5737ebde9d04b91c79&format=llm_user)

## CRM Runner Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top CRM Runner Alternatives
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,692 reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,651 reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,830 reviews)