Top Free Conversational Marketing Software - Page 5

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 676

Category Stats (Nov 2026)

  • Average Rating: 4.58/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Knock Knock App (+13.25%) - Among all products in this category, Knock Knock App recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 85,600+ Authentic Reviews
  • 676+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Tidio, and knock-ai.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=tidio&focus%5B%5D=knock-ai-knock-ai)

Hippo

Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.

Average Rating: 3.8/5.0

Total Reviews: 20

How Do G2 Users Rate Hippo?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 7.3/10 (Category avg: 8.7/10)
  • Analytics: 8.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Hippo?

Who Uses This Product?

  • Company Size: 60% Medium, 30% Small

What Do G2 Reviewers Say About Hippo?

AI-generated summary from verified user reviews

Pros
  • Users value the helpful customer support of Hippo, enhancing their overall experience and satisfaction.
  • Users value the ease of use in Hippo, highlighting its intuitive interface and helpful customer support.
  • Users value the ease of use and excellent UI/UX, along with supportive customer success services.
  • Users value the extensive feature variety of Hippo, enhancing their overall experience and satisfaction.
  • Users value the helpful customer success team and praise Hippo for its user-friendly design and features.
Cons
  • Users often face stability issues with Hippo, as frequent breakdowns hinder their overall experience.
  • Users report stability issues with Hippo, noting that the focus on features can lead to frequent breakdowns.
  • Users report frequent functionality issues with Hippo, as instability hampers their experience despite feature emphasis.
  • Users report missing features due to instability, as the product often breaks down during use.
  • Users report significant quality issues with Hippo, citing instability and frequent breakdowns despite feature abundance.

What Are Recent G2 Reviews of Hippo?

Zowie

Zowie is an AI agent platform for enterprise customer service, built for companies where getting customer-facing AI wrong is not an option. The platform handles more than 100 million customer conversations a year for companies in logistics, banking, fintech, healthcare, e-commerce, insurance and debt collection, among others, including InPost, Decathlon, MediaMarkt, Allianz, Payoneer, AirHelp, Booksy and Avon. Its AI agents hold conversations with customers over chat, email, phone and social media using large language models, and carry out the business operation behind each request, from opening a parcel locker through issuing a refund to logging a ticket on a helpline. They follow the business rules each company sets, so the outcome of every operation is predictable. What makes Zowie different - Accuracy where a mistake costs money. Refunds, claims, payments and identity checks end the way the company's policy says, every time, so customers get consistent decisions and the company keeps full control over every outcome. The reason: Zowie's Decision Engine runs these operations separately from the language model. The model understands the customer and writes the reply; the company's rules decide the outcome, and the same case always gets the same result. - Resolution on the phone, not just in chat. Calls are resolved end to end, from identity check to completed operation, without a human, which takes load off the most expensive channel. Zowie's voice agent already answers InPost's customer hotline in Poland, the United Kingdom and France, one of the largest voice AI deployments in Europe. - Value in weeks, not quarters. A regulated insurer went from kickoff to a live agent in front of customers in six weeks. Customer service teams build and change agents themselves in Agent Studio, and Zowie connects to the systems the company already runs, so no replatforming has to come first. - AI that risk and quality teams can sign off. Every decision can be explained after the fact: Traces records the reasoning and data behind it, Supervisor scores every conversation against the company's standards, and Tester checks each change before it reaches customers. Any conversation can be handed to a person with its full context. - An investment that outlasts today's models. Companies can switch language models or voice providers without rebuilding their agents, and run agents built in-house or by other vendors on the same platform, with the same monitoring and audit trail. What the platform includes - Agent Studio: Flows for processes that must run exactly as designed, Playbooks for conversations that need judgment, and Knowledge for answers grounded in the company's own documentation. Customer service teams work visually; developers connect APIs. - Orchestrator: routes every conversation to the right agent and delivers the answer on phone, web and in-app chat, email, WhatsApp, Messenger, Instagram, or Hello, a conversational interface for websites and apps. - Inbox: the helpdesk where human agents pick up the conversations the AI agent hands over. Works with your stack Zowie connects to CRM, order management and payment systems, contact center platforms such as Genesys, Talkdesk and Amazon Connect, and helpdesks such as Zendesk and Salesforce. It runs as cloud SaaS, in a private cloud or on-premise.

Average Rating: 4.7/5.0

Total Reviews: 70

How Do G2 Users Rate Zowie?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.2/10 (Category avg: 8.7/10)
  • Analytics: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind Zowie?

Who Uses This Product?

  • Top Industries: Retail, Consumer Services
  • Company Size: 48% Small, 40% Medium

What Do G2 Reviewers Say About Zowie?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the fully automatic FAQ system, enhancing customer satisfaction and reducing support workload effectively.
  • Users love the intuitive interface of Zowie, enabling effortless editing and real-time updates for optimal control.
  • Users appreciate Zowie's efficiency in handling inquiries, significantly reducing workload and speeding up response times.
  • Users appreciate Zowie's efficient automatic handling of FAQs, enhancing customer satisfaction and reducing support workload.
  • Users value the fully automatic FAQ system of Zowie, enhancing customer satisfaction and reducing support workload.
Cons
  • Users note the limited features in Zowie's reporting module, hindering effective data use and multi-brand management.
  • Users find missing features like limited reporting and integration options frustrating for managing Zowie effectively.
  • Users feel the limited customization in Zowie hinders flexibility for small startups seeking tailored solutions.
  • Users find the complexity of the UI can become messy, suggesting a need for a cleaner design.
  • Users often face frustrating bugs with Zowie, leading to delays in issue resolution and impacting user experience.

What Are Recent G2 Reviews of Zowie?

What Are G2 Users Discussing About Zowie?

GetThru

Revolutionize outreach with GetThru, your P2P texting and calling powerhouse. Tailored for politics, education, or non-profits, it connects you seamlessly with members and supporters. Key Features: > ThruText & ThruTalk Products: The dynamic duo streamlines communication, ensuring efficient goal-reaching. > Unparalleled Speed and Reliability: ThruText sends 200+ messages/minute; ThruTalk reaches 250 dials/hour, with unbeatable uptime. > Customizable and Flexible: Tailor campaigns with precision, using customizable data, advanced targeting, and quality control. > Security Prioritized: Our commitment to secure communication aligns with the highest standards. Why GetThru? > Proven Track Record: Assisting 2,000+ organizations since 2016. > Mission Aligned: Choose a mission-driven partner. GetThru deeply cares about clients. > Compliance Assurance: Stay on the right side of 10DLC, FCC, and TCPA regulations. Elevate your outreach, join top organizations—schedule a demo today.

Average Rating: 4.8/5.0

Total Reviews: 27

How Do G2 Users Rate GetThru?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Lead Gathering: 5.8/10 (Category avg: 8.5/10)
  • Audience Targeting: 9.3/10 (Category avg: 8.7/10)
  • Analytics: 6.7/10 (Category avg: 8.5/10)

Who Is the Company Behind GetThru?

  • Seller: GetThru
  • Year Founded: 2016
  • HQ Location: Beaverton, OR
  • LinkedIn® Page: www.linkedin.com
    33 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management, Civic & Social Organization
  • Company Size: 63% Small, 30% Medium

What Do G2 Reviewers Say About GetThru?

AI-generated summary from verified user reviews

Pros
  • Users commend GetThru for its incredibly user-friendly interface, facilitating smooth and effective campaign management.
  • Users appreciate GetThru's outstanding customer support, praising its responsive team and thorough help resources for effective campaigns.
  • Users value the outstanding support from GetThru, enhancing their campaigning abilities with responsive assistance and helpful resources.
  • Users appreciate the easy setup of GetThru, enabling efficient campaign management and seamless integration with tools.
  • Users appreciate the incredibly user-friendly interface of GetThru, enabling seamless campaign execution and efficient communication management.
Cons
  • Users face call issues with GetThru, including hurdles in setup and lack of real-time analytics and monitoring.
  • Users find the difficult navigation of GetThru frustrating, especially for less tech-savvy individuals like seniors and volunteers.
  • Users find the learning curve challenging, especially in account setup and navigating call centers compared to texting.
  • Users experience confusing terminology and frequent tech glitches, complicating the setup of text campaigns initially.
  • Users report frequent functionality issues with error messages and inadequate exports, complicating their workflow.

What Are Recent G2 Reviews of GetThru?

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Plivo

Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels. The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (<500ms) voice AI agents at scale, with minimal operational overhead. The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively. Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises real-time responsiveness, carrier-grade reliability, and full control over voice quality. Combined with Plivo’s no-code Vibe builder and proven CPaaS infrastructure, businesses can move from prototype to production voice agent in minutes, not months. In addition to its AI agent capabilities, Plivo offers an enterprise-grade Communications Platform as a Service (CPaaS) suite. This suite includes essential tools such as SMS API, Voice API, WhatsApp API, Verify API, Number Masking, and SIP Trunking. These features provide enterprises with programmatic control over their voice and messaging infrastructure, enabling them to tailor communication strategies to their specific needs. By combining advanced AI technology with robust communication tools, Plivo equips businesses with the resources necessary to enhance customer engagement and drive operational efficiency.

Average Rating: 4.5/5.0

Total Reviews: 742

How Do G2 Users Rate Plivo?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Lead Gathering: 5.8/10 (Category avg: 8.5/10)
  • Audience Targeting: 6.7/10 (Category avg: 8.7/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Plivo?

  • Seller: Plivo
  • Year Founded: 2011
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    196 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 78% Small, 17% Medium

What Do G2 Reviewers Say About Plivo?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Plivo, which simplifies building powerful communication solutions effectively.
  • Users value Plivo's amazing customer support, noting their courteous follow-up and effective assistance when debugging issues.
  • Users appreciate the easy integration and robust features of Plivo, enhancing communication and campaign management.
  • Users commend Plivo for its competitive pricing, offering exceptional value for comprehensive communication solutions.
  • Users value the API quality of Plivo, appreciating its seamless integration for diverse communication solutions.
Cons
  • Users express concerns over poor customer support, highlighting slow response times and unhelpful ticket-based assistance.
  • Users find Plivo's pricing to be expensive, particularly for Voice APIs and SMS services in some regions.
  • Users find Plivo has limited features and require additional costs for advanced functionalities and better service.
  • Users experience messaging issues due to slow support response times and complications with SMS delivery to clients.
  • Users find the user interface not intuitive, hindering ease of use for those without coding experience.

What Are Recent G2 Reviews of Plivo?

What Are G2 Users Discussing About Plivo?

SalesMonk

SalesMonk is a GTM revenue platform that turns anonymous website traffic into qualified sales meetings by combining visitor de-anonymization, intent tracking, and AI-powered agents. It identifies which companies are on your site in real time, analyzes their behavior and buying intent, and then uses intelligent chat/voice workflows to answer product, pricing, and implementation questions, qualify using BANT/MEDDIC-style logic, and book meetings directly to your reps’ calendars. Designed for B2B SaaS and ABM motions, SalesMonk helps marketing capture the 97% of visitors who never fill forms, gives sales a live feed of high-intent accounts on the site, and creates an always-on, inbound‑led outbound engine that drives more pipeline from existing traffic. See what we offer, visit: SalesMonk.ai

Average Rating: 4.8/5.0

Total Reviews: 15

How Do G2 Users Rate SalesMonk?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)

Who Is the Company Behind SalesMonk?

  • Seller: SalesMonk
  • HQ Location: Delaware, US
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®
  • Ownership: Tanuj Mendiratta
  • Phone: +919096097030

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 44% Small, 31% Medium

What Do G2 Reviewers Say About SalesMonk?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of SalesMonk, enhancing lead engagement and saving valuable time on outreach tasks.
  • Users value the automation of lead engagement in SalesMonk, enhancing response rates and optimizing follow-up efficiency.
  • Users value the automated conversations management in SalesMonk, enhancing engagement and streamlining lead follow-ups effectively.
  • Users find SalesMonk to be extremely helpful for automating lead engagement and improving response rates consistently.
  • Users find SalesMonk's lead generation automation invaluable for saving time and enhancing conversion rates effectively.
Cons
  • Users express concerns about dependency issues with SalesMonk, feeling it reduces direct human interaction over time.
  • Users express concerns about usage limitations in SalesMonk, finding it too automated and costly for low lead volumes.
  • Users find the lack of personalization in SalesMonk's AI responses a drawback for engaging high-value leads.
  • Users find the complex configuration process time-consuming, making it hard to set up for optimal use.
  • Users find the cost high when lead volume is low, impacting overall value and effectiveness.

What Are Recent G2 Reviews of SalesMonk?

SleekFlow

SleekFlow is an AI suite for revenue-driving conversations. Trusted by over 7,000+ businesses across 70+ countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live Chat, Email, Call, and beyond into a complete AI operating system. At the core of SleekFlow is AgentFlow, an AI GTM workforce that learns and improves relentlessly. The platform features a unique self-healing knowledge base that observes conversational patterns and identifies data gaps, surfacing one-click fixes for human approval. Beyond automation, SleekFlow’s AI acts as an unbiased data analyst, revealing deep business insights from your real customers’ conversations. From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, Malaysia, Indonesia, Brazil, the UAE and the US, SleekFlow is backed by $23.5M in funding from tier-one investors including Tiger Global, Atinum Investment, AEF Greater Bay Area Fund (managed by Gobi Partners GBA and Transcend Capital Partners) Moses Tsang (Former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC) and Mars Growth Capital. For more information, visit sleekflow.io.

Average Rating: 4.6/5.0

Total Reviews: 200

How Do G2 Users Rate SleekFlow?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)

Who Is the Company Behind SleekFlow?

  • Seller: SleekFlow
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Singapore, SG
  • LinkedIn® Page: www.linkedin.com
    204 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, Founder
  • Top Industries: Retail, Health, Wellness and Fitness
  • Company Size: 74% Small, 20% Medium

What Do G2 Reviewers Say About SleekFlow?

AI-generated summary from verified user reviews

Pros
  • Users find SleekFlow's interface easy to use, allowing quick onboarding and a seamless multi-channel chat experience.
  • Users value the fast and reliable customer support of SleekFlow, enhancing their overall experience and satisfaction.
  • Users value the automation features of SleekFlow, enhancing efficiency with follow-ups and seamless Shopify integration.
  • Users commend SleekFlow for its effective collaboration tools, enhancing team communication and operational efficiency across multiple channels.
  • Users appreciate the helpful support from SleekFlow's team, ensuring a smooth and efficient experience during onboarding.
Cons
  • Users find the missing features in SleekFlow limit functionality and hinder user experience across the platform.
  • Users find the pricing to be overly high, limiting access to essential features for smaller teams and solopreneurs.
  • Users find the limited features particularly challenging, especially for those needing advanced tools and analytics.
  • Users find messaging issues with SleekFlow, including limitations on WhatsApp automated responses and user interface challenges.
  • Users report a slow loading experience with SleekFlow, causing delays in message access and overall functionality.

What Are Recent G2 Reviews of SleekFlow?

What Are G2 Users Discussing About SleekFlow?

Desku.io

Desku.io is an AI-powered helpdesk and customer service software that helps businesses manage customer conversations, automate repetitive tasks, and resolve support requests more efficiently. It brings ticket management, live chat, shared inboxes, and AI automation into one place, giving support teams the tools to handle customer conversations and tickets without switching between systems. Designed for SMBs, ecommerce businesses, and growing support teams, Desku.io simplifies how support is managed across multiple communication channels. Centralized Helpdesk and Ticket Management Managing customer requests across email, live chat, and social media can make it difficult to track conversations and maintain consistent response times. Desku.io combines these channels into a unified inbox where support agents can view, assign, prioritize, and resolve tickets. Shared conversation histories, internal notes, and ticket assignments help teams collaborate while keeping track of each customer's request. AI-Powered Customer Support Automation Desku.io uses AI to reduce the manual work involved in handling routine customer questions. AI-assisted responses help agents answer questions, while intelligent ticket routing directs incoming requests to the appropriate team members. Businesses can also create automated workflows for ticket assignments, tagging, and other recurring support tasks. This lets agents spend less time on admin and more time resolving customer issues that require personal attention. Live Chat and Customer Self-Service With built-in live chat, businesses can communicate with website visitors and customers in real time. Desku.io also includes a no-code AI chatbot builder for automations and answering common questions, with hand-off to human agents when needed. A knowledge base gives customers access to self-service information, helping them find answers without contacting an agent and freeing up time for teams. Integrations and Support Team Management Desku.io connects with multiple ecommerce and messaging apps, including Shopify, WooCommerce, WhatsApp, Facebook Messenger, and more. These integrations help businesses manage customer interactions in one centralized workspace while providing full context and order actions in conversations. Teams can also monitor performance, ticket activity, response times, and resolution rates through built-in reporting and analytics. Who Is Desku.io For? Desku.io is built for SMBs, SaaS providers, ecommerce stores, and customer service teams that want to make support simpler and more organized. By bringing helpdesk software and AI-assisted support together, Desku.io helps businesses keep customer conversations organized, cut down on repetitive tasks, and provide more consistent service as they grow.

Average Rating: 4.8/5.0

Total Reviews: 31

How Do G2 Users Rate Desku.io?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.2/10)

Who Is the Company Behind Desku.io?

  • Seller: Desku.io
  • Year Founded: 2022
  • HQ Location: Dover, US
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 77% Small, 23% Medium

What Do G2 Reviewers Say About Desku.io?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of Desku, significantly improving efficiency in handling customer support queries.
  • Users rave about the top-notch customer support from Desku, enhancing efficiency and satisfaction in interactions.
  • Users find Desku.io to be incredibly easy to use, enabling fast setup and efficient customer support management.
  • Users love the easy setup of Desku.io, enabling quick account creation and seamless integration with other platforms.
  • Users appreciate the affordable pricing and feature-rich capability of Desku, making customer interaction management efficient and accessible.
Cons
  • Users face issues with chat notifications not alerting properly when the tab is out of focus, impacting experience.
  • Users experience chat functionality issues with delayed notifications and overwhelming alerts when switching tabs, despite ongoing improvements.
  • Users report notification issues with chat management, missing alerts when the tab isn't active, causing frustration.
  • Users find adjustment difficulties with Desku.io due to a lack of detailed FAQs for new users.
  • Users feel the AI features could be enhanced to improve overall functionality and user experience.

What Are Recent G2 Reviews of Desku.io?

What Are G2 Users Discussing About Desku.io?

Massively.ai

Massively is a Toronto-based conversational AI platform founded in 2014. We help businesses, creators, and enterprise brands automate conversations across their website, Instagram DMs, Facebook Messenger, and SMS — turning every interaction into an opportunity to serve, sell, and retain customers. MAT by Massively — No-Code AI Chatbot for Your Website Train an AI chatbot on your website content in minutes by entering your URL. MAT reads up to 50 pages, trains on your existing content, and is ready to answer customer questions in your voice — no developers, no data entry, no lengthy setup. Deploy to your website with one line of code, or connect to Instagram, Facebook Messenger, SMS, and Zendesk. Free plan available. Massively AI — GPT-Powered Smart Answers Massively AI goes beyond scripted responses. Trained on your website content, it synthesises accurate, on-brand answers to free-text questions your customers actually ask. Included in the Business plan at $39/month. Works across website chat, Instagram DMs, and Facebook Messenger from a single platform. DM Canvas — Shoppable Instagram & Messenger Storefront DM Canvas is the only visual, swipeable storefront delivered directly inside an Instagram DM or Facebook Messenger conversation. When a follower comments a keyword or sends a DM, Massively automatically replies with a branded carousel of up to 10 cards — images, headlines, descriptions, and buy buttons — all inside the social app. No redirect, no link-in-bio needed. Auto DM. Comment-to-Unlock Automatically DM anyone who comments a specific keyword on your Instagram post, Reel, Story, or Facebook post — instantly, 24/7, fully compliant with Meta's platform policies. Massively is a Meta Official Partner. Customer Service Automation Automate up to 80% of routine support questions across website, Instagram, Messenger, and SMS. Seamless live chat handoff to human agents when needed. Official Zendesk partner — creates tickets with full conversation context automatically. Entertainment & Engagement Custom conversational campaign builds for film studios, entertainment brands, gaming companies, and media publishers. ARGs, character chat AI personas, lore drops, sorting quizzes, countdown mechanics, and chat-enabled display ads. Clients include Paramount Pictures, Focus Features, CBS, and 20th Century Fox. Key results from our clients: 80% of support tickets automated — CALECIM® Professional Under 5 second response time — CALECIM® Professional 24% better lead-to-booking rate — Hello Sugar 400% more sign-ups vs link-in-bio — CALECIM® Comment-to-Unlock campaign 38 messages per user / 59% completion rate — Mission: Impossible campaign Integrations: Shopify, Webflow, Zendesk, HubSpot, Salesforce, Zapier (7,000+ apps), Google Analytics Pricing: Free plan available (50 chats/month). Paid plans from $15/month. No credit card required. Meta Official Partner · Zendesk Official Partner · Trusted since 2014

Average Rating: 5.0/5.0

Total Reviews: 7

How Do G2 Users Rate Massively.ai?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Massively.ai?

Who Uses This Product?

  • Company Size: 57% Small, 29% Medium

What Do G2 Reviewers Say About Massively.ai?

AI-generated summary from verified user reviews

Pros
  • Users value the effective AI integration of Massively.ai, enhancing engagement and communication for client interactions.
  • Users value the natural and intuitive customer engagement provided by Massively.ai, enhancing communication and branding efforts.
  • Users appreciate the natural and intuitive engagement offered by Massively.ai, enhancing communication with audiences and clients.
  • Users enjoy the highly intuitive and natural communication style of Massively.ai, enhancing client engagement and branding.

What Are Recent G2 Reviews of Massively.ai?

What Are G2 Users Discussing About Massively.ai?

ROUTEE

Routee is a leading cloud communications provider that designs, develops, and distributes advanced Web & API automation solutions. Through its robust platform and scalable API, it helps corporations, retail businesses, and service providers, around the world, to communicate effectively with their target audience. Powered by AMD Telecom’s vigorous infrastructure, Routee brings a powerful engagement toolset to its trusted global partners and some of the most renowned Fortune 500 corporations. What are some of the things you can do with Routee? -SMS Spread your message efficiently all over the globe using the SMS services Routee provides. Marketing SMS, Transactional SMS, Two-Way SMS, SMS Two-Factor Authentication,SMS Survey, Bulk MMS, Verified SMS Sender. -VOICE Let people hear your business’s voice through the numerous VoIP choices. Elevate your brand through Voice Broadcasting, Two Way Voice, Click To Call, Text To Speech, Cloud IVR and Voice Two Factor Authentication. -EMAIL Discover which Email service suits you, customize it and make it happen. Promotional Email, Transactional Email, Email Verifier. Which one do you need? -MESSAGING APPS Reach your clients with more interactive messages and increase your revenues. Engage with them via Viber, RCS, Facebook, Telegram & WhatsApp. -NUMBERS Get your own Premium Rate or Toll-free numbers, validate your contacts list and prevent call-related fraud. This advanced communications platform includes Virtual Numbers, Number Validation, Number Lookup, Missed Call, Call Masking, Toll-free Numbers. -TWO FACTOR AUTHENTICATION Add a second layer of security to your business by utilizing a combination of two different components. Prevent fraudsters from getting access to your sensitive information, application, or software. Use among Two-Factor Authentication with Fallback, SMS, Voice, Viber, or Missed Call.

Average Rating: 3.6/5.0

Total Reviews: 10

How Do G2 Users Rate ROUTEE?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Lead Gathering: 8.3/10 (Category avg: 8.5/10)
  • Audience Targeting: 8.3/10 (Category avg: 8.7/10)
  • Analytics: 7.1/10 (Category avg: 8.5/10)

Who Is the Company Behind ROUTEE?

  • Seller: AMD Telecom
  • Year Founded: 2000
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    156 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 20% Large

What Do G2 Reviewers Say About ROUTEE?

AI-generated summary from verified user reviews

Pros
  • Users love the automation features of ROUTEE, facilitating seamless communication and personalized customer interactions 24/7.
  • Users value the personalized communication options of ROUTEE, enhancing customer interactions and supporting business growth.
  • Users value the personalized customer interaction features of ROUTEE, enhancing support and driving organic business growth.
  • Users value the easy integration and automation features of ROUTEE, enhancing their personalized communication experience.
  • Users value the variety of communication options that support organic business growth and 24/7 customer interaction.
Cons
  • Users find ROUTEE expensive for smaller businesses, citing complex costs and limited integrations as major drawbacks.
  • Users find the complex features of Routee challenging, especially for those less familiar with technology.
  • Users find ROUTEE's pricing and complexity challenging, especially for those with limited technical skills.
  • Users find ROUTEE's navigation difficult to navigate, especially for those who are less tech-savvy.
  • Users find Routee's complexity challenging, particularly for non-technical owners, affecting overall usability.

What Are Recent G2 Reviews of ROUTEE?

Alhena AI

Alhena AI: AI concierge for discovery, shopping & support that helps drive revenue. Alhena AI is a commerce AI software platform that helps ecommerce businesses improve product discovery, personalize shopping experiences, automate customer support, and optimize brand and product visibility across AI search engines. Designed for teams managing customer interactions across the entire buying journey, from discovery to post-purchase support, the platform integrates with business systems to access product catalogs, customer queries, and operational data, enabling context-aware and accurate responses. It supports use cases such as conversational product discovery, answering product and policy related questions, handling order and shipping queries, and assisting support teams with AI generated responses. Alhena also introduces Embeddable Agents, purpose built AI experiences that live directly where shoppers make decisions instead of requiring them to switch to a chatbot. Brands can embed specialized AI agents on product pages and throughout the shopping journey to deliver interactive experiences such as Virtual Try-On, Outfit Builder, Room Designer, Guided Product Discovery, and other contextual buying assistants. By bringing AI directly into key moments of the customer journey, Embeddable Agents create more engaging shopping experiences while helping shoppers discover products with greater confidence. The platform also includes vertical AI agents tailored to specific industries. For beauty brands, this includes capabilities such as skin analysis, shade matching, and routine building. For fashion and apparel, it supports fit analysis, virtual try-on experiences, and outfit builders. For home and living, it enables guided product selection, visual discovery, personalized room styling, and room design experiences. For travel and hospitality, it supports trip planning and personalized recommendations. These agents are designed to align with domain specific customer journeys and decision making processes. Trusted by fast growing brands like Tatcha (Unilever), Victoria Beckham, Huckberry, and Ettitude, Alhena has earned numerous G2 Awards, including High Performer, Best Support, and Easiest to Do Business With, demonstrating its excellence in AI for ecommerce. Alhena includes capabilities to structure and optimize product data and content so brands can appear accurately in AI search results across platforms like ChatGPT, Gemini, and Perplexity. This enables businesses to align their product information with how modern consumers search, compare, and discover products using conversational AI. At its core, Alhena is an all in one platform that delivers accurate, brand aligned responses in over 90 languages, eliminating the risks of unreliable AI. Key features and capabilities include: - Conversational product discovery and guided selling for ecommerce storefronts - Embeddable AI agents that bring interactive shopping experiences directly to product pages and key customer touchpoints - AI powered automation of customer support queries - AI visibility optimization (AEO/GEO) for improved presence in AI search experiences - Native integrations with ecommerce platforms and helpdesks to ensure accurate, real time, grounded responses - Omnichannel deployment across web, messaging platforms, and social channels - Agent assist tools that help support teams deliver faster and more consistent responses - Analytics and reporting to track performance, customer interactions, and operational efficiency Alhena's intelligent filtering, contextual recommendations, and interactive AI experiences help brands handle complex customer queries with empathy while driving over 300% conversion lifts and up to 30% increases in average order value (AOV). It seamlessly integrates with platforms like Shopify and WooCommerce, along with helpdesks such as Gorgias, Zoho Desk, and Zendesk, escalating complex issues to human agents with full conversation context. Alhena AI is used by ecommerce brands across industries including fashion, beauty, jewelry, travel, and home goods to streamline customer interactions, improve operational efficiency, increase conversions, and deliver exceptional AI powered commerce experiences. Elevate your store today by scheduling a demo and discover why Alhena is trusted as the all in one AI concierge platform for modern ecommerce brands.

Average Rating: 4.9/5.0

Total Reviews: 35

How Do G2 Users Rate Alhena AI?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Alhena AI?

  • Seller: Alhena AI
  • Year Founded: 2022
  • HQ Location: Pleasanton, US
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 66% Small, 37% Medium

What Do G2 Reviewers Say About Alhena AI?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of Alhena AI, enhancing their overall experience and satisfaction.
  • Users love the simplicity of UX in Alhena AI, appreciating easy implementation and effective support for optimal use.
  • Users find the easy setup of Alhena AI simplifies integration and enhances their experience from the start.
  • Users appreciate the helpful support and simplicity of Alhena AI, enhancing their overall experience effectively.
  • Users love the intuitive user experience of Alhena AI, making setup and training seamless and effective.
Cons
  • Users wish for a deeper level of analysis in Alhena AI, particularly regarding connections between conversations.

What Are Recent G2 Reviews of Alhena AI?

AllWeTrade

AllWeTrade is the AI platform that scales everything a local business runs on, from one dashboard. All your systems. One hub. Three AI departments run on 231 AI agents, beside 47 applications; the equivalent of 5,750+ hours of daily effort. WEB (SEO) - PageSpeed, schema, broken links and crawl errors watched. - Posts generated monthly, brand-matched. - Rankings and AI-assistant visibility read weekly. - Every change to your site is snapshotted first and health-checked after; a broken page is caught and put back. ADS - Daily AI decisions on your Google, Microsoft and Meta campaigns. - Every dollar mapped to the campaign that sourced it. - Junk leads and bot clicks flagged, evidenced and filed for credit on Google, Microsoft and Facebook. - Sales go back to Google, Meta and Bing, so bidding chases revenue, not form fills. SOCIAL - Posts, reviews, Q&A and Maps rankings handled. - A monthly content calendar in your own brand look, with an approval page for every post. - Bad reviews caught, with draft replies sent for your approval. - What each post got is read back from the platforms, never estimated. THE HUB AND ITS 231 AI AGENTS - One human approval layer between the AI and anything definitive: you decide with one Yes. - The system finds what broke, fixes it, learns and keeps taking ground; only real decisions reach you. - Your domain, email, hosting, phone, CRM and ads move onto one dashboard at the source rate. - Every lead lands in your AWT CRM; nobody else sees it. - Claude, ChatGPT and Gemini connect to your accounts, and any MCP client connects through the AWT Connector (MCP). AWT TOOLKIT: MODULES YOU CAN SWITCH ON (21) - AI Chat, Claude (your AI teammate inside the CRM), CRM, Phone, AutoDial, Contractor, Convo (your company's own encrypted chat), Chimp (bulk e-mail and SMS), Drop (storage), Engage, Staff, Performance, Ripple, Flow, Vendor, EllaVendor, Control, TicketHub, SupportHub, BrainCenter, Training. APPS THAT RUN YOUR WORDPRESS (26) - Forms, Reviews, Search, Filter, Feed, Slide, Share, Banner, Configurator, Dealer, FBT, Abandon, Multilingual, Redis, SMTP, Offload, Script, Role, Activity, Deactivate, ACF, Support, StaticContent, StructuredData, Sync & Sync Pro, Connector. SYSTEMS THAT RUN YOUR BUSINESS (6) - Hosting, domain and registrar; e-mail at your own domain (Microsoft 365 or Google Workspace); the cross-network data head start; anti-malware security; the platform migrator; your business listings. AllWeTrade is All We Trade, LLC, 2101 S. Carpenter St, Chicago, IL 60608, the marketing company born inside Ella's Bubbles. Built on twenty years of walk-in-tub buyer data. Admission is by application, in rounds, reviewed territory by territory.

Average Rating: 4.8/5.0

Total Reviews: 5

How Do G2 Users Rate AllWeTrade?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind AllWeTrade?

Who Uses This Product?

  • Company Size: 80% Small, 20% Medium

What Are Recent G2 Reviews of AllWeTrade?

brandy.im

Meet Brandy - The Brand Interactions Platform Brandy combines AI assistants, chat-apps and live agents into a holistic workflow, where great customer experience goes along with up to 70% automation rate. Talk to your customers on your website and build relationship in messaging apps like Whatsapp, Instagram direct, Apple Messages for business and others.

Average Rating: 4.8/5.0

Total Reviews: 12

How Do G2 Users Rate brandy.im?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind brandy.im?

Who Uses This Product?

  • Company Size: 54% Small, 23% Large

What Are Recent G2 Reviews of brandy.im?

Chatsi

Chatsi is an AI sales concierge that brings the guidance of a knowledgeable sales associate to your online store, helping shoppers move from discovery to decision. Turn questions into confident purchases by delivering personalized product recommendations and expert buying guidance grounded in your catalog data, product specs, videos and approved content. This is especially effective for merchants selling complex or high-consideration products where shoppers need to understand compatibility, compare options, and decide what’s right for their needs. Built for automotive aftermarket, electronics, safety, luxury, industrial, powersports, and other categories where knowledgeable sales associates are needed to help drive the purchase. HELP SHOPPERS FIND, UNDERSTAND, AND CHOOSE • Natural-language discovery: Shoppers describe what they need in their own words, without knowing the right SKU or search term. • Compatibility and fitment guidance: Answer “Will it fit?” and “Will it work with what I have?” using your catalog and technical content. • Guided comparisons: Explain meaningful differences, address concerns, and help shoppers choose with confidence. • Assistance throughout the shopping journey: Reach shoppers through concierge chat, homepage Ask AI, AI search overviews, and in-page product prompts. • Measurable purchase outcomes: Connect conversations and product recommendations to subsequent orders with built-in attribution. WORKS WITH YOUR EXISTING STOREFRONT Chatsi complements your site search, filters, and product pages. It runs on Shopify, Salesforce Commerce Cloud, Adobe Commerce (Magento), BigCommerce, and WooCommerce without any significant changes to your ecommerce platform or workflows. YOUR BRAND. YOUR KNOWLEDGE. YOUR CONTROL. Recommendations and answers are grounded in merchant-approved sources, with control over brand voice and sales guidance. Chatsi runs in a fire-walled environment; merchant data is not shared with foundation model providers. EARLY RESULTS FROM LIVE DEPLOYMENTS Shopify Merchant | Automotive aftermarket Shoppers who engaged with Chatsi converted at 2.35%, compared with 0.81% for non-engaged sessions. In the first month, $111,381 in orders were attributed to Chatsi conversations. 50/50 A/B tests confirm the results - ask us how. SFCC Merchant | Luxury goods Shoppers exposed to Chatsi converted at 2.39%, compared with 0.31% for non-exposed sessions. In the first two months, 74 orders totaling $83,890 followed Chatsi conversations. Average order size also grew. These are observed results and A/B tests from live deployments and real data. We are happy to review your traffic and see if Chatsi would help your site with verified incremental lift.

Average Rating: 5.0/5.0

Total Reviews: 6

How Do G2 Users Rate Chatsi?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Chatsi?

  • Seller: Chatsi AI
  • Company Website:
  • Year Founded: 2024
  • HQ Location: Salt Lake City, US
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®
  • Ownership: Private

Who Uses This Product?

  • Company Size: 80% Small, 20% Medium

What Do G2 Reviewers Say About Chatsi?

AI-generated summary from verified user reviews

Pros
  • Users praise Chatsi for its high accuracy, consistently delivering helpful and precise responses with a vibrant personality.
  • Users find Chatsi to be exceptionally helpful, offering accurate and engaging responses that stand out from competitors.
  • Users love Chatsi for its personalized responses, finding it far more engaging and accurate than other options.
  • Users value Chatsi's effective problem-solving capabilities, finding it consistently helpful and responsive compared to other options.

What Are Recent G2 Reviews of Chatsi?

Botgate AI

Botgate AI is an AI-powered Conversational Marketing, Sales & Messaging Platform that helps businesses to interact more with their potential clients. Our secure cloud-based platform leverages best-in-class AI and machine learning tools to generate the most efficient conversations. We assist businesses to grow faster with Lead Capturing & Qualifying conversation flows. Botgate AI provides continuous interaction with your potential clients by enhancing the Lead Generation process and speeding up the sales cycle.

Average Rating: 3.8/5.0

Total Reviews: 4

How Do G2 Users Rate Botgate AI?

  • Has the product been a good partner in doing business?: 5.0/10 (Category avg: 9.2/10)
  • Lead Gathering: 7.8/10 (Category avg: 8.5/10)
  • Audience Targeting: 7.8/10 (Category avg: 8.7/10)
  • Analytics: 7.2/10 (Category avg: 8.5/10)

Who Is the Company Behind Botgate AI?

Who Uses This Product?

  • Company Size: 75% Small, 25% Large

What Are Recent G2 Reviews of Botgate AI?

What Are G2 Users Discussing About Botgate AI?

CallPage

AI-powered tool that helps businesses turn website visitors and inbound callers into revenue. CallPage includes: - Website pop-up that helps turn visitors into sales calls - Callback automation that connects your team with potential leads within seconds (from the pop-up or connected forms) - 24/7 AI Voice Agent that talks to visitors, answers questions, captures leads, and connects them to your team when needed - Virtual phone number to track and record incoming sales calls - Call Management Dashboard to monitor incoming calls and team performance - Meeting scheduling tool that lets visitors book meetings directly from your website The CallPage widget lets you instantly call website visitors and manage incoming calls more effectively with built-in tracking and an AI Voice Agent. Companies using CallPage report a 25–125% increase in leads while keeping their sales process organized.

Average Rating: 4.7/5.0

Total Reviews: 31

How Do G2 Users Rate CallPage?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Lead Gathering: 10.0/10 (Category avg: 8.5/10)
  • Audience Targeting: 10.0/10 (Category avg: 8.7/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind CallPage?

  • Seller: CallPage
  • Year Founded: 2015
  • HQ Location: Cracow, Małopolskie
  • LinkedIn® Page: www.linkedin.com
    23 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 77% Small, 16% Medium

What Are Recent G2 Reviews of CallPage?

What Are G2 Users Discussing About CallPage?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 21, 2026