![Steven G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven G.")
SG

Steven G.

Network and Security Engineer

Small-Business (50 or fewer emp.)

4/25/2022

"Finally a Support System that just makes sense"

5/5

What do you like best about Desku.io?

The design is so super clean and sleek. I LOVE the design of the mobile app. Setting up the entire account is easy. Integrations with Woocommerce and Shopify are super easy. Live chat is an integration to install for embedding into your website. Customer support is top notch. We use this every day and are SO glad we made the change. Review collected by and hosted on G2.com.

What do you dislike about Desku.io?

The web interface doesn't always chime when a chat comes in if the tab is not in focus and when you finally do switch to that tab, you get blown up with all the chimes from the chats. I recommended a solution for them to fix. Review collected by and hosted on G2.com.

What problems is Desku.io solving and how is that benefiting you?

I really support my customers and am always there for them. This support system makes it super easy. Notifications are instant so I can get in touch with my customer within seconds. Review collected by and hosted on G2.com.

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Rating Updated (3/31/2025)
Current UserValidated ReviewerSource: Organic

See what 31 reviewers think of Desku.io

4.8 out of 5 · Verified reviews from real users

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