# What is Desku.io used for?

What is Desku.io used for?

##### Post Metadata
- Posted at: almost 3 years ago
- Author title: Pinned by G2 as a common question



## Comments
### Comment 1

Desku.io is an AI-driven customer support software designed for e-commerce and SaaS businesses. 

It offers features such as AI-powered chatbots, automation utilities, a shared inbox, ticketing system, live chat, and a knowledge base creation tool.

The platform aims to streamline support processes, reduce support queries, and enhance customer satisfaction.

Additionally, Desku provides integrations with various platforms and tools, allowing businesses to centralize their customer support interactions.

##### Comment Metadata
- Posted at: almost 3 years ago




## Related Product
[Desku.io](https://www.g2.com/products/desku-io/reviews)

## Related Category
[Help Desk](https://www.g2.com/categories/help-desk)

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