ROUTEE Reviews & Product Details

It does not provide value for the money. The support they provide is cumbersome needs to be with a team to help resolve any issues that come up. The user interface needs to cleaned it negatively impact the user experience because this platform is not user friendly. Review collected by and hosted on G2.com.

There is not anything that I find favorable about ROUTEE. It would be helpful to have an API that allows checking which network a phone number belongs to in order to determine SMS rates in advance. The customer service is frustrating. Does not ensure that all concerns are promptly solved. Review collected by and hosted on G2.com.

It provides variety of communication options to interact with the users such as sms, email, voice channels helping my business to grow organically. It's personalized customer interaction facilities, scheduling of messages makes my business a 24x7 customer supported as well. Review collected by and hosted on G2.com.

Routee pricing is little on the upper side for business of my level, and somewhat a little complex for the less techy owners like me. I have noticed rare reliablity issue which is ok, but can be reduced. Review collected by and hosted on G2.com.

Easy Integration, Automation and Personalisation Review collected by and hosted on G2.com.

Cost, Support & limited integrations I dislike most Review collected by and hosted on G2.com.

It provides various forms of communication for professionals. Review collected by and hosted on G2.com.

Trying to communicate with anyone when troubleshooting. Review collected by and hosted on G2.com.

Routee's SMS capabilities have added an easy to use channel to increase our marketing reach. Review collected by and hosted on G2.com.

I wish the UI was a little bit cleaner but it doesn't effect how easy it is to use. Review collected by and hosted on G2.com.

When it gives you good information on what you are doing throughout the weeks. Sometimes there is really interesting stuff. I just haven't looked before this unfortunately. Review collected by and hosted on G2.com.

There is nothing that I dislike about it. Review collected by and hosted on G2.com.

Good Detailed Documentation and Examples. Routee is integrated in our system and sms are sent automatically. Review collected by and hosted on G2.com.

There's no API to check to what network a number belongs for us to determine our SMS rates in advance before sending an SMS. Review collected by and hosted on G2.com.

the demographical design of the characters Review collected by and hosted on G2.com.

The customer service if something goes wrong. Review collected by and hosted on G2.com.

It is easy to use and works fast and smoothly. The platform is very reliable and competitively priced. Review collected by and hosted on G2.com.

UI needs improvement as the menu seems quite complex and text-heavy. Review collected by and hosted on G2.com.

Service quality is decent. Customer support is responsive and the services are reasonably priced. Variety of features. Review collected by and hosted on G2.com.

UI needs some tweaks as it is not very intuitive at some places. Review collected by and hosted on G2.com.