--- title: ROUTEE Reviews meta\_title: 'ROUTEE Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 10 reviews by the users' company size, role or industry to find out how ROUTEE works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 10 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # ROUTEE Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ROUTEE but has limited features. Are you part of the ROUTEE team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Routee is a leading cloud communications provider that designs, develops, and distributes advanced Web & API automation solutions. Through its robust platform and scalable API, it helps corporations, retail businesses, and service providers, around the world, to communicate effectively with their target audience. Powered by AMD Telecom’s vigorous infrastructure, Routee brings a powerful engagement toolset to its trusted global partners and some of the most renowned Fortune 500 corporations. What are some of the things you can do with Routee? -SMS Spread your message efficiently all over the globe using the SMS services Routee provides. Marketing SMS, Transactional SMS, Two-Way SMS, SMS Two-Factor Authentication,SMS Survey, Bulk MMS, Verified SMS Sender. -VOICE Let people hear your business’s voice through the numerous VoIP choices. Elevate your brand through Voice Broadcasting, Two Way Voice, Click To Call, Text To Speech, Cloud IVR and Voice Two Factor Authentication. -EMAIL Discover which Email service suits you, customize it and make it happen. Promotional Email, Transactional Email, Email Verifier. Which one do you need? -MESSAGING APPS Reach your clients with more interactive messages and increase your revenues. Engage with them via Viber, RCS, Facebook, Telegram & WhatsApp. -NUMBERS Get your own Premium Rate or Toll-free numbers, validate your contacts list and prevent call-related fraud. This advanced communications platform includes Virtual Numbers, Number Validation, Number Lookup, Missed Call, Call Masking, Toll-free Numbers. -TWO FACTOR AUTHENTICATION Add a second layer of security to your business by utilizing a combination of two different components. Prevent fraudsters from getting access to your sensitive information, application, or software. Use among Two-Factor Authentication with Fallback, SMS, Voice, Viber, or Missed Call. * * * Seller [AMD Telecom](https://www.g2.com/sellers/amd-telecom) Discussions [ROUTEE Community](https://www.g2.com/products/routee/discuss) Languages Supported Greek, English, Italian, Russian, Spanish, Turkish Overview by Marketing AMD Telecom (Marketing at AMD Telecom S.A.) Show More ## Top-Rated Alternatives [ ![Twilio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Twilio") Twilio 4.1/5(530) ](https://www.g2.com/products/twilio/reviews) [ ![Brevo Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Bloomreach](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomreach") Bloomreach 4.6/5(775) ](https://www.g2.com/products/bloomreach-bloomreach/reviews) [ View All Alternatives ](https://www.g2.com/products/routee/competitors/alternatives) ## User Insights Average based on 10 real user reviews. [Log in to unlock pricing and user insights](/login) DR Dhamodharan R. Event Planner Information Technology and Services Small-Business (50 or fewer emp.) 12/22/2023 "Complicated Integration, Unreliable and Difficult, to Use" 0.5/5 What do you like best about ROUTEE? It does not provide value for the money. The support they provide is cumbersome needs to be with a team to help resolve any issues that come up. The user interface needs to cleaned it negatively impact the user experience because this platform is not user friendly. Review collected by and hosted on G2.com. What do you dislike about ROUTEE? There is not anything that I find favorable about ROUTEE. It would be helpful to have an API that allows checking which network a phone number belongs to in order to determine SMS rates in advance. The customer service is frustrating. Does not ensure that all concerns are promptly solved. Review collected by and hosted on G2.com. What problems is ROUTEE solving and how is that benefiting you? Routee has some drawbacks that limit its potential. The platform sometimes lack intuitiveness, which frustrate users. It provides features it falls short in terms of ease of use. It remains a communication and marketing automation service at a higher price. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Siddhant G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siddhant G.") SG Siddhant G. Software Engineer Small-Business (50 or fewer emp.) 12/26/2023 "Helped my business to cater to wider user base" 4/5 What do you like best about ROUTEE? It provides variety of communication options to interact with the users such as sms, email, voice channels helping my business to grow organically. It's personalized customer interaction facilities, scheduling of messages makes my business a 24x7 customer supported as well. Review collected by and hosted on G2.com. What do you dislike about ROUTEE? Routee pricing is little on the upper side for business of my level, and somewhat a little complex for the less techy owners like me. I have noticed rare reliablity issue which is ok, but can be reduced. Review collected by and hosted on G2.com. What problems is ROUTEE solving and how is that benefiting you? Routee has empowered my business to grow organically by helping it reach new customers, enhance its customer support and reduce the communication gap. Routee offers several communication options to make all this possible, which is very easy to use and integrate with the system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mukul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukul S.") MS Mukul S. Director & Founder Small-Business (50 or fewer emp.) 3/30/2023 "My Honest Opinion about Routee" 4/5 What do you like best about ROUTEE? Easy Integration , Automation and Personalisation Review collected by and hosted on G2.com. What do you dislike about ROUTEE? Cost , Support & limited integrations i dislike most Review collected by and hosted on G2.com. What problems is ROUTEE solving and how is that benefiting you? Routee solves the problem of communicating with customers across multiple channels. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite LJ Laprisha J. Customer Service Associate Small-Business (50 or fewer emp.) 11/8/2022 "Seems like it does everything it was developed to do." 5/5 What do you like best about ROUTEE? It provides various forms of communcication for professionals. Review collected by and hosted on G2.com. What do you dislike about ROUTEE? Trying to communicate with anyone when troubleshooting. Review collected by and hosted on G2.com. What problems is ROUTEE solving and how is that benefiting you? It could help with statistics, communications, and verification. Review collected by and hosted on G2.com. Show More 2/16/2023 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 1/12/2023 "Great marketing tool" 3.5/5 What do you like best about ROUTEE? Routee's SMS capabilities have added an easy to use channel to increase our marketing reach. Review collected by and hosted on G2.com. What do you dislike about ROUTEE? I wish the UI was a little bit cleaner but it doesn't effect how easy it is to use. Review collected by and hosted on G2.com. What problems is ROUTEE solving and how is that benefiting you? We needed to reach more people and the SMS capability has made that possible and easy! Review collected by and hosted on G2.com. Show More 1/19/2023 Validated ReviewerIncentivizedSource: G2 invite ![Anna N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna N.") AN Anna N. Maritz/Experient Agent Small-Business (50 or fewer emp.) 4/12/2022 "Knowledgeable" 3/5 What do you like best about ROUTEE? When it gives you good information on what you are doing throughout the weeks. Sometimes there is really interesting stuff. i just haven't looked before this unfortunately. Review collected by and hosted on G2.com. What do you dislike about ROUTEE? there is nothing that I dislike about it. Review collected by and hosted on G2.com. What problems is ROUTEE solving and how is that benefiting you? what i do on a weekly basis through something like my word stats and things like that. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite AK Avleen K. Marketing consultant Mid-Market (51-1000 emp.) 4/16/2022 "Best finance director" 4.5/5 What do you like best about ROUTEE? Good Detailed Documentation and Examples. Routee is integrated in our system and sms are sent automatically. Review collected by and hosted on G2.com. What do you dislike about ROUTEE? There's no API to check to what network a number belongs for us to determine our SMS rates in advance before sending an SMS. Review collected by and hosted on G2.com. What problems is ROUTEE solving and how is that benefiting you? Using it to remind customers of past due payments. It is as close as you can get to integrating directly with the operator. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Networking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Networking") UC Verified User in Computer Networking Mid-Market (51-1000 emp.) 5/12/2022 "A new company that may be on the rise!" 2.5/5 What do you like best about ROUTEE? the demographical design of the characters Review collected by and hosted on G2.com. What do you dislike about ROUTEE? The customer service if something goes wrong. Review collected by and hosted on G2.com. What problems is ROUTEE solving and how is that benefiting you? I have solved the problems that deal with the technical side of the internet dealing with deliveries that come into effect each year. With Routee, this company may inspire others to strategize and develop tactics to grow their businesses! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Gautam A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gautam A.") GA Gautam A. Mortician Enterprise (\> 1000 emp.) 6/30/2021 "Efficient and easy to use bulk SMS service" 4.5/5 What do you like best about ROUTEE? It is easy to use and works fast and smoothly. The platform is very reliable and competitively priced. Review collected by and hosted on G2.com. What do you dislike about ROUTEE? UI needs improvement as the menu seems quite complex and text-heavy. The messages to ported numbers sometimes get lost, and the customer care team has to be notified after that to solve the issue. Review collected by and hosted on G2.com. Recommendations to others considering ROUTEE: I have found it to be the best in its competition as the reliable service meets all requirements. Review collected by and hosted on G2.com. What problems is ROUTEE solving and how is that benefiting you? The service is competitively priced, fast, and reliable. Review collected by and hosted on G2.com. Show More 12/30/2021 Validated ReviewerIncentivizedSource: G2 invite ![Ishaan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ishaan S.") IS Ishaan S. Media Analyst Enterprise (\> 1000 emp.) 10/29/2020 "Nice marketing automation platform" 4/5 What do you like best about ROUTEE? Service quality is decent. Customer support is responsive and the services are reasonably priced. Variety of features. Review collected by and hosted on G2.com. What do you dislike about ROUTEE? UI needs some tweaks as it is not very intuitive at some places. Review collected by and hosted on G2.com. Recommendations to others considering ROUTEE: Simple and effective marketing automation platform. Gets the job done but just be aware of the fact that it is slightly buggy and is not very intuitive to use at some places but overall, it is a good platform with a variety of features and reasonably priced. Review collected by and hosted on G2.com. What problems is ROUTEE solving and how is that benefiting you? Makes digital marketing quite convenient, effective and simple. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about ROUTEE? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ROUTEE ](https://www.g2.com/products/routee/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago Can I apply for more than one job at the same time? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/can-i-apply-for-more-than-one-job-at-the-same-time) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago I didn't find an opportunity specific to me, but should I still submit my resume/cover letter? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/i-didn-t-find-an-opportunity-specific-to-me-but-should-i-still-submit-my-resume-cover-letter) [ View all Discussions ](https://www.g2.com/products/routee/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/routee/pricing) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Personalization](https://www.g2.com/categories/personalization) [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Personalization](https://www.g2.com/categories/personalization)[Transactional Email](https://www.g2.com/categories/transactional-email)[Push Notification](https://www.g2.com/categories/push-notification)[RCS Business Messaging](https://www.g2.com/categories/rcs-business-messaging)[Multi-Factor Authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa)[Integrated Revenue and Customer Management (IRCM) for CSPs](https://www.g2.com/categories/integrated-revenue-and-customer-management-ircm-for-csps) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What native advertising platforms are actually affordable for a mid-size brand that wants to test content distribution without committing to a minimum spend that makes no sense at their scale?](https://www.g2.com/discussions/what-native-advertising-platforms-are-actually-affordable-for-a-mid-size-brand-that-wants-to-test-content-distribution-without-committing-to-a-minimum-spend-that-makes-no-sense-at-their-scale)[Which public records management platforms are most reliable based on reviews from FOIA officers?](https://www.g2.com/discussions/which-public-records-management-platforms-are-most-reliable-based-on-reviews-from-foia-officers)[What cloud migration assessment tools combine automated discovery with technical debt analysis and cloud readiness scoring?](https://www.g2.com/discussions/what-cloud-migration-assessment-tools-combine-automated-discovery-with-technical-debt-analysis-and-cloud-readiness-scoring) [What are the best insurance policy administration systems for managing the complete policy lifecycle from quoting through renewal?](https://www.g2.com/discussions/what-are-the-best-insurance-policy-administration-systems-for-managing-the-complete-policy-lifecycle-from-quoting-through-renewal)[User-friendly workforce app for companies](https://www.g2.com/discussions/user-friendly-workforce-app-for-companies)[Pros and Cons Details](https://www.g2.com/products/routee/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)