Best Chatbots Software - Page 48
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Best Chatbots Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.
- Overview
- User Satisfaction
- Seller Details
Botonomics Automations LLP presents TeeDee - an AI Powered Chatbot Platform. TeeDee helps to build affordable AI-enabled chatbots so that small businesses and start-ups can leverage the power of AI.
- Overview
- User Satisfaction
- Seller Details
Teleform is a no-code platform that empowers users to easily create, customize, and deploy engaging Telegram bots, streamlining digital communication with visual chatbot builder tools that eliminate t
- Overview
- User Satisfaction
- Seller Details
TENIOS - Your Partner for Smart Communication! Welcome to TENIOS, the Cloud Communications provider within the Apifonica Group. Together, we harness Artificial Intelligence and Cloud Technology to as
- Overview
- User Satisfaction
- Seller Details
INTRODUCING TENYX VOICE, Conversational AI for the Enterprise. Tenyx Voice is an Interactive Virtual Agent (IVA) built from the ground up leveraging today’s modern AI stack. Built by a team with a pro
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Text App is an all-in-one AI support platform that connects live chat, smart ticketing, and intelligent automation. It empowers teams to resolve issues more quickly, operate more efficiently, and deli
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
The Bot Company is a San Francisco-based startup founded in 2024, dedicated to developing affordable household robots designed to automate mundane chores, thereby freeing up time for more meaningful p
- Overview
- User Satisfaction
- Seller Details
- Overview
- User Satisfaction
- Seller Details
Use conversational AI to your advantage! Deliver a new customer support experience with the Tilde.AI conversational AI platform. Introduce multilingual chatbots with cutting edge natural language und
817 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Tiny Talk is a Software as a Service platform that enables users to build and deploy chatbots in minutes. It provides an intuitive interface and tools to create custom chatbots using large language mo
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Transform your WooCommerce store with Tohju's AI Chatbot. Automate support, enhance customer engagement, and drive sales effortlessly. Don't miss out on the opportunity to elevate your eCommerce busin
- 100% Mid-Market
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
TOKIbot: the virtual assistant that interacts with your customers
- Overview
- User Satisfaction
- Seller Details
Tovie AI offers voice and text bots for enterprises and SMBs delivering seamless customer and employee experiences. Tovie Cloud is a comprehensive set of tools that enables developers to prototype, b
- Overview
- User Satisfaction
- Seller Details
Trring Me is a one-stop Omnichannel Solution that provides customized and convenient customer care, broaden the reach and improves engagements by allowing interaction with existing and new customers o
- Overview
- User Satisfaction
- Seller Details
The love for technology and the desire to add value to people’s lives inspired the founding of TWERLO. This initiated the start of our journey to build rule-based, AI-based, intellectual conversationa
- 100% Enterprise
- Overview
- User Satisfaction
- Seller Details
TXTGENIE AI automates SMS scheduling with personality customization, adding a personal touch to your automated messages.
