Raygun Reviews & Product Details

Raygun Overview

What is Raygun?

Spend more time building great software and less time fighting it. Raygun is a cloud-based platform that provides error, crash, and performance monitoring for your web and mobile applications. With Raygun's powerful suite of tools, teams can achieve complete visibility on issues their users' encounter, with code-level detail into root causes. Raygun's suite of products covers three main areas, all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before. APM - Out of this world application performance monitoring. Empower your team to deliver better digital experiences. Raygun gives you more developer insights than any other solution for a fraction of the price. Crash Reporting - Fix bugs with greater speed and accuracy. Diagnose and resolve issues users experience. Developers can pinpoint root causes, without having to rely on logs, support tickets, and incomplete information. Real User Monitoring - Deliver flawless software experiences. Gain visibility into exactly how your application performed in every user session with instance-level diagnostics on every page request. Raygun gives you visibility into how users are really experiencing your software. Detect, diagnose, and resolve performance problems faster.

Raygun Details
Website
Discussions
Raygun Community
Languages Supported
English
Product Description

Raygun keeps a watchful eye on your web and mobile applications applications and tells you when problems arise. Add Raygun to your code in minutes for Bug Tracking and you’ll be able to detect every error in your software, the second they happen.

How do you position yourself against your competitors?

Raygun provides error and crash reporting for ALL major programming languages and platforms, meaning you get first class support for your entire development stack. Our support offers friendly and timely help directly with the developer team. Raygun also allows UNLIMITED team members on your account, no limits. Raygun is the errror, crash and bug tracking tool of choice for large organizations and enterprises.


Seller Details
Seller
Raygun
Company Website
Year Founded
2007
HQ Location
Wellington, New Zealand
Twitter
@raygunio
2,857 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®
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Raygun Reviews

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CTO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It's easy to do an initial setup, with additional features available with some additional configuration.

Raygun makes it easy to analyze performance, and to understand how users use my software - like a Google Analytics light combined with error reporting.

I mostly use the Crash Reporting and the User-tracking features. It's increadibly useful to be notified about an error and then have the option to contact all effected users before they contact me. Makes it very professional. I can also see everything in the users session - and is therefore able to recreate the error fully in development. Review collected by and hosted on G2.com.

What do you dislike?

I do think that it would be nice to have more options available for notifications. But that's probably mainly because I use email notifications. I could connect Raygun to pagerduty or something to have more options.

There are many integrations available, but I would like to have more features in some of them. Example: the integration with Azure DevOps is nice, it can help you create bugs from error reports in Raygun. But the synk is one way - it would be nice to have Raygun pull information back from the issue (like when it is resolved, and what release it is fixed in).

The pricing is fair, but a bit hard to estimate and understand. I can see that it makes sense though, I pay for things that increases cost for Raygun. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm using Raygun to detect craches and errors in my applications, and to be able to act on those in an efficient way. Review collected by and hosted on G2.com.

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Head Of Software Development
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The default analytics views that show application trends live and over a long historical period.

This is closely followed by the crash reporting management where one can assign issues, marg them as resolved and track if they re-appear in future releases. This has been one of the most affective features in developing a devops mindset within the delivery team. Review collected by and hosted on G2.com.

What do you dislike?

This is no fault to raugun specifically, but we did not understand some the best practice guidance on how to leverage tagging and how to configure applications, hence we habe one Raygun application for each environemnt our applications are deployed to rather than tracking through the same Raygun application using environment tags, which is a great way to identify those knarly issues which only ever crop up in production :) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

When running composit apps with multiple clients using the same backend make sure you consult with the raygun team on how you get corralation of backend issues with frontend issues, at the time of this review you could not use RUM in one raygun application with both a web client and mobile client together. Probably more a sign of switching to pure microservices as opposed to a distributed monolyth. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Seeing what raygun measures and reports on has given us the baseline measures for sucess. Many of the KPI's are now included in the definition of done. We also see all the issues users are accepting and not reporting. This has given us amazing insights in how our application is performing and being used by our users in production. What has previously been assumptions and theories are now measurable facts. Review collected by and hosted on G2.com.

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Internal Development Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

With Raygun it's easy to get right to the issues as they happen with the real time monitoring.

We use it in several languages and have found it so simple to see where any problems happen with a deployment.

It has also been extremely simple to get integrated into our applications, the developers have not found any issues with that.

The layout of the application is very good. Review collected by and hosted on G2.com.

What do you dislike?

I don't have any issues with Raygun, it does exactly what we need it to. The layout and general use of the product is great and I've never heard any of my staff complain about it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Raygun is simple to set up and use, and all of our developers find it a fantastic tool. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sometimes problems happen with deployments, sometimes the automated tests don't cover all scenarios and we introduce issues, or encounter new ones from users. The benefits have been countless for our department. Sometimes with our A/B testing we can encounter issues and Raygun will help with this. We have always found that the community is able to help with integration or questions we may have about the product. Having used it for many years in different roles I have had in different companies I have found that the product does not have too many drastic changes to the UI or usage so it is a tool i am very happy with in a familiar way. Review collected by and hosted on G2.com.

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Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

You don't need to worry about reporting rates etc, Raygun will just accept everything your system can throw at it. The interface is very good, and useful for tracking down the exact piece of problematic code. We've got everything linked up with Github, Trello and Slack too which means we can create PRs to solve bugs, or Trello cards to track more detailed resolutions and we get notified immediately when something happens in Slack.

We have user tracking enabled too which means we can often reach out to a customer and tell them we've fixed an issue before they've even had a chance to email us! Hooks in quite easily with our custom app which is nice - we can report both the user specific information and their account information.

We're also using Raygun both across our Ruby and Javascript apps - it's quite nice to get all the error reporting in one place rather than having to use different software for both. The installation and setup was nice and easy too, all we had to do was add the gem or the NPM module and it was ready to go. Review collected by and hosted on G2.com.

What do you dislike?

It's relatively expensive, but you definitely get what you pay for. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give it a go, make sure you do the full integration and try everything out rather than just the error tracking piece. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Error tracking and Application Performance Monitoring for two startups. We've seen faster time to diagnose errors or performance problems, and much more confidence deploying new code. You get line-by-line traces so you can look through and figure out exactly which line in your code is causing the problem. Super nice! Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I love being able to trace users experience in our app from their browser performance all the way to problems that occur on the server side. We use Raygun to assist us triggering our on-call engineering team when we see issues arising in our applications using the integration with PagerDuty. Our support team can also look up a specific user and see their history of use, any errors they encountered and the performance they experienced. Its really helpful when tracking down environmental issues like what browser version they are using. Additionally we have components of our software that our customers deploy into their own environment and we use Raygun to monitor and alert us to any issues that arise there too. Review collected by and hosted on G2.com.

What do you dislike?

The cost, however when looked at all up it pays for itself. We would also like to see richer rules on when to trigger integrations. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Start early. Don't wait until you have written and shipped your app and experienced problems before you start using Raygun. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Performance of our apps in users browsers & server side errors. Being able to get insights into errors occurring in our app and being able to trigger other services, like PagerDuty, when issues occur saves us a lot of fear. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The real-time notifications of client bugs and crashes are great. It allows us to view all pertinent info in a user friendly manner: machine name, and full error stack trace. This often allows us to reach out to users before they've even had the chance to contact us regarding their problem. Review collected by and hosted on G2.com.

What do you dislike?

We have not yet encountered any problems with Raygun. We use it for a few different applications, and it has met all of our needs to date. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The greatest benefit to us is that we can now often reach out to our clients regarding their issue/problem before they've even had the time to contact our support team. Our clients appreciate this proactive approach, which is possible due to Raygun's real-time crash notifications. Review collected by and hosted on G2.com.

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AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The error tracking and ability to view the stack trace. The ability to see which errors are the most critical to solve and prioritize our workload is very helpful. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the titles of the error that comes in does not accurately represent the error that is shown after clicking the error. The title will say something completely different than what the actual error is, and it causes a lot of confusion at times. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Integrate with Raygun during the early stages of development for the best results. When you get closer to having a production product and you're in the testing phases, you'll know that your product is in a good state when your Raygun dashboard isn't full of errors. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Solving everyday bugs that users experience with our product. Real-Time error tracking is very useful when some bugs slip through the cracks and make it into a production environment. It is also nice to use with staging environments. Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We've set up a Slack integration to receive new error reports, which is a very convenient solution. Clicking an error link takes you to the Raygun platform, but you can also resolve or ignore it right away from Slack, which sometimes makes sense.

The platform does its job well; errors are grouped, you can search and filter by time, tags, user etc, the essentials are all there.

A neat feature is the "Permanently Ignore" function, which will prevent notifications from being sent about any new errors of that type, but Raygun still tracks them. Very useful to diagnose bugs that have little impact and are hard to identify – we can gather a lot of data without drowning in notifications. Review collected by and hosted on G2.com.

What do you dislike?

It's hard to come up with something. The essentials are all there. Perhaps more options to format errors that are sent to slack to present the information in an even more streamlined way. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you need error reporting, give it a try. Easy to set up in JavaScript and .NET, easy to integrate with Slack Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Near real-time error reports delivered right to slack, one step away from the Raygun platform where a lot more data is available.

Raygun notifies us if something is wrong and assists us in finding out the root cause and monitoring the situation.

We've been using it for years and it never let us down. Review collected by and hosted on G2.com.

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Senior Software Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Raygun is easy to setup in your application and you get meaningful error reporting from start. You can add your whole team to Raygun and you wont't be charged with additional costs, since it is not user based. You can add several applications to Raygun, we have split this up in frontend and backend and some additional smaller applications. This makes it easier to find specific errors and the slack integration will send those errors to specific channels on which the corresponding developers are subscribed.

Another nice feature is the "Permanently Ignore" button which lets you ignore some kind of errors if you are quite sure they are not real errors. Review collected by and hosted on G2.com.

What do you dislike?

The Slack integration is nice, but it would be cool if you kind of filter out which errors are sent to this integration. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are monitoring frontend and backend exceptions, which helps us to improve our product. We have already identified a lots of errors which we wouldn't have noticed if there wasn't Raygun. Review collected by and hosted on G2.com.

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CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It's such simple to use, the results are perfectly presented and we can take immediate actions. The solution is not only an APM but a crash report and a perfect real time monitoring tool. This help a lot when a high traffic is present over our infrastructure and monitorize it from anywhere and taking the immediate actions when needed. Review collected by and hosted on G2.com.

What do you dislike?

It would be great to have the interface in multiple languages and have the possibility to generate simple rapports for the management. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's lovely to can collect informations server-side but client-side as well. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Raygun help us to fix the issues before that anyone is aware of it. It improve the quality of the development we deliver and the stability of our infrastructure. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Gain actionable insights easily with the flame chart and call tree.

easy integration with Jira

Nice that you start with an overview dashboard and gradually get down to granularity between methods and SQL Review collected by and hosted on G2.com.

What do you dislike?

Expensive

No auto update for server client

Hard to understand sampling

Can be hard to wade through some noise Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Consider cost vs benefit. It's expensive, but if you use it, it will pay for itself. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Cut down on N1 errors

Found stored procedures that are ripe candidates for optimization

Able to show clients the Apdex score as an authoritative way that we take performance seriously

Found problematic cron jobs by timing the request breakdown to when they run Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

You can get all error details in Raygun and which you can integrate with various channels like Slack, Victorops to manage easily Review collected by and hosted on G2.com.

What do you dislike?

I think, Integration with Fluter is not available, which is kind of we needed. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Good tool to know the nerve of your production services without login to production machine. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have a microservice architecture which is being used by banking client. So, we cannot login in the prod. machine to check the error. With a Minimal configuration we can all code errors and easily can fix as well. Review collected by and hosted on G2.com.

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Development Team Lead
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Only using Crash reporting:

Good dashboard.

Fair pricing.

A lot of integrations. Review collected by and hosted on G2.com.

What do you dislike?

Only using Crash reporting:

The .NET API needs work though. Had to write a lot of code ourselves.

Is also missing an HTTP API to manage settings, applications, get error statistics. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Only using Crash reporting:

Grouping errors. Allowing for "ignore". Integration with MS Teams. Review collected by and hosted on G2.com.

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II
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The most helpful about Raygun is the possibility to track each error and sort them to have a better understanding of where the issue is coming from. Review collected by and hosted on G2.com.

What do you dislike?

I had to create a workaround in order to set it up in my application. There is not much information on how to set it up with sagas. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is definitely worth for complex applications. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It makes it easier to priorities bugs. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Usability, reports, usage, performance etc Review collected by and hosted on G2.com.

What do you dislike?

I think the price is a little bit high but ok. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Excelent and easy tool. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Unhandled exceptions, speed to act on critical problems Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like that I am able to see errors real-time while I talk to the user to solve their issues. Review collected by and hosted on G2.com.

What do you dislike?

- setup can be a little difficult

- search is only defaulted to one week Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are monitoring our apps and what errors are occurring in different environments.

Whenever a user reports an issue, the first thing we check is Raygun. Review collected by and hosted on G2.com.

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UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I love that I can immediately see how many users are on our site before I deploy. Errors and their history is easy to track. Review collected by and hosted on G2.com.

What do you dislike?

I haven't come across anything that I particularly dislike yet Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving a lot of our common errors and improving User experience Review collected by and hosted on G2.com.

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UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The crash reporting feature works great! It keeps me and my team members aware of underlying errors that hinder the performance of our live applications. Review collected by and hosted on G2.com.

What do you dislike?

I haven’t found anything that I dislike yet. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Exception handling (I.e., Null Reference Exception) . The most noticeable benefit is increased performance. Review collected by and hosted on G2.com.

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Mr
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It indicates full technique name and its related class name in the mistake and is appeared inside a gathering. This gathering encourages me in settling all the comparative blunders without a moment's delay and look at the information for that specific case. It is a magnificent bug announcing device which helps in discovering bugs and mistakes in my application with complete stack follow subtleties to discover where precisely the blunder happened. It has some fabulous highlights like separating blunders utilizing variant number and date, constant notices through messages, contacting the influenced clients, and consistently gathering the mistakes to spare the time. It has visit room support too to send notices to other colleagues with respect to the issues. Its UI dashboard is really great and all highlights are accessible at a focal area. Review collected by and hosted on G2.com.

What do you dislike?

The security of the client remains an issue here as the area spot highlight is there in the application and some of the time I have seen some unrecognized and odd mistake messages which is a major issue. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Check every one of the plans accessible before purchasing, they offer less cost for yearly membership. Since its combination is extremely basic and requires only two or three stages, I would unquestionably prescribe it to other people. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have been utilizing it to discover the issues in my application and programming's with the goal that I can get a thought where the clients are confronting issues while utilizing the application. In this manner it influences my product to turn out to be progressively dependable for the clients step by step. Additionally, it gives me a typical stage to logging and finding the mistakes effectively. Checking application conduct continuously. Its extremely simple to see, how any client is using the application, what highlights or exercises are utilized most, what amount is the heap time, and point by point crash reports. Review collected by and hosted on G2.com.

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AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

That our developers can easily review errors throughout the day Review collected by and hosted on G2.com.

What do you dislike?

That you can not setup a hierarchy of notifications for people Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

application error messages Review collected by and hosted on G2.com.

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Senior System Engineer
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is a wonderful bug reporting tool which helps in finding out bugs and errors in my app with complete stack trace details to find out where exactly the error occurred.

It shows full method name and its associated class name in the error and is shown within a group. This grouping helps me in resolving all the similar errors at once and examine the data for that particular instance.

It has the capability to get integrated with major frameworks and programming languages like .NET, Python, Node.js and Ruby from a single account.

From its dashboard, I can view how the error rates have been moving over time and I can get to know if the new version of my app is more stable than the previous one or not. Review collected by and hosted on G2.com.

What do you dislike?

It is not useful if you are experiencing more than 100 errors as the dashboard would not be much useful for debugging so many issues and the error logging will get stopped. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Surely it meets my needs and requirements. But since it has a free trial period for 30 days, one can try it and experience the features themselves. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The best part is that I can customize which Emails are sent to me for notification about the errors and have full control on my mailbox as I don’t want to get flooded with emails notifying me even about the small bugs which are not really important to be resolved at that moment.

It also has an option to leave comments on individual errors so that other team members are aware about the status of that error and are auto-update about the progress on the error. The dashboard has various filters to keep the errors filtered through time span, error groups, active errors, resolved errors and more. Review collected by and hosted on G2.com.

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QA Tester
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like Raygun because it can be easily integrated in my development environment by using a few lines of code so that I can prioritize my issues and resolve the errors quickly. It supports multiple platforms such as Android, Windows and iOS along with support for various programming languages such as Java and Python.

It has some fantastic features like filtering errors using version number & date, real time notifications through emails, reaching out to the affected users, and logically grouping the errors to save the time. It has chat room support as well to send notifications to other team mates regarding the issues. Its UI dashboard is pretty good and all features are available at a central location. Review collected by and hosted on G2.com.

What do you dislike?

While grouping the errors together, I can see that many errors are repeated and makes it look like the number of errors are much high. This creates confusion sometimes and also the price is on the higher side for me at 149$. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is worth using if you are facing issues with crashes or bugs in your app. Its excellent features provides deep insight about the bugs instantly when they occur. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

After implementing Raygun in my project, I am able to track down most of the bugs within 1 or 2 hours and the reports present in the dashboard makes it convenient for me to resolve the issues quickly. Thus, it makes my app more reliable and accurate than it was before when I was using to have log files in text format to track down the errors. Review collected by and hosted on G2.com.

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Technology Analyst
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

What I really like about Raygun is that it shows me every single trace about the error which has occurred. I can easily figure out where the crash has happened as full function name along with class name can be seen.

Its user tracking feature shows me the exact and actual logs of which users got affected by the errors and for how long. I can even filter the errors using date, version, tags, host names and other fields for easy analysis about the crashes.

Also, the website is pretty simple to use with all the functionalities separated from each other in the GUI for clear reference to the user and doesn’t lag anywhere. Review collected by and hosted on G2.com.

What do you dislike?

Since it provides the trial period for 30 days only, the billing factor comes after that and for a project having low cost it is not feasible to buy the package for the developers. Also, the privacy of the user remains a problem here as the location spot feature is there in the app and sometimes I have seen some unrecognized and weird error messages which is a big problem. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Since its integration is very simple and requires just a couple of steps, I would surely recommend it to others. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have been using it to find out the problems in my app and software’s so that I can get an idea where the users are facing issues while using the app. Thus it makes my software become more reliable for the users day by day. Also, it provides me a common platform for logging and tracking down the errors easily. Review collected by and hosted on G2.com.

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Senior Application Developer
Retail
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The software itself has lot of good features, its hard to point out to a single one. I really liked the colors and all the charts used to express the data which encourages you to look for the problem. Its a very smooth experience with Raygun. Pulse is very useful feature in figuring out how your app is behaving on different user devices. It has great user interface. Review collected by and hosted on G2.com.

What do you dislike?

The price for the product is quite high($149/m - micro plan), Its not recommended for small startups with are trying to grow their presence in the market rather useful for well established companies who wants to improve their quality of services. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Check all the plans available before buying, they offer very less price for annual subscription. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Monitoring app behaviour in real time. Its very easy to see, how any user is utilising the app, what features or activities are used most, how much is the load time, and very detailed crash reports. Review collected by and hosted on G2.com.

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Member of Technical Staff
Telecommunications
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It covers more than 20 programming languages ranging from HTML, CSS, C#, PHP and more.

All the errors are shown on my dashboard along with all the details which lets me look into my log files and debug the error at the earliest. Review collected by and hosted on G2.com.

What do you dislike?

I don’t understand why they have kept Pulse and Crash reporting as two different tools. They can combine them together for removing the inconsistencies. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has reduced the dependency on the log files which had lots of data in it and it was nearly impossible to get to the root cause of the crash within a short duration of time. Review collected by and hosted on G2.com.

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