Raygun Reviews & Product Details

It's easy to do an initial setup, with additional features available with some additional configuration.

Raygun makes it easy to analyze performance, and to understand how users use my software - like a Google Analytics light combined with error reporting.

I mostly use the Crash Reporting and the User-tracking features. It's increadibly useful to be notified about an error and then have the option to contact all effected users before they contact me. Makes it very professional. I can also see everything in the users session - and is therefore able to recreate the error fully in development. Review collected by and hosted on G2.com.

I do think that it would be nice to have more options available for notifications. But that's probably mainly because I use email notifications. I could connect Raygun to pagerduty or something to have more options.

There are many integrations available, but I would like to have more features in some of them. Example: the integration with Azure DevOps is nice, it can help you create bugs from error reports in Raygun. But the synk is one way - it would be nice to have Raygun pull information back from the issue (like when it is resolved, and what release it is fixed in).

The pricing is fair, but a bit hard to estimate and understand. I can see that it makes sense though, I pay for things that increases cost for Raygun. Review collected by and hosted on G2.com.

The default analytics views that show application trends live and over a long historical period.

This is closely followed by the crash reporting management where one can assign issues, marg them as resolved and track if they re-appear in future releases. This has been one of the most affective features in developing a devops mindset within the delivery team. Review collected by and hosted on G2.com.

This is no fault to raugun specifically, but we did not understand some the best practice guidance on how to leverage tagging and how to configure applications, hence we habe one Raygun application for each environemnt our applications are deployed to rather than tracking through the same Raygun application using environment tags, which is a great way to identify those knarly issues which only ever crop up in production :) Review collected by and hosted on G2.com.

With Raygun it's easy to get right to the issues as they happen with the real time monitoring.

We use it in several languages and have found it so simple to see where any problems happen with a deployment.

It has also been extremely simple to get integrated into our applications, the developers have not found any issues with that.

The layout of the application is very good. Review collected by and hosted on G2.com.

I don't have any issues with Raygun, it does exactly what we need it to. The layout and general use of the product is great and I've never heard any of my staff complain about it. Review collected by and hosted on G2.com.

You don't need to worry about reporting rates etc, Raygun will just accept everything your system can throw at it. The interface is very good, and useful for tracking down the exact piece of problematic code. We've got everything linked up with Github, Trello and Slack too which means we can create PRs to solve bugs, or Trello cards to track more detailed resolutions and we get notified immediately when something happens in Slack.

We have user tracking enabled too which means we can often reach out to a customer and tell them we've fixed an issue before they've even had a chance to email us! Hooks in quite easily with our custom app which is nice - we can report both the user specific information and their account information.

We're also using Raygun both across our Ruby and Javascript apps - it's quite nice to get all the error reporting in one place rather than having to use different software for both. The installation and setup was nice and easy too, all we had to do was add the gem or the NPM module and it was ready to go. Review collected by and hosted on G2.com.

It's relatively expensive, but you definitely get what you pay for. Review collected by and hosted on G2.com.

I love being able to trace users experience in our app from their browser performance all the way to problems that occur on the server side. We use Raygun to assist us triggering our on-call engineering team when we see issues arising in our applications using the integration with PagerDuty. Our support team can also look up a specific user and see their history of use, any errors they encountered and the performance they experienced. Its really helpful when tracking down environmental issues like what browser version they are using. Additionally we have components of our software that our customers deploy into their own environment and we use Raygun to monitor and alert us to any issues that arise there too. Review collected by and hosted on G2.com.

The cost, however when looked at all up it pays for itself. We would also like to see richer rules on when to trigger integrations. Review collected by and hosted on G2.com.

The real-time notifications of client bugs and crashes are great. It allows us to view all pertinent info in a user friendly manner: machine name, and full error stack trace. This often allows us to reach out to users before they've even had the chance to contact us regarding their problem. Review collected by and hosted on G2.com.

We have not yet encountered any problems with Raygun. We use it for a few different applications, and it has met all of our needs to date. Review collected by and hosted on G2.com.

The error tracking and ability to view the stack trace. The ability to see which errors are the most critical to solve and prioritize our workload is very helpful. Review collected by and hosted on G2.com.

Sometimes the titles of the error that comes in does not accurately represent the error that is shown after clicking the error. The title will say something completely different than what the actual error is, and it causes a lot of confusion at times. Review collected by and hosted on G2.com.

We've set up a Slack integration to receive new error reports, which is a very convenient solution. Clicking an error link takes you to the Raygun platform, but you can also resolve or ignore it right away from Slack, which sometimes makes sense.

The platform does its job well; errors are grouped, you can search and filter by time, tags, user etc, the essentials are all there.

A neat feature is the "Permanently Ignore" function, which will prevent notifications from being sent about any new errors of that type, but Raygun still tracks them. Very useful to diagnose bugs that have little impact and are hard to identify – we can gather a lot of data without drowning in notifications. Review collected by and hosted on G2.com.

It's hard to come up with something. The essentials are all there. Perhaps more options to format errors that are sent to slack to present the information in an even more streamlined way. Review collected by and hosted on G2.com.

Raygun is easy to setup in your application and you get meaningful error reporting from start. You can add your whole team to Raygun and you wont't be charged with additional costs, since it is not user based. You can add several applications to Raygun, we have split this up in frontend and backend and some additional smaller applications. This makes it easier to find specific errors and the slack integration will send those errors to specific channels on which the corresponding developers are subscribed.

Another nice feature is the "Permanently Ignore" button which lets you ignore some kind of errors if you are quite sure they are not real errors. Review collected by and hosted on G2.com.

The Slack integration is nice, but it would be cool if you kind of filter out which errors are sent to this integration. Review collected by and hosted on G2.com.

It's such simple to use, the results are perfectly presented and we can take immediate actions. The solution is not only an APM but a crash report and a perfect real time monitoring tool. This help a lot when a high traffic is present over our infrastructure and monitorize it from anywhere and taking the immediate actions when needed. Review collected by and hosted on G2.com.

It would be great to have the interface in multiple languages and have the possibility to generate simple rapports for the management. Review collected by and hosted on G2.com.

Gain actionable insights easily with the flame chart and call tree.

easy integration with Jira

Nice that you start with an overview dashboard and gradually get down to granularity between methods and SQL Review collected by and hosted on G2.com.

Expensive

No auto update for server client

Hard to understand sampling

Can be hard to wade through some noise Review collected by and hosted on G2.com.

You can get all error details in Raygun and which you can integrate with various channels like Slack, Victorops to manage easily Review collected by and hosted on G2.com.

I think, Integration with Fluter is not available, which is kind of we needed. Review collected by and hosted on G2.com.

Only using Crash reporting:

Good dashboard.

Fair pricing.

A lot of integrations. Review collected by and hosted on G2.com.

Only using Crash reporting:

The .NET API needs work though. Had to write a lot of code ourselves.

Is also missing an HTTP API to manage settings, applications, get error statistics. Review collected by and hosted on G2.com.

The most helpful about Raygun is the possibility to track each error and sort them to have a better understanding of where the issue is coming from. Review collected by and hosted on G2.com.

I had to create a workaround in order to set it up in my application. There is not much information on how to set it up with sagas. Review collected by and hosted on G2.com.

Usability, reports, usage, performance etc Review collected by and hosted on G2.com.

I think the price is a little bit high but ok. Review collected by and hosted on G2.com.

I like that I am able to see errors real-time while I talk to the user to solve their issues. Review collected by and hosted on G2.com.

- setup can be a little difficult

- search is only defaulted to one week Review collected by and hosted on G2.com.

I love that I can immediately see how many users are on our site before I deploy. Errors and their history is easy to track. Review collected by and hosted on G2.com.

I haven't come across anything that I particularly dislike yet Review collected by and hosted on G2.com.

The crash reporting feature works great! It keeps me and my team members aware of underlying errors that hinder the performance of our live applications. Review collected by and hosted on G2.com.

I haven’t found anything that I dislike yet. Review collected by and hosted on G2.com.

It indicates full technique name and its related class name in the mistake and is appeared inside a gathering. This gathering encourages me in settling all the comparative blunders without a moment's delay and look at the information for that specific case. It is a magnificent bug announcing device which helps in discovering bugs and mistakes in my application with complete stack follow subtleties to discover where precisely the blunder happened. It has some fabulous highlights like separating blunders utilizing variant number and date, constant notices through messages, contacting the influenced clients, and consistently gathering the mistakes to spare the time. It has visit room support too to send notices to other colleagues with respect to the issues. Its UI dashboard is really great and all highlights are accessible at a focal area. Review collected by and hosted on G2.com.

The security of the client remains an issue here as the area spot highlight is there in the application and some of the time I have seen some unrecognized and odd mistake messages which is a major issue. Review collected by and hosted on G2.com.

That our developers can easily review errors throughout the day Review collected by and hosted on G2.com.

That you can not setup a hierarchy of notifications for people Review collected by and hosted on G2.com.

It is a wonderful bug reporting tool which helps in finding out bugs and errors in my app with complete stack trace details to find out where exactly the error occurred.

It shows full method name and its associated class name in the error and is shown within a group. This grouping helps me in resolving all the similar errors at once and examine the data for that particular instance.

It has the capability to get integrated with major frameworks and programming languages like .NET, Python, Node.js and Ruby from a single account.

From its dashboard, I can view how the error rates have been moving over time and I can get to know if the new version of my app is more stable than the previous one or not. Review collected by and hosted on G2.com.

It is not useful if you are experiencing more than 100 errors as the dashboard would not be much useful for debugging so many issues and the error logging will get stopped. Review collected by and hosted on G2.com.

I like Raygun because it can be easily integrated in my development environment by using a few lines of code so that I can prioritize my issues and resolve the errors quickly. It supports multiple platforms such as Android, Windows and iOS along with support for various programming languages such as Java and Python.

It has some fantastic features like filtering errors using version number & date, real time notifications through emails, reaching out to the affected users, and logically grouping the errors to save the time. It has chat room support as well to send notifications to other team mates regarding the issues. Its UI dashboard is pretty good and all features are available at a central location. Review collected by and hosted on G2.com.

While grouping the errors together, I can see that many errors are repeated and makes it look like the number of errors are much high. This creates confusion sometimes and also the price is on the higher side for me at 149$. Review collected by and hosted on G2.com.

What I really like about Raygun is that it shows me every single trace about the error which has occurred. I can easily figure out where the crash has happened as full function name along with class name can be seen.

Its user tracking feature shows me the exact and actual logs of which users got affected by the errors and for how long. I can even filter the errors using date, version, tags, host names and other fields for easy analysis about the crashes.

Also, the website is pretty simple to use with all the functionalities separated from each other in the GUI for clear reference to the user and doesn’t lag anywhere. Review collected by and hosted on G2.com.

Since it provides the trial period for 30 days only, the billing factor comes after that and for a project having low cost it is not feasible to buy the package for the developers. Also, the privacy of the user remains a problem here as the location spot feature is there in the app and sometimes I have seen some unrecognized and weird error messages which is a big problem. Review collected by and hosted on G2.com.

The software itself has lot of good features, its hard to point out to a single one. I really liked the colors and all the charts used to express the data which encourages you to look for the problem. Its a very smooth experience with Raygun. Pulse is very useful feature in figuring out how your app is behaving on different user devices. It has great user interface. Review collected by and hosted on G2.com.

The price for the product is quite high($149/m - micro plan), Its not recommended for small startups with are trying to grow their presence in the market rather useful for well established companies who wants to improve their quality of services. Review collected by and hosted on G2.com.

It covers more than 20 programming languages ranging from HTML, CSS, C#, PHP and more.

All the errors are shown on my dashboard along with all the details which lets me look into my log files and debug the error at the earliest. Review collected by and hosted on G2.com.

I don’t understand why they have kept Pulse and Crash reporting as two different tools. They can combine them together for removing the inconsistencies. Review collected by and hosted on G2.com.