Close
Close is the AI CRM built for businesses that grow through conversations. It brings powerful sales dialing, email, SMS, pipeline management, automation, and AI agents together in one platform. Connect with more prospects, win more deals, and scale without the complexity of traditional CRMs. Reach more prospects. Have more conversations. A powerful sales dialer is built right into your CRM. Power and Predictive Dialers help reps make more calls in less time, while Local Presence and Branded Calling help improve connection rates. With email, SMS, and outreach sequences in the same platform, your team can engage leads, follow up consistently, and manage opportunities without juggling tools. Make every conversation count. Call recording, transcription, AI Notetaker, and automatic summaries capture important details so reps can focus on selling. AI-assisted email drafting, SMS follow-ups, and automatic CRM updates help turn conversations into action. Sales Playbooks, workflow automation, lead routing, Smart Views, and reporting help teams standardize what works, automate follow-through, and manage more opportunities as they grow. Chloe helps you. AI agents work for you. Chloe is your built-in AI assistant. Ask her about a lead, your pipeline, or a recent conversation. She can find answers, update records, build reports, and help you create AI agents. Give those agents a job on your sales team. They can call and qualify prospects, book meetings, follow up with leads, coach reps, and prepare daily briefings. Because they work inside Close, they can use your customer history, conversations, and workflows to take action. Built to grow with your business. From founder-led startups to established sales organizations, Close supports businesses where conversations drive revenue. That includes software, financial and professional services, insurance, home services, coaching, education, and more. Get started quickly, then scale with sophisticated dialing, automation, AI agents, reporting, and customizable workflows. An open API, MCP, and integrations let you connect existing tools, build custom sales processes, and work with AI platforms like ChatGPT and Claude. For 13 years, we've focused on helping businesses turn more conversations into customers. Today, more than 11,500 businesses use Close to sell and grow. Close. Built for selling. Made for scaling.
Average Rating: 4.7/5.0
Total Reviews: 2,134
G2 Deal: 20% off for new Close customers
Close is the sales engagement CRM designed to help SMBs turn more leads into revenue. G2 users receive a 20%, one-time discount off first billing cycle for new Close customers. Offer expires December 31, 2026.
Offer expires: 31 December 2026
Who Is the Company Behind Close?
- Seller: Close
- Company Website:
- Year Founded: 2013
- HQ Location: 111 Congress Avenue, Suite 500 Austin, Texas 78701 United States
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LinkedIn® Page: www.linkedin.com
214 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: CEO, Founder
- Top Industries: Marketing and Advertising, Computer Software
- Company Size: 77% Small, 19% Medium
What Do G2 Reviewers Say About Close?
AI-generated summary from verified user reviews
Pros
- Users find Close to be extremely user-friendly, enabling quick access to essential features for efficient business management.
- Users find Close to be incredibly helpful, especially with its intuitive design and fast customer support.
- Users love the simplicity and user-friendliness of Close, making customer management and prospect tracking effortless.
- Users appreciate the enhanced communication management features of Close, streamlining client interactions effectively and efficiently.
- Users love the intuitive design of Close, finding it user-friendly and efficient for their needs.
Cons
- Users note the missing features in Close, like mobile app limitations and no WhatsApp integration, affecting usability.
- Users experience call issues, including unexpected charges and recording failures, which can hinder effective usage.
- Users find the limited features of Close restrictive, particularly for B2C needs and advanced functionalities.
- Users find the learning curve steep, with challenges in merging leads and managing custom reports effectively.
- Users find the limited customization of Close frustrating, particularly for tailored reports and advanced dashboards.
What Are Recent G2 Reviews of Close?
"A Must-Have for Vacation Rental Guest Communication"
Rating: 5.0/5.0 stars
— Lesley H.
"Easy-to-Learn UI with Handy Call Notes and Smooth Performance"
Rating: 5.0/5.0 stars
— Shaz .
What Are G2 Users Discussing About Close?
- What is Close used for? - 2 comments
- What is Close used for? - 1 comment

