# Best AI Agents - Page 5 *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* ## Top AI Agents at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) | 4.3/5.0 (1,152 reviews) | Salesforce-native autonomous CRM workflow agents | "[Autonomous AI Agents That Streamline Workflows Across the Salesforce Ecosystem](https://www.g2.com/survey_responses/salesforce-agentforce-review-12739909)" | | 2 | [Microsoft Copilot](https://www.g2.com/products/microsoft-microsoft-copilot/reviews) | 4.4/5.0 (293 reviews) | M365-native workflow automation and summarization agents | "[Boosts Productivity with Microsoft 365 Integration](https://www.g2.com/survey_responses/microsoft-copilot-review-12867971)" | | 3 | [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) | 4.5/5.0 (615 reviews) | No-code conversational agent deployment across channels | "[Jotform AI Agents Make Forms Effortless with Intuitive, Customisable Setup](https://www.g2.com/survey_responses/jotform-ai-agents-review-12877116)" | | 4 | [VEED](https://www.g2.com/products/veed/reviews) | 4.6/5.0 (2,128 reviews) | AI-assisted video editing with auto-captioning | "[Easy Video Editing with Quick Turnaround](https://www.g2.com/survey_responses/veed-review-11784336)" | | 5 | [Retell AI](https://www.g2.com/products/retell-ai/reviews) | 4.8/5.0 (2,487 reviews) | Inbound and outbound voice agent deployment | "[Powerful Voice AI Platform for Real Business Automation](https://www.g2.com/survey_responses/retell-ai-review-12975540)" | | 6 | [Fin](https://www.g2.com/products/fin/reviews) | 4.5/5.0 (3,700 reviews) | Knowledge-base-grounded tier-1 support deflection | "[Accurate AI Ticket Handling, Clean UI, and Responsive Support](https://www.g2.com/survey_responses/fin-review-12958250)" | | 7 | [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) | 4.4/5.0 (14,151 reviews) | AI-assisted multi-channel lead nurturing automation | "[All-in-one marketing that's powerful, if you can afford the tiers](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-12945877)" | | 8 | [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) | 4.4/5.0 (2,818 reviews) | CRM-native AI agent deflection and ticketing | "[Ticket management and centralized support with automations that enhance the experience](https://www.g2.com/survey_responses/hubspot-service-hub-review-12873336)" | | 9 | [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) | 4.3/5.0 (372 reviews) | ServiceNow-native agentic ITSM workflow automation | "[Native AI agents that finally run on governed platform data](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12776657)" | | 10 | [Paycom](https://www.g2.com/products/paycom/reviews) | 4.5/5.0 (4,455 reviews) | AI-guided employee self-service payroll workflows | "[Comprehensive, Easy-to-Access HR Solution with Helpful AI Support](https://www.g2.com/survey_responses/paycom-review-12625703)" | ## How Many AI Agents Products Does G2 Track? **Total Products under this Category:** 2,170 ### Category Stats (Jun 2026) - **Average Rating**: 4.63/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Intellihr.com (+25.0%) - Among all products in this category, Intellihr.com recorded the largest rating increase compared to last month *Last updated: June 09, 2026* ## How Does G2 Rank AI Agents Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 270,700+ Authentic Reviews - 2,170+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which AI Agents Is Best for Your Use Case? - **Leader:** [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - **Highest Performer:** [Synthflow](https://www.g2.com/products/synthflow/reviews) - **Top Trending:** [Retell AI](https://www.g2.com/products/retell-ai/reviews) - **Best Free Software:** [Retell AI](https://www.g2.com/products/retell-ai/reviews) --- **Sponsored** ### Federal Compass Federal Compass is the all-in-one growth platform built for federal contractors—not for yesterday’s systems. Built for today’s government contractors, our platform combines opportunity discovery, task order management, and real-time collaboration to help teams grow their pipeline and win contracts with less overhead. Unlike legacy tools, Federal Compass brings everything into one place—so you can evaluate opportunities, manage task orders, and track pipeline health without jumping between systems. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1010752&secure%5Bdisplayable_resource_id%5D=2440&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=119001&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=119001&secure%5Bresource_id%5D=1010752&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agents%3Fpage%3D11&secure%5Btoken%5D=02e69e7f59de02d2f71b86f48cff4a7ebd01647bca1c158b42939fdeb124d72a&secure%5Burl%5D=https%3A%2F%2Fwww.federalcompass.com%2F&secure%5Burl_type%5D=company_website) --- ## What Are the Top-Rated AI Agents Products in 2026? ### 1. [Flip](https://www.g2.com/products/flip-flip/reviews) Flip is the leading conversational AI customer service platform for retail/eCommerce, healthcare, and transportation. Most platforms are built wide and are generic. Flip is built deep and focused on automations specific to retail, healthcare and transportation - the industries where generic AI falls short and domain depth wins. Trained on over 300 million real customer interactions across 250+ deployments—including Under Armour, Tory Burch, Experity, and 13cabs—Flip handles up to 90% of inbound call volume with precision. It integrates natively with 80+ platforms including Shopify, Salesforce, HubSpot, and Zendesk, configuring to your exact brand voice and policies from day one. Every workflow completed. Every interaction personalized. No transfers, no dead ends, no phone tree hell. With $31 million raised and proven enterprise scale across three continents, Flip doesn't just automate customer conversations - it transforms them into a competitive advantage. **Average Rating:** 4.7/5.0 **Total Reviews:** 12 **Who Is the Company Behind Flip?** - **Seller:** [Flip](https://www.g2.com/sellers/flip-62420a50-8fd9-445f-8e95-99ec21b79a72) - **Year Founded:** 2015 - **HQ Location:** New York, New York - **Twitter:** @flip_cx (66 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/flipcx (65 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 58% Small-Business, 42% Mid-Market ### 2. [telli](https://www.g2.com/products/telli/reviews) telli is a next-generation call operations platform designed to simplify customer interactions through advanced AI sales agents and auto dialers. This innovative solution leverages human-like voice AI technology to automate complex call workflows, ensuring that every lead is engaged and every customer query is addressed around the clock. By transforming the way businesses interact with their customers, telli enhances operational efficiency and improves customer satisfaction. The platform caters to a diverse range of industries, including Solar & HVAC, Healthcare, Real Estate, Insurance, and Financial Services. Its capabilities are tailored to automate critical stages of the customer journey, making it an invaluable tool for businesses seeking to optimize their communication processes. For instance, telli excels in lead qualification and reactivation, allowing businesses to convert and qualify leads through phone calls and messages, as well as re-engage past customers to recover lost revenue. This targeted approach ensures that no potential opportunity is overlooked. One of the standout features of telli is its 24/7 AI receptionist and customer service capabilities. The platform is designed to answer every call instantly, resolve complex issues, and route calls to the appropriate human agents when necessary. This ensures that customers receive timely assistance, enhancing their overall experience. Additionally, telli simplifies appointment booking by seamlessly scheduling meetings across different time zones, integrating directly with team calendars to streamline the process. telli also offers operational task management, handling payment reminders and upselling opportunities to maximize customer lifetime value. Its ability to initiate calls in under 10 seconds allows businesses to capture lead attention effectively, while warm transfers to sales teams ensure that prospects receive personalized attention when needed. These features collectively contribute to a more efficient sales process and improved customer engagement. Businesses choose telli for its proven performance, reporting significant returns on investment, including a 12% increase in conversion rates, a 53% improvement in reachability, and a 33% boost in booking rates. The platform is known for its rapid implementation, enabling companies to scale their call operations quickly without the burden of establishing a large internal call center. Furthermore, telli prioritizes security and reliability, adhering to high standards of data protection and compliance, ensuring that all interactions remain secure. This combination of features and benefits positions telli as a leading solution in the call operations landscape, empowering businesses to enhance their customer engagement strategies effectively. **Average Rating:** 4.7/5.0 **Total Reviews:** 21 **Who Is the Company Behind telli?** - **Seller:** [telli technologies](https://www.g2.com/sellers/telli-technologies) - **Company Website:** https://www.telli.com/ - **Year Founded:** 2024 - **HQ Location:** Berlin - **LinkedIn® Page:** https://www.linkedin.com/company/tellitechnologies/ (29 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 33% Mid-Market, 33% Small-Business #### What Are telli's Pros and Cons? **Pros:** - Customer Support (4 reviews) - Ease of Use (4 reviews) - Helpful (4 reviews) - Efficiency (3 reviews) - Features (3 reviews) **Cons:** - Dashboard Issues (1 reviews) - Difficult Reporting (1 reviews) - Long Delays (1 reviews) - Long Wait Times (1 reviews) - Missing Features (1 reviews) ### 3. [Leena AI Autonomous Agent](https://www.g2.com/products/leena-ai-autonomous-agent/reviews) Founded in 2018, Leena AI is the world’s largest independent employee‐facing agentic AI-based Assistant, serving hundreds of enterprises worldwide. Its Agentic AI platform empowers employees to access knowledge and execute transactions across ERP, CRM, HRIS, ITSM, and other business systems through a single conversational interface. Customers routinely achieve a 70 % reduction in IT, HR, and finance ticket volumes while boosting employee productivity through intuitive self‐service. Leena AI is on a mission to build the world’s most iconic agentic AI company, trusted by global leaders to transform how work gets done. **Average Rating:** 4.6/5.0 **Total Reviews:** 147 **Who Is the Company Behind Leena AI Autonomous Agent?** - **Seller:** [Leena AI](https://www.g2.com/sellers/leena-ai) - **Year Founded:** 2018 - **HQ Location:** 132 West, 31st Street, Suite #1006, New York 10001 - **Twitter:** @LeenaAI_ (363 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13370785/ (290 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Inside sales specialist - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 70% Enterprise, 24% Mid-Market #### What Are Leena AI Autonomous Agent's Pros and Cons? **Pros:** - Ease of Use (22 reviews) - Efficiency (21 reviews) - Helpful (21 reviews) - Customer Support (20 reviews) - HR Management (14 reviews) **Cons:** - Technical Issues (8 reviews) - Reporting Issues (5 reviews) - Software Bugs (5 reviews) - Lack of Features (4 reviews) - Limited Features (4 reviews) ### 4. [Dust](https://www.g2.com/products/dust-dust/reviews) Dust is the Enterprise platform to build custom AI agents, connected to your company knowledge, powered by the best AI models. Dust powers every team, from support to legal to engineering. Start with pre-built templates, customize them to your specific needs, and deploy your AI agents everywhere. Dust is trusted by hundreds of companies worldwide. **Average Rating:** 4.8/5.0 **Total Reviews:** 32 **Who Is the Company Behind Dust?** - **Seller:** [Dust](https://www.g2.com/sellers/dust-0a447854-359e-43a8-a905-8d9756c54386) - **Year Founded:** 2023 - **HQ Location:** Paris, FR - **Twitter:** @DustHQ (11,846 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dust-tt/ (144 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 56% Mid-Market, 34% Small-Business #### What Are Dust's Pros and Cons? **Pros:** - Chatbot Development (1 reviews) - Customization (1 reviews) - Ease of Use (1 reviews) - Flexibility (1 reviews) - User Interface (1 reviews) ### 5. [MeBeBot Intelligent Assistant](https://www.g2.com/products/mebebot-intelligent-assistant/reviews) MeBeBot is an AI-driven platform that streamlines the entire employee journey by providing instant, accurate, and consistent answers to HR, IT, and Operations questions. Integrated directly into existing workflows like Slack and Microsoft Teams, MeBeBot acts as a centralized, "one-stop bot" for your global workforce, 24/7. Our proprietary AI, developed by HR professionals, leverages your company's own knowledge base to deliver answers with 97% accuracy. This automation frees your support teams from repetitive inquiries, saving 2-3 hours per day and reducing overall employee support costs by 40-60%. Beyond reactive support, MeBeBot’s AI Agent workflows automate manual processes like onboarding checklists, while proactive push notifications keep employees informed. MeBeBot ensures reliability with built-in guardrails and enterprise-grade security, featuring SOC 2 Type 2 certification and GDPR compliance to protect your sensitive data. Designed for companies of all sizes, from SMBs to large enterprises, MeBeBot is easy to deploy and customize. By handling Tier 1 questions and automating routine tasks, MeBeBot allows your teams to focus on strategic initiatives that drive business growth. **Average Rating:** 4.8/5.0 **Total Reviews:** 26 **Who Is the Company Behind MeBeBot Intelligent Assistant?** - **Seller:** [MeBeBot](https://www.g2.com/sellers/mebebot) - **Year Founded:** 2018 - **HQ Location:** Austin, US - **Twitter:** @HRTalkBot (34 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/33190792 (17 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 42% Mid-Market, 26% Enterprise #### What Are MeBeBot Intelligent Assistant's Pros and Cons? **Pros:** - Customer Support (12 reviews) - Ease of Use (12 reviews) - Helpful (10 reviews) - Efficiency (8 reviews) - Implementation Ease (6 reviews) **Cons:** - Integration Issues (2 reviews) - Learning Curve (2 reviews) - Reporting Issues (2 reviews) - Challenging Reporting (1 reviews) - Complexity (1 reviews) ### 6. [FPT.AI](https://www.g2.com/products/fpt-ai/reviews) FPT.AI is a comprehensive AI platform for business, aiming to elevate customer experience, increase productivity, improve employee experience, and optimize operating expenses. Established in 2017, FPT.AI offers a comprehensive AI platform with 05 inclusive solutions: Conversational AI, AI Contact Center Enhancement, Digital Customer Onboarding, Intelligent Document Processing, and AI Mentor. Currently, FPT.AI has empowered over 1000 enterprises in 15 countries to increase 67% productivity and save 40% operating costs, along with 10220 virtual assistants that are automating 200M+ interactions per month, serving more than 20 million end-users. **Average Rating:** 4.6/5.0 **Total Reviews:** 40 **Who Is the Company Behind FPT.AI?** - **Seller:** [FPT.AI](https://www.g2.com/sellers/fpt-ai) - **Company Website:** https://fpt.ai/ - **Year Founded:** 2017 - **HQ Location:** Hanoi, VN - **Twitter:** @fpt_ai (31 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/fptai (20 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 43% Small-Business, 43% Mid-Market #### What Are FPT.AI's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Easy Integrations (7 reviews) - Features (7 reviews) - Accuracy (6 reviews) - User Interface (5 reviews) **Cons:** - Chat Management (3 reviews) - Complexity (3 reviews) - Cost Limitations (3 reviews) - Difficult Installation (3 reviews) - Documentation Issues (3 reviews) ### 7. [Sendbird](https://www.g2.com/products/sendbird/reviews) Sendbird is an omnichannel AI agent platform designed to enhance customer experience by facilitating autonomous support and sales conversations. This innovative solution enables businesses to engage with customers across various channels while ensuring that human agents remain available for more complex inquiries. By leveraging AI technology, Sendbird empowers enterprises to proactively communicate with their customers, fostering deeper connections and driving customer satisfaction. Primarily targeting enterprises aiming to improve their customer service and sales processes, Sendbird serves a diverse range of industries, including e-commerce, finance, and telecommunications. The platform is particularly beneficial for organizations that manage a high volume of customer interactions and require efficient handling of these conversations. By automating routine inquiries and interactions, businesses can allocate their human resources to more intricate issues, ultimately optimizing operational efficiency and enhancing overall service quality. One of the standout features of Sendbird is its seamless integration with existing communication channels, allowing businesses to maintain a consistent presence across platforms. This omnichannel approach ensures that customers can reach out for support or sales inquiries through their preferred medium, whether it be chat, email, or social media. Additionally, Sendbird's AI capabilities enable the platform to initiate proactive business messages, re-engaging customers and enhancing their overall experience. This proactive communication not only addresses customer needs but also anticipates them, leading to increased satisfaction and loyalty. The platform's robust communication APIs further differentiate Sendbird from other solutions in the market. These APIs are designed to be scalable and adaptable, allowing businesses to create customized AI agents that cater to their specific requirements. This flexibility enables organizations to develop tailored solutions that resonate with their target audience, ensuring that customer interactions are both meaningful and effective. Moreover, Sendbird's award-winning design underscores its commitment to delivering high-quality communication experiences that prioritize user engagement. Sendbird effectively combines advanced AI technology with a comprehensive communication framework, setting itself apart in the realm of customer engagement solutions. By automating routine tasks and enabling proactive outreach, the platform enhances customer interactions while supporting businesses in achieving their operational goals. With its focus on maintaining human involvement for complex inquiries, Sendbird strikes a balance between efficiency and personalization, making it a valuable tool for enterprises looking to elevate their customer experience. **Average Rating:** 4.6/5.0 **Total Reviews:** 120 **Who Is the Company Behind Sendbird?** - **Seller:** [Sendbird](https://www.g2.com/sellers/sendbird) - **Company Website:** https://sendbird.com - **Year Founded:** 2013 - **HQ Location:** San Mateo, California - **Twitter:** @SendBird (4,840 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10043307/ (302 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Student Experience Team Member, Product Manager - **Top Industries:** Computer Software, Health, Wellness and Fitness - **Company Size:** 47% Mid-Market, 31% Small-Business #### What Are Sendbird's Pros and Cons? **Pros:** - Ease of Use (47 reviews) - Customer Support (31 reviews) - Features (26 reviews) - Easy Integrations (21 reviews) - Easy Setup (20 reviews) **Cons:** - Expensive (18 reviews) - Learning Curve (10 reviews) - Cost (9 reviews) - Cost Limitations (7 reviews) - Difficult Setup (7 reviews) ### 8. [Maqsam](https://www.g2.com/products/maqsam/reviews) The first Arabic-native AI agent integrated into the region’s leading customer service software. We are the leading Arabic AI-powered customer service software in the MENA region, revolutionizing customer experience by integrating with CRMs to optimize data management, automate tasks, boost efficiency, and drive revenue growth while offering local numbers globally. Maqsam’s Arabic-native AI Agent brings smarter conversations to the Arab world. Seamlessly integrated into our customer service software, Maqsam’s easy-to-deploy AI agent understands different Arabic dialects, context, and cultural nuances. Supported by a full suite of AI features, and the most accurate Arabic speech-to-text call transcription on the market, Maqsam’s platform empowers agents to respond faster and more naturally, and build upon rich insights from accurate sentiment analysis tools, a live dashboard, and so much more. Maqsam also makes it easy for businesses to grow roots and expand into new regional markets with local numbers, ensuring that every customer feels connected and supported close to home. By combining automation with a deep understanding of language and culture, Maqsam enables businesses to deliver reliable, personal, and around-the-clock support that customers truly connect with. Maqsam is leading the future of Arabic AI with a dedicated research team developing the company's own LLM model, leveraging the latest advancements in AI technology. Maqsam has become a pioneer in accurately transcribing Arabic calls and delivering advanced reports and analytics, making it the top choice for business communication solutions that effectively handle the various complexities of the Arabic language. **Average Rating:** 4.7/5.0 **Total Reviews:** 87 **Who Is the Company Behind Maqsam?** - **Seller:** [Maqsam](https://www.g2.com/sellers/maqsam) - **Company Website:** https://maqsam.com/ - **Year Founded:** 2019 - **HQ Location:** Al Rabie District, SA - **Twitter:** @MaqsamHQ (272 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/52185164 (152 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 55% Small-Business, 37% Mid-Market #### What Are Maqsam's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Features (8 reviews) - Call Management (7 reviews) - Customer Support (7 reviews) - Helpful (7 reviews) **Cons:** - Call Issues (6 reviews) - Call Quality Issues (5 reviews) - Poor Call Quality (4 reviews) - Voice Quality Issues (4 reviews) - Audio Issues (2 reviews) ### 9. [Balto](https://www.g2.com/products/balto/reviews) Balto is the AI workforce for the contact center. Balto delivers a complete contact center solution in a single license, uniting best-in-class Agent Assist, QA, Compliance, Coaching, Notes, and Insights in one cohesive platform. The result is value at every level of the organization: agents perform better, QA teams eliminate manual reviews, supervisors can coach at scale, and executive leaders gain clear visibility into conversation-driven business trends. Top-performing contact centers rely on Balto to protect revenue, reduce compliance risk, and improve customer experiences. To date, Balto has guided 500M+ conversations, supports 300+ customers, and leads our G2 category with 500+ five-star reviews. Products Include: - Real-Time Guidance (Agent Assist): Balto automatically provides agents with resources in real-time. - Quality Assurance: Balto automatically scores interactions. - Compliance: Balto automatically flags compliance issues. - Coaching: Balto automatically surfaces and delivers coaching recommendations. - Notes: Balto automatically summarizes conversations. - Insights: Balto automatically extracts insights from conversation data. **Average Rating:** 4.8/5.0 **Total Reviews:** 577 **Who Is the Company Behind Balto?** - **Seller:** [Balto](https://www.g2.com/sellers/balto) - **Company Website:** https://www.balto.ai/ - **Year Founded:** 2017 - **HQ Location:** St Louis, US - **Twitter:** @balto_ai (243 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/16265721/ (162 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Medicare Sales Representative, MSR - **Top Industries:** Insurance, Consumer Services - **Company Size:** 48% Mid-Market, 24% Enterprise #### What Are Balto's Pros and Cons? **Pros:** - Ease of Use (49 reviews) - Helpful (48 reviews) - Call Recording (16 reviews) - Customer Support (16 reviews) - Time-saving (16 reviews) **Cons:** - Call Issues (20 reviews) - Accuracy Issues (12 reviews) - AI Inaccuracy (11 reviews) - Pop-up Issues (7 reviews) - Call Limitations (6 reviews) ### 10. [Microsoft Copilot Studio](https://www.g2.com/products/microsoft-microsoft-copilot-studio/reviews) Microsoft Copilot Studio is a low-code platform designed to empower users to create and customize AI-driven agents that automate tasks and processes across various applications and services. By leveraging natural language processing and generative AI, Copilot Studio enables the development of intelligent agents capable of handling complex workflows, enhancing productivity, and streamlining operations within organizations. Key Features and Functionality: - Low-Code Development: Offers an intuitive graphical interface that allows users to build agents without extensive coding knowledge, making AI development accessible to a broader audience. - Integration with Microsoft Ecosystem: Seamlessly connects with Microsoft 365 applications, Azure services, and other platforms, enabling agents to interact with existing tools and data sources. - Customizable Agents: Users can tailor agents to specific business needs by defining custom workflows, integrating with APIs, and utilizing pre-built or custom connectors. - Multi-Channel Deployment: Agents can be deployed across various channels, including websites, mobile apps, social media platforms, and internal business applications, ensuring broad accessibility. - Advanced Analytics and Monitoring: Provides dashboards and AI-driven insights to monitor agent performance, user interactions, and effectiveness, facilitating continuous improvement. Primary Value and Solutions Provided: Microsoft Copilot Studio addresses the need for efficient automation and intelligent assistance within organizations. By enabling the creation of custom AI agents, it helps businesses: - Enhance Productivity: Automate repetitive tasks and processes, allowing employees to focus on higher-value activities. - Improve Customer Engagement: Deploy agents that provide instant support and information to customers across multiple channels, enhancing satisfaction and responsiveness. - Streamline Operations: Integrate agents with existing systems to facilitate seamless workflows and data management, reducing manual intervention and errors. - Foster Innovation: Empower teams to develop and iterate on AI solutions rapidly, promoting a culture of innovation and continuous improvement. By providing a versatile and user-friendly platform for AI agent development, Microsoft Copilot Studio enables organizations to harness the power of artificial intelligence to solve complex challenges and drive business success. **Average Rating:** 4.4/5.0 **Total Reviews:** 152 **Who Is the Company Behind Microsoft Copilot Studio?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,954 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 39% Small-Business, 33% Enterprise #### What Are Microsoft Copilot Studio's Pros and Cons? **Pros:** - Ease of Use (51 reviews) - Easy Integrations (24 reviews) - Easy Setup (17 reviews) - AI Integration (15 reviews) - Automation (15 reviews) **Cons:** - Expensive (11 reviews) - Limited Customization (11 reviews) - Learning Curve (10 reviews) - Complex Workflows (8 reviews) - Integration Issues (8 reviews) ### 11. [Outreach](https://www.g2.com/products/outreach/reviews) Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, and Verizon to name a few. To learn more, please visit www.outreach.io. **Average Rating:** 4.3/5.0 **Total Reviews:** 3,498 **Who Is the Company Behind Outreach?** - **Seller:** [Outreach](https://www.g2.com/sellers/outreach) - **Company Website:** https://www.outreach.io/demo - **Year Founded:** 2014 - **HQ Location:** Seattle, WA - **Twitter:** @outreach_io (7,695 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3559595/ (1,511 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Sales Development Representative - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 59% Mid-Market, 22% Enterprise #### What Are Outreach's Pros and Cons? **Pros:** - Ease of Use (80 reviews) - Automation (49 reviews) - Helpful (47 reviews) - Features (41 reviews) - Time-saving (41 reviews) **Cons:** - Missing Features (32 reviews) - Learning Curve (23 reviews) - Limitations (21 reviews) - Limited Customization (19 reviews) - Integration Issues (16 reviews) ### 12. [Regal.ai](https://www.g2.com/products/regal-ai/reviews) Regal helps businesses transform their customer experience with AI Agents. Regal helps businesses build, improve and manage AI Agents for CX. We're the only voice AI platform that treats conversations as part of your customer journey, not a separate channel. We have deep contact center experience, tools that let any team build complex AI Agents for CX, and a track record of improving customer lifetime value. For instance, our Unified Customer Profile allows businesses to understand real-time customer intent signals and automatically tailors multi-touch inbound and outbound interactions with a blend of AI Agents and your human agents. Regal supports over 200 leading brands including Toyota, Google, Kin Insurance, Ro, and Coursera. Regal is based in NYC and is backed by $83M from leading investors including Emergence Capital, Founder Collective and Homebrew. **Average Rating:** 4.7/5.0 **Total Reviews:** 44 **Who Is the Company Behind Regal.ai?** - **Seller:** [Regal Voice](https://www.g2.com/sellers/regal-voice) - **Year Founded:** 2020 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/regal-io/ (130 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Insurance, Hospital & Health Care - **Company Size:** 75% Mid-Market, 20% Small-Business #### What Are Regal.ai's Pros and Cons? **Pros:** - Helpful (16 reviews) - Features (14 reviews) - Ease of Use (13 reviews) - Customer Support (12 reviews) - Efficiency (12 reviews) **Cons:** - Learning Curve (5 reviews) - Inadequate Reporting (4 reviews) - Limited Features (4 reviews) - Complexity (3 reviews) - Missing Features (3 reviews) ### 13. [Helpshift](https://www.g2.com/products/helpshift/reviews) Helpshift is an AI-Native Customer Support and Engagement Platform designed to maximize Customer Lifetime Value (LTV) by facilitating meaningful interactions between brands and their customers. This solution integrates three foundational pillars: advanced technology that enhances the customer experience, AI that scales engagement efforts, and expert human services that deliver strategic value. Together, these elements create a comprehensive customer engagement framework that is both efficient and empathetic, applicable to digital-first businesses operating across mobile, web, and in-app environments. Targeted at customer experience leaders, support operations teams, product managers, and community directors, Helpshift caters to organizations seeking to optimize customer interactions and drive measurable business outcomes. The platform is particularly beneficial for teams looking to streamline support processes, enhance customer engagement, reduce churn, and maintain brand safety across digital touchpoints. With Helpshift, brands can effectively manage customer conversations and turn them into actionable insights that contribute to retention and growth. The platform's versatility allows it to address a range of use cases, from automated customer service and proactive engagement to community management and trust and safety operations. Helpshift offers four essential solutions: Support, Engagement, Trust and Safety, and Community. The Support solution delivers efficient AI-powered customer service through Care AI for instant resolution, Language AI for native multilingual support across 75+ languages, and AI Copilot for agent productivity, augmented by elite human specialists with 24/7 global coverage. The Engagement solution enables brands to create proactive experiences with Engage AI, which predicts churn risk and identifies upsell opportunities, supported by dedicated VIP Account Managers who deliver concierge service. The Trust and Safety solution combines best-in-class partner technology for automated moderation, age verification, and toxicity-detection filters with Guard AI for monitoring and quality assurance of AI- and human-agent conversations, plus expert moderators and threat analysts for nuanced content review and complex escalations. The Community solution uses Community AI to analyze sentiment trends across social platforms and pairs that intelligence with expert community managers who shape culture and engage directly with audiences. The platform's key features include a native SDK that embeds directly into mobile, web, and PC applications for seamless customer interactions without disrupting the user experience. Unified Orchestration connects in-app, web, and social touchpoints with shared context, while Real-Time Intelligence surfaces behavior insights that drive decisions. Enterprise-Grade Security includes SOC2, GDPR, HIPAA, and COPPA, among other certifications. By bridging the gap between operational efficiency and empathetic engagement, Helpshift empowers organizations to reduce operational costs, increase customer satisfaction, protect brand reputation, and foster stronger community health. **Average Rating:** 4.3/5.0 **Total Reviews:** 338 **Who Is the Company Behind Helpshift?** - **Seller:** [Keywords Studios](https://www.g2.com/sellers/keywords-studios) - **Company Website:** https://www.keywordsstudios.com - **Year Founded:** 1998 - **HQ Location:** Dublin, County Dublin, Ireland - **Twitter:** @KeywordsStudios (5,058 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/keywordsstudios (11,564 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Service Representative, Customer Support - **Top Industries:** Computer Games, Entertainment - **Company Size:** 62% Mid-Market, 22% Small-Business #### What Are Helpshift's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Features (3 reviews) - Case Management (2 reviews) - Efficiency (2 reviews) - Navigation Ease (2 reviews) **Cons:** - Connection Issues (2 reviews) - Software Unresponsiveness (2 reviews) - Difficult Navigation (1 reviews) - Downtime (1 reviews) - Lack of Detail (1 reviews) ### 14. [Aisera](https://www.g2.com/products/aisera/reviews) Aisera delivers an Agentic AI platform that leverages artificial intelligence and machine learning to automate and transform enterprise service desk operations across IT, HR, finance, legal, facilities, and customer service domains, delivering exponential cost efficiencies, higher organizational productivity, and an enhanced employee experience. Aisera’s Agentic AI platform acts as a cognitive layer of Artificial Intelligence on top of existing enterprise infrastructure, delivering a single pane of glass view into all business knowledge stored in all the disparate SORs, data systems, and applications that most enterprises accumulate over decades of technology investments. With a no-rip-n-replace approach, Aisera readily integrates with these existing SORs and applications and provides businesses the ability to launch fully autonomous agents that meet and exceed the most stringent enterprise data security, privacy, and compliance requirements and policies. The result is a highly efficient enterprise with transformed employee and customer experiences that translate into a continued increase in productivity levels across the enterprise. **Average Rating:** 4.4/5.0 **Total Reviews:** 133 **Who Is the Company Behind Aisera?** - **Seller:** [Automation Anywhere](https://www.g2.com/sellers/automation-anywhere) - **Year Founded:** 2003 - **HQ Location:** San Jose, CA - **Twitter:** @AutomationAnywh (55,065 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/208639/ (4,314 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 64% Enterprise, 26% Mid-Market #### What Are Aisera's Pros and Cons? **Pros:** - Helpful (51 reviews) - Ease of Use (46 reviews) - Customer Support (44 reviews) - Artificial Intelligence (34 reviews) - Automation (34 reviews) **Cons:** - Learning Curve (23 reviews) - Time-Consuming (15 reviews) - Complexity (14 reviews) - AI Limitations (12 reviews) - Steep Learning Curve (12 reviews) ### 15. [Forethought](https://www.g2.com/products/zendesk-forethought/reviews) Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that goes beyond basic automation. By actively learning, making decisions, and providing intelligent responses, our AI enables support teams to achieve industry-leading results while minimizing inefficiencies. Designed to adapt to your company's unique needs, Forethought's AI handles repetitive inquiries so CX reps can confidently focus on high-value interactions. With an emphasis on productivity, personalization, and reliability, Forethought ensures you stay in control while improving customer satisfaction and loyalty at every touchpoint. **Average Rating:** 4.3/5.0 **Total Reviews:** 165 **Who Is the Company Behind Forethought?** - **Seller:** [Zendesk](https://www.g2.com/sellers/zendesk) - **Company Website:** https://www.zendesk.com - **Year Founded:** 2007 - **HQ Location:** San Francisco, CA - **Twitter:** @Zendesk (102,672 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/418095/ (7,302 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Financial Services - **Company Size:** 65% Mid-Market, 20% Small-Business #### What Are Forethought's Pros and Cons? **Pros:** - Helpful (23 reviews) - Customer Support (19 reviews) - Artificial Intelligence (16 reviews) - Customer Satisfaction (16 reviews) - Efficiency (16 reviews) **Cons:** - Delays (5 reviews) - Long Delays (5 reviews) - Cost (4 reviews) - Expensive (4 reviews) - Learning Curve (4 reviews) ### 16. [Conversica](https://www.g2.com/products/conversica/reviews) Conversica is building the world’s largest augmented workforce using Conversational AI. We make every connection personal. Conversica is the leading provider of Conversational AI helping companies attract, acquire and grow revenue across the customer lifecycle. Our omnichannel AI Assistants engage in human-like, two-way dialogue in real-time or on buyers’ time to boost productivity, increase performance, and ultimately drive revenue opportunities. With built-in best practices battle-tested over a decade of experience and 1 billion interactions, Conversica AI Assistants help Marketing, Sales, and Customer Success teams work smarter to meet customer expectations. Empower your revenue teams with true, sophisticated AI-powered by Natural Language Processing (NLP), deep learning capabilities, and business process automation. With 98% accuracy, our AI Assistants are more accurate than a human. Revenue leaders cannot afford to be satisfied with the status quo. AI Assistants make the impossible possible by touching every lead at scale, accelerating opportunities, and increasing team performance without increasing headcount. Reach the next level of growth by catering to customer expectations for prompt, persistent, and personalized communications at scale. **Average Rating:** 4.5/5.0 **Total Reviews:** 185 **Who Is the Company Behind Conversica?** - **Seller:** [Conversica LLC](https://www.g2.com/sellers/conversica-llc) - **Company Website:** https://www.conversica.com - **Year Founded:** 2007 - **HQ Location:** Foster City, CA - **Twitter:** @MyConversica (11,051 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5285477/ (109 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Automotive, Computer Software - **Company Size:** 63% Mid-Market, 21% Small-Business #### What Are Conversica's Pros and Cons? **Pros:** - Efficiency (6 reviews) - Lead Generation (5 reviews) - Customer Engagement (4 reviews) - Ease of Use (4 reviews) - Time-saving (4 reviews) **Cons:** - AI Limitations (4 reviews) - Inaccuracy (3 reviews) - Inadequate Response System (3 reviews) - Limited AI (3 reviews) - Limited Customization (3 reviews) ### 17. [Jason AI](https://www.g2.com/products/jason-ai/reviews) Jason AI SDR Agent – AI-powered sales assistant to sell your product Who’s Jason For? Small teams, big ambitions? You don’t need to hire more SDRs. Let Jason take care of prospecting, research, and follow-ups, while you focus on the big picture. Growing businesses – As you scale, keeping your outreach personal becomes more challenging. Jason ensures every message feels like it’s coming from you—no matter how many leads you're reaching. Global enterprises – Looking to expand? Jason speaks multiple languages and connects with prospects from over 150 countries. Breaking into new markets has never been easier. What Makes Jason Different? Non-stop prospecting Jason doesn’t clock out. He’s always on, digging through over 1 billion B2B contacts to find the right leads. Smart research and personalization Jason doesn’t just scrape data—he digs deep. He pulls insights from LinkedIn, company sites, and social media to create real, meaningful outreach. Instead of “Hi {{First name}},” Jason might say, “Hey [Prospect], loved your post on [topic]! Let’s talk about how we can help you take it further.” It’s like catching up with a friend who’s always in the know. Multichannel outreach Jason handles email, LinkedIn, and phone calls—whatever your prospect prefers. He builds outreach sequences that match their behavior, so you stay top of mind without being pushy. Perfectly crafted messages Worried that AI outreach might sound robotic, too generic or worse—full of mistakes? Don’t be. With Jason, you can rest easy. Each email is double-checked using the latest tech, ensuring your outreach sounds human, professional, and, most importantly, error-free. You won’t need to review or edit every message—Jason’s the first AI SDR you can truly rely on. Global reach Want to connect with prospects in different languages or markets? Jason’s multilingual capabilities help you break barriers, reaching prospects across 150+ countries. You can expand globally without the headache of managing time zones or translation issues. Reply management When a prospect replies, Jason jumps right in, picking up the conversation like it never stopped. He matches your tone, follows your strategy, and pulls in key details from your docs to keep things on track. If it makes sense, he’ll even attach relevant media, turning a simple reply into a conversation that moves your prospect closer to saying "yes." Effortless scheduling No more back-and-forth trying to find a meeting time. Jason syncs with your calendar, finds open slots, and books meetings with your prospects. You just show up, ready to close the deal. Jason is created to become your partner in sales, handling the time-consuming tasks that take your team away from what they do best: building relationships and closing deals. By customizing outreach, researching prospects, and managing replies, Jason allows your team to focus on building relationships and closing deals. With Jason, you’re not just automating sales, you’re making them smarter. Give him a go, and let him handle the busywork so you can focus on what really matters. **Average Rating:** 4.9/5.0 **Total Reviews:** 10 **Who Is the Company Behind Jason AI?** - **Seller:** [Reply.io](https://www.g2.com/sellers/reply-io) - **Year Founded:** 2016 - **HQ Location:** San Jose, US - **Twitter:** @ReplyAppTeam (1,769 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/replynow/about/ (88 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 80% Small-Business, 20% Mid-Market ### 18. [yellow.ai](https://www.g2.com/products/yellow-ai/reviews) Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1100 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO, across 85+ countries in 135+ languages. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors. **Average Rating:** 4.4/5.0 **Total Reviews:** 100 **Who Is the Company Behind yellow.ai?** - **Seller:** [yellow.ai](https://www.g2.com/sellers/yellow-ai) - **Year Founded:** 2016 - **HQ Location:** San Mateo, California - **Twitter:** @yellowdotai (1,550 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/yellowmessenger/about (864 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 38% Small-Business, 33% Mid-Market #### What Are yellow.ai's Pros and Cons? **Pros:** - Integrations (11 reviews) - Chatbot Development (10 reviews) - Chatbots (9 reviews) - Ease of Use (9 reviews) - Easy Integrations (9 reviews) **Cons:** - Steep Learning Curve (7 reviews) - Learning Curve (6 reviews) - AI Limitations (3 reviews) - Complexity (3 reviews) - Difficult Implementation (3 reviews) ### 19. [Conversifi](https://www.g2.com/products/conversifi/reviews) Conversifi is an AI-powered LinkedIn automation platform that handles entire conversation flows on autopilot while maintaining your authentic voice and tone. Unlike traditional tools that only automate initial outreach, Conversifi manages multi-turn conversations, responds intelligently to prospects, and moves discussions toward your goals—all without manual intervention. **Average Rating:** 5.0/5.0 **Total Reviews:** 16 **Who Is the Company Behind Conversifi?** - **Seller:** [Conversifi](https://www.g2.com/sellers/conversifi) - **Year Founded:** 2025 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/conversifi-io/ (30 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising - **Company Size:** 94% Small-Business, 6% Mid-Market #### What Are Conversifi's Pros and Cons? **Pros:** - Conversations Management (1 reviews) - Customer Engagement (1 reviews) - Helpful (1 reviews) - Setup Ease (1 reviews) ### 20. [Toffu AI](https://www.g2.com/products/toffu-ai/reviews) Toffu AI is an AI-powered marketing automation platform designed to streamline marketing operations for B2B SaaS companies. It enables marketing teams to execute strategies, analyze data, and make informed decisions through a conversational chat interface. By integrating with existing marketing tools, Toffu AI automates repetitive tasks, generates insights, and optimizes campaigns in real time, allowing teams to focus on strategic initiatives. Key Features: - Conversational AI Interface: Allows users to perform marketing tasks and receive insights through natural language commands, simplifying complex operations. - Seamless Tool Integration: Connects with platforms like Google Analytics, LinkedIn, and Google Ads to coordinate campaigns and automate workflows. - Automated Task Execution: Handles repetitive activities such as keyword research and campaign optimization, freeing up time for strategic planning. - Data-Driven Insights: Provides real-time analysis of marketing data, offering actionable recommendations to enhance performance. - Smart Playbooks: Offers adaptable, repeatable workflows for various marketing strategies, guiding users through tasks like account-based marketing and influencer outreach. Primary Value and Solutions: Toffu AI addresses the inefficiencies of manual marketing processes by automating tasks such as data aggregation, report generation, and cross-platform campaign management. This automation reduces time spent on administrative work and minimizes human error in data interpretation. The platform is particularly valuable for marketing teams in B2B companies, agencies, and enterprises aiming to scale operations without increasing headcount. Use cases include scaling account-based marketing research, optimizing paid ad budgets, and conducting real-time competitor analysis to inform campaign adjustments. **Average Rating:** 4.7/5.0 **Total Reviews:** 23 **Who Is the Company Behind Toffu AI?** - **Seller:** [Toffu AI](https://www.g2.com/sellers/toffu-ai) - **Year Founded:** 2024 - **HQ Location:** Middletown, US - **LinkedIn® Page:** https://linkedin.com/company/toffu-ai (3 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 74% Small-Business, 17% Mid-Market #### What Are Toffu AI's Pros and Cons? **Pros:** - Content Creation (6 reviews) - Time Saving (6 reviews) - Valuable Insights (6 reviews) - Integration Capabilities (4 reviews) - Marketing Strategies (4 reviews) **Cons:** - Data Inaccuracy (2 reviews) - Limited Features (2 reviews) - Software Bugs/Issues (2 reviews) - Credit Issues (1 reviews) - Integration Issues (1 reviews) ### 21. [Intelo.ai](https://www.g2.com/products/intelo-ai/reviews) From Buy Planning to Allocation and Replenishment, Intelo automates critical workflows, enabling retailers to meet demand accurately, reduce excess inventory, and improve sell-through. By streamlining complex data challenges, our AI agents empower teams to make smarter, faster decisions that drive profitability and operational efficiency. **Average Rating:** 5.0/5.0 **Total Reviews:** 10 **Who Is the Company Behind Intelo.ai?** - **Seller:** [Intelo.ai](https://www.g2.com/sellers/intelo-ai) - **Year Founded:** 2021 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/73484387 (34 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 80% Mid-Market, 20% Small-Business #### What Are Intelo.ai's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Easy Integrations (2 reviews) - Insights (2 reviews) - AI Integration (1 reviews) - Centralized Information (1 reviews) **Cons:** - Data Inaccuracy (1 reviews) - Manual Processes (1 reviews) - Slow Performance (1 reviews) ### 22. [Conduit AI](https://www.g2.com/products/conduit-conduit-ai/reviews) Conduit's AI agents handle customer conversations across SMS, WhatsApp, email, voice, social, and more — answering questions, processing requests, and following up, all without adding headcount. Where most automation stops at sending messages, Conduit's agents hold real two-way conversations. They book reservations, process refunds, qualify leads, and escalate to a human when the situation calls for it. Every interaction is logged and cross-channel context is maintained, so nothing falls through when a customer switches channels. Teams in hospitality and property management use Conduit to handle high-volume customer communication at scale — reducing response times, cutting manual workload, and delivering consistent service across every channel. Setup starts with your existing knowledge base and the system improves continuously as it handles more conversations. **Average Rating:** 4.7/5.0 **Total Reviews:** 19 **Who Is the Company Behind Conduit AI?** - **Seller:** [Conduit](https://www.g2.com/sellers/conduit-990433b3-4ce9-403c-8479-66274ec2643b) - **Company Website:** https://www.conduit.ai/ - **HQ Location:** San Francisco , CA - **LinkedIn® Page:** https://www.linkedin.com/company/useconduitai/ (30 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospitality - **Company Size:** 90% Small-Business, 10% Mid-Market ### 23. [Haptik](https://www.g2.com/products/haptik/reviews) Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most compelling conversational commerce platform of the 21st century, Haptik’s Conversational Commerce platform enables brands to design delightful experiences that improve conversion rates across every stage of their customer’s journey. Haptik’s leading clients and partners include KFC, Whirlpool, Starhub, HP, Reliance Jio, CEAT, Disney Hotstar, OLA, and Zurich Insurance among others. The company has been featured as a Category Leader across many platforms including Gartner, G2, Opus Research & more. **Average Rating:** 4.5/5.0 **Total Reviews:** 162 **Who Is the Company Behind Haptik?** - **Seller:** [Haptik](https://www.g2.com/sellers/haptik) - **Year Founded:** 2013 - **HQ Location:** New York, US - **Twitter:** @haptik (5,970 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/haptik-inc/ (309 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Product Manager - **Top Industries:** Insurance, Financial Services - **Company Size:** 50% Mid-Market, 29% Enterprise #### What Are Haptik's Pros and Cons? **Pros:** - Helpful (27 reviews) - Ease of Use (26 reviews) - Features (26 reviews) - Customer Support (22 reviews) - Efficiency (13 reviews) **Cons:** - Missing Features (10 reviews) - AI Limitations (7 reviews) - Limited Features (7 reviews) - Delays (6 reviews) - Complexity (5 reviews) ### 24. [Regie.ai](https://www.g2.com/products/regie-ai/reviews) Regie.ai is a comprehensive sales engagement solution designed to streamline pipeline generation for sales teams. As the landscape of sales continues to evolve, the demands for effective prospecting have increased significantly. Traditional sales tools often fall short in addressing these challenges, leaving crucial prospecting tasks incomplete. Regie.ai addresses these gaps by integrating representatives with AI agents within a cohesive workflow, ensuring that every aspect of prospecting is managed efficiently throughout the sales process. This platform is particularly beneficial for sales professionals and teams looking to enhance their prospecting efforts. By providing a unified solution, Regie.ai caters to a diverse audience, including sales representatives, managers, and organizations aiming to optimize their lead generation strategies. The platform is designed to tackle the complexities of modern sales, allowing users to focus on building relationships rather than getting bogged down by administrative tasks. Key features of Regie.ai include multi-line dialing, data enrichment, intent signal analysis, and automation for email and social outreach. These functionalities work together to create a signal-driven engagement model that is both structured and relevant. By consolidating various tools into one platform, Regie.ai eliminates the chaos often associated with juggling multiple sales applications. This integration not only enhances productivity but also ensures that sales teams can effectively engage with their total addressable market (TAM). The benefits of using Regie.ai extend beyond mere efficiency. The platform empowers sales teams to execute their prospecting strategies with greater precision, leveraging AI-driven insights to identify and prioritize leads. By automating routine tasks, sales representatives can dedicate more time to meaningful interactions with prospects, ultimately leading to higher conversion rates. Regie.ai stands out in the sales enablement category by providing a holistic approach to pipeline generation, combining human expertise with advanced technology to drive results. **Average Rating:** 4.4/5.0 **Total Reviews:** 353 **Who Is the Company Behind Regie.ai?** - **Seller:** [Regie.ai](https://www.g2.com/sellers/regie-ai) - **Company Website:** https://www.regie.ai/ - **Year Founded:** 2020 - **HQ Location:** San Francisco, CA - **Twitter:** @regieai (345 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/regie-ai/ (94 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Sales Development Representative - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 48% Mid-Market, 31% Small-Business #### What Are Regie.ai's Pros and Cons? **Pros:** - Ease of Use (29 reviews) - Helpful (21 reviews) - Time-saving (19 reviews) - Useful (12 reviews) - Personalization (10 reviews) **Cons:** - Inaccuracy (7 reviews) - Messaging Issues (5 reviews) - Content Quality (4 reviews) - Inaccurate Data (4 reviews) - Learning Curve (4 reviews) ### 25. [11x](https://www.g2.com/products/11x/reviews) 11x builds a digital GTM workforce that delivers human level results for sales, marketing, and revops teams. These workers operate 24/7, in multiple languages, with human-level intelligence – reimagining how go-to-market teams get work done. Our flagship product, Alice, is the category-leading AI SDR that autonomously identifies accounts, researches prospects, crafts hyper-personalized outreach across multiple channels, and books qualified meetings straight to your calendar. Alice will \* Find the right leads leveraging data in your CRM, intent signals, up-to-date third party data, search the web for niche audiences, and even target visitors to your website. \* Do expert level extensive research, by accessing public information on the web including news, interviews, podcasts, reports, and even social posts \* Marry that with internal knowledge about your company’s products, services, and case studies \* Generate highly personalized sequences and show you her thought process \* Scale the outreach across multiple channels, including maintaining all of the email infrastructure In short, Alice is your all in one platform for your entire inbound and outbound operations. You can now go from an idea to a live campaign at the speed of thought. Julian is an AI phone agent, designed for inbound and consented outbound use cases. \* When someone signs up for a demo on your website, Julian can call them back within seconds, qualifying them, answering questions, and getting a sales meeting booked with your rep. \* Julian can nurture and upsell leads, and even help prospects navigate onboarding. \* Julian can operate across many languages, and geographies, works 24/7, is integrated deeply into your workflows, and is fully customizable. We believe the future of selling is faster, smarter, and more human-centered. That’s why we pair world-class engineering with hands-on GTM experts to deliver measurable pipeline growth, without adding headcount. 11x is backed by Benchmark and Andreessen Horowitz and has offices in San Francisco and London. If you’re ready to put outbound on autopilot and build the pipeline of the future, meet Alice. **Average Rating:** 4.4/5.0 **Total Reviews:** 32 **Who Is the Company Behind 11x?** - **Seller:** [11x](https://www.g2.com/sellers/11x) - **Company Website:** https://www.11x.ai/ - **Year Founded:** 2023 - **HQ Location:** San Francisco, California, United States - **LinkedIn® Page:** https://www.linkedin.com/company/11x-ai (78 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 50% Mid-Market, 31% Small-Business #### What Are 11x's Pros and Cons? **Pros:** - Ease of Use (10 reviews) - Customer Support (9 reviews) - Helpful (9 reviews) - Lead Generation (5 reviews) - Time-saving (5 reviews) **Cons:** - Learning Curve (2 reviews) - Missing Features (2 reviews) - AI Limitations (1 reviews) - Difficult Setup (1 reviews) - Inaccuracy (1 reviews) ## What Is AI Agents? [ Agentic AI Software](https://www.g2.com/categories/agentic-ai)