Best AI Agents - Page 8

How Many AI Agents Products Does G2 Track?

Total Products under this Category: 4,304

Category Stats (Sep 2026)

  • Average Rating: 4.61/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Leya (+60.0%) - Among all products in this category, Leya recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank AI Agents Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 321,100+ Authentic Reviews
  • 4,304+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agents

G2 Grid® for AI Agents plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, Rippling, Insider One, Notion, Retell AI, Qualified, ClickUp, and Microsoft Copilot.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=rippling&focus%5B%5D=insider-one&focus%5B%5D=notion&focus%5B%5D=retell-ai&focus%5B%5D=qualified&focus%5B%5D=clickup&focus%5B%5D=microsoft-copilot-2026-08-27)

Wonderchat

Wonderchat is an AI customer service and sales agent that answers only from your own content and cites the source on every reply. It reads your help center, documentation, product catalog, and past tickets, so it resolves customer questions without inventing answers about pricing, specs, or policy. Key benefits: • Every answer is grounded in your content and shows its source, so the AI agent does not hallucinate. • Says when it cannot answer and hands the conversation to a human, with the full chat history already on screen. • Sets up on your existing documentation and knowledge base, no code required. • Runs an AI voice agent and live chat, plus native human handover. • Flat, predictable pricing. You do not pay per resolution, so each one costs less as you scale. • Two agents on one platform: a Support Agent that deflects tickets and a Sales Agent that qualifies leads from your website. • Integrates with Salesforce, Zendesk, Freshdesk, HubSpot, Shopify, and Calendly. • SOC 2 Type II, GDPR (EU-hosted in Frankfurt), and a HIPAA BAA available. How it works: Wonderchat uses multi-pass retrieval to find the right answer in your knowledge base, then shows the exact source it used. When the first search comes back weak, it reformulates and searches again. A self-improving QA loop flags weak answers as knowledge gaps and proposes a fix you approve in one click, so the agent keeps getting better on your own content. Proof of performance: • 1.7M+ conversations resolved for 1,000+ businesses across 40+ languages. • ~76% resolution rate across customers in the last 30 days. • Jortt resolves ~92% of roughly 30,000 monthly inquiries with Wonderchat. Best for SaaS teams replacing a docs bot that hallucinates, industrial and ecommerce sites that need to answer pre-sales questions before a buyer leaves, and support teams that want ticket deflection they can trust.

Average Rating: 4.9/5.0

Total Reviews: 22

Who Is the Company Behind Wonderchat?

Who Uses This Product?

  • Company Size: 61% Small, 22% Medium

What Are Recent G2 Reviews of Wonderchat?

Laivly

Laivly’s platform combines the best, most effective large AI models and enables you to teach Sidd to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction. And do it all safely, quickly, and with total control.

Average Rating: 4.6/5.0

Total Reviews: 37

Who Is the Company Behind Laivly?

  • Seller: Laivly
  • Company Website:
  • Year Founded: 2021
  • HQ Location: Winnipeg, CA
  • LinkedIn® Page: www.linkedin.com
    142 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Services, Retail
  • Company Size: 38% Small, 32% Medium

What Do G2 Reviewers Say About Laivly?

AI-generated summary from verified user reviews

Pros
  • Users find Laivly to be extremely helpful for transcription and documentation, enhancing focus and efficiency during calls.
  • Users appreciate the responsive customer support from Laivly, which ensures timely issue resolution and enhances their experience.
  • Users find Laivly to be incredibly user-friendly, enhancing overall work efficiency and ensuring smooth operation.
  • Users appreciate the efficiency of Laivly, enjoying streamlined workflows and improved productivity through seamless integration and user-friendly tools.
  • Users find Laivly's simple and fast setup process allows for quick start and seamless integration into workflows.
Cons
  • Users report inaccuracy in transcriptions with Laivly, leading to unreliable documentation and frustration during note-taking.
  • Users face a steep learning curve for advanced features in Laivly, but support helps ease the transition.
  • Users face poor understanding from Laivly, leading to incorrect transcriptions and misinterpretations during calls.
  • Users report software bugs in Laivly, leading to frustrating delays in resolution and affecting overall functionality.
  • Users feel that the real-time guidance feature requires enhancements for a better experience.

What Are Recent G2 Reviews of Laivly?

Supervity

Supervity is the Services-as-Software company building Self-Driving Auto Apps for enterprise operations. The company’s AI Employees execute operational work while humans remain in command through policies, governance, and oversight. From individual AI Employees to enterprise-scale AI Command Centers, Supervity enables organizations to run AI-first operations across finance, procurement, HR, IT, customer operations, and shared services. Supervity’s platform enables organizations to deploy AI Employees that execute operational work end-to-end under human-defined policies and governance. Built around the principle of “AI does the work. You are in command,” Supervity combines AI Employees, Auto Policies, Auto Workbench, Auto Insights, Auto Manager Console, Auto Graph, and Auto Runtime into a unified architecture for self-driving business operations. Supervity’s platform supports organizations across a wide range of operational environments: • AI Employees that execute operational work across enterprise systems and workflows • AI Command Centers that provide visibility, governance, exception handling, and operational oversight • Self-Driving Auto Apps for functions such as Finance, Procurement, IT, HR, and Shared Services • Human-in-command operational controls through Auto Policies and Auto Workbench • Sovereign and enterprise-ready deployments for regulated and large-scale environments • Durable AI operations through Auto Runtime and Auto Graph architecture Supervity’s enterprise deployments include organizations such as Daikin, Adani, and the State of West Virginia, where Self-Driving Auto Apps are being used to support AI-first operations across enterprise workflows.

Average Rating: 4.9/5.0

Total Reviews: 19

Who Is the Company Behind Supervity?

Who Uses This Product?

  • Company Size: 50% Medium, 40% Small

What Do G2 Reviewers Say About Supervity?

AI-generated summary from verified user reviews

Pros
  • Users find the automation features of Supervity enhance user engagement and streamline feedback collection effectively.
  • Users appreciate the business growth capabilities of Supervity, utilizing templates for effective user engagement and feedback.
  • Users appreciate the powerful customization options of Supervity for tailored surveys and user engagement nudges.
  • Users find Supervity's platform very easy to use, thanks to its powerful templates for surveys and nudges.
  • Users find Supervity's easy creation of templates beneficial for effective user engagement and feedback collection.
Cons
  • Users find the dashboard issues challenging due to limited intuitiveness and basic usage data provided.
  • Users find the lack of integration with third-party BI tools limits the analytics dashboards' effectiveness and usability.
  • Users find the limited analytics frustrating, as the dashboards lack intuitiveness and advanced integration options.
  • Users find the limited features of Supervity lacking, particularly in analytics and integration with BI tools.
  • Users find the limited functionality of analytics dashboards frustrating, as they only provide basic usage data without advanced features.

What Are Recent G2 Reviews of Supervity?

What Are G2 Users Discussing About Supervity?

Evly

Evly is an AI assistant designed to enhance your customer service, built by support veterans who understand what actually works. Unlike other AI, Evly actually gets your business, seamlessly integrating into your CRMs and workflows. Why Evly? Evly will let you handle 85% of routine requests in under 15 seconds and in more than 95 languages, anytime. Our AI delivers human-like responses across 6+ industries while your team focuses on complex issues. Key benefits highlighted - Lightning-fast 15-second response times for common queries - Complete automation of routine tasks (cancellations, transactions, changes) - 95+ language support for global customers - Seamless integration with existing tools and workflows - Deep analytics for continuous improvement - 24/7 omnichannel coverage Evly is that one AI that adapts to you and works for you, not the other way around.

Average Rating: 4.9/5.0

Total Reviews: 22

Who Is the Company Behind Evly?

  • Seller: Everhelp
  • Year Founded: 2021
  • HQ Location: Warsaw, PL
  • LinkedIn® Page: www.linkedin.com
    263 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 123% Small, 18% Medium

What Do G2 Reviewers Say About Evly?

AI-generated summary from verified user reviews

Pros
  • Users find Evly's ease of use remarkable, enhancing productivity and streamlining team communication effortlessly.
  • Users value the automation capabilities of Evly, significantly improving efficiency and reducing workload for their teams.
  • Users commend Evly for its exceptional automation and quick response times, significantly enhancing customer satisfaction.
  • Users highly value the seamless connectivity of Evly, enabling instant and efficient communication across systems and languages.
  • Users value Evly's efficient tracking, as it handles repetitive inquiries, ensuring quick customer responses anytime.
Cons
  • Users experience dashboard issues with layout and compactness, which could enhance overall user experience and efficiency.
  • Users find the difficult setup of Evly a bit time-consuming, but manageable with assistance during the process.
  • Users note a steep learning curve for Evly, requiring time for setup and training before enjoying its benefits.
  • Users note some initial language accuracy issues with Evly, but improvements were made over time with feedback.
  • Users find difficult implementation to be time-consuming, but believe the service quality makes it worthwhile.

What Are Recent G2 Reviews of Evly?

Clay

Clay automates your data enrichment and email outbound motion by aggregating 100+ data providers, real-time data scraping, and AI message writing into a simple spreadsheet. Filter your dream lead lists with 300+ attributes to target the right leads at the right time, and then use AI to write personalized messages that significantly increase response rates and meetings booked. Trusted by more than 50,000 teams, Clay helps teams rapidly scale outbound without adding headcount. Experiment and run the highest performing campaigns so your sales team can focus on converting their existing pipeline.

Average Rating: 4.6/5.0

Total Reviews: 217

Who Is the Company Behind Clay?

  • Seller: Clay.com
  • Company Website:
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    1,343 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 73% Small, 25% Medium

What Do G2 Reviewers Say About Clay?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Clay, enabling quick navigation and achieving results effortlessly.
  • Users love Clay for its seamless integrations, enhancing productivity and customizing workflows across various platforms effortlessly.
  • Users appreciate the lead generation capabilities of Clay, enabling personalized outreach and access to valuable lead information effortlessly.
  • Users love the time-saving features of Clay, effortlessly streamlining processes and enhancing efficiency in lead management.
  • Users appreciate the automation capabilities of Clay, enhancing efficiency and simplifying contact management significantly.
Cons
  • Users find the learning curve steep with Clay, making initial adoption and setup quite challenging.
  • Users find the learning difficulty with Clay daunting, often struggling with the steep learning curve and setup process.
  • Users find Clay to be expensive, which may deter smaller teams from fully utilizing its capabilities.
  • Users find the limited credits for team collaboration frustrating, often hindering effective data management and usage.
  • Users find the time-consumption in setup and operation of Clay to be a significant hurdle for effective usage.

What Are Recent G2 Reviews of Clay?

Workhuman Social Recognition

Workhuman is the world’s #1 employee recognition platform. It pioneered the category 25+ years ago and is the largest provider by far, with 3x the scale of its nearest competitor. Workhuman’s market leadership is validated by a track record of helping over 7 million users at the world's most iconic brands deliver rewards and recognition programs that drive measurable business impact. In fact, Workhuman offers the only ROI Guarantee in the industry, and prides itself on documented customer proof of delivering increased retention, higher eNPS and engagement. Unlike other vendors who outsource their rewards and support, Workhuman is committed to providing our customers with an exceptional end-to-end experience. From recognition to redemption, never outsourced. The AI-native platform's operational core is one of the world’s largest rewards marketplaces which provides a consumer grade user experience with hundreds of thousands of options and locally curated catalogues in over 150 countries. The marketplace features 24/7 human support in dozens of languages, native mobile apps, and boasts a 95%+ redemption and satisfaction rate. Workhuman offers unrivaled in-house customer support, complemented by specialized consulting teams of former HR leaders and data scientists. These experts combine their knowledge with advanced AI and the proprietary Workhuman iQ platform to transform rich recognition data into real-time insights regarding employee skills, culture, and performance. This capability is proprietary and uniquely branded as "Human Intelligence." With enterprise-grade security and seamless, certified integrations with essential tools like Workday, Microsoft Teams, Slack, and Outlook, Workhuman solidifies its position as the best recognition platform for companies of all sizes – from the Fortune 500 to fast-growing mid-market – and the only one proven to drive business impact that matters.

Average Rating: 4.7/5.0

Total Reviews: 2,497

Who Is the Company Behind Workhuman Social Recognition?

  • Seller: Workhuman Cloud
  • Company Website:
  • Year Founded: 1999
  • HQ Location: Framingham, MA
  • Twitter: @Workhuman
    28,602 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,016 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Manager
  • Top Industries: Information Technology and Services, Pharmaceuticals
  • Company Size: 74% Large, 13% Medium

What Do G2 Reviewers Say About Workhuman Social Recognition?

AI-generated summary from verified user reviews

Pros
  • Users love the easy team recognition features of Workhuman, fostering a positive culture and rewarding hard work effectively.
  • Users appreciate the ease of use of Workhuman Social Recognition, effectively promoting a positive culture of acknowledgment.
  • Users appreciate the ease of use with Workhuman, facilitating quick access for recognizing team achievements effortlessly.
  • Users love the positive impact of peer recognition, enhancing engagement and creating a supportive workplace culture.
  • Users appreciate the ease of recognition with Workhuman, enhancing team morale through quick and simple rewards.
Cons
  • Users find reward limitations frustrating, as tier options are lacking and the redemption process is lengthy.
  • Users face recognition issues due to complex criteria and delays in the approval process, affecting timely acknowledgment.
  • Users feel there are limited reward options available, wishing for more choices and clearer point conversion for rewards.
  • Users find the limited reward options insufficient, desiring more variety and clearer point conversions.
  • Users find reward issues frustrating, as the limited options and complicated point system hinder effective recognition.

What Are Recent G2 Reviews of Workhuman Social Recognition?

What Are G2 Users Discussing About Workhuman Social Recognition?

MessageMind

MessageMind is an AI-native CRM powered by a human-like AI agent that connects across WhatsApp, Instagram, Facebook Messenger, SMS, email, and voice calls — all inside one advanced unified inbox available on web and mobile. Accessible anytime and anywhere, MessageMind centralizes every customer interaction into one seamless platform. We’ve transformed customer support by building an AI that communicates with real human tone, understands context, and performs full end-to-end actions. The AI can read and interpret text, images, PDFs, documents, and audio messages, then respond naturally while completing real tasks such as tracking orders, checking stock levels, booking appointments, sending reminders, updating CRM records, generating invoices, taking payments, and much more — all autonomously and in real time. MessageMind integrates effortlessly with all major platforms — including Shopify, WooCommerce, Wix, BigCommerce, Squarespace, Stripe, Revolut, Calendly, Google Calendar, Zoom, and existing CRMs — and also supports fully custom integrations to match any workflow or internal system. This makes it a powerful all-in-one solution for e-commerce brands, service businesses, agencies, and enterprises looking to streamline operations and deliver exceptional customer experiences. Easy to train and deploy, MessageMind supports 80+ languages and offers a catalog of over 200 ultra-realistic AI voices, enabling global support through voice calls and voice notes that feel genuinely human. With MessageMind, businesses can unify conversations, automate workflows, reduce operational costs, increase customer satisfaction, and scale support 24/7 — all without expanding their team. It’s the future of customer communication, built for speed, accuracy, and limitless scalability.

Average Rating: 5.0/5.0

Total Reviews: 20

Who Is the Company Behind MessageMind?

  • Seller: MessageMind
  • Year Founded: 2023
  • HQ Location: ,
  • Twitter: @messagemind_ai
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 52% Small, 48% Medium

What Do G2 Reviewers Say About MessageMind?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support at MessageMind, enhancing teamwork and simplifying communication management.
  • Users praise the impressive automation features of MessageMind, highlighting its ease of setup and user-friendly interface.
  • Users praise the ease of use of MessageMind, appreciating its quick setup and efficient automated features.
  • Users find the easy setup of MessageMind quick and effortless, making it accessible for all skill levels.
  • Users value the real-time collaboration in MessageMind, enhancing teamwork and communication for support inquiries.
Cons
  • Users find the learning curve steep, as manual training and setups can be time-consuming and complex.
  • Users find the AI limitations challenging, especially with complex issues and the unintuitive intents system.
  • Users find the cost of MessageMind steep for small businesses, preferring more affordable options and clearer free plan limits.
  • Users face limited customization options in MessageMind, often requiring workarounds for basic quality-of-life features.
  • Users find the lack of a basic paid plan leads to expensive options that may not suit all budgets.

What Are Recent G2 Reviews of MessageMind?

Appointwise

Every lead answered in seconds, qualified in conversation, booked into your calendar. Appointwise is an AI appointment setter for agencies, coaches and consultants. It replies to every lead across SMS, WhatsApp, Instagram, Messenger, web chat and email, qualifies them in natural conversation, and books confirmed appointments straight into your calendar. 5.2M+ leads handled | 31M+ messages sent | 620,000+ leads converted What makes it different Most tools in this category send a templated reply and a booking link. Appointwise holds the conversation. It answers the question that was actually asked, using your knowledge base, works out whether the lead is worth a call, handles objections, and agrees a time in dialogue. Median first response is 11 seconds. Typical accounts book 30-40% of leads. Multi-channel engagement • SMS, WhatsApp, Instagram, Messenger, web chat and email • One agent, one knowledge base, one calendar across every channel • Answers at any hour, including the ones nobody staffs Conversational booking • No booking links. The agent reads live availability and confirms the time in conversation • Books in the lead's timezone, and only once they explicitly confirm • Handles reminders, reschedules and cancellations Qualification and guardrails • Your questions, your disqualifiers, your tone, configured per agent • Answers grounded in your uploaded knowledge base, not a generic script • Every reply is checked before it sends. Prices, links and bookings that fail the check are blocked and rewritten • Escalates to a human on request, and pauses itself the moment a teammate replies Built for agencies • A sub-account per client, so knowledge bases, calendars and conversations stay separated • White-label and client rebilling (Growth and above) • Split testing, revenue analytics and a test environment (Growth and above) Integrations GoHighLevel: Connect a sub-account over OAuth, install the Appointwise snapshot, paste two Custom Values. Appointwise then reads contacts, custom fields, calendars and availability, replies inside the GoHighLevel conversation thread, and books into your existing calendar. Pipeline stages are not part of the sync. Twilio: Bring your own account and keep your numbers and messaging rates. Meta: Instagram DMs, Messenger and Lead Ads. Pricing Starter, $97/month 1 sub-account, 3 AI agents, 1 team seat Growth, $297/month 10 sub-accounts, 100 AI agents, 3 team seats, white-label, client rebilling, split testing, revenue analytics Enterprise, custom pricing Unlimited sub-accounts, agents and seats, 24/7 support, done-for-you setup, dedicated account manager Every plan includes 100,000 messages a month, then $0.005 each. 14-day free trial on Starter and Growth. Extra sub-accounts are $67/month on Starter and $29/month on Growth. Best for Marketing and lead generation agencies running it across a book of clients Coaches and consultants who want applications qualified before they hit the calendar Home and local services answering quote requests out of hours High-ticket sales teams filtering low-fit leads before a setter spends time

Average Rating: 4.9/5.0

Total Reviews: 43

Who Is the Company Behind Appointwise?

  • Seller: Appointwise
  • Company Website:
  • Year Founded: 2023
  • HQ Location: HORSHAM, GB
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, Owner
  • Top Industries: Marketing and Advertising
  • Company Size: 98% Small, 2% Medium

What Do G2 Reviewers Say About Appointwise?

AI-generated summary from verified user reviews

Pros
  • Users praise the excellent customer support of Appointwise, noting its role in enhancing client results effectively.
  • Users appreciate the ease of use of Appointwise, which enhances client results efficiently and effectively.

What Are Recent G2 Reviews of Appointwise?

Thoughtly

Thoughtly is an AI go-to-market (GTM) platform that helps businesses activate and convert their warm pipeline through voice-first automation. The platform deploys natural, human-sounding AI voice agents that engage prospects in real conversations—answering and placing calls, qualifying leads, scheduling meetings, and seamlessly transferring to live team members when needed. By integrating with popular CRMs and marketing tools such as Salesforce, HubSpot, and Calendly, Thoughtly accelerates speed-to-lead, improves conversion rates, and reduces customer acquisition costs. Unlike traditional dialers or static drip campaigns, Thoughtly’s AI agents provide fully conversational outreach. They combine the scalability of automation with the effectiveness of live representatives, ensuring that every lead is followed up instantly and no opportunity is missed. This makes Thoughtly a powerful solution for industries where timely engagement is critical, including education, healthcare, insurance, financial services, consumer legal, and automotive. Companies in these sectors use Thoughtly to manage high lead volumes, re-engage pipeline, and deliver 24/7 coverage without increasing headcount. Thoughtly is designed for enterprise-grade reliability and compliance. The platform is SOC 2 Type II and HIPAA certified, making it suitable for organizations that handle sensitive data and require robust security. It is built to scale from 10,000 leads per month to hundreds of thousands, with seamless integrations, high uptime, and dependable performance across diverse workflows. Key features include human-like voice interactions that sound natural and engaging, automation of repetitive tasks like lead qualification and scheduling, and intelligent handoff to live agents. By combining these capabilities, Thoughtly enables businesses to streamline sales operations, reduce costs, and improve customer experiences. In today’s competitive marketplace, Thoughtly helps businesses convert more leads, close more deals, and maximize revenue opportunities—powered by AI voice agents that sound human, work tirelessly, and never miss a call.

Average Rating: 4.7/5.0

Total Reviews: 56

Who Is the Company Behind Thoughtly?

  • Seller: Thoughtly
  • Company Website:
  • Year Founded: 2023
  • HQ Location: New York City, US
  • Twitter: @thoughtlyai
    972 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Marketing and Advertising, Consumer Services
  • Company Size: 92% Small, 11% Medium

What Do G2 Reviewers Say About Thoughtly?

AI-generated summary from verified user reviews

Pros
  • Users find Thoughtly's ease of use exceptional, streamlining communication and saving valuable time for their teams.
  • Users benefit from efficiency improvements with Thoughtly, streamlining outreach and saving significant time on tasks.
  • Users value the AI integration of Thoughtly for streamlining outreach and enhancing call efficiency.
  • Users value the exceptional customer support from Thoughtly, enhancing efficiency and easing the onboarding process.
  • Users appreciate the intuitive and well-organized user interface of Thoughtly, simplifying navigation and enhancing usability.
Cons
  • Users face a challenging learning curve with Thoughtly, requiring significant time and support for understanding the platform.
  • Users find the operational complexity of Thoughtly challenging, needing tech skills and better support to navigate features.
  • Users note a need for missing features, including better report exports and quicker customer support options.
  • Users find difficult learning curve with Thoughtly, requiring extra support and tutorials for advanced workflows.
  • Users find the difficult setup of Thoughtly time-consuming and confusing, particularly lacking clear guidance for configuration.

What Are Recent G2 Reviews of Thoughtly?

Giga

AI support agents for the largest B2C companies in the world

Average Rating: 4.4/5.0

Total Reviews: 28

Who Is the Company Behind Giga?

  • Seller: Giga
  • Year Founded: 2023
  • HQ Location: San Francisco , US
  • LinkedIn® Page: www.linkedin.com
    120 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 55% Medium, 41% Small

What Are Recent G2 Reviews of Giga?

Maven AGI

Maven AGI is an advanced AI agent platform specifically designed to transform customer support operations for enterprises. Unlike traditional AI tools that merely enhance existing workflows, Maven AGI is engineered to address the complexities of enterprise customer experience (CX). This includes managing extensive technology stacks, adhering to regulatory requirements, handling high-volume customer inquiries, and meeting the expectations of customers who demand accurate and timely responses. The platform enables autonomous agents to resolve up to 93% of queries without the need for human intervention, effectively streamlining support across voice, chat, and email channels from the outset. Targeting mid-market and enterprise teams that have outgrown conventional helpdesk automation, Maven AGI provides a solution that takes full ownership of customer interactions. Organizations such as TripAdvisor, ClickUp, and Rho have successfully integrated Maven AGI into their support operations, utilizing it not as a supplementary chatbot layer, but as the primary engine for resolving customer inquiries. This shift allows enterprises to enhance their customer service capabilities significantly, ensuring that they can handle complex queries efficiently and effectively. One of the standout features of Maven AGI is its ability to integrate seamlessly with existing customer relationship management (CRM) systems, helpdesk solutions, and telephony infrastructure. This integration process can be completed in just a few days, eliminating the need for extensive workflow rebuilds or lengthy implementation timelines. The platform's agents leverage live, version-accurate knowledge bases to tackle intricate, multi-step inquiries, thereby minimizing instances of hallucination, unnecessary escalation, and compliance breaches. Maven AGI boasts several key capabilities that enhance its value proposition. It offers autonomous resolution across multiple communication channels through a unified reasoning engine, ensuring consistent and accurate responses. The platform also features native integrations with popular tools such as Salesforce, Zendesk, Freshdesk, Genesys, and Twilio, allowing for a cohesive support environment. Additionally, the AI Agent Designer provides users with the ability to fine-tune, test, and monitor agent behavior, ensuring optimal performance and alignment with organizational goals. Furthermore, Maven AGI adheres to stringent compliance standards, including SOC 2 Type II, ISO 27001, HIPAA, and PCI DSS, reinforcing its reliability and security for enterprise applications.

Average Rating: 4.8/5.0

Total Reviews: 27

Who Is the Company Behind Maven AGI?

  • Seller: Maven AGI
  • Company Website:
  • Year Founded: 2023
  • HQ Location: Boston
  • Twitter: @MavenAGI
    438 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    108 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Wholesale
  • Company Size: 71% Medium, 25% Large

What Do G2 Reviewers Say About Maven AGI?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive ease of use of Maven AGI, enabling streamlined workflows and improved decision-making effortlessly.
  • Users appreciate the powerful automation capabilities of Maven AGI, noting its efficiency and ease of use.
  • Users value the powerful automation and user-friendly interface of Maven AGI, enabling faster, smarter decision-making.
  • Users value the excellent customer satisfaction facilitated by Maven AGI, with effective support and automation enhancing productivity.
  • Users commend the reliability of Maven AGI, significantly enhancing productivity and providing consistent, trustworthy insights.
Cons
  • Users find the high cost of Maven AGI a barrier, especially for smaller firms seeking advanced AI solutions.
  • Users find the expensive pricing of Maven AGI a barrier, limiting access for smaller businesses to advanced tools.
  • Users face a steep learning curve with Maven AGI's advanced features, despite helpful simulation and testing tools.
  • Users face a steep learning curve with Maven AGI, especially for advanced agent behaviors and lacking documentation.
  • Users find the difficult implementation of Maven AGI challenging, especially due to its high cost for smaller firms.

What Are Recent G2 Reviews of Maven AGI?

Optimizely Agent Platform

Optimizely Agent Platform (formerly Optimizely Opal) is the agent orchestration platform purpose-built for marketing and digital teams, empowering marketers to create, govern and scale AI—no developers needed. From personalized content creation and continuous compliance checks to automated reporting, Optimizely Agent Platform gives marketers the power to do the work they dreamed of, with results they can prove.

Average Rating: 4.2/5.0

Total Reviews: 21

Who Is the Company Behind Optimizely Agent Platform?

  • Seller: Optimizely
  • Company Website:
  • Year Founded: 1994
  • HQ Location: New York
  • Twitter: @Optimizely
    28,791 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,650 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 33% Medium, 33% Small

What Are Recent G2 Reviews of Optimizely Agent Platform?

LivePerson

LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transformation, orchestrate conversations across all channels, departments and systems, supercharge agent productivity, and deliver more personalized, AI-empowered customer experiences. Our platform is built for large, highly-regulated, consumer-facing enterprises. Hundreds of the world’s leading brands — including HSBC, Burberry, Chipotle, and Virgin Media — use our Conversational Cloud® platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of generative AI and large language models(LLM) for better business outcomes. With LivePerson’s solutions, you can understand what customers want, connect to the right channels, assist your agents, and embrace AI-powered automation — all in service of your business and customers. Here are some of the business outcomes brands are seeing with LivePerson: - 2x uptick in employee efficiency - 10X conversions vs. traditional digital - 20% boost in customer satisfaction - 90% automation containment rates - 50% decrease in agent attrition rates With LivePerson, you have the world’s largest dataset at your fingertips. The Conversational Cloud platform powers nearly 1 billion conversational interactions each month, making our AI more accurate than any competitor and used by every major industry across the world. We help you turn your customers’ words into actionable data — and dollar signs for your business.

Average Rating: 4.3/5.0

Total Reviews: 185

Who Is the Company Behind LivePerson?

  • Seller: LivePerson
  • Company Website:
  • Year Founded: 1995
  • HQ Location: New York, NY
  • Twitter: @LivePerson
    10,758 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,183 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Internet, Retail
  • Company Size: 43% Medium, 33% Large

What Do G2 Reviewers Say About LivePerson?

AI-generated summary from verified user reviews

Pros
  • Users value the intelligent AI responses of LivePerson, enhancing personalized and engaging customer interactions across various channels.
  • Users value the ease of use of LivePerson, enabling seamless, personalized interactions across multiple communication channels.
  • Users appreciate the intelligent and personalized responses of LivePerson, enhancing engagement across multiple digital channels.
  • Users appreciate the intelligent AI responses of LivePerson, enhancing personalized interactions and valuable insights across channels.
  • Users value the efficiency of LivePerson, benefiting from swift customer engagement and effective communication across channels.
Cons
  • Users often find the learning curve steep, making onboarding challenging for new developers or teams.
  • Users find the complexity of setup for LivePerson daunting, particularly novice users struggling with functionality and performance.
  • Users face a steep learning curve with LivePerson, making initial setup and optimization challenging and time-consuming.
  • Users find LivePerson to be very expensive, with high implementation costs and demands on resources for setup.
  • Users find the missing features, such as email integration and improved reporting, hinder the overall experience with LivePerson.

What Are Recent G2 Reviews of LivePerson?

Botpress

Botpress is the enterprise-grade AI agent platform for customer support. Founded as an AI agent company, Botpress has spent 10 years building the infrastructure that makes enterprise-grade AI support possible, with over 750,000 agents shipped. Botpress offers a complete platform for building, deploying, and managing AI-powered customer support experiences. Its AI-native helpdesk combines ticket management, routing, agent workspaces, analytics, and customer communication channels in a single system, allowing AI agents and human agents to collaborate seamlessly while preserving full conversation context. Organizations can either integrate it with existing platforms such as Zendesk, Intercom, and Freshdesk or use it as a standalone solution. For teams that want to build their own AI agents, Botpress provides Studio, a visual no-code builder with integrations, knowledge base connectivity, and multi-channel deployment. Technical teams can also use the Agent Development Kit (ADK), a code-first framework that provides full control over agent logic, integrations, and behavior. Botpress can handle the tickets that every other tool escalates, due to its deep history is AI agent infrastructure. There is no technical ceiling on what it can do, and developer-level control is available for teams that need to go further. Botpress works on top of any existing helpdesk as an overlay or as a fully standalone helpdesk. In 2025, Botpress raised a $25M Series B led by FRAMEWORK Ventures with participation from HubSpot, Deloitte, and Inovia, to accelerate platform growth and global adoption. The company continues to expand its ecosystem of tools, integrations, and prebuilt workflows, making it easier for businesses to adopt AI agents in real-world use cases. Botpress stands at the center of the shift from static chatbots to autonomous AI systems. By providing the infrastructure for safe, scalable, and production-ready agents, Botpress enables companies to transform how work gets done across customer-facing and internal processes.

Average Rating: 4.5/5.0

Total Reviews: 420

Who Is the Company Behind Botpress?

  • Seller: Botpress
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Quebec, QC
  • Twitter: @getbotpress
    2,651 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    98 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 74% Small, 15% Medium

What Do G2 Reviewers Say About Botpress?

AI-generated summary from verified user reviews

Pros
  • Users praise Botpress for its ease of use, enabling quick chatbot creation without coding expertise.
  • Users value the workflow flexibility of Botpress, enabling rapid development and integration of sophisticated chatbots.
  • Users value the seamless integrations with tools like WhatsApp and Slack, enhancing adaptability and user experience.
  • Users commend the easy integrations of Botpress, enhancing adaptability and simplifying the chatbot implementation process.
  • Users love the intuitive interface of Botpress, making chatbot creation easy for both technical and non-technical users.
Cons
  • Users face a steep learning curve with Botpress due to complex access and insufficient troubleshooting guides.
  • Users find the limited features of Botpress hinder effective conversation management and user detail handling.
  • Users find the missing features in Botpress frustrating, particularly in managing conversations and user details efficiently.
  • Users often face a steep learning curve with Botpress, particularly when customizing features beyond the basic setup.
  • Users find the poor documentation frustrating, leading to confusion and wasted time troubleshooting issues with Botpress.

What Are Recent G2 Reviews of Botpress?

What Are G2 Users Discussing About Botpress?

Meiro

Meiro is customer data infrastructure that deploys wherever your data needs to live — on AWS, Azure, GCP, or on-premise in any country. No forced data egress. Your infrastructure, your rules. We turn fragmented customer data into real-time customer context that every team and every AI agent can trust. Meiro Pipes (CDI) — for data engineers and product teams. It captures behavioral events from every touchpoint, enriches them, and routes data to your warehouse, analytics stack, activation tools, and AI agents. More than 60M events are routinely processed daily for a single enterprise client. Built-in AI agents support schema mapping, pipeline debugging, and setup. Includes an MCP server and CLI for structured context access. Meiro Audiences (CDP) — for marketers, CRM teams, and growth operators. It provides a persistent single customer view, AI-powered segmentation, calculated attributes, and consent governance. Native adtech integrations include Meta CAPI, Google Ads, TikTok, and The Trade Desk. Audiences can also be queried by AI agents in real time. Meiro Engage (CEP) — for hyper-personalization across email, push, SMS, WhatsApp, web banners, and paid media. It supports journey orchestration, conversion triggers, and agent-triggered actions, with no volume limits. All three products share one data layer, one identity graph, and one governance model — no middleware, no integration sprawl. Outcomes our clients deliver: +300% addressable audiences, +160% ROAS, 84% conversion uplift through personalization, and 60–80% cost savings versus legacy CDPs at scale. Warehouse-composable: Works natively with Snowflake, BigQuery, and Databricks — or runs fully standalone. You do not need a warehouse to get started. Bring one later, or not at all. Sovereign deployment: Deploy Meiro self-hosted on any cloud in any region, on-premise, or fully managed by us. Your AI agents access customer context inside your infrastructure — with no data export and no third-party model training on your data.

Average Rating: 4.7/5.0

Total Reviews: 82

Who Is the Company Behind Meiro?

  • Seller: Meiro
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Singapore, SG
  • Twitter: @Meiro_io
    126 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    55 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 44% Medium, 39% Small

What Do G2 Reviewers Say About Meiro?

AI-generated summary from verified user reviews

Pros
  • Users love the advanced personalization features of Meiro, enhancing customer experiences and driving revenue growth.
  • Users value data segmentation with Meiro, enabling personalized engagement through a unified and real-time customer view.
  • Users appreciate the ease of use of Meiro, highlighting its smooth integration and intuitive interface for data management.
  • Users value the responsive customer support from Meiro, enhancing the onboarding experience and overall satisfaction.
  • Users admire the exceptional customization of Meiro, enabling tailored solutions that enhance data privacy and marketing effectiveness.
Cons
  • Users note a steep learning curve for non-technical teams, though onboarding support helps ease the transition.
  • Users find the difficult setup of Meiro requires technical expertise and can be time-consuming for teams.
  • Users wish for a more user-friendly visual builder for web banners, enhancing ease of use and functionality.
  • Users note limited customization options in Meiro, which may not suit all industry needs and preferences.
  • Users find the difficult learning curve of Meiro challenging, especially for non-technical teams needing coding adjustments.

What Are Recent G2 Reviews of Meiro?

What Are G2 Users Discussing About Meiro?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated