Glia is the leading AI customer interactions solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital interaction with our proprietary ChannelLess® Architecture. With Glia’s AI for All™, organizations solve the tradeoff between efficiency and expe
HCL BigFix AEX is a part of Autonomous Endpoint Management pillar under HCLSoftware AI & Intelligent Operations framework. It is a Generative AI-driven agent assist solution that offers intelligent self-service support, comprehends employee requests and perpetually refines its responses for enha
Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience. Support and sales teams can automate tasks, increase efficiency, and drive revenue across multiple channels like voice calls and WhatsApp. Maqsam enables companies to expand m
eGain Virtual Assistant for Agents™ continuously monitors conversations to serve up best-practice guidance and knowledge to agents when relevant.
UneeQ is the global standard for digital humans, allowing brands to create AI-powered customer experience at scale. Digital humans use conversational AI and a natural human interface to scale personal, personalized customer interactions. You can create your brand's digital human personality in minut
Signals is the Cloud Employee Platform redefining how work gets done. Cloud Employees are autonomous, programmable AI agents designed to replace high-volume, client-facing roles across sales, marketing, customer service, and HR. Powered by the Signals Data Engine™, they combine customer data, collec
About Capacity: As support costs continue to rise, support teams are often overburdened, struggling to maintain service levels with increasing ticket volumes, and facing pressure to find cost-effective solutions to improve performance while managing growing demand. Capacity offers an omnichannel pla
Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business r
iAdvize is a conversational commerce pioneer and the leader in trusted generative AI for e-commerce. We offer safe, compliant, and connected AI copilots to boost conversion rates 10x while automating at least 75% of the workload. Innovative brands like Cdiscount, Samsung, and Nespresso use iAdvize t
G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes p
Box: The leader in Intelligent Content Management — Store, secure, and automate content on an AI-powered platform Box helps businesses of every size get more value from their documents and files with stringent security controls, intelligent workflow automation, and AI agents that extract critical
EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade platform seamlessly integrates voice, video, and text messaging into web, desktop, and mobile appli
Leadgenerator.io: Transforming B2B Lead Generation for Growth-Driven Teams Discover Leadgenerator.io, the innovative B2B lead generation platform that reimagines and automates the lead generation process for sales, marketing, and operations professionals. Our state-of-the-art platform offers the es
Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate large volumes of customer requests, eliminate time-consuming processes, and optimize their use of human
Netomi’s Customer Experience AI platform automatically resolves customer service issues at the highest rate in the industry. Our patented AI delivers unsurpassed accuracy and customer satisfaction, yet is surprisingly easy to deploy and use. It works seamlessly alongside your live agents and busine