Best AI Agents - Page 9

How Many AI Agents Products Does G2 Track?

Total Products under this Category: 4,304

Category Stats (Sep 2026)

  • Average Rating: 4.61/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Leya (+60.0%) - Among all products in this category, Leya recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank AI Agents Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 321,100+ Authentic Reviews
  • 4,304+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agents

G2 Grid® for AI Agents plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, Rippling, Insider One, Notion, Retell AI, Qualified, ClickUp, and Microsoft Copilot.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=rippling&focus%5B%5D=insider-one&focus%5B%5D=notion&focus%5B%5D=retell-ai&focus%5B%5D=qualified&focus%5B%5D=clickup&focus%5B%5D=microsoft-copilot-2026-08-27)

Boomi

Boomi, the data activation company for AI, powers the agentic enterprise by bringing data to life across the business. The Boomi Enterprise Platform is the active data foundation that delivers essential agentic infrastructure to drive agentic transformation. By unifying agent design and governance, API and MCP management, integration and automation, and data management into a single platform, Boomi enables organizations to harness the power of AI with secure, scalable connectivity. Trusted by over 30,000 customers and supported by a network of 800+ partners, Boomi helps organizations of all sizes achieve agility, efficiency, and innovation at scale.

Average Rating: 4.4/5.0

Total Reviews: 455

Who Is the Company Behind Boomi?

  • Seller: Boomi
  • Company Website:
  • Year Founded: 2000
  • HQ Location: Conshohocken, PA
  • Twitter: @boomi
    101,014 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,024 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 45% Large, 39% Medium

What Do G2 Reviewers Say About Boomi?

AI-generated summary from verified user reviews

Pros
  • Users value the powerful integrations Boomi provides, enabling seamless connectivity with multiple cloud providers and tools.
  • Users appreciate the ease of use of Boomi, making integrations quick and straightforward with strong support.
  • Users value the easy integrations Boomi offers, simplifying connections with multiple systems and enhancing overall functionality.
  • Users value Boomi's seamless integration features, enhanced documentation, and robust support for deployment and monitoring.
  • Users value the robust integration capabilities of Boomi, facilitating seamless connections with multiple systems and tools.
Cons
  • Users find that complexity in implementation leads to increased effort and performance issues with Boomi's integrations.
  • Users find the initial learning curve of Boomi challenging, particularly with complex scenarios before implementation.
  • Users report that Boomi can be difficult to learn initially, especially with complex scenarios and intricacies.
  • Users face integration issues with Boomi, highlighting the need for more connectors and improved user interface simplicity.
  • Users face complex coding challenges with Boomi, requiring significant effort for integrating intricate business logic.

What Are Recent G2 Reviews of Boomi?

What Are G2 Users Discussing About Boomi?

Planhat

Planhat is an agentic customer platform, built to give humans and AI agents the full context they need to drive exceptional customer outcomes. Commercial teams at B2B enterprises use Planhat to automate workflows across the entire customer lifecycle, from onboarding and expansion to renewals and scaled customer success, turning better outcomes into revenue growth and enduring profitability. The platform spans three solutions; a category-leading Customer Success Platform (CSP), a comprehensive CRM system, and most recently, an AI-native Professional Services Automation (PSA) offering. The PSA brings resource management, project delivery, and services revenue into the same unified data model that has powered Planhat's category leading CSP for over a decade, helping teams drive adoption, reduce churn, and identify expansion opportunities through Customer 360 profiles, health scoring, and customer analytics. Core capabilities include AI workflows, conversational AI, and customer portals, all based on high-fidelity time-series data. Planhat serves organizations across software, IT and telecoms, healthcare & life sciences, financial services, and security.

Average Rating: 4.5/5.0

Total Reviews: 945

Who Is the Company Behind Planhat?

  • Seller: Planhat
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Stockholm, Stockholm County
  • Twitter: @planhat
    1,045 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    248 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Success Manager, Head of Customer Success
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Medium, 31% Small

What Do G2 Reviewers Say About Planhat?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Planhat exceptional, facilitating smooth integration and team adoption.
  • Users commend the exceptional customer support from Planhat, enhancing their experience and ensuring effective collaboration.
  • Users value the extensive customization options in Planhat, enhancing their experience and streamlining workflows effectively.
  • Users love the automation capabilities of Planhat, as it significantly saves time and enhances team productivity.
  • Users value the efficiency of Planhat for automating workflows and enhancing visibility into customer health.
Cons
  • Users find the learning curve steep, struggling to navigate features and setup pages during initial use of Planhat.
  • Users find the complexity of Planhat daunting, with a challenging learning curve that hinders initial usability.
  • Users face integration issues with Planhat, causing challenges in data management and trustworthiness among teams.
  • Users note a steep learning curve with Planhat, though support accelerates the process and enhances understanding.
  • Users find the formula fields restrictive, desiring greater flexibility and automation for easier customization and efficiency.

What Are Recent G2 Reviews of Planhat?

What Are G2 Users Discussing About Planhat?

Workvivo

Workvivo HQ gives Comms, HR, and IT teams an AI-powered employee experience no traditional intranet can match. With HQ Agent helping every employee find trusted answers and take action in seconds, and Seer turning employee feedback and sentiment into actionable intelligence, Workvivo is the missing link in your AI transformation strategy, driving adoption by making AI useful, accessible, and engaging for every employee. HQ Agent brings conversational and agentic AI into the daily flow of work. Employees can ask questions in natural language, receive concise answers grounded in trusted company sources, search across connected workplace content, and complete everyday tasks without navigating multiple systems. AI-powered summaries, enterprise search, federated knowledge, third-party data connections, and governance controls help organizations make workplace AI useful, secure, and accessible to every employee. AI is also embedded across internal communications and employee engagement. AI Compose helps teams create, personalize, translate, and optimize content, while Catch Me Up gives employees fast, relevant summaries of important updates. AI Podcasts and automated Employee Journeys help organizations deliver more engaging communications and guide employees through key moments such as onboarding, role changes, and promotions. Seer uses AI to transform employee listening into action. It brings together surveys, sentiment analysis, AI-powered comment analysis, engagement data, benchmarking, and workforce insights so leaders can understand what employees need, identify emerging issues, and respond faster. This connects employee voice directly to better communication, engagement, and business decisions. Built for frontline, hybrid, remote, and desk-based workforces, Workvivo acts as the AI-powered digital front door to work. Employees can access company news, conversations, recognition, documents, knowledge, workplace services, and essential tools through one intuitive experience across mobile, desktop, and digital signage—helping organizations drive AI adoption across the entire workforce, not just desk-based teams. Workvivo integrates with the technology organizations already use, including Microsoft 365, Google Workspace, Zoom, Workday, ServiceNow, Salesforce, SAP, Slack, Jira, Okta, and leading HRIS platforms. Trusted by global organizations including Amazon, Ryanair, Bupa, White Castle, and Motherson, Workvivo by Zoom is recognized by customers and industry analysts as a leader in employee engagement, intranet, and internal communications.

Average Rating: 4.8/5.0

Total Reviews: 2,635

Who Is the Company Behind Workvivo?

  • Seller: Zoom
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • Twitter: @zoom
    1,042,714 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13,494 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: SPS Associate, Software Engineer
  • Top Industries: Consumer Services, Information Technology and Services
  • Company Size: 57% Large, 29% Medium

What Do G2 Reviewers Say About Workvivo?

AI-generated summary from verified user reviews

Pros
  • Users find Workvivo's intuitive interface easy to use, enhancing engagement and fostering a vibrant workplace culture.
  • Users value the engaging environment of Workvivo, fostering personal connections and enhancing teamwork through shared experiences.
  • Users appreciate the employee engagement fostered by Workvivo, enhancing connections through shared achievements and personal stories.
  • Users value the effective communication of Workvivo, fostering unity and engagement within teams, especially remote employees.
  • Users value the peer recognition feature of Workvivo, enhancing connections and celebrating both professional and personal achievements.
Cons
  • Users experience slow loading times, with mobile apps hanging and impacting overall platform usability.
  • Users experience a lack of notifications, finding the system inconsistent and missing important alerts for relevant updates.
  • Users are frustrated by notification issues that overwhelm important updates and lack departmental filtering options.
  • Users find the user interface not friendly, citing frustrations with the feed and lack of visibility in likes.
  • Users struggle with excessive notifications, often missing important updates and finding it hard to stay informed.

What Are Recent G2 Reviews of Workvivo?

What Are G2 Users Discussing About Workvivo?

Rezolve.ai

Rezolve.ai delivers Agentic AI for IT, HR, and FinOps teams. The platform autonomously resolves support requests, executes workflows, and automates service operations across voice, chat, email, Microsoft Teams, and Slack.

Average Rating: 4.8/5.0

Total Reviews: 38

Who Is the Company Behind Rezolve.ai?

  • Seller: Rezolve AI
  • Year Founded: 2017
  • HQ Location: Dublin, US
  • Twitter: @rezolve_ai
    468 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    133 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 71% Medium, 18% Large

What Do G2 Reviewers Say About Rezolve.ai?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptional customer support from Rezolve.ai, consistently experiencing responsiveness and a willingness to assist.
  • Users benefit from the ease of use of Rezolve.ai, enhancing ticket management and support efficiency seamlessly.
  • Users commend the exceptional support from Rezolve.ai, highlighting their proactive approach and valuable knowledge base.
  • Users find the setup ease of Rezolve.ai exceptional, enjoying smooth transitions and thorough support throughout implementation.
  • Users highly value the communication efficiency of Rezolve.ai, fostering strong support and collaboration throughout the process.
Cons
  • Users note the missing features in Rezolve.ai, highlighting that it's still a work in progress for improvements.
  • Users note the limited features of Rezolve.ai, reflecting its ongoing development and need for further enhancements.
  • Users experience occasional system freezes and slow responses, though these issues are rare and not major.
  • Users report technical issues like glitches and slow response times for fixes, affecting overall user experience.
  • Users notice some app glitches that, while present, don't significantly impact overall operation or user experience.

What Are Recent G2 Reviews of Rezolve.ai?

What Are G2 Users Discussing About Rezolve.ai?

Leaping AI

Leaping AI offers advanced voice AI agents designed to automate complex call center operations, delivering customer satisfaction on par with or exceeding that of human agents. These self-improving digital workers are trusted by enterprises and large retailers to handle high call volumes efficiently, reducing operational costs and enhancing service quality. Key Features and Functionality: - Human-Like Conversations: Utilizes state-of-the-art generative AI technology to provide natural, human-like interactions, ensuring a superior customer experience. - High Automation Rate: Capable of automating up to 70% of incoming calls without human intervention, streamlining customer service processes. - Multi-Channel Support: Manages voice, email, and chatbot communications through a unified system, maintaining consistency across all customer interactions. - Outbound Campaigns: Enables businesses to reach thousands of leads simultaneously with high conversion rates, optimizing sales efforts. - Continuous Optimization: The AI continuously learns from past conversations, leading to ongoing performance improvements and adaptability. - Rapid Response Time: Achieves a latency of under 2 seconds, allowing for quick reactions to customer requests and interruptions. Primary Value and Solutions Provided: Leaping AI addresses the challenges of managing large-scale call centers by offering a cost-effective solution that reduces operational expenses by up to 70%. Its voice AI agents handle a significant portion of customer interactions autonomously, ensuring consistent and efficient service. By integrating seamlessly with existing CRM and telephony systems, Leaping AI enhances lead qualification, appointment scheduling, and customer support, allowing businesses to scale operations without compromising quality. This results in improved customer satisfaction, increased conversion rates, and a substantial reduction in the time and resources required for call center management.

Average Rating: 4.8/5.0

Total Reviews: 22

Who Is the Company Behind Leaping AI?

  • Seller: Leaping AI
  • Year Founded: 2023
  • HQ Location: San Francisco, California, United States
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 65% Small, 9% Large

What Are Recent G2 Reviews of Leaping AI?

Natterbox

Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operations. Designed as a Salesforce native application, Natterbox empowers businesses to make voice a strategic component of their digital communication strategy, featuring IVR, click-to-dial, call recording, dynamic call routing, and voice transcription. With everything managed directly within Salesforce, Natterbox simplifies contact center operations and centralizes data to improve workflow efficiency. Beyond voice, Natterbox offers a fully integrated Omni-channel approach, supporting SMS, WhatsApp, and other digital channels. This enables businesses to engage customers on their preferred platforms, delivering consistent and high-quality service across every touchpoint. With a unified view of all interactions, agents can effortlessly manage conversations within Salesforce, boosting both responsiveness and customer satisfaction. Natterbox’s advanced AI capabilities further enhance contact center efficiency. Our AI Call Coaching feature automates call scoring, provides detailed rationales, and delivers actionable insights, promoting continuous improvement for agents and teams. Additionally, AI Assist minimizes post-call administrative tasks by automating wrap-ups, suggesting next best actions, and ensuring CRM data integrity. This allows agents to dedicate more time to meaningful customer interactions, maximizing productivity and enhancing customer relationships. With Natterbox, businesses gain complete visibility into their Omni-channel and voice operations, leveraging tools that improve productivity, personalize interactions, and support data-driven decisions. From easy implementation to daily management, Natterbox makes your contact center simple to operate, powerful, and strategically impactful for driving customer success.

Average Rating: 4.4/5.0

Total Reviews: 137

Who Is the Company Behind Natterbox?

  • Seller: Natterbox Limited
  • Company Website:
  • Year Founded: 2010
  • HQ Location: London, England
  • Twitter: @Natterbox
    1,508 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    129 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Salesforce Administrator
  • Top Industries: Financial Services, Staffing and Recruiting
  • Company Size: 59% Medium, 31% Small

What Do G2 Reviewers Say About Natterbox?

AI-generated summary from verified user reviews

Pros
  • Users find Natterbox easy to administrate, enhancing flexibility in call management and supporting evolving business needs.
  • Users praise Natterbox for its exceptional customer support, highlighting helpfulness and effective transition assistance during setup.
  • Users value the seamless Salesforce integration of Natterbox, enhancing productivity with omnichannel capabilities and efficient call management.
  • Users value the seamless CRM integration of Natterbox with Salesforce, enhancing productivity and simplifying call management.
  • Users find Natterbox to be easy to use, allowing for quick administration and seamless integration with Salesforce.
Cons
  • Users experience call limitations with Natterbox, including issues with hold transfers and inadequate support during setup.
  • Users find the AI implementation glitchy and suggest the need for more supportive guidance during transitions.
  • Users report call quality issues with Natterbox, often desiring improvements for a better communication experience.
  • Users face chat functionality issues in Natterbox, such as call transfer and notification problems that hinder usability.
  • Users find the complexity of setup and outdated interface to be overwhelming, hindering initial engagement and usability.

What Are Recent G2 Reviews of Natterbox?

What Are G2 Users Discussing About Natterbox?

Yuma AI

Yuma AI automates e-commerce customer support end to end. The platform resolves tickets autonomously across chat, email, and social, handling 100+ CX use cases from order tracking to returns to complex pre-sale inquiries. It plugs directly into the helpdesks e-commerce teams already use: Zendesk, Gorgias, Kustomer, Front, Gladly, and Re:amaze. Every plan includes unlimited AI Agents and SOPs, omnichannel and multilingual support, and 24/7 premium support via Slack. Pricing is based on fully automated resolutions only. Results come fast. Customers typically reach 60-80% automation and 25-40% cost savings within 90 days. Our customers run at 91% accuracy on WISMO with 87% faster responses. EvryJewels automates 89% of tickets and cut costs by 63%. The platform has processed over 5 million automated tickets.

Average Rating: 4.8/5.0

Total Reviews: 19

Who Is the Company Behind Yuma AI?

  • Seller: Yuma AI
  • Company Website:
  • Year Founded: 2023
  • HQ Location: Singapore
  • LinkedIn® Page: www.linkedin.com
    32 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 53% Small, 42% Medium

What Do G2 Reviewers Say About Yuma AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the automation capabilities of Yuma AI, significantly enhancing their customer service efficiency and effectiveness.
  • Users praise Yuma AI for its enhanced customer support efficiency, enabling faster responses and higher satisfaction.
  • Users praise Yuma AI for its efficiency in transforming customer support and consistently improving response times.
  • Users appreciate Yuma AI for its efficient customer support automation, transforming inquiry management and response times.
  • Users highly value the efficient customer engagement capabilities of Yuma AI, enhancing response times and service consistency.
Cons
  • Users face inadequate AI features with occasional hallucinations, requiring careful review of its outputs before use.
  • Users find the initial complexity of setting up Yuma AI frustrating, though it proves powerful after a learning curve.
  • Users desire more data integration with their help desk, as current features lack full consolidation within Yuma AI.
  • Users find the difficult setup of Yuma AI frustrating at first, though it becomes powerful with time and effort.
  • Users face inaccuracy issues with Yuma AI, sometimes leading to hallucinations or incorrect statements during use.

What Are Recent G2 Reviews of Yuma AI?

Lyzr.ai

Lyzr is an enterprise AI agent platform that helps organizations design, deploy, and operate autonomous and semi-autonomous agents across business functions such as customer service, sales, human resources, finance, and IT. The platform brings together an agent framework, a low-code studio, and a central control plane, so teams can move AI initiatives from pilot to full production with consistency and oversight. Organizations use it to build task-specific agents for secure knowledge assistance, retrieval-augmented search, and multi-step workflow automation, improving how work gets done while keeping data protected. Lyzr is built for enterprises that want to adopt AI without replacing the systems they already run. Its model-agnostic architecture lets teams work with their preferred language models and switch between them as needs change, with no re-architecting required. The same flexibility extends to deployment: agents can run in a private cloud, a single-tenant setup, or fully on-premise, so organizations keep control of their data and operations. Governance, observability, and auditability are part of the platform itself, which is what makes Lyzr suitable for compliance-sensitive teams and production-grade reliability. At the core of the platform is an agent framework paired with Architect and Agent Studio, which together support single-task and multi-agent workflows through code, low-code, or no-code. A central registry gives teams monitoring, access control, versioning, and traceable execution logs across every agent, regardless of who built it or on which framework. Connectors, SDKs, and APIs link agents to existing tools such as CRMs, ERPs, ITSM systems, data lakes, and messaging platforms, so agents operate inside current processes rather than replacing them. The result is a faster path from prototype to production, supported by reusable components and ready-made integrations. Built-in governance keeps regulated teams audit-ready, while simulation, evaluation workflows, and version and rollback controls reduce operational risk before and after agents go live. Because integration effort stays low and models and pipelines remain interchangeable, organizations can orchestrate the systems they already have and evolve over time without being locked into a single vendor. Typical use cases include secure knowledge assistants and retrieval-augmented search for employees and customers, customer support agents that handle classification, drafting, and resolution, and sales agents that support account research, outreach sequencing, and meeting scheduling. Lyzr also powers back-office automation across HR, finance, and IT service management, making it a practical choice for cross-team, multi-step processes that need coordination across several tools and data sources.

Average Rating: 4.4/5.0

Total Reviews: 46

Who Is the Company Behind Lyzr.ai?

  • Seller: Lyzr
  • Company Website:
  • Year Founded: 2023
  • HQ Location: New York, USA
  • LinkedIn® Page: www.linkedin.com
    172 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 72% Small, 17% Medium

What Do G2 Reviewers Say About Lyzr.ai?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Lyzr.ai, enabling quick setup and seamless engagement for anyone.
  • Users appreciate the setup ease of Lyzr.ai, allowing quick creation and testing of AI agents without complexity.
  • Users value the deployment ease of Lyzr.ai, enabling fast and simple AI agent development without coding expertise.
  • Users appreciate the efficiency of Lyzr.ai, enabling rapid development and deployment of AI workflows with minimal effort.
  • Users appreciate the intuitive and customizable interface of Lyzr.ai, enabling quick and effective AI agent creation.
Cons
  • Users find the poor documentation of Lyzr.ai challenging, often having to troubleshoot issues independently.
  • Users express concern over the lack of integration, limiting flexibility and ease of use in Lyzr.ai.
  • Users find the steep learning curve of Lyzr.ai challenging, complicating the promised low-code accessibility and experimentation.
  • Users feel there is limited customization in Lyzr.ai, hindering the ability to tailor the platform to specific needs.
  • Users feel the lack of ready-made templates limits their efficiency and highlights the need for more features.

What Are Recent G2 Reviews of Lyzr.ai?

Replicant

Replicant is the leader in agentic AI for customer service. Our platform replicates your top-performing agents to automate complex conversations across voice, chat, and SMS, delivering instant, reliable, brand-aligned CX. With 6+ years of experience and 200+ enterprise deployments, our AI agents resolve customer issues end-to-end with full visibility into every interaction, giving enterprises the insights and control to drive true AI transformation.

Average Rating: 4.7/5.0

Total Reviews: 44

Who Is the Company Behind Replicant?

  • Seller: Replicant
  • Year Founded: 2017
  • HQ Location: San Francisco, California
  • Twitter: @replicant
    3 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    175 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Health, Wellness and Fitness
  • Company Size: 51% Medium, 42% Large

What Do G2 Reviewers Say About Replicant?

AI-generated summary from verified user reviews

Pros
  • Users commend Replicant for its exceptional customer engagement, featuring organized processes and seamless communication throughout the project.
  • Users highlight the exceptional customer satisfaction from Replicant, noting their organized processes and seamless communication.
  • Users commend the exceptional customer support from Replicant, ensuring smooth communication and tailored assistance throughout implementation.
  • Users highlight the ease of use of Replicant, enjoying seamless implementation and tailored support throughout the process.
  • Users commend the easy setup process of Replicant, appreciating seamless communication and tailored support throughout implementation.
Cons
  • Users note the limitations of AI in handling complex issues, often requiring escalation to human agents.
  • Users find that AI performance limitations hinder the ability to resolve complex caller issues without escalation.
  • Users find that call issues arise as AI struggles to resolve complex problems, necessitating escalation to live agents.
  • Users note the inadequate AI features that limit the handling of complex caller issues, often requiring human intervention.
  • Users find the limited AI capabilities of Replicant restrict its effectiveness for complex caller issues, necessitating human escalation.

What Are Recent G2 Reviews of Replicant?

What Are G2 Users Discussing About Replicant?

SAP Engagement Cloud (formerly SAP Emarsys)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

Average Rating: 4.2/5.0

Total Reviews: 626

Who Is the Company Behind SAP Engagement Cloud (formerly SAP Emarsys)?

  • Seller: SAP
  • Company Website:
  • Year Founded: 1972
  • HQ Location: Walldorf
  • Twitter: @SAP
    297,052 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    141,955 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CRM Manager, Marketing Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 49% Medium, 22% Small

What Do G2 Reviewers Say About SAP Engagement Cloud (formerly SAP Emarsys)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of SAP Engagement Cloud, simplifying campaign management and enhancing client experiences.
  • Users value the almost unlimited automation abilities of SAP Engagement Cloud, enhancing their email marketing workflows effectively.
  • Users value the ease of use and comprehensive features of SAP Emarsys, enhancing efficiency in marketing campaigns.
  • Users appreciate the ease of personalized marketing with SAP Engagement Cloud, enabling relevant campaigns and improved results.
  • Users value the helpful customer support and training, enhancing their experience with SAP Engagement Cloud significantly.
Cons
  • Users experience missing features, such as advanced analytics and segmentation tools, affecting overall functionality and usability.
  • Users often struggle with the steep learning curve of SAP Engagement Cloud, making initial use challenging and overwhelming.
  • Users find the difficult learning curve of SAP Engagement Cloud frustrating, especially with templates and segmentation tools.
  • Users find the interface to be not intuitive, making it challenging to navigate and utilize effectively at first.
  • Users express frustration with the limited features of SAP Engagement Cloud, hindering full utilization of its potential.

What Are Recent G2 Reviews of SAP Engagement Cloud (formerly SAP Emarsys)?

What Are G2 Users Discussing About SAP Engagement Cloud (formerly SAP Emarsys)?

Regal

Regal helps businesses transform their customer experience with AI Agents. Regal helps businesses build, improve and manage AI Agents for CX. We're the only voice AI platform that treats conversations as part of your customer journey, not a separate channel. We have deep contact center experience, tools that let any team build complex AI Agents for CX, and a track record of improving customer lifetime value. For instance, our Unified Customer Profile allows businesses to understand real-time customer intent signals and automatically tailors multi-touch inbound and outbound interactions with a blend of AI Agents and your human agents. Regal supports over 200 leading brands including Toyota, Google, Kin Insurance, Ro, and Coursera. Regal is based in NYC and is backed by $83M from leading investors including Emergence Capital, Founder Collective and Homebrew.

Average Rating: 4.7/5.0

Total Reviews: 45

Who Is the Company Behind Regal?

Who Uses This Product?

  • Top Industries: Insurance, Hospital & Health Care
  • Company Size: 76% Medium, 20% Small

What Do G2 Reviewers Say About Regal?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of Regal, which simplifies communication and enhances operational efficiency.
  • Users praise Regal for its user-friendly interface and powerful features, simplifying communication and boosting productivity.
  • Users enjoy Regal for its user-friendly interface, simplifying workflows and enhancing overall communication efficiency in call center operations.
  • Users praise Regal for its seamless automation, making communication and workflow integration incredibly efficient and user-friendly.
  • Users appreciate the outstanding customer support from Regal, ensuring prompt assistance and quick resolution of inquiries.
Cons
  • Users face a steep learning curve with Regal due to complex data and overwhelming reporting features.
  • Users find Regal's reporting capabilities inadequate and lacking crucial real-time metrics for effective agent management.
  • Users find Regal's limited features on the admin side hinder progress, though improvements are expected over time.
  • Users find the complexity of Regal's implementation and advanced workflows challenging, impacting efficiency and user experience.
  • Users face missing features in Regal, particularly on the admin side, hindering full functionality and efficiency.

What Are Recent G2 Reviews of Regal?

telli

telli is a next-generation call operations platform designed to simplify customer interactions through advanced AI sales agents and auto dialers. This innovative solution leverages human-like voice AI technology to automate complex call workflows, ensuring that every lead is engaged and every customer query is addressed around the clock. By transforming the way businesses interact with their customers, telli enhances operational efficiency and improves customer satisfaction. The platform caters to a diverse range of industries, including Solar & HVAC, Healthcare, Real Estate, Insurance, and Financial Services. Its capabilities are tailored to automate critical stages of the customer journey, making it an invaluable tool for businesses seeking to optimize their communication processes. For instance, telli excels in lead qualification and reactivation, allowing businesses to convert and qualify leads through phone calls and messages, as well as re-engage past customers to recover lost revenue. This targeted approach ensures that no potential opportunity is overlooked. One of the standout features of telli is its 24/7 AI receptionist and customer service capabilities. The platform is designed to answer every call instantly, resolve complex issues, and route calls to the appropriate human agents when necessary. This ensures that customers receive timely assistance, enhancing their overall experience. Additionally, telli simplifies appointment booking by seamlessly scheduling meetings across different time zones, integrating directly with team calendars to streamline the process. telli also offers operational task management, handling payment reminders and upselling opportunities to maximize customer lifetime value. Its ability to initiate calls in under 10 seconds allows businesses to capture lead attention effectively, while warm transfers to sales teams ensure that prospects receive personalized attention when needed. These features collectively contribute to a more efficient sales process and improved customer engagement. Businesses choose telli for its proven performance, reporting significant returns on investment, including a 12% increase in conversion rates, a 53% improvement in reachability, and a 33% boost in booking rates. The platform is known for its rapid implementation, enabling companies to scale their call operations quickly without the burden of establishing a large internal call center. Furthermore, telli prioritizes security and reliability, adhering to high standards of data protection and compliance, ensuring that all interactions remain secure. This combination of features and benefits positions telli as a leading solution in the call operations landscape, empowering businesses to enhance their customer engagement strategies effectively.

Average Rating: 4.7/5.0

Total Reviews: 21

Who Is the Company Behind telli?

Who Uses This Product?

  • Company Size: 33% Medium, 33% Small

What Do G2 Reviewers Say About telli?

AI-generated summary from verified user reviews

Pros
  • Users highlight the excellent customer support of Telli, ensuring impressive service and timely assistance throughout their experience.
  • Users find Telli's platform remarkably easy to use, delivering a seamless experience for voice AI interactions.
  • Users praise Telli for its excellent customer service and impressive, mature software capabilities that meet their needs.
  • Users appreciate the efficiency of Telli, allowing quick deployment and impressive capabilities for voice AI agents.
  • Users praise telli for its exceptional customer service and innovative features that enhance communication and sales processes.
Cons
  • Users note that the dashboard issues detract from the overall experience, despite strong core functionality.
  • Users find the difficult reporting aspect of Telli to detract from an otherwise strong core functionality.
  • Users face long delays due to time zone differences, but support issues are mitigated by the platform's improvements.
  • Users face long wait times due to differing time zones, but Telli's improvements help mitigate support issues.
  • Users find telli lacking in self-service features, indicating there's still much development needed.

What Are Recent G2 Reviews of telli?

Microsoft Copilot Studio

Microsoft Copilot Studio is a low-code platform designed to empower users to create and customize AI-driven agents that automate tasks and processes across various applications and services. By leveraging natural language processing and generative AI, Copilot Studio enables the development of intelligent agents capable of handling complex workflows, enhancing productivity, and streamlining operations within organizations. Key Features and Functionality: - Low-Code Development: Offers an intuitive graphical interface that allows users to build agents without extensive coding knowledge, making AI development accessible to a broader audience. - Integration with Microsoft Ecosystem: Seamlessly connects with Microsoft 365 applications, Azure services, and other platforms, enabling agents to interact with existing tools and data sources. - Customizable Agents: Users can tailor agents to specific business needs by defining custom workflows, integrating with APIs, and utilizing pre-built or custom connectors. - Multi-Channel Deployment: Agents can be deployed across various channels, including websites, mobile apps, social media platforms, and internal business applications, ensuring broad accessibility. - Advanced Analytics and Monitoring: Provides dashboards and AI-driven insights to monitor agent performance, user interactions, and effectiveness, facilitating continuous improvement. Primary Value and Solutions Provided: Microsoft Copilot Studio addresses the need for efficient automation and intelligent assistance within organizations. By enabling the creation of custom AI agents, it helps businesses: - Enhance Productivity: Automate repetitive tasks and processes, allowing employees to focus on higher-value activities. - Improve Customer Engagement: Deploy agents that provide instant support and information to customers across multiple channels, enhancing satisfaction and responsiveness. - Streamline Operations: Integrate agents with existing systems to facilitate seamless workflows and data management, reducing manual intervention and errors. - Foster Innovation: Empower teams to develop and iterate on AI solutions rapidly, promoting a culture of innovation and continuous improvement. By providing a versatile and user-friendly platform for AI agent development, Microsoft Copilot Studio enables organizations to harness the power of artificial intelligence to solve complex challenges and drive business success.

Average Rating: 4.4/5.0

Total Reviews: 152

Who Is the Company Behind Microsoft Copilot Studio?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    231,632 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 39% Small, 32% Large

What Do G2 Reviewers Say About Microsoft Copilot Studio?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Microsoft Copilot Studio, which streamlines tasks and integrates smoothly with Microsoft 365.
  • Users value the easy integrations of Microsoft Copilot Studio, facilitating seamless use with existing Microsoft tools.
  • Users appreciate the easy setup of Microsoft Copilot Studio, making it accessible even for those without technical knowledge.
  • Users value the seamless AI integration of Microsoft Copilot Studio, enhancing productivity without requiring extensive coding skills.
  • Users value the automation capabilities of Microsoft Copilot Studio, significantly enhancing productivity by streamlining repetitive tasks.
Cons
  • Users are concerned about the expensive costs of Microsoft Copilot Studio, which can accumulate quickly with usage.
  • Users face limited customization options with Microsoft Copilot Studio, hindering their ability to adapt it to their needs.
  • Users face a steep learning curve when trying to fully customize Microsoft Copilot Studio to their preferences.
  • Users report that complex workflows can be disrupted by hard quotas, leading to frustrations in high-traffic environments.
  • Users express frustration with integration issues, finding Microsoft Copilot Studio limited and overly complex for diverse needs.

What Are Recent G2 Reviews of Microsoft Copilot Studio?

What Are G2 Users Discussing About Microsoft Copilot Studio?

Airia

Airia is the enterprise AI platform built to help organizations take control of AI at scale. AI is moving fast. Enterprises are deploying models, building agents, and automating workflows across every part of the business. Most have no unified way to see it, secure it, or govern it. The result is ungoverned AI sprawl, compounding risk, and little visibility into what AI is actually doing. Airia solves that. The platform unifies AI security, AI governance, and AI orchestration in a single, purpose-built solution. Organizations use Airia to detect and defend against AI-specific threats like prompt injection, data leakage, and shadow AI, enforce granular policies and controls that keep AI behavior trustworthy and accountable, and orchestrate models and agents across complex multi-step workflows. Every capability is designed to work together, so security, governance, and operations teams are finally working from the same picture. Airia was built AI-native from day one. That means AI isn't bolted on. It's embedded throughout the architecture, continuously monitoring model and agent behavior, enforcing policy at runtime, and surfacing the risks that matter before they become incidents. Trusted by 500+ enterprise customers worldwide, Airia gives organizations the confidence to scale AI broadly without sacrificing control, compliance, or security.

Average Rating: 4.6/5.0

Total Reviews: 32

Who Is the Company Behind Airia?

  • Seller: Airia
  • Year Founded: 2023
  • HQ Location: Atlanta, US
  • LinkedIn® Page: www.linkedin.com
    173 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 52% Medium, 33% Small

What Do G2 Reviewers Say About Airia?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Airia, enabling quick deployment and a seamless experience for their teams.
  • Users highlight the exceptional customer support of Airia, noting responsiveness and a genuine investment in user success.
  • Users appreciate the easy setup of Airia, allowing quick implementation and flexible agent creation with excellent support.
  • Users appreciate the integrated chat feature of Airia, making it easy to deploy AI solutions effortlessly.
  • Users benefit from the high deployment efficiency of Airia, simplifying AI integration across businesses with strong support.
Cons
  • Users experience access limitations due to fewer integrations and lacking robust security roles compared to competitors.
  • Users often face call quality issues that can disrupt communication, though support is responsive and helpful.
  • Users report occasional dependency issues with API calls failing, though support and documentation improvements are helpful.
  • Users often face a steep learning curve with Airia, making it difficult to navigate industry-specific features.
  • Users note the limited features of Airia, particularly regarding fewer integrations compared to competitors and lacking RBAC functionality.

What Are Recent G2 Reviews of Airia?

Mutiny HQ

Mutiny is the first AI agent that gives GTM teams full autonomy to create whatever they need to hit their goals, on brand and personalized. You can overcome every challenge when prospecting and closing deals: - A tailored prospecting page for a senior exec at your target account. - A polished business case that sells for you when you're not in the room. - A curated customer story that creates urgency. - A competitor comparison that takes your rival off the table. - A deal room your champion is proud to share, . One person with Mutiny can do more in an afternoon than a team in a month. The best GTM teams love the new Mutiny and 30,000+ assets have been published. Users from Rippling, Snowflake & startups say: - Speed: 4.5X faster to create assets - Quality: 100% said it meets or exceeds their design bar - Impact: 4 out of 5 reps are more likely to hit quota with Mutiny - Edge: 89% say it gives them an edge in competitive deals What makes Mutiny different: On-brand, every time. Mutiny extracts your colors, fonts and visual style from your website to set the guardrails, so every asset looks and sounds like you. Personalized, automatically. Mutiny researches your prospect and pulls in your CRM data and call transcripts, so every asset is instantly tailored to the account. Their challenges, relevant metrics, case studies, industry messaging and logo are all personalized. Full visibility. Most of the buying process happens behind closed doors. Your champion is forwarding decks & pitching you in meetings. Mutiny shows who opened your assets & what they read, so you can sell even when you're not in the room & engage new stakeholders w/ context. Proven GTM best practices. Our agent has analyzed top-performing GTM assets and frameworks and built templates for every deal stage. The agent applies your brand and context so you get a polished asset in minutes.

Average Rating: 4.7/5.0

Total Reviews: 31

Who Is the Company Behind Mutiny HQ?

  • Seller: Mutiny HQ
  • Year Founded: 2018
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    48 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 44% Medium, 31% Small

What Do G2 Reviewers Say About Mutiny HQ?

AI-generated summary from verified user reviews

Pros
  • Users love the intuitive A/B testing features of Mutiny HQ, enabling quick performance insights and impactful changes.
  • Users highlight the proactive analytics of Mutiny HQ, simplifying performance tracking and enabling swift, informed actions.
  • Users find the customer support at Mutiny HQ exceptional, providing invaluable guidance and proactive assistance for optimal use.
  • Users love the ease of use of Mutiny HQ, finding it intuitive despite its extensive features and capabilities.
  • Users find the helpfulness of the customer success manager invaluable, enhancing their experience and guiding effective platform use.
Cons
  • Users find Mutiny HQ to be expensive, posing challenges for those with limited budgets.

What Are Recent G2 Reviews of Mutiny HQ?

What Are G2 Users Discussing About Mutiny HQ?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated