Best AI Agents - Page 13

How Many AI Agents Products Does G2 Track?

Total Products under this Category: 4,304

Category Stats (Sep 2026)

  • Average Rating: 4.61/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Leya (+60.0%) - Among all products in this category, Leya recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank AI Agents Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 321,100+ Authentic Reviews
  • 4,304+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agents

G2 Grid® for AI Agents plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, Rippling, Insider One, Notion, Retell AI, Qualified, ClickUp, and Microsoft Copilot.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=rippling&focus%5B%5D=insider-one&focus%5B%5D=notion&focus%5B%5D=retell-ai&focus%5B%5D=qualified&focus%5B%5D=clickup&focus%5B%5D=microsoft-copilot-2026-08-27)

Myna

Myna is an AI agent platform for lead engagement automation that helps businesses qualify prospects, book appointments, and manage follow-ups. Myna is highly regarded for developing a model specific for natural, conversational, text-based chatting. This platform enables omni-channel campaigns that can be set up by anyone- without code experience or prompt engineering. Myna is a software built for agencies and service-based businesses, using a state-aware decisional engine that allows its agents to reason over conversation context and perform actions dynamically, rather than following fixed workflow logic. This makes it suited for use cases like inbound lead response, data reactivation, appointment scheduling, and multi-step qualification sequences across industries including HVAC, roofing, solar, real estate, insurance, and marketing. Myna agents are configured through a guided setup process that includes defining business details, creating a knowledge base, and customizing agent personality — no technical background required. If you're using SMS, the platform handles Twilio-powered SMS provisioning and A2P 10DLC compliance registration internally, removing the need for third-party API setup. Myna also enabled additional channels such as Email, WhatsApp, Instagram, Facebook, Telegram, and more. Key features include: Conversational Scheduling — Agents read and modify calendar availability, check for conflicts, and book appointments through dialogue without requiring booking links Multi-Layered Knowledge Base — Supports URL, document, and plain-text uploads with tagging and layering across multiple knowledge bases Custom Qualification Fields — Agents collect qualifying information during conversation and automatically sync it to custom contact fields Agent Summary Reports — At conversation close, the agent generates a summary, engagement assessment, and recommended next steps Agent Characterization — A proprietary character builder with personality sliders allows businesses to define tone, style, and brand alignment Myna is available on a free tier for building and deploying agents, with paid plans offering expanded usage limits, additional channels, and advanced features.

Average Rating: 5.0/5.0

Total Reviews: 39

Who Is the Company Behind Myna?

  • Seller: Myna
  • Year Founded: 2024
  • HQ Location: N/A
  • Twitter: @mynacx
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 38% Small, 33% Medium

What Are Recent G2 Reviews of Myna?

Supernormal

Supernormal's AI agents turn meeting context into finished work. Reference your client calls, emails, and documents to create presentations, project briefs, campaign strategies, and more — all specific to your projects. Agents understand what was discussed in yesterday's strategy call or mentioned in last week's email, so outputs are accurate and actionable. Complete client deliverables in seconds, not hours.

Average Rating: 4.6/5.0

Total Reviews: 34

Who Is the Company Behind Supernormal?

  • Seller: Supernormal
  • Year Founded: 2019
  • HQ Location: New York City, US
  • Twitter: @supernormal_ai
    1,221 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 62% Medium, 44% Small

What Do G2 Reviewers Say About Supernormal?

AI-generated summary from verified user reviews

Pros
  • Users love the efficient file sharing capabilities of Supernormal, enhancing collaboration and documentation processes seamlessly.
  • Users value the effective team collaboration features of Supernormal, enhancing meeting notes and task management seamlessly.
  • Users appreciate the audio quality of Supernormal, making meeting annotations easy and unobtrusive during sessions.
  • Users find Supernormal's interface incredibly easy to navigate and use, simplifying their workflow and enhancing productivity.
  • Users appreciate the free service, noting its excellent performance and organizational features surpassing paid alternatives.
Cons
  • Users express frustration over integration issues after Supernormal removed the Hubspot feature, impacting its functionality.
  • Users find the lack of advanced editing features limits their efficiency and requires exporting to other tools.
  • Users experience audio issues with Supernormal, as voice recognition and summary accuracy often fall short of expectations.
  • Users find the poor quality of Supernormal's AI output disappointing, with issues in recognition and inaccurate summaries.

What Are Recent G2 Reviews of Supernormal?

What Are G2 Users Discussing About Supernormal?

Momentum

Momentum is an Revenue Orchestration Platform that listens to your customer and prospect conversations, extracts key insights, and automatically takes action—communicating with your systems and teams in real time. Revenue teams today are drowning in conversations, but 99% of what’s said never makes it into a CRM. Insights get buried in call recordings, manual data entry is inconsistent, and teams operate in silos—leading to missed opportunities, bad handoffs, and slow deal cycles. Momentum fixes this by automating workflows and communication across teams. Our AI Agents analyze calls, emails, and meetings, then push the right information—product feedback, churn risk, competitor mentions, objections, and deal blockers—to the teams that need to know, exactly when they need to know it. No extra tools. No added complexity. Just seamless orchestration between Sales, RevOps, CS, and Product to move faster and win more. With pre-built workflows like automated deal desk approvals, Slack-based deal rooms, and real-time CRM updates, Momentum ensures your teams aren’t just capturing data—they’re acting on it.

Average Rating: 4.6/5.0

Total Reviews: 101

Who Is the Company Behind Momentum?

  • Seller: Momentum
  • Year Founded: 2020
  • HQ Location: San Francisco, CA
  • Twitter: @dealmomentum
    301 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®
  • Ownership: JSE:MTM

Who Uses This Product?

  • Who Uses This: Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 70% Medium, 20% Large

What Do G2 Reviewers Say About Momentum?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Momentum, enhancing team collaboration and simplifying call management seamlessly.
  • Users value the collaborative and responsive support from Momentum, enhancing their automation and workflow efficiency significantly.
  • Users find that Momentum's automation features significantly enhance productivity and streamline communication during Zoom calls.
  • Users value the seamless integration of Momentum with Zoom and CRMs, enhancing productivity and organizational efficiency.
  • Users commend the excellent customer support of Momentum, simplifying tasks and enhancing collaboration across teams.
Cons
  • Users find the inaccuracy in language support and reporting features limits Momentum’s effectiveness in diverse environments.
  • Users experience performance issues with Momentum, noting glitches and inconsistencies that disrupt overall usability.
  • Users report accuracy issues with Momentum's AI, affecting insights and transcriptions, particularly with accents and languages.
  • Users face call issues with joining meetings and misunderstandings about permissions, affecting overall call experience.
  • Users experience significant data inaccuracies, leading to mismatched calls and less reliable reporting in Momentum.

What Are Recent G2 Reviews of Momentum?

DialNexa

DialNexa is a voice AI platform that helps businesses automate inbound and outbound phone conversations. Companies use DialNexa for lead qualification, sales outreach, customer support, payment collection, appointment booking, and recruitment screening. The platform supports multilingual conversations, real time integrations, campaign management, call analytics, and human handover.

Average Rating: 4.8/5.0

Total Reviews: 12

Who Is the Company Behind DialNexa?

Who Uses This Product?

  • Company Size: 54% Medium, 38% Small

What Are Recent G2 Reviews of DialNexa?

Parnidia AI Chatbot Neria

Parnidia AI Chatbot Neria is a multilingual AI-powered customer service and sales automation solution that helps businesses (e-commerce stores, clinics, real estate agencies, and SaaS platforms) provide 24/7 support, capture leads, and increase conversions by leveraging instant responses and business-specific data. Clients report up to 587 % ROI from time saved, 88.6 % satisfaction scores, and significant cost reductions in customer support. What value you get from AI Chatbot? 1. 24/7 Instant Support in 80+ Languages. Neria answers customer questions within ~3 seconds, ensuring global businesses can deliver seamless support at any hour across diverse markets 2. Business‑Data Trained AI. Custom-trained on each client's website, CMS, PDF guides, and warehouse systems, Neria maintains high answer accuracy (~81 %) while minimizing AI hallucinations 3. Lead Capture & Sales Assistance. Beyond support, Neria asks qualifying questions, recommends or compares products, and captures contact info to drive conversions. 4. Order, Booking & Task Automation. Enables users to track orders, book clinic appointments, check product availability, and more with automated workflows. 5. Seamless Integrations. Chatbot easily connects with websites, CMS platforms, e-commerce, and warehouse systems for streamlined operations from chat to fulfillment. 6. Consistent, Empathetic Tone. Neria is designed to write empathetically and positively, Neria maintains customer satisfaction with fatigue‑free, polite interactions Ideal Use Cases Neria is suited for small to mid-sized businesses aiming to scale support and sales without proportionally increasing headcount. Typical use cases include: 1. Virtual storefront assistance: cart abandonment prevention, FAQs, product suggestions. 2. Clinic reception and appointment booking: instant patient support and appointment scheduling. 3. Real estate inquiries: multilingual customer support on listings and property queries. 4. SaaS platforms: onboarding guidance, user support, ticket handling. Custom Setup During setup, Parnidia engineers collaborate with clients to ingest relevant business content and configure AI prompts and integrations tailored to specific workflows. Neria can be launched on live websites and communication channels quickly, transitioning into an analytics portal that enables performance monitoring and constant knowledge base improvements. Our AI engineers focus on accuracy through rigorous RAG (retrieval-augmented generation), human prompt engineering, and ongoing quality assurance.

Average Rating: 5.0/5.0

Total Reviews: 11

Who Is the Company Behind Parnidia AI Chatbot Neria?

  • Seller: Parnidia
  • Year Founded: 2024
  • HQ Location: Palanga, LT
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 55% Medium, 45% Small

What Are Recent G2 Reviews of Parnidia AI Chatbot Neria?

ScaliQ

ScaliQ is an AI-powered LinkedIn outreach agent built to help teams, agencies, and businesses scale LinkedIn outreach safely and affordably. With one simple prompt, it handles everything from prospect discovery to connection invites and messaging, across multiple LinkedIn accounts & without needing extra tools like Sales Navigator or scrapers. Scaliq’s AI manages the entire outreach process: -Finds and filters the right decision-makers. -Send invites and messages. -Automatically randomizes timing and actions to protect your LinkedIn accounts. -Runs 24/7, so your team can focus on closing deals instead of manual prospecting.

Average Rating: 4.9/5.0

Total Reviews: 15

Who Is the Company Behind ScaliQ?

  • Seller: 2MTN AB
  • Year Founded: 2025
  • HQ Location: Montreal, CA
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of ScaliQ?

GPTBots.ai

GPTBots.ai is an enterprise AI agent platform designed to enhance efficiency and reduce costs by providing end-to-end AI solutions tailored for various business needs. This innovative platform specializes in deploying AI agents across critical business areas, including customer service, lead generation, enterprise search, and data insights. By leveraging the power of AI, GPTBots.ai empowers organizations to thrive in an increasingly competitive, AI-driven landscape. The platform is particularly beneficial for medium to large enterprises seeking to optimize their operations and improve customer interactions. With its versatile applications, GPTBots.ai caters to a diverse range of industries, from retail and finance to healthcare and technology. Businesses can utilize the platform to streamline processes, enhance customer engagement, and gain valuable insights from data, ultimately driving growth and innovation. One of the standout features of GPTBots.ai is its powerful and flexible AI agent development framework. This framework allows organizations to rapidly construct customizable AI agents that can be tailored to meet specific business scenarios. Whether a company needs a chatbot for customer support or an AI-driven tool for lead generation, GPTBots.ai provides the necessary tools to create and deploy these agents efficiently. The platform also supports comprehensive end-to-end delivery solutions, ensuring that businesses receive expert guidance throughout the entire process, from design to implementation. Moreover, GPTBots.ai prioritizes accessibility and security, making it easier for enterprises to integrate AI into their existing workflows. The platform offers private deployment options, ensuring that sensitive data remains secure while still benefiting from the advantages of AI technology. By facilitating seamless integration with current tools and systems, GPTBots.ai helps organizations harness the full potential of AI without disrupting their established operations. In summary, GPTBots.ai stands out in the enterprise AI landscape by offering a robust solution that combines flexibility, expert support, and a focus on security. By enabling businesses to develop and deploy customized AI agents, the platform not only enhances operational efficiency but also positions organizations to lead in the evolving digital economy.

Average Rating: 4.8/5.0

Total Reviews: 70

Who Is the Company Behind GPTBots.ai?

Who Uses This Product?

  • Top Industries: Computer Software, Accounting
  • Company Size: 50% Medium, 40% Small

What Do G2 Reviewers Say About GPTBots.ai?

AI-generated summary from verified user reviews

Pros
  • Users find GPTBots.ai simple and easy to use, benefiting from rich features and helpful guidelines for integration.
  • Users value the versatile features of GPTBots.ai, enhancing integration with various data formats and real-time support.
  • Users value the prompt and supportive customer service of GPTBots.ai, enhancing their overall experience significantly.
  • Users find GPTBots.ai to be highly effective for boosting team efficiency across various tasks and operations.
  • Users value the easy integrations of GPTBots.ai, enhancing workflow by simplifying access to crucial information.
Cons
  • Users are frustrated by the limited availability of free plugins, hindering their overall experience with GPTBots.ai.
  • Users face insufficient documentation, making it challenging to use GPTBots.ai effectively and find necessary support.
  • Users find the poor documentation of GPTBots.ai frustrating, as it lacks completeness and clarity.
  • Users find the limited language support inconvenient, especially due to lack of Spanish and few available plugins.
  • Users often experience poor understanding from GPTBots.ai, leading to frustration and ineffective communication.

What Are Recent G2 Reviews of GPTBots.ai?

Autotouch AI

Autotouch AI is a rep-led AI sales engagement platform that helps B2B revenue teams identify the right accounts, prepare them for prospecting, and execute relevant outreach from one connected workspace. Sales teams often rely on separate tools for account lists, research, contact data, sequencing, calling, and task management. Autotouch connects those steps into a single workflow so reps spend less time switching tools and more time having conversations. Teams can use Autotouch to: • Discover new accounts through recurring prospecting and research workflows • Prioritize accounts using configurable ICP criteria and supporting evidence • Automate structured account and buyer research with Research Tables • Find verified work emails and phone numbers through multi-provider waterfall enrichment • Build multichannel sequences across email, calls, LinkedIn, waits, and custom tasks • Generate AI-assisted drafts and call preparation grounded in current account research • Give reps a prioritized task queue with the account, buyer, rationale, and next action together • Call prospects using the built-in sales dialer • Keep relevant enrichment and completed outreach activity visible in the CRM Autotouch Research Tables turn static account lists into structured, actionable workspaces. Teams can define the questions they want answered, apply their own account-scoring criteria, and retain the evidence behind every priority. This helps reps understand not only which accounts to work, but why an account is worth their attention. For contact enrichment, Autotouch checks multiple data providers in sequence instead of relying on a single database. This increases coverage for work emails and phone numbers while retaining provider and verification information. Once an account is ready, teams can build coordinated email, call, and LinkedIn sequences. Research and contact context flow into the rep’s tasks, AI-assisted drafts, and call preparation, reducing the need to reopen tabs or copy research into separate documents. The built-in dialer lets reps complete calls from the same workflow they use to manage the rest of their outreach. Autotouch integrates with Attio, HubSpot, and Salesforce. CRM accounts and contacts can participate in research, prioritization, enrichment, and engagement workflows, while relevant updates and completed activity remain available to the broader revenue team. Unlike autonomous AI SDR products, Autotouch is designed around human sellers. AI prepares the targeting, research, contact data, messaging, and next actions, while reps remain responsible for reviewing the context and owning the conversation. Autotouch is best suited for lean B2B sales and revenue teams that want to consolidate account prioritization, research, enrichment, sequencing, and rep execution without adding more disconnected point solutions.

Average Rating: 5.0/5.0

Total Reviews: 15

Who Is the Company Behind Autotouch AI?

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 93% Small

What Do G2 Reviewers Say About Autotouch AI?

AI-generated summary from verified user reviews

Pros
  • Users find Autotouch AI super easy to use, making it perfect for smaller teams without unnecessary complexity.
  • Users find Autotouch AI to be super easy to use, perfectly fitting their small team's needs without unnecessary features.

What Are Recent G2 Reviews of Autotouch AI?

CBOT

CBOT started its journey by investing in R&D in AI technologies and became a leading conversational AI company with its 100% technology ownership, holistic product, and enterprise-level customer base. Our product, CBOT Platform enables the development of chatbots and virtual assistants. CBOT Platform is; - based on natural language processing (NLP) and machine learning (ML) technologies, - can serve on text and voice channels, - supports all languages ​​including Arabic, - integrated with websites, mobile applications, messaging and social media platforms and voice assistants, - provides information, performs tasks and makes suggestions based on the area of ​​use. Thanks to CBOT Platform, organizations can develop artificial intelligence-based chatbots and virtual assistants that can speak/chat like a human within the scope of use case. Companies can put it at the service of their employees, as well. So far, more than 40 enterprise virtual assistants have been developed through CBOT Platform. Since the beginning of 2019, CBOT has achieved great success. First, it created a reputable tech brand in the conversational AI field with more than 40 enterprise-level clients and many trusted partners. Second, it has developed a holistic product with 100% technology ownership, which is called “CBOT Platform”, based on natural language processing (NLP) and machine learning (ML) technologies. Third, CBOT has many achievements regarding partnerships with global brands. Some of them are highlighted below: - one of the first 20 Google RCS (Rich Communication Services) partners at the global scale in 2019 - featured as the leading 16 chatbot and virtual assistant companies on the global scale by Gartner in 2020 - selected as a WhatApp Business Solution Provider (BSP)

Average Rating: 4.6/5.0

Total Reviews: 12

Who Is the Company Behind CBOT?

  • Seller: CBOT
  • Year Founded: 2017
  • HQ Location: Istanbul, Istanbul
  • Twitter: @cbot_ai
    1,261 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    52 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 42% Large, 33% Medium

What Are Recent G2 Reviews of CBOT?

What Are G2 Users Discussing About CBOT?

B2B Rocket

B2B Rocket is an AI-driven sales automation platform designed to streamline the B2B sales process by automating lead generation, engagement, and conversion. By leveraging proprietary AI agents, it enables businesses to efficiently manage the entire sales lifecycle, from identifying potential leads to closing deals, without the need for extensive human intervention. Key Features and Functionality: - AI-Powered BDR Agents: Automate cold email marketing and lead engagement across multiple channels, including email, LinkedIn, WhatsApp, and SMS. - Multi-Channel Outreach: Facilitate communication through various platforms to maximize reach and engagement. - Lead Database Access: Provide access to a vast database containing emails, phone numbers, and over 1 billion data points, enabling efficient lead identification and contact. - Unified Inbox & CRM: Centralize communications and manage deals, track leads, and schedule appointments effortlessly within a single platform. - Email Warm-Up and Validation: Enhance email deliverability and maintain a clean contact list by warming up email accounts and validating addresses. - Advanced Analytics & Insights: Monitor campaign performance and gain actionable insights to optimize sales strategies. Primary Value and Solutions Provided: B2B Rocket addresses common challenges in B2B sales by automating repetitive tasks, reducing the need for large sales teams, and enhancing lead quality through intelligent targeting. Its AI agents handle the time-consuming aspects of sales outreach, allowing businesses to focus on building customer relationships and closing deals. By integrating multi-channel communication and providing a comprehensive CRM system, B2B Rocket ensures a cohesive and efficient sales process. The platform's data-driven approach and advanced analytics empower businesses to make informed decisions, ultimately driving revenue growth and operational efficiency.

Average Rating: 4.8/5.0

Total Reviews: 294

Who Is the Company Behind B2B Rocket?

Who Uses This Product?

  • Who Uses This: Virtual Assistant
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 89% Small, 9% Medium

What Do G2 Reviewers Say About B2B Rocket?

AI-generated summary from verified user reviews

Pros
  • Users value the AI-driven automation of B2B Rocket for its efficiency in lead generation and sales processes.
  • Users find B2B Rocket's ease of use beneficial, thanks to its intuitive interface and efficient automation features.
  • Users value the efficiency of lead generation with B2B Rocket, appreciating its automation and user-friendly support.
  • Users value B2B Rocket for its time-saving automation in outbound sales, enabling efficient lead generation and follow-ups.
  • Users appreciate the multichannel outreach and personalization of B2B Rocket, enhancing their lead generation efforts significantly.
Cons
  • Users find a noticeable learning curve when starting with B2B Rocket, impacting initial customization and setup.
  • Users find the limited customization options of B2B Rocket challenging, affecting initial setup and integration with other tools.
  • Users find B2B Rocket to be expensive, which can be a barrier for smaller businesses with tight budgets.
  • Users find the missing features in B2B Rocket limit customization and detailed reporting options significantly.
  • Users find the complexity of the analytics dashboard challenging and desire better filtering options for B2B targeting.

What Are Recent G2 Reviews of B2B Rocket?

Hiver in Gmail

Hiver in Gmail transforms Gmail into a powerful agentic helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests more efficiently, all without leaving the comfort and familiarity of their Gmail inbox. Hiver also offers Hiver Omni, an omnichannel customer service platform that brings email, chat, voice, Slack, SMS, and social into one queue. Unlike Hiver in Gmail, which works inside Gmail, Hiver Omni is a standalone platform with its own interface. Key features of Hiver in Gmail: - Shared Inbox Management: Shared inboxes like support@, info@, or help@ can be managed directly inside Gmail. Every incoming email can be assigned to a specific person, and teammates can collaborate through internal notes without a single forward or CC. - Cross-team collaboration: Resolve complex requests without losing context between teams. Hiver keeps conversation history, private notes, handoffs, and Slack discussions connected to the customer thread, so everyone involved works from the same picture. - Ticketing: Give every request clear ownership and structure, with status, priority, custom fields, queues, SLAs, and a complete history of every action. Teams can configure ticket fields and define SLAs in natural language, while built-in audit trails keep work accountable and reporting-ready. -AI Agents: AI Agents take customer requests from intent to resolution. They understand what the customer needs, gather relevant context, follow your team’s procedures, take actions across connected systems, and respond. They resolve requests autonomously and bring in your team when human judgment is needed. - AI Copilot: When a request needs a person, Copilot does the groundwork. It finds similar issues, gathers context, drafts replies in your team’s tone, recommends next steps, and takes directed actions, such as updating Salesforce or retrieving information from Confluence. Your team stays in control, reviewing and approving what goes out. - Self-updating help center: Turn every resolution into knowledge that compounds. Hiver AI turns resolved conversations into help center articles and flags existing content when it becomes outdated or conflicts with how your team actually resolves issues. - Integrations & Workflows: Connect the tools your team already uses and automate the work between them. Workflows route, assign, tag, triage, and escalate requests using conditions and data from your apps. Teams can build workflows, define triage rules, and trigger actions across connected systems using natural language. - Analytics: Reporting covers volume, response and resolution times, SLA attainment, and satisfaction, broken out by channel, team, and individual. It also tracks quality and customer health, and surfaces trends across conversations. Your team can query the data in natural language, inside Hiver or through MCP. - Customer Intelligence: Build a living understanding of every customer account. Hiver brings together conversations, CRM data, product usage, and calls to continuously assess health, sentiment, and churn risk. Ask AI answers deeper questions about each account, while AI Agents and your team use that intelligence to make every interaction more informed, relevant, and personal. Support teams at 10,000+ organizations, including the likes of Bynder, Epic Games, and Flexport, trust Hiver to run their support function. Part of what drives that trust is knowing Hiver in Gmail comes with 24x7 product support led by humans, on all its plans, regardless of what tier you’re on.

Average Rating: 4.6/5.0

Total Reviews: 1,251

Who Is the Company Behind Hiver in Gmail?

  • Seller: Hiver
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • Twitter: @hiverhq
    5,617 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    283 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 66% Small, 27% Medium

What Do G2 Reviewers Say About Hiver in Gmail?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Hiver in Gmail, facilitating efficient communication and task assignments.
  • Users love the seamless team collaboration Hiver provides, enhancing organization and communication for remote teams.
  • Users find Hiver's email management system invaluable for effectively overseeing communication in remote teams.
  • Users praise Hiver for its streamlined communication, facilitating efficient collaboration within Gmail for their teams.
  • Users highlight the seamless collaboration capabilities of Hiver, enhancing team communication and productivity in Gmail.
Cons
  • Users experience email issues with Hiver in Gmail, including glitches, long loading times, and challenges in data retrieval.
  • Users feel there are missing features in Hiver, expressing a desire for enhancements and better email management tools.
  • Users express frustration with limited features in Hiver, impacting efficiency, especially for organizations with varied work schedules.
  • Users experience occasional slow loading times with Hiver in Gmail, which can affect their efficiency during tasks.
  • Users often face bug issues with Hiver, experiencing slowdowns and frequent disconnects that hinder efficiency.

What Are Recent G2 Reviews of Hiver in Gmail?

Dot Assist

Dot Assist is an AI customer agent built for e-commerce brands selling on marketplaces like Trendyol and Hepsiburada. It understands your products, brand tone, and past Q&A to answer product questions instantly and accurately—24/7. By turning high-intent shopper questions into fast, reliable responses, Dot Assist improves customer experience, boosts store ratings, and increases conversion rates without adding manual workload.

Average Rating: 4.9/5.0

Total Reviews: 11

Who Is the Company Behind Dot Assist?

  • Seller: Usersdot
  • Year Founded: 2020
  • HQ Location: Sarıyer, İstanbul
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Medium, 25% Small

What Are Recent G2 Reviews of Dot Assist?

Ring Jenny

Ring Jenny helps small businesses answer calls when their team is busy, unavailable, or closed. The AI receptionist can answer common questions, collect caller details, book appointments, take messages, and transfer important calls to the right person. Businesses can keep their existing phone number and customise how calls are handled. It is designed for service businesses that want to miss fewer enquiries without hiring another full-time receptionist.

Average Rating: 5.0/5.0

Total Reviews: 10

Who Is the Company Behind Ring Jenny?

Who Uses This Product?

  • Company Size: 90% Small, 10% Medium

What Are Recent G2 Reviews of Ring Jenny?

NICE CXone

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. www.nice.com

Average Rating: 4.3/5.0

Total Reviews: 1,604

Who Is the Company Behind NICE CXone?

  • Seller: NiCE
  • Year Founded: 1986
  • HQ Location: Hoboken, New Jersey
  • Twitter: @NICELtd
    14,655 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    14,099 employees on LinkedIn®
  • Ownership: NASDAQ: NICE

Who Uses This Product?

  • Who Uses This: Customer Service Representative, Customer Service Agent
  • Top Industries: Consumer Services, Information Technology and Services
  • Company Size: 52% Medium, 34% Large

What Do G2 Reviewers Say About NICE CXone?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive interface of NICE CXone, making it simple for new employees to adapt quickly.
  • Users appreciate the intuitive interface and comprehensive features of NICE CXone, enhancing customer service and usability.
  • Users value the intuitive interface and easy implementation of NICE CXone, enhancing overall efficiency and user experience.
  • Users find the intuitive interface of NICE CXone easy for new employees, enhancing overall customer service effectiveness.
  • Users value the intuitive interface of NICE CXone, enhancing ease of use and quick onboarding for new employees.
Cons
  • Users often face call issues with NICE CXone, experiencing dropped calls and difficulty changing agent status during critical moments.
  • Users experience frequent technical issues with lag, crashes, and outages, disrupting their workflow and impacting performance.
  • Users express frustration with the missing features in NICE CXone, particularly the lack of integrated tools and supervisor mode.
  • Users consistently face poor customer support, especially in accessing billing and getting timely technical assistance.
  • Users experience frustrating delays in information and support response times, impacting overall effectiveness of NICE CXone.

What Are Recent G2 Reviews of NICE CXone?

What Are G2 Users Discussing About NICE CXone?

Common Room

Common Room is an AI GTM platform that helps revenue teams — including Sales, Marketing, and RevOps — at mid-market and enterprise B2B companies move from fragmented buyer data to precise, AI-driven execution at scale. Most GTM teams operate on incomplete information, with reps toggling between tools and ops teams manually stitching systems together. Common Room solves this by unifying first-party customer data with real-world buyer signals into a continuously updated system of complete and trusted buyer intelligence, powered by Context360 (AI identity resolution) and AI waterfall enrichment across a 400M+ contact directory. Revenue teams use that intelligence foundation to put AI agents to work across core GTM workflows — prioritizing the right accounts, researching contacts, mapping stakeholders, and personalizing outreach based on real buyer context. A configurable Revenue Control Plane gives revenue architects enterprise-grade governance, permissioning, and managed integrations to design and scale AI-native GTM workflows across the business. Key capabilities include: -Complete buyer intelligence: Unifies CRM, product, marketing, and engagement signals with real-world buyer activity into a person-level, always up-to-date view of every buyer - AI agents across GTM workflows: Automates account prioritization, contact research, stakeholder mapping, data hygiene, and personalized outreach without adding headcount -Revenue Control Plane: Central governance layer for revenue architects to build, deploy, and scale plays with enterprise-grade controls and fully managed integrations -Embedded workflow activation: Delivers buyer intelligence and AI-guided actions directly inside Slack, email, Salesforce, browser extensions, and AI assistants — no behavior change required -Enterprise-ready at scale: Supports teams of 50 to 1,000+ reps across multiple GTM motions, eliminating the need for GTM engineers, enrichment vendors, or external orchestration tools

Average Rating: 4.5/5.0

Total Reviews: 114

Who Is the Company Behind Common Room?

  • Seller: Zoom
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • Twitter: @zoom
    1,042,714 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13,494 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 63% Medium, 26% Small

What Do G2 Reviewers Say About Common Room?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the efficient lead generation capabilities of Common Room, significantly streamlining their outbounding efforts.
  • Users love the time-saving benefits of Common Room, streamlining prospecting and improving efficiency across applications.
  • Users value the effective lead management of Common Room, enabling targeted outreach and better-qualified prospects.
  • Users find Common Room very easy to learn and use, simplifying engagement and integration with existing workflows.
  • Users love how Common Room saves time by optimizing workflows and providing actionable insights effortlessly.
Cons
  • Users find the learning difficulty of Common Room challenging, with complex navigation impacting user experience.
  • Users face a significant learning curve with Common Room, requiring time to fully understand and utilize the platform.
  • Users feel that limited customization restricts analytics and integrations, hindering deeper insights and workflow enhancements.
  • Users note the missing features in Common Room, expressing a need for better tracking and customization options.
  • Users find the steep learning curve of Common Room challenging, particularly for building segments and utilizing integrations.

What Are Recent G2 Reviews of Common Room?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated