# Best  AI Agents - Page 5

  *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)*


  
## How Many  AI Agents Products Does G2 Track?
**Total Products under this Category:** 1,971

### Category Stats (May 2026)
- **Average Rating**: 4.63/5


- **Top Trending Product**: Intellihr.com (+0.75)
*Last updated: May 18, 2026*

  
## How Does G2 Rank  AI Agents Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 257,300+ Authentic Reviews
- 1,971+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Which  AI Agents Is Best for Your Use Case?

- **Leader:** [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
- **Highest Performer:** [Synthflow](https://www.g2.com/products/synthflow/reviews)
- **Top Trending:** [Retell AI](https://www.g2.com/products/retell-ai/reviews)
- **Best Free Software:** [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)

  
---

**Sponsored**

### Checkmarx

Checkmarx is a type of application security solution designed to help organizations safeguard their software development processes while enhancing efficiency and reducing costs. The Checkmarx One platform stands out in the realm of enterprise-grade security, offering comprehensive protection that addresses the complexities of modern software development, including legacy systems and AI-generated code. By scanning trillions of lines of code annually, Checkmarx enables companies to significantly lower their vulnerability density, ensuring a robust defense against potential threats. The platform is particularly beneficial for software development teams, security professionals, and organizations that prioritize secure coding practices. With the increasing reliance on AI technologies and the rapid pace of software development, Checkmarx One provides essential tools to mitigate risks associated with both traditional and emerging programming languages. Its innovative architecture, powered by autonomous security agents and AI-native intelligence, allows organizations to integrate security seamlessly into their development workflows, thereby accelerating development velocity without compromising on safety. Key features of Checkmarx One include Triage Assist, which employs an autonomous AI agent to prioritize vulnerabilities based on real-world exploitability and contextual risk. This feature empowers teams to concentrate their efforts on the most critical issues rather than getting bogged down by static severity scores. Additionally, Remediation Assist generates review-ready fixes for validated vulnerabilities prior to code merges, streamlining the secure delivery process and minimizing the manual overhead typically associated with remediation tasks. Developer Assist is another notable feature, acting as a standalone security agent that identifies risks during the coding process. By providing safe, explainable, and verified fixes directly within the integrated development environment (IDE), it supports developers in maintaining a stable and rapid development pace. Furthermore, the platform includes AI Supply Chain Security, which offers centralized governance and visibility for AI components embedded in applications, ensuring that hidden AI assets are discovered and managed effectively. Lastly, Checkmarx One incorporates advanced analysis engines such as AI SAST and DAST for AI, which enhance security measures across various environments. The AI SAST feature expands detection capabilities to cover emerging and unsupported programming languages, while the DAST for AI strengthens runtime protection in continuous integration and deployment (CI/CD) settings. Together, these features position Checkmarx One as a comprehensive solution for organizations looking to fortify their software development lifecycle against evolving threats.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1010752&secure%5Bdisplayable_resource_id%5D=1010752&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1010752&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=4475&secure%5Bresource_id%5D=1010752&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agents%2Fenterprise&secure%5Btoken%5D=83ef45102e537bc97b5a09895b25ec1db14cec9516b67dc10940be328c99bc63&secure%5Burl%5D=https%3A%2F%2Fcheckmarx.com%2Frequest-a-demo%2F&secure%5Burl_type%5D=book_demo)

---

  ## What Are the Top-Rated  AI Agents Products in 2026?
### 1. [Supervity](https://www.g2.com/products/supervity/reviews)
  Supervity (formerly Techforce.ai) empowers business teams to achieve faster outcomes by enabling them to rapidly automate and share knowledge work with its AI Coach. Today, over 12000 business users – from established corporations to fast growing start-ups – are using Supervity's no-code AI-enabled platform that has transformed the workplace. The use cases vary across industries and business functions helping companies improve sales outcomes by up to 30% and increase operational productivity by up to 70%. The solutions offered by Supervity can cover business processes of software companies and their customers. The solution supports both UI and API based integrations for business teams to automate their manual work. The platform is built with team collaboration at it’s core for users to create and share no-code automations as reusable digital skills with colleagues and customers. Supervity also enables product-led companies to help their end users achieve faster outcomes with AI Coach. It is one of the very few companies which offers embedded RPA, Conversational AI and OCR AI capabilities “as-a-service” in white labelled model. Currently the company is working with large system integrators like KPMG, IBM and Accenture and building industry specific solutions in the Financial Services, Healthcare and Federal market segments.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 19

**Who Is the Company Behind Supervity?**

- **Seller:** [Supervity](https://www.g2.com/sellers/supervity)
- **Year Founded:** 2017
- **HQ Location:** Reston, VA
- **LinkedIn® Page:** https://www.linkedin.com/company/supervity/ (111 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Mid-Market, 40% Small-Business


#### What Are Supervity's Pros and Cons?

**Pros:**

- Automation (1 reviews)
- Business Growth (1 reviews)
- Customization (1 reviews)
- Ease of Use (1 reviews)
- Easy Creation (1 reviews)

**Cons:**

- Dashboard Issues (1 reviews)
- Lack of Integration (1 reviews)
- Limited Analytics (1 reviews)
- Limited Features (1 reviews)
- Limited Functionality (1 reviews)

### 2. [Yuma AI](https://www.g2.com/products/yuma-ai/reviews)
  Yuma AI automates e-commerce customer support end to end. The platform resolves tickets autonomously across chat, email, and social, handling 100+ CX use cases from order tracking to returns to complex pre-sale inquiries. It plugs directly into the helpdesks e-commerce teams already use: Zendesk, Gorgias, Kustomer, Front, Gladly, and Re:amaze. Every plan includes unlimited AI Agents and SOPs, omnichannel and multilingual support, and 24/7 premium support via Slack. Pricing is based on fully automated resolutions only. Results come fast. Customers typically reach 60-80% automation and 25-40% cost savings within 90 days. Our customers run at 91% accuracy on WISMO with 87% faster responses. EvryJewels automates 89% of tickets and cut costs by 63%. The platform has processed over 5 million automated tickets.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 19

**Who Is the Company Behind Yuma AI?**

- **Seller:** [Yuma AI](https://www.g2.com/sellers/yuma-ai)
- **Company Website:** https://yuma.ai
- **Year Founded:** 2023
- **HQ Location:** Singapore
- **LinkedIn® Page:** https://www.linkedin.com/company/yuma-ai (33 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Retail
  - **Company Size:** 53% Small-Business, 42% Mid-Market


#### What Are Yuma AI's Pros and Cons?

**Pros:**

- Automation (7 reviews)
- Customer Satisfaction (7 reviews)
- Artificial Intelligence (6 reviews)
- Customer Support (6 reviews)
- Customer Engagement (5 reviews)

**Cons:**

- Inadequate AI Features (3 reviews)
- Complexity (1 reviews)
- Data Management (1 reviews)
- Difficult Setup (1 reviews)
- Inaccuracy (1 reviews)

### 3. [Balto](https://www.g2.com/products/balto/reviews)
  Balto is the AI workforce for the contact center. Balto delivers a complete contact center solution in a single license, uniting best-in-class Agent Assist, QA, Compliance, Coaching, Notes, and Insights in one cohesive platform. The result is value at every level of the organization: agents perform better, QA teams eliminate manual reviews, supervisors can coach at scale, and executive leaders gain clear visibility into conversation-driven business trends. Top-performing contact centers rely on Balto to protect revenue, reduce compliance risk, and improve customer experiences. To date, Balto has guided 500M+ conversations, supports 300+ customers, and leads our G2 category with 500+ five-star reviews. Products Include: - Real-Time Guidance (Agent Assist): Balto automatically provides agents with resources in real-time. - Quality Assurance: Balto automatically scores interactions. - Compliance: Balto automatically flags compliance issues. - Coaching: Balto automatically surfaces and delivers coaching recommendations. - Notes: Balto automatically summarizes conversations. - Insights: Balto automatically extracts insights from conversation data.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 576

**Who Is the Company Behind Balto?**

- **Seller:** [Balto](https://www.g2.com/sellers/balto)
- **Company Website:** https://www.balto.ai/
- **Year Founded:** 2017
- **HQ Location:** St Louis, US
- **Twitter:** @balto_ai (244 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/16265721/ (165 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Medicare Sales Representative, MSR
  - **Top Industries:** Insurance, Consumer Services
  - **Company Size:** 48% Mid-Market, 25% Enterprise


#### What Are Balto's Pros and Cons?

**Pros:**

- Ease of Use (49 reviews)
- Helpful (48 reviews)
- Accuracy (22 reviews)
- Call Recording (16 reviews)
- Customer Support (16 reviews)

**Cons:**

- Call Issues (20 reviews)
- Accuracy Issues (12 reviews)
- AI Inaccuracy (11 reviews)
- Missing Features (9 reviews)
- Pop-up Issues (7 reviews)

### 4. [Console](https://www.g2.com/products/console-com-console/reviews)
  Console is the AI-powered IT automation platform that helps companies automate 50%+ of internal support requests before they ever reach a human. It connects to tools like your identity provider, ticketing system, HRIS, and finance stack so it can complete repeatable work automatically and escalate edge cases to humans.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 16

**Who Is the Company Behind Console?**

- **Seller:** [Console.com](https://www.g2.com/sellers/console-com)
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** https://www.linkedin.com/company/console-co/ (46 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software
  - **Company Size:** 75% Mid-Market, 19% Enterprise


### 5. [Conversifi](https://www.g2.com/products/conversifi/reviews)
  Conversifi is an AI-powered LinkedIn automation platform that handles entire conversation flows on autopilot while maintaining your authentic voice and tone. Unlike traditional tools that only automate initial outreach, Conversifi manages multi-turn conversations, responds intelligently to prospects, and moves discussions toward your goals—all without manual intervention.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 16

**Who Is the Company Behind Conversifi?**

- **Seller:** [Conversifi](https://www.g2.com/sellers/conversifi)
- **Year Founded:** 2025
- **HQ Location:** London, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/conversifi-io/ (30 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Marketing and Advertising
  - **Company Size:** 94% Small-Business, 6% Mid-Market


#### What Are Conversifi's Pros and Cons?

**Pros:**

- Conversations Management (1 reviews)
- Customer Engagement (1 reviews)
- Helpful (1 reviews)
- Setup Ease (1 reviews)


### 6. [Maven AGI](https://www.g2.com/products/maven-agi/reviews)
  Maven AGI is an advanced AI agent platform specifically designed to transform customer support operations for enterprises. Unlike traditional AI tools that merely enhance existing workflows, Maven AGI is engineered to address the complexities of enterprise customer experience (CX). This includes managing extensive technology stacks, adhering to regulatory requirements, handling high-volume customer inquiries, and meeting the expectations of customers who demand accurate and timely responses. The platform enables autonomous agents to resolve up to 93% of queries without the need for human intervention, effectively streamlining support across voice, chat, and email channels from the outset. Targeting mid-market and enterprise teams that have outgrown conventional helpdesk automation, Maven AGI provides a solution that takes full ownership of customer interactions. Organizations such as TripAdvisor, ClickUp, and Rho have successfully integrated Maven AGI into their support operations, utilizing it not as a supplementary chatbot layer, but as the primary engine for resolving customer inquiries. This shift allows enterprises to enhance their customer service capabilities significantly, ensuring that they can handle complex queries efficiently and effectively. One of the standout features of Maven AGI is its ability to integrate seamlessly with existing customer relationship management (CRM) systems, helpdesk solutions, and telephony infrastructure. This integration process can be completed in just a few days, eliminating the need for extensive workflow rebuilds or lengthy implementation timelines. The platform's agents leverage live, version-accurate knowledge bases to tackle intricate, multi-step inquiries, thereby minimizing instances of hallucination, unnecessary escalation, and compliance breaches. Maven AGI boasts several key capabilities that enhance its value proposition. It offers autonomous resolution across multiple communication channels through a unified reasoning engine, ensuring consistent and accurate responses. The platform also features native integrations with popular tools such as Salesforce, Zendesk, Freshdesk, Genesys, and Twilio, allowing for a cohesive support environment. Additionally, the AI Agent Designer provides users with the ability to fine-tune, test, and monitor agent behavior, ensuring optimal performance and alignment with organizational goals. Furthermore, Maven AGI adheres to stringent compliance standards, including SOC 2 Type II, ISO 27001, HIPAA, and PCI DSS, reinforcing its reliability and security for enterprise applications.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 16

**Who Is the Company Behind Maven AGI?**

- **Seller:** [Maven AGI](https://www.g2.com/sellers/maven-agi)
- **Company Website:** https://www.mavenagi.com/?utm_source=thefundingletter.beehiiv.com&utm_medium=newsletter&utm_campaign=the-funding-letter-1428-may-30
- **Year Founded:** 2023
- **HQ Location:** Boston
- **Twitter:** @MavenAGI (436 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/mavenagi/posts/?feedView=all (104 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 75% Mid-Market, 19% Enterprise


#### What Are Maven AGI's Pros and Cons?

**Pros:**

- Ease of Use (5 reviews)
- Useful (5 reviews)
- Artificial Intelligence (4 reviews)
- Customer Satisfaction (4 reviews)
- Reliability (4 reviews)

**Cons:**

- Cost (2 reviews)
- Expensive (2 reviews)
- Learning Curve (2 reviews)
- Steep Learning Curve (2 reviews)
- Difficult Implementation (1 reviews)

### 7. [telli](https://www.g2.com/products/telli/reviews)
  telli is a next-generation call operations platform designed to simplify customer interactions through advanced AI sales agents and auto dialers. This innovative solution leverages human-like voice AI technology to automate complex call workflows, ensuring that every lead is engaged and every customer query is addressed around the clock. By transforming the way businesses interact with their customers, telli enhances operational efficiency and improves customer satisfaction. The platform caters to a diverse range of industries, including Solar & HVAC, Healthcare, Real Estate, Insurance, and Financial Services. Its capabilities are tailored to automate critical stages of the customer journey, making it an invaluable tool for businesses seeking to optimize their communication processes. For instance, telli excels in lead qualification and reactivation, allowing businesses to convert and qualify leads through phone calls and messages, as well as re-engage past customers to recover lost revenue. This targeted approach ensures that no potential opportunity is overlooked. One of the standout features of telli is its 24/7 AI receptionist and customer service capabilities. The platform is designed to answer every call instantly, resolve complex issues, and route calls to the appropriate human agents when necessary. This ensures that customers receive timely assistance, enhancing their overall experience. Additionally, telli simplifies appointment booking by seamlessly scheduling meetings across different time zones, integrating directly with team calendars to streamline the process. telli also offers operational task management, handling payment reminders and upselling opportunities to maximize customer lifetime value. Its ability to initiate calls in under 10 seconds allows businesses to capture lead attention effectively, while warm transfers to sales teams ensure that prospects receive personalized attention when needed. These features collectively contribute to a more efficient sales process and improved customer engagement. Businesses choose telli for its proven performance, reporting significant returns on investment, including a 12% increase in conversion rates, a 53% improvement in reachability, and a 33% boost in booking rates. The platform is known for its rapid implementation, enabling companies to scale their call operations quickly without the burden of establishing a large internal call center. Furthermore, telli prioritizes security and reliability, adhering to high standards of data protection and compliance, ensuring that all interactions remain secure. This combination of features and benefits positions telli as a leading solution in the call operations landscape, empowering businesses to enhance their customer engagement strategies effectively.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 21

**Who Is the Company Behind telli?**

- **Seller:** [telli technologies](https://www.g2.com/sellers/telli-technologies)
- **Company Website:** https://www.telli.com/
- **Year Founded:** 2024
- **HQ Location:** Berlin
- **LinkedIn® Page:** https://www.linkedin.com/company/tellitechnologies/ (25 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 33% Mid-Market, 33% Small-Business


#### What Are telli's Pros and Cons?

**Pros:**

- Customer Support (4 reviews)
- Ease of Use (4 reviews)
- Helpful (4 reviews)
- Efficiency (3 reviews)
- Features (3 reviews)

**Cons:**

- Dashboard Issues (1 reviews)
- Difficult Reporting (1 reviews)
- Long Delays (1 reviews)
- Long Wait Times (1 reviews)
- Missing Features (1 reviews)

### 8. [Ascendo AI](https://www.g2.com/products/ascendo-ai/reviews)
  Ascendo builds Physical AI agents for critical infrastructure. Operating as a coordinated digital workforce, our 16 specialized L4 agents automate more than 1,800 complex service workflows out of the box. Deployed across MedTech, Telecom, industrial manufacturing and more, Ascendo AI agents ingest unstructured dark data to predict parts demand, operationalize technician expertise, and help prevent field escalations before they occur. Our goal is to not just give you the outcome you want but to make you an AI first company like ours. Learn why Field Service and Technical Support teams love us and recommend us as their #1 choice!


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 27

**Who Is the Company Behind Ascendo AI?**

- **Seller:** [Ascendo.AI](https://www.g2.com/sellers/ascendo-ai)
- **Year Founded:** 2020
- **HQ Location:** Palo Alto, US
- **Twitter:** @AscendoAI (19 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/ascendoai/ (27 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Telecommunications, Hospital & Health Care
  - **Company Size:** 74% Enterprise, 19% Mid-Market


### 9. [Decagon](https://www.g2.com/products/decagon/reviews)
  Decagon is the most advanced AI platform for customer support. Trusted by companies like Eventbrite, Bilt, Webflow, Substack, Vanta, Rippling, and Curology, Decagon's AI agents do more than just respond to customers - they can analyze conversations, create custom workflows, connect to your existing knowledge bases, and integrate with your preferred CX tools to deliver the best experiences to your customers.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 18

**Who Is the Company Behind Decagon?**

- **Seller:** [Decagon](https://www.g2.com/sellers/decagon)
- **Year Founded:** 2023
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** https://www.linkedin.com/company/decagon-ai (301 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 67% Mid-Market, 17% Enterprise


#### What Are Decagon's Pros and Cons?

**Pros:**

- Features (12 reviews)
- Implementation Ease (11 reviews)
- AI Integration (10 reviews)
- Customer Satisfaction (10 reviews)
- Helpful (10 reviews)

**Cons:**

- Missing Features (6 reviews)
- Limited Customization (5 reviews)
- Learning Curve (3 reviews)
- Usage Limitations (3 reviews)
- Access Restrictions (2 reviews)

### 10. [Gleap](https://www.g2.com/products/gleap-gleap/reviews)
  Gleap is a customer support and product feedback software platform specifically designed for SaaS companies and digital product teams to streamline user communication, issue reporting, and product insights within a single, cohesive system. Originating in Europe, Gleap caters to product-led organizations seeking to centralize customer interactions and technical feedback across both web and mobile applications. The platform is particularly beneficial for cross-functional teams, including those in support, product management, engineering, and growth, and is commonly utilized by small to mid-sized software companies as well as scaling startups. The functionality of Gleap is multifaceted, combining a shared inbox with AI-assisted customer support alongside in-app feedback and bug reporting capabilities. Users can easily submit support requests, feature feedback, or bug reports directly from within the application, while Gleap automatically captures essential technical context, such as device data, environment details, and error logs. This ensures that support teams have all the necessary information at their fingertips to address user concerns effectively. Additionally, the platform features Kai, an AI support agent that aids in answering questions, summarizing conversations, and facilitating automated workflows, enhancing the overall user experience. Gleap's primary value lies in its ability to reduce friction between customer support and product development by transforming user communication into structured, actionable product insights. By consolidating support tickets, bug reports, and feedback into one system, Gleap enables teams to respond to users more efficiently, thereby improving issue resolution speed and fostering better internal collaboration. The platform is widely used for various purposes, including in-app customer support, bug triage, feature validation, customer feedback collection, and product-led growth workflows. Furthermore, Gleap seamlessly integrates with third-party tools commonly employed by product and engineering teams, enhancing its utility. Key features of Gleap include a shared inbox for managing customer support and user conversations, in-app bug reporting with automatic technical context capture, and tools for collecting customer feedback and feature requests. The AI-assisted support agent and response tools further streamline the support process, while no-code workflows and automation empower support and product teams to efficiently route, tag, enrich, and act on incoming conversations and feedback without the need for custom development. This comprehensive approach not only enhances operational efficiency but also ensures that teams can focus on delivering a superior product experience.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 48

**Who Is the Company Behind Gleap?**

- **Seller:** [Gleap](https://www.g2.com/sellers/gleap)
- **Company Website:** https://gleap.io/
- **Year Founded:** 2020
- **HQ Location:** Schwarzach, AT
- **LinkedIn® Page:** https://www.linkedin.com/company/gleap (8 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software
  - **Company Size:** 69% Small-Business, 8% Mid-Market


#### What Are Gleap's Pros and Cons?

**Pros:**

- Ease of Use (13 reviews)
- Features (9 reviews)
- Automation (8 reviews)
- Helpful (8 reviews)
- Simple (8 reviews)

**Cons:**

- Learning Curve (5 reviews)
- Limited Features (4 reviews)
- Filtering Issues (3 reviews)
- Intuitiveness (3 reviews)
- Missing Features (3 reviews)

### 11. [Maqsam](https://www.g2.com/products/maqsam/reviews)
  The first Arabic-native AI agent integrated into the region’s leading customer service software. We are the leading Arabic AI-powered customer service software in the MENA region, revolutionizing customer experience by integrating with CRMs to optimize data management, automate tasks, boost efficiency, and drive revenue growth while offering local numbers globally. Maqsam’s Arabic-native AI Agent brings smarter conversations to the Arab world. Seamlessly integrated into our customer service software, Maqsam’s easy-to-deploy AI agent understands different Arabic dialects, context, and cultural nuances. Supported by a full suite of AI features, and the most accurate Arabic speech-to-text call transcription on the market, Maqsam’s platform empowers agents to respond faster and more naturally, and build upon rich insights from accurate sentiment analysis tools, a live dashboard, and so much more. Maqsam also makes it easy for businesses to grow roots and expand into new regional markets with local numbers, ensuring that every customer feels connected and supported close to home. By combining automation with a deep understanding of language and culture, Maqsam enables businesses to deliver reliable, personal, and around-the-clock support that customers truly connect with. Maqsam is leading the future of Arabic AI with a dedicated research team developing the company's own LLM model, leveraging the latest advancements in AI technology. Maqsam has become a pioneer in accurately transcribing Arabic calls and delivering advanced reports and analytics, making it the top choice for business communication solutions that effectively handle the various complexities of the Arabic language.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 82

**Who Is the Company Behind Maqsam?**

- **Seller:** [Maqsam](https://www.g2.com/sellers/maqsam)
- **Company Website:** https://maqsam.com/?utm_source=g2&utm_medium=referral&utm_campaign=g2campaign?utm_content=visit-website#contact
- **Year Founded:** 2019
- **HQ Location:** Al Rabie District, SA
- **Twitter:** @MaqsamHQ (271 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/52185164 (150 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Financial Services, Information Technology and Services
  - **Company Size:** 53% Small-Business, 39% Mid-Market


#### What Are Maqsam's Pros and Cons?

**Pros:**

- Ease of Use (14 reviews)
- Features (8 reviews)
- Call Management (7 reviews)
- Customer Support (7 reviews)
- Helpful (7 reviews)

**Cons:**

- Call Issues (6 reviews)
- Call Quality Issues (5 reviews)
- Poor Call Quality (4 reviews)
- Voice Quality Issues (4 reviews)
- Audio Issues (2 reviews)

### 12. [MessageMind](https://www.g2.com/products/messagemind/reviews)
  MessageMind is an AI-native CRM powered by a human-like AI agent that connects across WhatsApp, Instagram, Facebook Messenger, SMS, email, and voice calls — all inside one advanced unified inbox available on web and mobile. Accessible anytime and anywhere, MessageMind centralizes every customer interaction into one seamless platform. We’ve transformed customer support by building an AI that communicates with real human tone, understands context, and performs full end-to-end actions. The AI can read and interpret text, images, PDFs, documents, and audio messages, then respond naturally while completing real tasks such as tracking orders, checking stock levels, booking appointments, sending reminders, updating CRM records, generating invoices, taking payments, and much more — all autonomously and in real time. MessageMind integrates effortlessly with all major platforms — including Shopify, WooCommerce, Wix, BigCommerce, Squarespace, Stripe, Revolut, Calendly, Google Calendar, Zoom, and existing CRMs — and also supports fully custom integrations to match any workflow or internal system. This makes it a powerful all-in-one solution for e-commerce brands, service businesses, agencies, and enterprises looking to streamline operations and deliver exceptional customer experiences. Easy to train and deploy, MessageMind supports 80+ languages and offers a catalog of over 200 ultra-realistic AI voices, enabling global support through voice calls and voice notes that feel genuinely human. With MessageMind, businesses can unify conversations, automate workflows, reduce operational costs, increase customer satisfaction, and scale support 24/7 — all without expanding their team. It’s the future of customer communication, built for speed, accuracy, and limitless scalability.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 20

**Who Is the Company Behind MessageMind?**

- **Seller:** [MessageMind](https://www.g2.com/sellers/messagemind)
- **Year Founded:** 2023
- **HQ Location:** , 
- **Twitter:** @messagemind_ai
- **LinkedIn® Page:** https://www.linkedin.com/company/messagemind/ (11 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 52% Small-Business, 48% Mid-Market


#### What Are MessageMind's Pros and Cons?

**Pros:**

- Customer Support (10 reviews)
- Automation (8 reviews)
- Ease of Use (8 reviews)
- Easy Setup (7 reviews)
- Helpful (7 reviews)

**Cons:**

- Learning Curve (4 reviews)
- AI Limitations (2 reviews)
- Cost (2 reviews)
- Limited Customization (2 reviews)
- Expensive (1 reviews)

### 13. [Workleap](https://www.g2.com/products/workleap-workleap/reviews)
  Workleap is an AI-powered talent management platform designed to enhance employee engagement, performance, and compensation management. It integrates seamlessly with existing HR systems, providing real-time insights and actionable recommendations to help organizations make informed decisions and foster a productive workplace culture. Key Features and Functionality: - Employee Engagement: Utilizes real-time pulse surveys, anonymous feedback, and peer recognition tools to gauge and improve employee morale. - Performance Management: Automates performance reviews with flexible cycles, 360-degree feedback, and goal tracking aligned with organizational objectives. - Compensation Management: Offers tools to create equitable pay structures, manage compensation reviews, and make informed pay decisions with embedded market data. - AI Integration: Provides AI-driven insights and recommendations, enhancing decision-making processes across all HR activities. - Seamless Integrations: Connects with existing HRIS platforms and collaboration tools like Slack and Microsoft Teams to streamline operations. Primary Value and Solutions: Workleap addresses the challenges of managing employee engagement, performance, and compensation by offering a unified platform that simplifies HR processes. Its AI capabilities provide actionable insights, enabling organizations to proactively address potential issues, recognize achievements, and maintain a motivated workforce. By integrating with existing tools, Workleap ensures a cohesive and efficient approach to talent management, ultimately driving business growth and employee satisfaction.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 15

**Who Is the Company Behind Workleap?**

- **Seller:** [Workleap](https://www.g2.com/sellers/workleap)
- **Year Founded:** 2006
- **HQ Location:** Montréal, Québec, Canada
- **Twitter:** @WorkleapHQ (1,132 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/workleaphq/ (411 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


#### What Are Workleap's Pros and Cons?

**Pros:**

- Compensation Management (11 reviews)
- Intuitive (11 reviews)
- Ease of Use (10 reviews)
- Customer Support (9 reviews)
- User Interface (8 reviews)

**Cons:**

- Inflexibility (2 reviews)
- Insufficient Features (2 reviews)
- Lack of Flexibility (2 reviews)
- Limited Features (2 reviews)
- Limited Flexibility (2 reviews)

### 14. [Featurebase](https://www.g2.com/products/featurebase/reviews)
  Featurebase is a modern customer support & product suite that combines AI-powered support, feedback collection, help docs, roadmaps, and changelogs into a single platform for startups. It's loved by thousands of fast-growing teams from companies like Lovable, Raycast, and n8n. 💫 Instead of having 5+ different tools, Featurebase offers everything in one place to help you build products your users love: - Support platform – Support your customers from anywhere with an omnichannel inbox and automate support with powerful AI agents. - Feedback collection & voting: Centralize feedback with in-app widgets, integrations, and a dedicated feedback forum. Let users vote on each other's feature ideas, see their total revenue, and focus on the most impactful features. Plus, all upvoters will automatically be notified when you ship their request. - Changelogs: Announce product changes and increase feature adoption with neat in-app popups, notification emails, and a standalone changelog page. - Help Center: Provide self-serve support with a beautiful knowledge base & bring help articles inside your product with a lightweight widget. - Surveys (NPS, CSAT, etc.): Create targeted in-app surveys to ask users anything and measure customer satisfaction.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 49

**Who Is the Company Behind Featurebase?**

- **Seller:** [Featurebase](https://www.g2.com/sellers/featurebase)
- **Year Founded:** 2021
- **HQ Location:** Tallinn, EE
- **Twitter:** @FeaturebaseHQ (2,214 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/featurebaseapp/ (6 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Founder
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 90% Small-Business, 8% Mid-Market


#### What Are Featurebase's Pros and Cons?

**Pros:**

- Features (31 reviews)
- Ease of Use (27 reviews)
- Helpful (26 reviews)
- Customer Support (21 reviews)
- Feedback Management (19 reviews)

**Cons:**

- Missing Features (11 reviews)
- Limited Features (9 reviews)
- Limitations (8 reviews)
- Limited Customization (7 reviews)
- Limited Functionality (7 reviews)

### 15. [NiCE CXone](https://www.g2.com/products/nice-cxone/reviews)
  NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. www.nice.com


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 1,604

**Who Is the Company Behind NiCE CXone?**

- **Seller:** [NiCE](https://www.g2.com/sellers/nice)
- **Year Founded:** 1986
- **HQ Location:** Hoboken, New Jersey
- **Twitter:** @NICELtd (14,632 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/nice-systems/ (13,947 employees on LinkedIn®)
- **Ownership:** NASDAQ: NICE

**Who Uses This Product?**
  - **Who Uses This:** Customer Service Representative, Supervisor
  - **Top Industries:** Consumer Services, Information Technology and Services
  - **Company Size:** 52% Mid-Market, 34% Enterprise


#### What Are NiCE CXone's Pros and Cons?

**Pros:**

- Ease of Use (38 reviews)
- Features (27 reviews)
- Efficiency (26 reviews)
- Helpful (21 reviews)
- User Interface (15 reviews)

**Cons:**

- Call Issues (14 reviews)
- Technical Issues (14 reviews)
- Learning Curve (10 reviews)
- Missing Features (10 reviews)
- Poor Customer Support (10 reviews)

### 16. [yellow.ai](https://www.g2.com/products/yellow-ai/reviews)
  Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1100 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO, across 85+ countries in 135+ languages. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 100

**Who Is the Company Behind yellow.ai?**

- **Seller:** [yellow.ai](https://www.g2.com/sellers/yellow-ai)
- **Year Founded:** 2016
- **HQ Location:** San Mateo, California
- **Twitter:** @yellowdotai (1,547 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/yellowmessenger/about (889 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Software Engineer
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 38% Small-Business, 33% Mid-Market


#### What Are yellow.ai's Pros and Cons?

**Pros:**

- Integrations (11 reviews)
- Chatbot Development (10 reviews)
- Chatbots (9 reviews)
- Ease of Use (9 reviews)
- Easy Integrations (9 reviews)

**Cons:**

- Steep Learning Curve (7 reviews)
- Learning Curve (6 reviews)
- AI Limitations (3 reviews)
- Complexity (3 reviews)
- Difficult Implementation (3 reviews)

### 17. [Alisha - AI SDR](https://www.g2.com/products/alisha-ai-sdr/reviews)
  Alisha AI SDR is a Generative AI-based sales prospecting tool. It helps B2B sales teams automate their entire cold email outbound sales. The product assists you in managing all of these: 1. Generate intent-based Leads using Natural Language chat 2. Hyper-personalize email body with references from LinkedIn and web 3. Omni-channel outreach from email and LinkedIn for better engagement and conversion 4. Automated Scheduling by sending warm email invites across time zones 5. Available 24/7 6. Manage CRM entries and hygiene 7. Metric engine and dashboard for your campaign performances


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 13

**Who Is the Company Behind Alisha - AI SDR?**

- **Seller:** [Floworks AI](https://www.g2.com/sellers/floworks-ai)
- **Year Founded:** 2021
- **HQ Location:** Bengaluru, IN
- **Twitter:** @FloworksAI (111 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/floworkssolutions/ (38 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 77% Mid-Market, 23% Small-Business


#### What Are Alisha - AI SDR's Pros and Cons?

**Pros:**

- Automation (4 reviews)
- Customer Support (4 reviews)
- Lead Generation (4 reviews)
- Personalization (4 reviews)
- Features (3 reviews)

**Cons:**

- Difficult Navigation (1 reviews)
- Learning Curve (1 reviews)
- Slow Loading (1 reviews)

### 18. [Box](https://www.g2.com/products/box/reviews)
  Box: The leader in Intelligent Content Management — Store, secure, and automate content on an AI-powered platform Box helps businesses of every size get more value from their documents and files with stringent security controls, intelligent workflow automation, and AI agents that extract critical insight. ✓ Box AI — Summarize documents, extract insights, ask questions in natural language, and deploy and create intelligent AI agents that automate repetitive work ✓ Intelligent workflow automation — Streamline reviews, contract approvals, and onboarding with AI-powered workflows ✓ Security and compliance — Protect sensitive information with granular access controls, intelligent threat detection, and AI governance that meet HIPAA, FINRA, FedRAMP, and GDPR standards ✓ Integrations and extensibility — Connect Box with 1,500+ popular apps or extend functionality with APIs and SDKs ✓ Industry solutions — Trusted by leading finance, technology, government, and life sciences organizations for secure collaboration and AI-enhanced productivity


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 5,019

**Who Is the Company Behind Box?**

- **Seller:** [Box](https://www.g2.com/sellers/box)
- **Company Website:** https://cloud.app.box.com
- **Year Founded:** 1998
- **HQ Location:** Redwood City, CA
- **Twitter:** @Box (78,416 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/box/ (4,174 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Project Manager, Consultant
  - **Top Industries:** Higher Education, Information Technology and Services
  - **Company Size:** 41% Enterprise, 32% Mid-Market


#### What Are Box's Pros and Cons?

**Pros:**

- Ease of Use (105 reviews)
- Security (60 reviews)
- Sharing (60 reviews)
- Easy Sharing (54 reviews)
- Seamless Integration (49 reviews)

**Cons:**

- Slow Performance (31 reviews)
- Expensive (29 reviews)
- Storage Limitations (21 reviews)
- Performance Issues (20 reviews)
- Connectivity Issues (17 reviews)

### 19. [Glean](https://www.g2.com/products/glean-technologies-glean/reviews)
  Glean is the Work AI platform that connects and understands your company’s data so every employee can find answers, generate content, and automate work with AI. Built around Search, Assistant, and Agents, Glean delivers trusted, personalized AI grounded in your company’s knowledge. With 100+ connectors, real-time permissions, and enterprise-grade security and governance, Glean helps teams work faster and turn knowledge into action. Glean: Work AI that Works.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 158

**Who Is the Company Behind Glean?**

- **Seller:** [Glean Technologies](https://www.g2.com/sellers/glean-technologies-db5ca3dc-c8a9-4900-9065-0c1ab979908a)
- **Company Website:** https://www.glean.com
- **Year Founded:** 2019
- **HQ Location:** Palo Alto, CA
- **Twitter:** @gleanwork (741 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/gleanwork/ (1,425 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Software Engineer, Account Executive
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 51% Enterprise, 43% Mid-Market


#### What Are Glean's Pros and Cons?

**Pros:**

- Ease of Use (5 reviews)
- Speed (5 reviews)
- Time-saving (4 reviews)
- Fast Search (2 reviews)
- Intuitive (2 reviews)

**Cons:**

- Improvement Needed (3 reviews)
- Search Functionality (2 reviews)
- Inadequate Filtering (1 reviews)
- Lack of Information (1 reviews)
- Limited Customization (1 reviews)

### 20. [Kakiyo](https://www.g2.com/products/kakiyo/reviews)
  Kakiyo is a B2B LinkedIn prospecting AI agent that handles end-to-end prospect conversations from initial outreach through meeting booking, without human intervention required. Unlike sequence-based tools that only automate the first few messages, Kakiyo's AI manages the entire conversation. Traditional LinkedIn automation stops once a prospect replies. You're left manually handling every response, answering questions, addressing objections, and booking meetings yourself. You either scale with generic sequences or personalize conversations manually, but you can't do both. Kakiyo solves this. The AI conducts complete conversations on autopilot, answering questions, handling objections, and qualifying prospects through uniquely generated messages based on conversation context and enriched prospect data. Every interaction is personalized and adapts in real-time to each prospect's specific responses. You get both scalability and personalization. Each AI agent is trained on your specific company data, product offering, and value proposition. You have complete access to the agent's instructions and can customize every aspect of its behavior. Adapt the tone to match your brand voice, refine the messaging style for different audience segments, modify qualification criteria, adjust how objections are handled, and control the entire conversation flow. The AI speaks in your company's voice while maintaining the flexibility to personalize each conversation based on prospect context. Kakiyo provides complete campaign management with centralized prospect tracking. Monitor every conversation, track engagement status, and see which prospects are qualified, interested, or need follow-up. Real-time KPIs show reply rates, conversation progression, meeting booking rates, and campaign performance across your entire prospecting operation. Manage multiple campaigns simultaneously while maintaining full visibility into every prospect interaction. Before launching any campaign, test your AI agent through conversation simulations. See exactly how it will respond in different scenarios, refine its approach, and ensure it represents your company accurately. Once live, the platform enriches prospect data automatically to enable highly personalized outreach at scale. Thanks to these highly personalized conversations, Kakiyo users achieve 30-40% reply rates and book multiple qualified meetings every week on full autopilot.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 13

**Who Is the Company Behind Kakiyo?**

- **Seller:** [Kakiyo](https://www.g2.com/sellers/kakiyo)
- **Year Founded:** 2024
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** https://www.linkedin.com/company/kakiyo/ (17 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 92% Small-Business, 8% Mid-Market


### 21. [Rezolve.ai](https://www.g2.com/products/rezolve-ai/reviews)
  Rezolve.ai delivers Agentic AI for IT, HR, and FinOps teams. The platform autonomously resolves support requests, executes workflows, and automates service operations across voice, chat, email, Microsoft Teams, and Slack.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 38

**Who Is the Company Behind Rezolve.ai?**

- **Seller:** [Rezolve AI](https://www.g2.com/sellers/rezolve-ai)
- **Year Founded:** 2017
- **HQ Location:** Dublin, US
- **Twitter:** @rezolve_ai (466 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/rezolveai (134 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 71% Mid-Market, 18% Enterprise


#### What Are Rezolve.ai's Pros and Cons?

**Pros:**

- Customer Support (11 reviews)
- Ease of Use (10 reviews)
- Helpful (10 reviews)
- Setup Ease (5 reviews)
- Communication Efficiency (4 reviews)

**Cons:**

- Missing Features (3 reviews)
- Limited Features (2 reviews)
- Software Reliability (2 reviews)
- Technical Issues (2 reviews)
- App Glitches (1 reviews)

### 22. [Sendbird](https://www.g2.com/products/sendbird/reviews)
  Sendbird is an omnichannel AI agent platform designed to enhance customer experience by facilitating autonomous support and sales conversations. This innovative solution enables businesses to engage with customers across various channels while ensuring that human agents remain available for more complex inquiries. By leveraging AI technology, Sendbird empowers enterprises to proactively communicate with their customers, fostering deeper connections and driving customer satisfaction. Primarily targeting enterprises aiming to improve their customer service and sales processes, Sendbird serves a diverse range of industries, including e-commerce, finance, and telecommunications. The platform is particularly beneficial for organizations that manage a high volume of customer interactions and require efficient handling of these conversations. By automating routine inquiries and interactions, businesses can allocate their human resources to more intricate issues, ultimately optimizing operational efficiency and enhancing overall service quality. One of the standout features of Sendbird is its seamless integration with existing communication channels, allowing businesses to maintain a consistent presence across platforms. This omnichannel approach ensures that customers can reach out for support or sales inquiries through their preferred medium, whether it be chat, email, or social media. Additionally, Sendbird's AI capabilities enable the platform to initiate proactive business messages, re-engaging customers and enhancing their overall experience. This proactive communication not only addresses customer needs but also anticipates them, leading to increased satisfaction and loyalty. The platform's robust communication APIs further differentiate Sendbird from other solutions in the market. These APIs are designed to be scalable and adaptable, allowing businesses to create customized AI agents that cater to their specific requirements. This flexibility enables organizations to develop tailored solutions that resonate with their target audience, ensuring that customer interactions are both meaningful and effective. Moreover, Sendbird's award-winning design underscores its commitment to delivering high-quality communication experiences that prioritize user engagement. Sendbird effectively combines advanced AI technology with a comprehensive communication framework, setting itself apart in the realm of customer engagement solutions. By automating routine tasks and enabling proactive outreach, the platform enhances customer interactions while supporting businesses in achieving their operational goals. With its focus on maintaining human involvement for complex inquiries, Sendbird strikes a balance between efficiency and personalization, making it a valuable tool for enterprises looking to elevate their customer experience.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 120

**Who Is the Company Behind Sendbird?**

- **Seller:** [Sendbird](https://www.g2.com/sellers/sendbird)
- **Company Website:** https://sendbird.com
- **Year Founded:** 2013
- **HQ Location:** San Mateo, California
- **Twitter:** @SendBird (4,836 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10043307/ (298 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Student Experience Team Member, Product Manager
  - **Top Industries:** Computer Software, Health, Wellness and Fitness
  - **Company Size:** 47% Mid-Market, 31% Small-Business


#### What Are Sendbird's Pros and Cons?

**Pros:**

- Ease of Use (52 reviews)
- Customer Support (32 reviews)
- Features (26 reviews)
- Easy Integrations (23 reviews)
- Integrations (22 reviews)

**Cons:**

- Expensive (19 reviews)
- Cost (10 reviews)
- Learning Curve (10 reviews)
- Cost Limitations (7 reviews)
- Difficult Setup (7 reviews)

### 23. [Aircall](https://www.g2.com/products/aircall/reviews)
  Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks—while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships. Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 1,552

**Who Is the Company Behind Aircall?**

- **Seller:** [Aircall](https://www.g2.com/sellers/aircall)
- **Company Website:** https://www.aircall.io
- **Year Founded:** 2014
- **HQ Location:** New York
- **Twitter:** @aircall (4,963 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5013970/ (809 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Sales Development Representative, CEO
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 53% Small-Business, 40% Mid-Market


#### What Are Aircall's Pros and Cons?

**Pros:**

- Ease of Use (263 reviews)
- Easy Integration (112 reviews)
- Features (112 reviews)
- Call Recording (105 reviews)
- Reliability (104 reviews)

**Cons:**

- Connection Issues (71 reviews)
- Call Issues (58 reviews)
- Missing Features (53 reviews)
- Dialer Issues (46 reviews)
- Slow Loading (44 reviews)

### 24. [illumichat](https://www.g2.com/products/illumichat/reviews)
  IllumiDesk AI is a comprehensive software solution designed to enhance organizational knowledge management through advanced artificial intelligence capabilities. By seamlessly integrating with existing knowledge bases, IllumiDesk AI provides teams with a unified platform for chatbots, AI-driven searches, and generative AI tools. This integration allows users to leverage their proprietary data effectively, enabling a more streamlined approach to information retrieval and collaboration. Targeted primarily at businesses and organizations that rely heavily on data and knowledge sharing, IllumiDesk AI caters to teams seeking to improve their operational efficiency. Whether in customer support, project management, or internal communications, the platform serves a variety of use cases. For instance, teams can deploy custom chatbots tailored to specific needs, allowing for personalized interactions that enhance user experience. Additionally, the AI search feature empowers users to locate information quickly across diverse document storage systems, eliminating the frustration of endless scrolling through chat histories or documents. Key features of IllumiDesk AI include robust API integrations that facilitate the quick connection of various data sources without the need for extensive migrations. This flexibility ensures that teams can harness their existing data while benefiting from AI capabilities. The analytics component offers insights into how AI is being utilized within the organization, allowing for informed decision-making and optimization of AI resources. Privacy and security are paramount, with all proprietary knowledge safeguarded, ensuring that sensitive information remains confidential and protected from external threats. IllumiDesk AI stands out by providing a single platform that consolidates multiple AI tools, enabling users to generate text, images, avatars, and more without the need for disparate applications. This consolidation not only reduces costs but also simplifies the user experience, as teams can access a wide range of functionalities from one integrated assistant. Furthermore, the platform's flexibility allows organizations to toggle between various large language models (LLMs), ensuring they stay at the forefront of AI advancements. In essence, IllumiDesk AI is designed to empower teams by providing a centralized, secure, and efficient environment for knowledge management and AI utilization. By combining powerful features with user-friendly functionality, it offers organizations a way to maximize their data's potential while fostering collaboration and innovation.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 13

**Who Is the Company Behind illumichat?**

- **Seller:** [Illumichat ](https://www.g2.com/sellers/illumichat)
- **Year Founded:** 2015
- **HQ Location:** Atlanta, GA
- **LinkedIn® Page:** https://www.linkedin.com/company/illumidesknow (9 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 67% Small-Business, 22% Mid-Market


#### What Are illumichat's Pros and Cons?

**Pros:**

- Ease of Use (7 reviews)
- Course Creation (4 reviews)
- Time-saving (3 reviews)
- Courses (2 reviews)
- Customer Support (2 reviews)

**Cons:**

- Limited Editing (2 reviews)
- Limited Features (2 reviews)
- Slow Performance (2 reviews)
- Complexity (1 reviews)
- Difficult Learning Experience (1 reviews)

### 25. [Kenyt](https://www.g2.com/products/kenyt/reviews)
  Kenyt.AI offers both managed and self-serve AI Assistants to improve customer engagement across marketing, sales and support. Working with over 1000+ customers across verticals like Real Estate, Hospitals & Healthcare, Education, eCommerce and Restaurants - Kenyt.AI is a 5-year-old company in the conversational AI space. With over a million messages being exchanged on its chatbots every month, Kenyt.AI has built reliable conversational flows that can capture up to 3X more leads from the existing marketing activities and improve sales conversions by up to 50%. Kenyt.AI also offers a self-serve option for customers looking to build chatbots on their own with extensive training material and an easy to use dashboard that can help you get running in under 3 minutes.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 12

**Who Is the Company Behind Kenyt?**

- **Seller:** [Kenyt Technologies](https://www.g2.com/sellers/kenyt-technologies)
- **Year Founded:** 2017
- **HQ Location:** Hyderabad, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/kenytai (54 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 58% Mid-Market, 33% Small-Business


#### What Are Kenyt's Pros and Cons?

**Pros:**

- Customer Support (3 reviews)
- Efficiency (3 reviews)
- Integrations (3 reviews)
- Business Growth (2 reviews)
- Customization (2 reviews)

**Cons:**

- Limited Analytics (2 reviews)
- Feature Issues (1 reviews)
- Limited Features (1 reviews)
- Slow Loading (1 reviews)


    ## What Is  AI Agents?
  [ Agentic AI Software](https://www.g2.com/categories/agentic-ai)