MT

Michael T.

Head of Service Delivery

Mid-Market (51-1000 emp.)

4/10/2022

"Great platform with excellent customer service"

5/5

What do you like best about UpGuard Vendor Risk?

Very easy to get started but also quite powerful when you delve into the more advanced functions. The interface is intuitive and easy to navigate. The licensing is also much simpler than many competitors as well as being competitively priced. UpGuard also deal directly with customers rather than forcing you to go through a reseller. Review collected by and hosted on G2.com.

What do you dislike about UpGuard Vendor Risk?

Very little to dislike. There should be more information about how the ratings are calculated. For example, some "Critical" vulnerabilities seem to have a big impact on a vendor's score, while others are comparatively small. Review collected by and hosted on G2.com.

What problems is UpGuard Vendor Risk solving and how is that benefiting you?

UpGuard make it easy to get a view of the risks of your vendors and your own risks all in one portal. It keeps track of all questionnaires and answers in one place. Review collected by and hosted on G2.com.

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Response from Sander Buitelaar of UpGuard Vendor Risk

[Editedit](https://www.g2.com/survey_responses/upguard-vendor-risk-review-6493495/official_response/edit)

Thanks for your review, Michael!

We're glad to hear that you find UpGuard easy to navigate and that it was competitively priced. I'm adding an article from our knowledge base on how our ratings are calculated.

[See how UpGuard Vendor Risk improved](https://help.upguard.com/en/articles/3765184-how-are-upguard-s-security-ratings-calculated)

Rating Updated (10/26/2024) (At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.)
Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.)

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4.5 out of 5 · Verified reviews from real users

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