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By IBM
How would you rate your experience with IBM Maximo Application Suite?

What I like best about IBM Maximo Application Suite is its robust asset management and maintenance planning capabilities. It provides a centralized platform to manage the full asset lifecycle — from acquisition to disposal — while also tracking maintenance history, work orders, and performance metrics.
Its ability to integrate maintenance with inventory management ensures that spare parts are available when needed, reducing equipment downtime. The automated work order scheduling and real-time tracking of tasks improve operational efficiency and help prioritize maintenance based on asset condition and criticality.
In short, Maximo helps drive predictive maintenance, extend asset life, and reduce costs — all of which are critical for a plant or facility environment. Review collected by and hosted on G2.com.
While IBM Maximo is a powerful tool, one thing I dislike is that the user interface can be complex and not very intuitive, especially for new or occasional users. It often requires multiple clicks to complete basic tasks, and without proper training, navigating between modules can be overwhelming. Review collected by and hosted on G2.com.
Thank you for sharing your feedback Jeremiah.
We’re pleased to hear that IBM Maximo Application Suite’s centralized asset lifecycle management, maintenance planning capabilities, and integration with inventory processes are helping you reduce downtime and strengthen operational efficiency. Your comments on the complexity of the user interface are appreciated, and we continue to focus on improving usability and simplifying navigation for both new and occasional users.
As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews.
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Thanks again for being part of the Maximo community!
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MAS expounds on the ability to seamlessly use industry solutions and add-ons. This simplifies the user's ability to perform asset work, check asset performance, and perform asset investment planning for a complete end-to-end solution. Review collected by and hosted on G2.com.
That is the only improvement to be aware of. Review collected by and hosted on G2.com.
Thank you, Jessica, for sharing your feedback. We’re pleased to hear that IBM Maximo Application Suite’s integration of industry solutions and add-ons supports your end-to-end asset management processes. Your note on improvements is appreciated and helps guide our ongoing enhancements.
If you’re willing, we’d value your insights shared on Gartner Peer Insights as well via this link - https://gtnr.io/knydWPgKq
Thanks again for being part of the Maximo community!
At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.
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IBM Maximo Application Suite is very strong when it comes to asset tracking, preventive maintenance, and work order management. The interface is detailed and gives you complete visibility into equipment, maintenance tasks, and performance metrics. I also like that it integrates well with IoT sensors and automation tools, which helps in predicting failures before they happen. The reporting features and dashboards are also quite helpful for understanding asset health. Review collected by and hosted on G2.com.
Maximo is powerful, but the learning curve is definitely high. New users may find the interface overwhelming at first because there are so many modules and configuration options. Customization is possible, but sometimes requires technical knowledge or support from an experienced Maximo admin. Performance can also feel slow if your organization has a large database or many workflows. Review collected by and hosted on G2.com.
Thank you for sharing your feedback. We’re glad to hear that IBM Maximo Application Suite’s asset tracking, preventive maintenance capabilities, IoT integrations, and reporting features are helping provide stronger visibility and more reliable maintenance operations across your environment. Your comments on the learning curve, customization complexity, and performance considerations are appreciated, and we continue to focus on improving usability and optimizing system responsiveness as the suite evolves.
As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews.
If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link – https://gtnr.io/knydWPgKq
Thanks again for being part of the Maximo community!
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
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I appreciate the flexibility and scalability of the IBM Maximo Application Suite. Its containerized architecture is a standout feature, as it allows the software to scale seamlessly across an entire organization, from a single plant to hundreds of sites worldwide. This flexibility enables me to utilize the core Enterprise Asset Management (EAM) and safety modules as needed, maximizing efficiency and resource management throughout the organization. The system's ability to adapt and expand according to the organization's requirements is invaluable, ensuring that we are always equipped to handle evolving operational demands. Review collected by and hosted on G2.com.
The most significant issue with IBM Maximo Application Suite is its cost, which presents a challenge. Additionally, the initial setup configuration and administration are highly complex, necessitating a dedicated skilled operator. While the process might be considered easy for those with basic knowledge, accessibility would be significantly improved with a setup and configuration wizard or guide. Review collected by and hosted on G2.com.
Thank you, Khushivant, for sharing your feedback. We’re pleased to hear that IBM Maximo Application Suite’s scalability, containerized architecture, and flexible EAM and safety capabilities are helping support operational efficiency across your organization. Your comments on cost and the complexity of setup and administration are appreciated, and we continue to explore ways to streamline configuration and improve overall accessibility for new users.
As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews.
If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link – https://gtnr.io/knydWPgKq
Thanks again for being part of the Maximo community!
At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.
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This reviewer was offered a nominal incentive as thanks for completing this review.
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I like how IBM Maximo Application Suite brings all assets, maintenance, and monitoring tools into one platform with a modern interface. This integration makes it much easier to track work, understand asset health, and leverage data for improved decision-making. I particularly appreciate its user interface, as the modern design facilitates navigation and helps me find weaker areas efficiently. The suite's ability to consolidate various functionalities into a singular, cohesive solution greatly enhances its convenience and usability, making it a standout tool in my workflow. Review collected by and hosted on G2.com.
There are several challenges with IBM Maximo Application Suite that I find take away from its overall utility. Firstly, the setup can be quite complex, indicating a steep learning curve. It's not a simple plug-and-play system, which could be quite daunting for new users. The Openshift environment and the app points licensing model, while flexible, seem to come with a high cost, making budgeting for the software challenging. Additionally, the suite-level architecture can be cumbersome. I also notice that while some modules, like the management features, are robust and reliable, others, particularly those using AIML for predictive analytics, require very accurate data to function effectively and feel less automated than I expected. This inconsistency can lead to inefficiencies in work processes. Review collected by and hosted on G2.com.
Thank you, Pranay, for sharing your detailed feedback.
We’re pleased to hear that IBM Maximo Application Suite’s integrated platform, modern interface, and consolidated asset management capabilities are helping you strengthen visibility, streamline maintenance, and support more informed decision-making. Your insights on setup complexity, licensing considerations, and the varying data requirements for AI/ML-driven modules are appreciated, and we remain focused on enhancing consistency, ease of deployment, and overall user experience across the suite.
As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews.
If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link – https://gtnr.io/knydWPgKq
Thanks again for being part of the Maximo community!
This review contains authentic analysis and has been reviewed by our team
This reviewer was offered a nominal incentive as thanks for completing this review.
Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.

I love how the IBM Maximo Application Suite integrates everything into one place, making management and operations smoother and more efficient. I particularly appreciate the level of customization it offers, allowing me to tailor dashboards, reports, and workflows based on my team's specific needs. This level of personalization significantly enhances our day-to-day operations. The suite also aids in solving a lot of day-to-day operational issues, providing better control over asset tracking. It has become an invaluable tool for managing assets, tracking work orders, and streamlining maintenance operations, contributing to more effective and organized workflows. Review collected by and hosted on G2.com.
One aspect of the IBM Maximo Application Suite that I find challenging is the initial setup and configuration process, which can be quite complex and time-consuming, especially for teams that are new to the system. Some modules also present a learning curve, and it takes time before everyone feels fully comfortable using all features. Review collected by and hosted on G2.com.
Thank you, Sachin, for sharing your feedback. We’re glad to hear that IBM Maximo Application Suite’s integrated platform, customization capabilities, and support for asset tracking and maintenance operations are helping streamline your day-to-day workflows. Your comments regarding the complexity of initial setup and onboarding are appreciated, and we continue to refine the implementation experience to help new teams ramp up more quickly.
As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews.
If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link – https://gtnr.io/knydWPgKq
Thanks again for being part of the Maximo community!
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I really appreciate how IBM Maximo Application Suite centralizes all asset, maintenance, and operational data into a single unified platform. This centralization allows us to easily track asset health, plan preventive maintenance, and manage work orders without the need to switch between multiple tools. I find the automation features a huge advantage, as workflows, scheduling, notifications, and approvals operate smoothly with minimal manual intervention, significantly boosting productivity and consistency in maintenance tasks. The reporting and analytics capabilities of Maximo are highly valuable, enabling us to generate detailed insights on asset performance, downtime, maintenance costs, and resource utilization, which aid in making more informed operational decisions. Additionally, I am impressed by the integration flexibility that Maximo offers, as it connects easily with ERP systems, IoT devices, and mobile applications, making it scalable and adaptable to complex environments. Review collected by and hosted on G2.com.
There are a few areas where IBM Maximo Application Suite could be improved. The initial setup and configuration can be quite complex, especially for teams without dedicated Maximo specialists. The interface, while functional, still feels a bit outdated in some modules and isn’t always intuitive for new users. Performance can slow down when running heavy reports or when multiple integrations are active. Customizing workflows, dashboards, and automation rules also often requires technical expertise rather than simple drag-and-drop tools. The mobile app is helpful but could be smoother — sometimes sync delays or minor crashes affect field technicians. Finally, the documentation is extensive but very technical, making it harder for beginners to understand without additional training. Review collected by and hosted on G2.com.
Thank you, Sathwik, for your comprehensive feedback. We’re pleased to hear that IBM Maximo Application Suite’s centralized data management, automation capabilities, reporting features, and integration flexibility are driving stronger operational efficiency across your asset and maintenance processes. Your insights on setup complexity, interface usability, performance, and mobile experience are greatly appreciated, and we remain focused on enhancing ease of use and overall system responsiveness.
Thanks again for being part of the Maximo community!
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I appreciate IBM Maximo Application Suite as a unified, integrated platform that offers robust maintenance and work management capabilities. The platform enhances my control over the entire work order lifecycle. I find the enterprise-grade capabilities for asset management and operations optimization particularly beneficial, as they support the comprehensive management of physical assets, from equipment and facilities to fleets and infrastructure. The system significantly helps in reducing unplanned downtime by addressing fragmented asset data and providing centralized visibility, which are crucial for efficient operations. Review collected by and hosted on G2.com.
I encounter high levels of unplanned downtime, which disrupts operational efficiency. The software's limited mobile access is problematic for field technicians who require on-the-go functionality. Additionally, the complexity of configuration and administration can be daunting. Setting up workflows, security, data structures, and integrations often demands specialized knowledge, posing challenges for smaller teams or organizations without dedicated Maximo administrators. This complexity can slow down adoption and increase dependency on external consultants. Although cloud deployments simplify the process, the initial setup still ranges from moderate to complex. Review collected by and hosted on G2.com.
Thank you, Keshav, for sharing your detailed feedback. We’re pleased to hear that IBM Maximo Application Suite’s unified platform, enterprise-grade asset management capabilities, and end-to-end work order control are helping strengthen your operational oversight and reduce fragmentation across asset data. Your comments on downtime, mobile access, and configuration complexity are well noted, and we continue to enhance usability, mobility, and administrative efficiency across the suite.
As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link – https://gtnr.io/knydWPgKq
Thanks again for being part of the Maximo community!
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IBM Maximo Application Suite is very powerful for managing assets, work orders, and maintenance operations. The interface is structured and easy to navigate, and it helps streamline daily maintenance activities with accuracy. It also has strong reporting capabilities and supports integration with other enterprise systems, which improves overall operational efficiency. Review collected by and hosted on G2.com.
Sometimes the system feels slow, especially when loading large data sets or complex screens. Configuration and customization also require technical knowledge, which can be challenging for new users. The learning curve is a bit high, and certain UI areas could be more modern and user-friendly. Review collected by and hosted on G2.com.
Thank you, Sandeep, for your detailed review. We’re glad to hear that IBM Maximo Application Suite’s structured interface, reporting capabilities, and integration support are helping enhance your maintenance operations and overall efficiency. We appreciate your comments on performance and usability, and our teams continue to refine both responsiveness and user experience with each release.
If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq
As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews.
Thanks again for being part of the Maximo community!
Validated through LinkedIn
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

I really appreciate how IBM Maximo Application Suite has improved my project management by enabling me to manage and track sprints effectively. The tools like boards, workflows, and reports are excellent for keeping the team aligned and enhancing transparency across projects. These features significantly contribute to smoother project coordination and communication. Additionally, I found the initial setup process of the software extremely straightforward and user-friendly, akin to applying butter on bread, which made the whole transition seamless. Overall, the ease of use and comprehensive project management capabilities of IBM Maximo Application Suite stand out to me. Review collected by and hosted on G2.com.
There’s nothing i can think about it as of now Review collected by and hosted on G2.com.
Thank you, Abhishek, for sharing your feedback. It’s great to hear that IBM Maximo Application Suite is supporting your project management processes by streamlining sprint tracking, improving team alignment, and enhancing transparency through boards, workflows, and reporting. We’re also pleased that your initial setup experience was smooth and user-friendly.
As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link – https://gtnr.io/knydWPgKq
Thanks again for being part of the Maximo community!
Validated through LinkedIn
This reviewer was offered a nominal incentive as thanks for completing this review.
Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.
Averages based on real user reviews.
7 months
24 months
15%



