Products

MailChannels Email API is a transactional email service for developers. Applications send email in response to user actions — account verification, password resets, order confirmations, receipts, billing notices, and system alerts — by making an HTTP request to the API or by relaying through SMTP. Sends can also be triggered from other business applications through Zapier, or from AI agents. Messages are personalized per recipient using Mustache templates and a dynamic data payload, so a single

The V12 CDP harnesses the power of each of these data sources and blends it with our suite of industry-leading 3rd party data assets to create one single version of the customer truth. Get to know your customers like never before and develop actionable insights to deploy unified customer journeys, wherever and whenever your customers prefer

Abby is an avatar that uses artificial intelligence, natural language, and speech recognition to engage customers.

With built-in AI and machine learning, Oracle Unity Customer Data Platform connects data to create a single, dynamic profile view of each customer and activate it in real time across sales, service, commerce, and marketing (either B2C or B2B).

Self-Service Agent is an advanced AI-powered conversational automation solution designed to enhance customer self-service experiences. By deploying intelligent virtual agents across voice and digital channels, it delivers human-like interactions that understand, empathize, and efficiently resolve customer inquiries. This solution addresses common contact center challenges such as high call volumes, agent burnout, and operational inefficiencies, providing a scalable and personalized self-service

Apache Unomi is a Java Open Source customer data platform, a Java server designed to manage customers, leads and visitors data and help personalize customers experiences.

GuidMe helps SaaS teams turn product confusion into guided action. With voice, visual context, screen awareness, and auto-generated step-by-step guidance, GuidMe gives users real-time help inside the product experience instead of sending them to static documentation or support queues.

Goodbox AI provides multilingual AI Voice and Chat Agents that automate sales, customer support, and recruitment screening — helping enterprises resolve conversations instantly and scale without adding headcount.

BotNira is an AI-powered customer communication platform that helps businesses automate their front desk operations. Our AI receptionist answers phone calls, responds to messages, manages customer inquiries, books appointments, captures leads, and provides 24/7 support. BotNira enables businesses to reduce missed calls, improve customer experience, and save valuable time by handling everyday conversations with intelligent automation.

Botric is an AI visibility platform that helps businesses improve their presence across AI search engines and assistants like ChatGPT, Google Gemini, Claude, and Perplexity. It enables brands to optimize content for AI search, monitor AI visibility, track citations, and build AI-powered customer support agents to increase discoverability and engagement.

Nugget by Zomato is a conversational AI platform that powers end-to-end customer experience across chat, voice, email, and social channels. With AI agents that resolve queries instantly, understand context, and integrate with brand systems, Nugget helps businesses automate 80%+ of support while maintaining human-level CSAT. From D2C brands to BFSI enterprises, Nugget scales CX with faster resolutions, lower costs, and seamless implementation in just weeks.

Turn Website Visitors into Customers with Voice AI Most websites are silent. Visitors arrive full of intent yet leave frustrated, confused, or ignored. Static pages and legacy chatbots cannot keep up with the speed, empathy, and intelligence today’s customers expect. That’s where Angel CX steps in. Angel CX is the humanized AI agent that transforms your website into a 24/7 support powerhouse. Conversational, empathetic, and intelligent, it engages every visitor so no question goes unans

Kipps.AI is an intelligent AI assistant designed to optimise marketing, sales, and customer support for small businesses. It automates lead generation, campaign management, and client communication, helping teams save time, boost productivity, and drive business growth efficiently.

Airgentic is an end-to-end AI customer engagement platform for teams with complex products and workflows. It combines agentic AI assistants, unified search, and voice to power pre-sales, onboarding, support, and expansion across every customer touchpoint. With built-in AI visibility, Airgentic shows how your brand performs inside major LLMs, benchmarks you against competitors, and highlights gaps in your content and customer experience.

Chatbyte.ai is a complete customer support platform built around AI voice agents and AI chatbots. It automates conversations across phone, chat, WhatsApp, and email to help businesses deliver faster support, qualify leads, book appointments, and escalate complex cases when needed.

Azeon is an agentic AI built for modern customer support across voice, chat, and email. It sits on top of your existing support stack as an intelligence layer, not a replacement. Azeon understands intent, remembers context, and reasons across conversations. The result is fewer repeat issues, faster resolutions, and a more connected customer experience.

Influence is a loyalty platform. Customer rewards and referrals are powerful tools that can increase customer spending by up to 20% while improving LTV and reducing acquisition costs for brands.

Our platform combines conversational AI and data analytics to help companies reduce unnecessary interactions with customers. The platform includes: - Customer Insight Analytics - Digital Agent (for voice & chat channels) - Digital Email Processing There are many ways to use our platform, but they all lead to a better customer experience and a more efficient contact center. With our AI platform, contact centers significantly reduce costs and human agents gain time for core and more valuabl

Widening.io unifies AI-powered customer chats, calls, and campaigns across platforms, with seamless integration for ecommerce and marketing at scale.

Plexa is Elysian SofTech’s advanced omnichannel AI platform that automates customer service, sales, and operational workflows across WhatsApp, phone, web, and more. It connects seamlessly to any CRM, ERP, or third-party system through powerful API integrations, providing real-time data, actions, and personalized responses. With human-level understanding and full automation, Plexa helps businesses reduce costs, increase efficiency, and deliver a faster, smarter customer experience.