Products

Promte AI is a GDPR-compliant AI platform that enables organizations to build secure, on-premise AI assistants using their own data. With Promte, public institutions and private companies can create intelligent chatbots that provide instant answers to users and employees—based on internal documents, websites, and knowledge bases. The platform offers full data control, customizable workflows, and seamless integration with tools like SharePoint, Zendesk, and Chrome. Promte is trusted by municipal

LitLingo helps businesses communicate better. Our AI proactively identifies problematic language in employee communications in real-time by flagging risky or non-compliant language before the message is sent. While you are busy writing, our algorithms are working hard behind the scenes to recalibrate any mishaps in your messaging and help you avoid risky conversations altogether. LitLingo integrates with all of the enterprise communication channels your company is already using (e.g., Gmail, Out

Bagel AI is a product intelligence platform that helps companies accelerate revenue. Our AI engine empowers product teams to continuously quantify and validate their roadmaps by easily tapping into blind spots (i.e. product feedback) from tools like Salesforce, Gong, Zendesk, Slack, and more. This ensures teams focus on building the most impactful products. In addition, we are the only solution that enables product teams to seamlessly align their go-to-market stakeholders by providing prod

Kapa.ai is an AI-powered platform that transforms your existing knowledge base into a reliable, production-ready assistant capable of instantly answering technical questions. By integrating with over 40 technical source connectors, including documentation, tutorials, chat logs, and GitHub issues, Kapa.ai ensures accurate and context-specific responses. Trusted by companies like OpenAI, Docker, and Reddit, it enhances developer support by reducing response times and identifying documentation gaps

Steps AI AIDE Chatbot is an intelligent, agentic AI chatbot that helps businesses automate customer support, capture leads, and enhance engagement. It integrates with over 250 tools including Shopify, Zendesk, and HubSpot, allowing seamless automation across workflows. AIDE can be deployed in minutes without technical setup, trained instantly by scraping a website or uploading content, and fully customized to match a brand’s tone and style. It includes a powerful analytics dashboard for trackin

Arcserve SaaS Backup is a cloud-native, cloud-to-cloud backup solution designed to protect critical business data hosted in SaaS platforms such as Microsoft 365, Entra ID, Google Workspace, Salesforce, Zendesk, Jira, Confluence, and more. It provides secure, scalable, and automated backup for critical SaaS platforms and features immutable backups, encryption during transit and at rest, and multi-factor authentication to safeguard against data loss as well as multiple copies stored in geographica

Inari helps product teams unify customer feedback and user research then automates product discovery, voice of customer reporting, and backlog prioritization using AI. As your customer volume, feature requests, and product issues grows, the volume of inbound feedback quickly becomes impossible to triage, tag, and incorporate into your roadmap. Without accurate and comprehensive research and analysis, your engineering and product teams are more likely to build features that aren't aligned with.

Tryvium is an AI-powered, cloud-based contact center solution designed to enhance customer and employee experiences by integrating seamlessly with Microsoft Teams. Leveraging advanced artificial intelligence and machine learning, Tryvium streamlines operations, automates routine tasks, and provides actionable insights to optimize performance. Its comprehensive suite of features includes intelligent routing, multilingual virtual assistants, real-time analytics, and robust integrations with leadin

We work through five core pillars of data warehousing for the benefit of your business. These pillars are: Dimensional Modeling, Data Integration, Transformation, Data Governance, and Analytics. In using our team of data experts, we dig deeper into your data and find actionable insights that give you an advantage over your competition. Our Five Pillars of Data Warehousing Dimensional Modeling This is the data structure technique optimized for data storage in data warehousing. This is

VoiceSpin is a cloud-based AI contact center software provider offering a range of solutions for SMBs and large-scale enterprises across various industries like retail, healthcare, telemarketing, education, insurance, finance, real estate, and more. From VoIP call center software and AI predictive dialing to omnichannel text messaging, AI speech analytics, and bulk SMS messaging tools – VoiceSpin’s solutions are designed for both sales and support teams, enabling them to manage inbound and outb

Pagerly is your Operations Co-pilot on Slack. Get your tailormade workflows over Slack/Teams With Pagerly, you can Create round-robin rotation schedules, or sync on-call schedule with Usergroup, set up recurring reminders, schedule overrid. Create your own Incidence Response Bot and integrates with Pagerduty, Opsgenie. Pagerly has also 2-way integrations with ticketing/ CX/support systems like Jira, Zendesk, Hubspot, Salesforce. With Pagerly, you Reduce SLA times by 70%, identifying moment

Speakap is the all-in-one employee experience platform built for frontline teams. From communication and engagement to onboarding and compliance, Speakap brings everything your workforce needs into one secure, branded app—no emails, no scattered tools, no corporate noise. Unlike traditional intranets or office-first platforms repackaged for frontline workers, Speakap is designed specifically for industries like retail, hospitality, logistics, and manufacturing. It connects HQ and frontline te

Listen Network brings you audience growth results with no “random” untargeted listeners, no vanity downloads, and no fakes. Utilizing a 1-2-3 process–like we’ve done with Zendesk, Meta, AWS, Korn Ferry, and others–we connect you with your ideal listeners via high-intent ads on websites like Forbes, The New York Times, TechCrunch, Web MD, and 100+ other leading publications, mobile web, mobile apps, social and outstream video. Instead of paying an average $25 CPM on LinkedIn or an $18 CPM for ho

Channel Automation is an omnicommerce platform that helps businesses of any size maximise conversions, centralise inboxes and livechat, and ecommerce across channels. The platform integrates seamlessly into your existing CRM or CMS systems, allowing you to easily create automated campaigns based on customer behaviour, location, time of day and more. You can then send these automated messages via SMS, email, Facebook Messenger, voice call and IVR. Product Features: - Easily integrate with you

Swarmica is a FaaS tool that seamlessly integrates into existing Zendesk setup, builds up integral Swarmica metrics to show current Support Team Efficiency, and provides leverages to drive necessary steps to improve it. Make your support agents smart and knowledgeable to provide fantastic Support! Swarmica helps to manage the collective knowledge of the team and use it for new hires’ training and onboarding, decreasing the time to proficiency by 50%. You may not worry much about attrition any

HubHello is a specialised web based platform catering to the Early Childhood Education and Care (ECEC) sector in Australia. Established in 2007, it aims to comprehensively address the unique challenges faced within ECEC, utilising a data-centric approach. At its core, HubHello enhances team efficiency and aims for superior customer service. One of its flagship offerings is HubWorks, an administrative programme that has garnered significant revenue and popularity among clients. The technological

A atile.digital é pioneira e referência em consultoria e implementação de CRM e transformação digital no Brasil. Nosso foco está em soluções como sistemas de CRM e ferramentas colaborativas que otimizam o trabalho das equipes, permitindo uma gestão mais estratégica e resultados consistentes. Com uma equipe de especialistas qualificados, oferecemos uma gama completa de serviços, desde a consultoria inicial até a implementação e suporte contínuo. Além disso, contamos com parcerias estratégicas co

redk is a seasoned consulting firm specializing in Customer Relationship Management and Customer Experience technologies. With over 20 years of experience, redk assists businesses in navigating digital transformation to achieve competitive advantages and sustainable growth. Their comprehensive services encompass operational design and the implementation of digital solutions aimed at optimizing marketing, sales, and customer service operations. Key Features and Functionality: - CRM Transformat

Aide is an AI-powered customer service platform designed to enhance support operations through intelligent automation. By analyzing customer conversations, it provides actionable insights, automates repetitive tasks, and assists support teams in delivering efficient and consistent service. Aide seamlessly integrates with existing systems like Zendesk and Shopify, enabling businesses to improve customer satisfaction and operational efficiency. Key Features and Functionality: - Message Classific

Jetwriter AI is an intelligent writing assistant and chat platform designed to enhance productivity and professional communication for businesses. Integrated directly into your workflow via a Chrome extension and web/mobile apps, Jetwriter helps teams write faster and more effectively. Key features for business users include: - Context-Aware Replies: Generate personalized, high-quality responses in seconds within key business platforms like Gmail, LinkedIn, Outlook, Zendesk, Zoho, and Freshdes