Products

We are committed to helping businesses personalise their entire customer lifecycle and get to know their customer’s behaviour in-depth, through detailed analytics. To date, we have personalised millions of web pages and worked with businesses of all sizes from SMB’s all the way to Enterprise corporations. All of our clients have seen a rapid increase in performance and ROI across all their marketing channels. We design with the philosophy that simplicity is best. ExposeBox is super quick to on-b

TrustCloud® helps the companies by building tools to help them become compliant, measure compliance and trust, and share that trust with your customers, vendors, employees and investors.

Automatically generate and assign cases from customer emails, tweets, phone calls, customer portal submissions, or web-to-case forms. Cases automatically capture and display all conversations across channels, and link to contacts, projects, and other relevant records.

ConvertCart makes growing an online business easy by tailoring the tech and talent combination they need to reach their potential.

B2B customer support is evolving from transactional, siloed interactions to collaborative, company-to-company communication. The best companies work as one internally, and work in partnership alongside their customers. Plain is building the platform for those companies.

BambooBox is an AI- and ML-driven platform for simplifying B2B demand generation. With its plug-and-play feature, you can easily integrate it with your CRM, MAP, account engagement, account intelligence and other sales and marketing platforms to bring all your data together to achieve a unified view of account journeys. From tracking account journeys and identifying buyer groups to buying stage determination and journey orchestration, BambooBox enables your sales, marketing, and service func

The EDAMS- Billing & Customer Information system covers all facets of commercial management, including on-line enquiries, direct sales, meter readings, walk route management, customer services, debt management, revenue collection, meter and connection management, monthly billing and management reporting in one integrated solution that embodies proven industry best-practices.

HUAWEI SmartCare customer experience analytics solution offers Per Service Per User (PSPU) data analysis capabilities on the basis of correlating the data of the Business Support System (BSS) and the Operations Support System (OSS) in the telecom network. Based on the practice of customer lifecycle management, HUAWEI SmartCare helps to identify and rectify problems in operators' network and service processes, improve customer satisfaction and Network NPS, reduce churn, and discover new business

FICO Customer Experience Consulting provides clients with a proven methodology to improve customer experience by leveraging data science and analytics to identify, quantify and prioritize customer experience gaps and opportunities within that customer lifecycle. With the necessary combination of qualitative and quantitative customer understanding, strategy and solutions, this focused consulting offering helps clients understand and optimize customer journeys to drive brand loyalty and customer l

River Cities is a customer loyalty software that allows users to increase the brand awareness among the customers by having a frequent buyer program. Provides accounting system for office machine dealers, supply sales, cartridge re-manufacturing.

Voice of the customer transformed

eAlicia Customer Experience is a business solution for the provision of services aimed at improving business processes for contact centers.

Revenue and Customer Management Solutions offers Revenue and Customer Management Solutions to develop high impact lead/quote to order to cash cycles, helping businesses to get ahead of the competition, reduce risk, increase revenue margins and result in a healthy working capital.

Exacaster Customer 360 is a Customer Data Platform specifically designed and build for Telecoms. It enables large-scale customer data management with low maintenance efforts. At its very core, Exacaster CDP makes customer data management a self-service activity, it automates the data collection, unifies data collected online and offline and allows instant roll-out of use cases such as churn prediction, next best offer (NBO) recommendation or predictive household identification. Customer 360 gi

Stay current and relevant to your customer and increase business potential

Magento 2 Guest to Customer Extension helps store admin convert guests to registered & engaged customers after the checkout step is completed quickly and automatically. With the help of this great plugin, store owners can enhance customer sales & return rates.

OpenText™ Experience CDP unifies customer data to enable organizations to deliver the right interaction at the right time, in the right place and in the right context. Providing a common view of customer profile and audience data across various touchpoints, Experience CDP allows businesses to provide relevant and contextual customer experiences and communications.

Customer churn refers to the loss of existing clients or customers. This solution identifies E-commerce customers who are more likely to stop using the E-commerce app or the portal. During the training stage, the solution automatically conducts feature interaction on the training data and selects a subset of features based on feature importance. It then trains multiple models and identifies the best performing model. This model is then selected for prediction on new data.

Customer churn refers to the loss of existing clients or customers. This solution identifies bank customers who are more likely to close their account and leave the bank. During the training stage, the solution automatically conducts feature interaction on the training data and selects a subset of features based on feature importance. It then trains multiple models and identifies the best performing model. This model is then selected for prediction on new data.

Customer churn refers to the loss of existing clients or customers. This solution identifies broadband customers who are more likely to discontinue their current broadband service provider. During the training stage, the solution automatically conducts feature interaction on the training data and selects a subset of features based on feature importance. It then trains multiple models and identifies the best performing model. This model is then selected for prediction on new data