Products

Mid-market teams evaluating AI receptionists often face a choice: deploy a narrow tool for one channel, or juggle multiple vendors. One Dash Zero addresses that friction by routing voice calls, web chat, SMS, and WhatsApp through a single AI agent trained on your business knowledge, hours, and booking rules. Users report meaningful time savings because the agent handles appointment scheduling directly into Google Calendar or Cal.com, and every interaction—regardless of channel—flows into a unifi

KnowDesk is the only all-in-one customer support platform that combines AI-powered chat, live agent escalation, and built-in Quality Assurance without stitching together multiple tools. Connect your existing docs - Google Docs, Notion, Confluence, PDFs, or website URLs- and KnowDesk deploys a branded AI widget that answers questions instantly, 24/7, from your live documentation. When AI can't resolve an issue, it escalates to a live agent with the full conversation already loaded. No repeated e

Lokalise is a cloud-based localization and translation management platform designed to streamline the process of adapting digital content—such as mobile apps, websites, games, and software—for international markets. By integrating seamlessly into development workflows, Lokalise enables teams to automate and manage translations efficiently, ensuring faster releases and consistent user experiences across multiple languages. Key Features and Functionality: - Collaborative Workflow: Facilitates r

WeKall is a cloud-based telephony and contact center solution enhanced with artificial intelligence (AI, designed to optimize business communications for sales, customer service, administration, and collections teams. By integrating voice and messaging services with AI capabilities, WeKall enables companies to enhance customer interactions, improve operational efficiency, and make data-driven decisions. Its user-friendly platform allows for rapid deployment without the need for extensive IT supp

Ticket Parser by Knots automatically extracts relevant information from the Zendesk ticket and updates it to custom fields. Search and extract order IDs, email addresses, or any other info based on a specific pattern and store it in a custom field within the Zendesk ticket, instantly. Context info is the key to solving tickets quickly, automating processes, and connecting Zendesk to your CRM tool, ERP, webshop, or any other backend system.

SuccessCX is a premier customer experience consultancy and Zendesk partner dedicated to transforming customer service operations for over 300 organizations across Australia and the Asia-Pacific region. By leveraging advanced technologies such as Zendesk, AI agents, and co-pilot tools, SuccessCX enhances response times, reduces manual workloads, and delivers superior outcomes for both customers and support teams. Their comprehensive services encompass Zendesk implementation, optimization, automat

Your users are already telling you what to build. It's buried in thousands of reviews, tickets, and calls you'll never have time to read. Metricsense reads all of it and answers any question you ask. **How it works:** 1. **Connect** - Plug in App Store, Play Store, Zendesk, Intercom, Slack, or upload a CSV. All your feedback in one searchable place. No reformatting. 2. **Ask** - Type a question like you'd ask a colleague: *"What are the top complaints after our last update?"* Get ranked resu

RedeApp is a software solution designed to bridge the communication gap between desk and non-desk workers. It offers a centralized platform for company updates, training materials, and critical documents, all accessible through a mobile app. This streamlines information flow and keeps frontline employees informed and engaged.

VICIhost is a comprehensive, enterprise-class, open-source contact center solution designed to manage inbound, outbound, and blended communications. It integrates predictive dialing capabilities and supports multiple channels, including phone calls, emails, and website chats, all accessible through a unified agent interface. This flexibility allows agents to operate from virtually any internet-connected location, enhancing operational efficiency and scalability. Key Features and Functionality:

Automagical Apps offers a suite of productivity tools designed to enhance and automate workflows within Google Workspace. With over 160 million installs globally, these applications are trusted by thousands of organizations to streamline tasks such as email management, document translation, and form creation. By integrating seamlessly with Google Workspace, Automagical Apps empowers users to boost efficiency and focus on higher-value activities. Key Features and Functionality: - Automagical Nu

BlueTickets is a support ticketing system designed for small businesses and startups. It helps organize support requests from various sources like emails, web forms, mobile apps, or notes from agents into a single dashboard. Aimed at supporting growing teams and products with potential to scale, it handles ticket creation automatically, assigns ownership clearly, and uses attention scores to highlight issues that need prompt action. Initial etup takes 10 minutes, and it's built with developers i

We're a team of Zendesk experts with a passion for building user-first customer experiences that scale. We can help launch your Zendesk within 7 days and for FREE. Check out our Starter+ package for more info.

RecDesk is web based recreation software that radically simplifies the way recreation organizations work with and manage the information that is important to them.

ZenBasket is an Ecommerce platform that enables business owners to easily create their own online shops without the need for coding skills. It is a good choice for small and medium-sized businesses and offers a variety of features to help merchants manage their stores, including order processing, product management, customer management, and inventory management for all locations.

LenderKit is a custom white-label crowdfunding software that unfolds into a branded crowdfunding solution for your industry.

EMDESK is designed specifically for research and innovation actors to collaborate in co-funded projects.

Premium Plus is a certified Zendesk implementation partner trusted by over 1,000 organisations to optimise their customer support operations. The company guides clients through every stage of their Zendesk journey, from licence procurement and implementation to ongoing optimisation and integration of advanced tools like AI Agents and Agent Copilot. With a focus on long-term partnership and continuous improvement, Premium Plus delivers tailored solutions that help businesses achieve faster suppor

Zendera is a transportation management system (TMS) purpose-built for food and beverage wholesalers in Europe. Proven across the Nordics, 0% churn, built on 2,000+ hours of fieldwork. The platform covers the full delivery chain, from planning and terminal operations to the driver app, receiver experience, and reporting.

Multi-platform AI & Live Chat Customer Support for Website Chatbot Widgets, Ticketing Widgets, Facebook Messenger, Instagram, X (Twitter), Google Business Messages, WhatsApp, Zendesk, Slack, WeChat, Telegram, LINE, Viber, OpenCart, Zalo, Zendesk, E-mails, SMS Texts, Notifications, and more. - Integrates with your OpenAI API Key - Choose OpenAI Model - Custom Prompt - White Label & Design Customization - Multi-platform Customer Support - No coding required - Simple and Easy to use Suppo

Speakap is the all-in-one employee experience platform built for frontline teams. From communication and engagement to onboarding and compliance, Speakap brings everything your workforce needs into one secure, branded app—no emails, no scattered tools, no corporate noise. Unlike traditional intranets or office-first platforms repackaged for frontline workers, Speakap is designed specifically for industries like retail, hospitality, logistics, and manufacturing. It connects HQ and frontline te