Products

Document management system.

Kovai.co is a premier enterprise software company offering multiple products at scale both in the Enterprise arena and in the B2B SaaS space. The organization offers a wide range of business software products. From robust enterprise software for Microsoft BizTalk and Azure Serverless platforms to Knowledge Management SaaS, we have covered it all.

Storing SharePoint content starts easily enough, but challenges quickly grow as does your content. Soon, storage optimization is no longer a nice to have as performance suffers, costs mount, and users get frustrated. Whether you are unable to store all your content due to file size, user query times slow down, or backups begin to fail, you need a proven way to address all of these growing pains. Externalization is the key. From Microsoft in Office 365 to industry leaders in finance, healthcare a

Fabasoft Folio takes care of the consistent, secure and reliable document management within a company as well as for the implementation of digital business processes. With features for Enterprise Content Management, Collaboration, Workflow, audit-proof Archiving and Records Management, Fabasoft Folio sustainably increases the competitiveness of companies.

Developed to help manage the case driven process, Pyramid eXpeditor for Case (PX for Case) is a set of add-ons that extend the functionality of IBM Case Manager.

With Altiar, users can connect quickly with the information they need, enabling organizations to improve performance and competitiveness.

An efficient, convenient process to store your electronic documents

ServoDocs is a leading-edge Document Management System (DMS) product that has the capability to archive, retrieve, and index documents & provide fast search, independent of the size of the document repository. This product has been designed for delivering high performance and integrates with external systems through APIs. ServoDocsTM is useful for long-term archive-retrieve use cases as well as short-term transactional use cases. It helps transform digitized paper documents and electronic fi

Expediente Azul is the only FinTech web and mobile tool designed for financial and insurance institutions to easily capture (including through the customer’s phone’s camera), receive, automatically validate (with OCR AI) and store the many documents sent by a particular customer that requests a loan, lease, mortgage or insurance claim and then manage the complex communications interaction with the customer.

A powerful, user-friendly Document Management System designed to streamline file storage, improve team collaboration, and ensure secure access to documents anytime, anywhere. Ideal for businesses seeking efficiency and compliance.

Wings4U is a global B2B marketing agency specializing in customer advocacy and content marketing solutions. With over 15 years of experience, they assist businesses in transforming satisfied customers into vocal advocates, thereby enhancing brand credibility and driving revenue growth. Operating entirely remotely, Wings4U leverages a diverse international team to deliver high-quality, scalable services tailored to each client's unique needs. Key Features and Functionality: - Customer Advocacy

ViciStack is an AI-powered optimization platform built exclusively for VICIdial contact centers. It bolts directly onto existing VICIdial installations — no migration, no rip-and-replace — and delivers seven modular tools that increase agent productivity, contact rates, and revenue from day one. The platform's neural AMD engine classifies calls in under 200ms with 98.3% accuracy (compared to VICIdial's native 60–70%), while automated DID reputation management, intelligent list prioritization, an

Audara is an omnichannel contact center platform with AI that helps create unforgettable customer experiences through calls, chatbots, WhatsApp, and video. They offer solutions for large enterprises, SMEs, and startups, empowering businesses to improve customer service efficiently and effectively. Audara integrates communication channels such as telephony, chat, WhatsApp, social media, chatbots, voicebots, CRM, and more in one platform, supported by AI to enhance sales, collections, and customer

CypherWorx Online Training offers a learning management system (LMS) designed to offer a personalized platform for different training needs and resources.

Lift's proprietary artificial intelligence technology disrupts the traditional data discovery process through bringing to the table the operational excellence of embedding Intelligence directly into Salesforce. The Lift Intelligence Platform uses Go-To-Market rules, team insights, and machine learning to identify the the highest value prospects and customers.

Terrabit Company Limited specializes in delivering comprehensive contact center solutions tailored to enhance customer engagement and operational efficiency. With over a decade of experience, Terrabit offers a suite of services including turnkey solutions, on-premise system rentals, cloud contact centers, and dedicated site facilities. Their expertise spans various industries such as airlines, e-commerce, financial services, healthcare, and retail, ensuring customized solutions that align with e

AVDOR CIS is a call & screen recording solution for businesses, enterprices, call and contact centers; suitable for diverse telephony infrastructures. 100% integration with leading PBX switches: Cisco, Avaya, Genesys, Speakerbus, Mitel, AudioCodes, SIPREC, NEC, Panasonic, Huawei and others. Crystal Quality by Avdor CIS provides management of recordings of all types (call centers, contact centers, telephony, mobile phones, screen capture, SMS, Skype for Business and more) using a simple,

Managing the contact center agents' profile data across multiple platforms is a big challenge. The manual works of agent provisioning, daily change exercises, license recovery, decommissioning, skill level synchronization on usage are time-consuming, tedious, and expensive for businesses. Managing ID and access within a contact center are more complicated by profile data and prerequisites that vary from application to application. Automating the onboarding and off-boarding processes in contact

Everstox is a Logistics-as-a-Service platform that revolutionizes warehousing, fulfillment, and shipping operations for eCommerce, B2B, and retail businesses. By integrating a network of professional third-party logistics providers with a scalable cloud-based software, Everstox enables companies to efficiently manage and monitor their logistics processes in real-time. This asset-light model allows businesses to flexibly scale their operations without the need for significant infrastructure inves

CSM's CXP, or Citizen Experience Platform, is our suite of solutions that harnesses the power of technology to deliver exceptional citizen experience. CSM has reckoned best-in-class features that enable dialogue between citizens and governments. CXP incorporates the fundamentals of citizen-government relation while blending it with standout technology. - Grievance & Feedback Management System - Contact Centre