CSM CXP Reviews & Product Details

With IQ4 you can build enduring and effective relationships with your constituents through social engagement, powerful eCommunication tools, intuitive constituent services, and enlightening analytics.

Accela is a foundation of powerful, trusted and secure cloud solutions designed to fit government agencies of all sizes.

Public Sector | Citizen Engagement Software Konveio provides a Document Engagement platform for local governments to present a valuable digital experience for citizen engagement that's simple to setup and share with the public (or stakeholder groups) to capture comments and collaborate with threaded discussions anywhere on PDF documents. In minutes, PDF documents can be enriched by embedding interactive content anywhere on a page or on the side to be displayed across a range of different pages or chapters, including Youtube videos, ArcGIS maps, images, text overlays, and much more. (Accepts virtually all iFrame embed codes.) Visitors use Konveio to better navigate and inform themselves through the help of an interactive glossaries (to define jargon and acronyms), interactive table of contents menu, step by step guided tours, translation support, screen reader support, and more. Beyond commenting on PDF materials, forms, surveys, discussion forums, and more can be placed anywhere on your document (including the sidebar to span any/all of the pages of your document). All of the feedback and comments received can be analyzed within the platform using search, tagging, and filters. Everything may be exported as a report including CSV or annotated PDF formats. Konveio's clients receive their own branded space with a unique URL to share. For an even more seamless experience, documents may be embedded to other platforms and websites as an iFrame embed code. As a purpose built engagement platform, there are a wide range of settings to suit any engagement phase or goal.

Reach more citizens with the most preferred communications platform for government

ArcGIS Hub is an easy-to-configure community engagement platform that organizes people, data, and tools through information-driven initiatives. Organizations of any type and any size, including government agencies, nonprofit groups, and academia, can maximize engagement, communication, collaboration, and data sharing using the ArcGIS Hub initiative-based approach. With ArcGIS Hub, organizations can leverage their existing data and technology and work together with internal and external stakeholders to track progress, improve outcomes, and create vibrant communities.