---
title: AVDOR CIS Reviews
meta_title: 'AVDOR CIS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how AVDOR CIS works for a business like yours.
date_modified: '2025-03-25'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# AVDOR CIS Reviews
**Vendor:** CrystalRS  
**Category:** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance)
## About AVDOR CIS
AVDOR CIS is a call &amp; screen recording solution for businesses, enterprices, call and contact centers; suitable for diverse telephony infrastructures. 100% integration with leading PBX switches: Cisco, Avaya, Genesys, Speakerbus, Mitel, AudioCodes, SIPREC, NEC, Panasonic, Huawei and others. Crystal Quality by Avdor CIS provides management of recordings of all types (call centers, contact centers, telephony, mobile phones, screen capture, SMS, Skype for Business and more) using a simple, easy to operate and modern-looking user interface. With several convenient pricing plans, that best suits your business needs. Call Recording Solutions, call centers can identify service gaps and improve their customer experience. Avdor CIS captures, evaluates and analyzes customer interactions, increasing customers’ loyalty across global enterprises and SMEs.






- [View AVDOR CIS pricing details and edition comparison](https://www.g2.com/products/avdor-cis/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+04%3A40%3A44+-0500&secure%5Bsession_id%5D=1c6ef6a8-ea12-4899-b3b4-12bd5400a85b&secure%5Btoken%5D=cfdefca9905fce8772a70184989f6f499ffa830a8a8ee728af7535078f792f60&format=llm_user)

## AVDOR CIS Features
**Quality Assurance**
- Evaluation
- Calibration
- Reports

**Engagement**
- Feedback
- Dashboards
- Training

**Performance**
- Integrations
- Compliance

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top AVDOR CIS Alternatives
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  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,967 reviews)

