Products

Tata Communications CPaaS—harnessing the power of Kaleyra—is a cloud-based communications platform that enables businesses to embed real-time capabilities like SMS, voice, video, messaging apps, and conversational AI into their applications with ease. Built on a robust global telecom backbone, this solution powers seamless, personalized customer interactions across channels and geographies. Key Features & Value Propositions Omnichannel Developer Tools - Comprehensive APIs and SDKs enable i

zentor.app ist eine DSGVO-konforme KI-Kommunikationsplattform für Unternehmen. Die Plattform kombiniert KI-Chatbot, Omnichannel-Inbox, Wissensdatenbank und Workflow-Automatisierung in einem System. Der KI-Chatbot beantwortet Website-Anfragen auf Basis angebundener Unternehmensinhalte wie Webseiten, Dokumente, FAQs und interner Wissensquellen. Wenn eine Anfrage menschliche Unterstützung benötigt, kann das Gespräch mit vollständiger Gesprächshistorie an Mitarbeiter übergeben werden. Die Omnichan

Tactful Engage is an advanced customer service platform designed to deliver seamless, personalised support across voice, digital, and social channels. By centralising customer interactions into a unified inbox, Tactful Engage boosts agent productivity and ensures consistent, high-quality service. With powerful AI-driven automation, routing, and self-service tools, the platform empowers businesses to modernise contact centres and enhance customer experiences. Key Features: 1. Unified Omnichannel

Sanoflow is an easy-to-use social CRM that provides businesses with conversational commerce solutions to boost sales on chat platforms like WhatsApp, Instagram, Messenger, TikTok, and more. It enables businesses to manage inquiries from chat platforms with better oversight while creating personalized customer journeys that drive revenue and improve engagement.

Daylight is a low-code platform designed to help enterprises digitize and automate complex, data-intensive processes. By enabling business teams to rapidly build and deploy personalized digital solutions without extensive coding, Daylight streamlines workflows, enhances data collection and validation, and modernizes legacy systems. This approach not only accelerates digital transformation but also addresses IT resource constraints by empowering non-technical users to create and manage digital ex

General description of chatlyn chatlyn is an AI-powered customer engagement platform that assists you in automating client communication, reducing workload and optimizing engagement to improve customer satisfaction and boosting your revenue. One of chatlyn's key features is its omnichannel inbox, which allows you to manage all customer interactions from one central location. This includes email, webchat, WhatsApp, SMS, Instagram, Facebook Messenger, Telegram and more. Get AI-generated reply sug

Edvertica is a forward-thinking digital agency dedicated to delivering comprehensive digital solutions that drive business growth and enhance user engagement. By partnering with clients as creative collaborators, Edvertica transforms digital platforms through the integration of diverse ideas and cutting-edge technologies. Key Features and Functionality: - Web Design & Development: Crafting responsive and user-friendly websites, including UI/UX design, corporate web design, e-commerce devel

The Integration for SAP Citizen Engagement Accelerator is a comprehensive solution designed to enhance the digital interaction between public sector organizations and citizens. By providing a unified, user-friendly interface, it streamlines the delivery of various public services, enabling citizens to access and manage services such as document handling, requests, payments, permits, and registrations efficiently. Key Features and Functionality: - Unified User Interface: Offers a single, cohes

BrainCX - Enterprise Voice AI Agent for High-Trust Industries BrainCX is a design-led voice AI agent platform that delivers human-quality conversations at enterprise scale. Built by customer experience professionals with 50+ years of contact center expertise, our AI phone agent platform specializes in high-trust, regulated industries. What makes our voice AI agent different: We clone your best agent's tone, pace, and word choices—so every customer experiences your top performer. Our proprietar

Omni-Channel delivery platform for delivering digital banking capabilities across multiple channels VeriChannel – Omni-Channel Delivery VeriChannel offers a secure, unified platform that empowers organizations to manage seamless, consistent and engaging customer journeys across multiple customer touch points. VeriChannel uses fully responsive user interfaces; customers and employees can access the system from devices of varying sizes and resolutions. It allows customer needs to be captured, ins

Omni ERP software addresses the "below the line" administrative activities that are critical to running your business!

The complete PRO Elite+ plan, plus premium extras: AI Employee: Automate repetitive tasks and save time with cutting-edge AI technology. Workflow Pro: Enhance productivity with advanced workflow capabilities. Branded Client Portal App: Provide a seamless and professional client experience. Ad Manager: Streamline and optimize your advertising campaigns for better results. Yext Listing Management: Ensure your business information is consistent across all major platforms. WordPress Hosti

CaseNine is a certified Salesforce partner specializing in delivering advanced Configure-Price-Quote implementations and integrations, particularly tailored for the Energy and Telecommunications sectors. With a team of professionals possessing deep technical expertise and practical experience, CaseNine ensures that CPQ solutions seamlessly align with clients' business processes, addressing industry-specific challenges effectively. Key Features and Functionality: - Salesforce Industry Expertis

The Actindo Core1 Digital Operations Platform is a complete e-commerce operations platform for mid-sized and large retail companies. The platform includes typical ERP modules such as warehouse management, accounting, PoS, multichannel order & inventory management but also connects important retail processes and touchpoints into a powerful unified commerce environment for a seamless shopping experience.

Tiflux is a comprehensive service desk software designed to streamline and enhance customer support and IT management processes for businesses of all sizes. Founded in 2017 and headquartered in Joinville, Brazil, Tiflux offers a versatile platform that centralizes ticket management, remote access, contract control, and workflow automation. By integrating multiple communication channels and providing real-time monitoring, Tiflux empowers organizations to improve operational efficiency, reduce cos

SPEED-UP RESPONSE TIME • REDUCE RESOURCE REQUIREMENTS • IMPROVE VENDOR SATISFACTION Auditoria’s AP Helpdesk increases speed, accuracy, and efficiency in the finance back office using AI-enabled SmartBots to automate redundant and manual monitoring of the shared AP email box. Data gathered from interactions is captured with reporting that allows analysis and insights to derive greater cash position visibility. AUDITORIA® SMARTVENDOR AP HELPDESK SMARTFLOW SKILLS |P2P CONTINUOUS EMAIL MONI

7Stamp is a wallet-native digital loyalty platform that lets local businesses launch stamp-card programs directly in Apple Wallet and Google Wallet — with no separate app, no POS integration, and no staff training. This approach is called Zero Level Integration. Customers join in about 15 seconds by scanning a QR code and saving a Digital Stamp Card to their phone's wallet. From there they collect stamps for visits, purchases, or orders and unlock rewards automatically. Businesses can reward cu

Kondor Consulting Group Inc. is an IT services and consulting firm specializing in delivering enterprise-grade omnichannel solutions through its Omnichannel Experience Management (OXM platform. This platform integrates various communication channels, enabling businesses to provide seamless and consistent customer experiences across multiple touchpoints. Key Features and Functionality: - Omnichannel Integration: The OXM platform unifies diverse communication channels, ensuring a cohesive custom

shopvibes combines Product Information Management (PIM), Feed / Channel Management and Digital Shelf Analytics in one central system and thus enables holistic optimization across all sales channels. shopvibes thus supports brands, manufacturers and retailers in multi-channel sales throughout Europe. With shopvibes, all relevant product information can be managed centrally and digitally and optimized for all sales channels and partners. Our cloud-based solution enables all relevant stakeholders

Positive Minds GmbH is a consulting firm specializing in creating seamless omnichannel commerce experiences for brands in the B2C sectors, including services, fashion, luxury, and retail. With extensive expertise in cloud-based solutions, particularly Salesforce Commerce Cloud, Positive Minds offers tailored e-commerce solutions that enhance customer engagement across all sales channels. Key Features and Functionality: - E-Commerce Integration and Services: Positive Minds provides comprehensi