SPEED-UP RESPONSE TIME • REDUCE RESOURCE REQUIREMENTS • IMPROVE VENDOR SATISFACTION
Auditoria’s AP Helpdesk increases speed, accuracy, and efficiency in the finance back office using AI-enabled SmartBots to automate redundant and manual monitoring of the shared AP email box. Data gathered from interactions is captured with reporting that allows analysis and insights to derive greater cash position visibility.
AUDITORIA® SMARTVENDOR AP HELPDESK SMARTFLOW SKILLS |P2P
CONTINUOUS EMAIL MONITORING
SmartBots are deployed to continuously check email inboxes and respond conversationally to inquiries on approval status, invoice payments, short pay issues, and missed invoices.
FINANCE LANGUAGE UNDERSTANDING
Available 24/7, SmartBots process email content and understand finance-specific intent to email authorized vendors securely and protect sensitive payment information.
A SYSTEM OF ENGAGEMENT
SmartBots quickly read and respond with answers, documentation, or escalations, minimizing interruptions to the AP team throughout the day and increasing timely customer service.
HOW IT WORKS
VENDOR OMNI-DIRECTIONAL COMMUNICATION
SmartBots set alerts for the AP team to address escalated situations on a case-by-case basis, recovering hundreds of hours previously spent by team members sifting through emails and responding to routine questions.
MAILBOX ORGANIZATION
SmartBots tag emails in the AP inbox, categorizing and labeling emails to organize them by type and call to action to reduce clutter and streamline responses and next steps for the AP team.
PRIORITIZED WORKLIST
Streamline inbox review with a daily worklist of strategic recommendations and prioritized actions based on incoming and outgoing correspondence. Curated by SmartBots, the worklist is dynamically updated to maximize efforts and outreach to optimize response times, escalate issues, and increase optimal vendor service.
Seller
Auditoria.AIProduct Description
SPEED-UP RESPONSE TIME • REDUCE RESOURCE REQUIREMENTS • IMPROVE VENDOR SATISFACTION
Auditoria’s AP Helpdesk increases speed, accuracy, and efficiency in the finance back office using AI-enabled SmartBots to automate redundant and manual monitoring of the shared AP email box. Data gathered from interactions is captured with reporting that allows analysis and insights to derive greater cash position visibility.
AUDITORIA® SMARTVENDOR AP HELPDESK SMARTFLOW SKILLS |P2P
CONTINUOUS EMAIL MONITORING
SmartBots are deployed to continuously check email inboxes and respond conversationally to inquiries on approval status, invoice payments, short pay issues, and missed invoices.
FINANCE LANGUAGE UNDERSTANDING
Available 24/7, SmartBots process email content and understand finance-specific intent to email authorized vendors securely and protect sensitive payment information.
A SYSTEM OF ENGAGEMENT
SmartBots quickly read and respond with answers, documentation, or escalations, minimizing interruptions to the AP team throughout the day and increasing timely customer service.
HOW IT WORKS
VENDOR OMNI-DIRECTIONAL COMMUNICATION
SmartBots set alerts for the AP team to address escalated situations on a case-by-case basis, recovering hundreds of hours previously spent by team members sifting through emails and responding to routine questions.
MAILBOX ORGANIZATION
SmartBots tag emails in the AP inbox, categorizing and labeling emails to organize them by type and call to action to reduce clutter and streamline responses and next steps for the AP team.
PRIORITIZED WORKLIST
Streamline inbox review with a daily worklist of strategic recommendations and prioritized actions based on incoming and outgoing correspondence. Curated by SmartBots, the worklist is dynamically updated to maximize efforts and outreach to optimize response times, escalate issues, and increase optimal vendor service.
Overview by
Brian Koenig
