Products

Booking Engine is a hotel reservation software with mobile phone bookings, upsells and add-ons marketing, and personalized emails to your customers.

VUEWorks software is an affordable, web-enabled Integrated GIS, Enterprise Asset Management solution.

Saas solution to core IT Service Management processes. Rapid setup and configuration for quick time to value.

AptEdge was founded on the belief that as companies scale with more complex products and faster releases, Support organizations will need to be more efficient in improving the customer experience. We integrate large quantities of customer data and apply machine learning to provide insights that help companies maximize support efficiency. AptEdge is purpose-built to solve Customer Support team’s most pressing problems. AptEdge speeds ticket response and resolution times by automating support

CyburDial is an advanced telecommunications platform designed to unite local and remote teams through seamless communication and management tools. Offering a comprehensive suite of features, CyburDial includes an integrated phone system, CRM, timeclock and HR management, IT security, reporting, warehouse management, and more. This all-in-one solution streamlines business operations, enhances productivity, and provides a user-friendly interface that adapts to businesses of all sizes. Whether you'

We provide personalized support and accompaniment at the time and from the device that the user chooses, improving communication and generating greater engagement. We guarantee the experience in each interaction, satisfying the user's needs with the highest quality service, promoting loyalty and enhancing results.

NovelVox CTI connector integrates your telephony system with the 3rd party application. The CTI controls are embedded within the CRM or ticketing application and further it can be integrated with other open API applications. CTI connector enables agents to offer quicker resolution with customer information displayed on screen even before answering the call. NovelVox CTI connector for Cisco, Avaya, Genesys and Mitel save agents from switching screen by fetching data directly from the core ap

VAANI is a cloud based Omni-channel CCaaS Solution, focused towards achieving CX & Sales Engagement. VAANI is equipped for all modes of communication, with these VAANI brings the right resources, insights, and processes together, so you can know more, improve faster, and automatically adapt throughout the business cycle. Drive astounding communications with an easy to grasp technology to step-up your customer experience game. VAANI is the next-generation contact center solution that offers y

Loway develops complete, reliable, customizable call center software solutions for the Asterisk PBX, Swiss made.QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology.

Office24by7 is a software company that provides a cloud-based CRM and call center communication platform designed to help organizations manage customer interactions and operational workflows from a single system. The platform integrates CRM, cloud telephony, IVR, marketing automation, and customer support tools to support structured, multichannel communication across voice, SMS, WhatsApp, email, and web channels. Office24by7 enables call center, sales, and service teams to handle inbound and out

Accumulates ACD and call statistics for Nortel "C" Package ACD and Symposium and delivers an array of cumulative Call Centre statistics in detailed and summary formats, presented on a Windows desktop.

Ivinex offers a web-based CRM solution that molds itself your your business practices.

Callstream TRAC is a highly-configurable, hosted contact centre solution with enterprise-level management and reporting features. Therefore, you can achieve outstanding performance, with no hardware costs and all the flexibility, scalability and resilience of the cloud. It is suitable for contact centres of all sizes, as well as businesses undergoing rapid growth or with changing infrastructures.

Vendict provides you a solution to validate a Vendor at business speed, build a documented compliance on Privacy and Vendor Management and track your Vendor risk. First scan automatically all your website domains and review your third-party Vendors. Get a full Vendor inventory, including fourth parties. Each Vendor has a 360-degree profile to assess its risk. Then map your data flows and upload the documents to ensure compliance with CCPA & GDPR. Use it as a centralized reference for the

Influx offers a complete customer support operation on demand. We answer tickets for you, 24/7, while regularly training and improving our team. Our system is elastic with pay-as-you-go pricing.

SparkTG provides cloud telephony services.

At Ann Houser Coaching and Consulting LLC, we understand that change is not always easy. Since 2018, we’ve been helping organizations respond to industry transitions in order to stay competitive. Our years of experience have taught us to always make your business success our priority.

Cyberbase is the unified workspace where security, sales, and legal teams eliminate the manual work that slows deals down. The platform uses agentic AI — trained on your approved playbooks and security posture — to automate three core workflows: security questionnaire and DDQ completion, contract redlining (NDAs, DPAs, MSAs), and a customer-facing Trust Center for proactive security documentation sharing. Unlike point solutions that address only one piece of the security review process, Cyberba

Docubark is an AI-native third-party risk management (TPRM) platform. Upload a vendor's SOC 2, policies, or pentest report and Docubark's AI completes and scores the security questionnaire, citing every answer back to the evidence. FAIR-based risk scoring, setup in days, and a free-forever tier make it a favorite of lean GRC teams replacing spreadsheets, OneTrust or ProcessUnity.

Bespoken.ai offers a comprehensive Model Testing solution designed to validate and ensure the accuracy, functionality, and safety of Automatic Speech Recognition (ASR), Large Language Models (LLMs), and Natural Language Understanding (NLU) models. This service assists companies in integrating LLM-based chat and voice bots, providing confidence that their applications deliver correct information and protect users from misleading or harmful responses. Key Features and Functionality: - Auto