Products

HelpDesk is a service desk software designed for collaboration. Your team uses a single app for your customer problem resolution.

Red Hat OpenShift Kubernetes Engine is an enterprise-ready Kubernetes platform that provides a foundational environment for deploying and managing containerized applications across hybrid cloud infrastructures. Built on Red Hat Enterprise Linux CoreOS, it offers automated installation, upgrades, and management functions, ensuring a consistent and secure operational experience. This solution is designed for organizations seeking a robust, security-focused Kubernetes environment to support their c

VMware vSphere Foundation (VVF) is the enterprise workload engine built to optimize the IT infrastructure for organizations of all sizes by boosting operational efficiency, supercharging workload performance, elevating security, and accelerating innovation. It delivers intelligent operations management, purpose-built to enable the best performance, availability and efficiency from your infrastructure, while providing comprehensive visibility and analytics in one place.

F5 Distributed Cloud App Infrastructure Protection (AIP) provides continuous security monitoring for public, private, and hybrid cloud infrastructures protecting servers, and the data they access, from intrusion and data loss.

Eclipse Che is an open-source, Kubernetes-native integrated development environment (IDE) that provides containerized workspaces accessible directly from a browser. Designed to streamline the development process, Eclipse Che eliminates the need for local installations, enabling developers to code, build, test, and debug applications efficiently within a cloud-based environment. Key Features and Functionality: - Containerized Workspaces: Each workspace includes all necessary tools and dep

DYL is solution for Contact management, and track all the customer information in a single.

A hosted background job solution that lets you run your containers with dynamic scale, detailed analytics and world class customer support. Run short lived containers quickly, or even containers needing to work across multiple days. Whether it's a one-off job, or one that needs 1000's of workers running in parallel, we've got you covered.

All-In-One Solution for Contact Centers Designed to Deliver Stunning Mobile Customer Experience. From your Call Center to the Web and Social Media.

ACKS empowers you to build resilient and highly available clusters within a native Kubernetes environment, giving you the peace of mind to run your workloads without any worries. You can leverage the power of Kubernetes to span clusters across various cloud environments, including public, private, hybrid, and on-premises data centers. This makes ACKS the perfect solution for supporting cloud-native applications that require fast scaling and containerized deployments in production environments.

Zoho Connect is a team collaboration app, that unifies people, resources, and the apps they need. Users can share ideas, hold real-time discussions, contact anyone in the network, create their own apps, build their knowledge base, manage their work plans, and also access apps designed to make team work easy and quick.

Voted the #1 Answering Service in 2025 by Forbes, AnswerConnect is a human-powered solution that helps you grow your business by ensuring you never miss a chance to connect with your customers. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most. With decades of experience, we act as an extension of your team, delivering

The EdgeTier platform is a complete customer conversation analytics platform that helps brands dramatically improve their customer experience through the insights hidden within their support and survey messages. It's hard to manage high-volume, fast-paced, multi-lingual customer conversations in B2C environments. There is relentless pressure to meet service level agreements, continually improve customer satisfaction, and report insights back to the business. Operations managers and customer expe

NGNCloudComm was first launch in 1995. True omnichannel with AI, voice, SMS text, email, chat, video and social media engagement. Full Inbound, full outbound (predictive dialing, preview dialing…), IVR, and much more. Build powerful IVRs with simple drag and drop interfaces with intelligent scripting and business rules. Reports, Voice Recognition, Compliancy, Agent Performance, Recordings... Deployment options include Public Cloud (Azure/Google/AWS/Etc.), On-Premise or Hybrid models without

VirtualPBX provides hosted VoIP PBX phone services that give small and medium growing businesses a professional, fully automated call answering and routing solution

SpeechLog Quality by Globitel is a comprehensive quality management solution designed to enhance customer loyalty by optimizing the performance of customer engagement center agents. It offers a suite of evaluation and scoring tools that improve overall productivity and service quality. The system's modular design ensures seamless integration with various call center ACD platforms and related products, such as ticketing and customer satisfaction survey systems. Key Features and Functionality:

Your contact center isn't just about answering calls—it's the hub of customer experience. Yet, too many solutions create more complexity than they solve. Disjointed systems, lack of visibility, and costly, inflexible platforms slow down operations and frustrate both agents and customers. Our Contact Center changes that. Built for IT and CX leaders, our fully featured omnichannel platform unifies communications, integrates seamlessly with Microsoft Teams, and gives you enterprise-grade functional

The Bitnami Container Solution for Java offers a secure, up-to-date, and customizable environment for deploying Java applications. Java is a versatile, object-oriented programming language designed to have minimal implementation dependencies, making it ideal for a wide range of applications. Key Features and Functionality: - Security and Updates: Bitnami ensures that its containers are regularly updated and secure. When vulnerabilities are identified or new versions are released, Bitnami prom

Back4app helps you to expedite and scale application development without managing infrastructure. Our low-code platform is a great way to create apps faster and increase the productivity of development teams.

Outleads is the only call analytics solution that integrates seamlessly with any Genesys inbound solution, including GME, GVP, all cloud products, as well as chat and e-mail. The integration delivers web session data captured by Google Analytics and AdWords to contact center agents, enhancing the customer experience.

Phonexa's Software as a Service solutions are designed to alow businesses to reach their optimal ROI by optimizing their call technology.