Products

Lokalise is a cloud-based localization and translation management platform designed to streamline the process of adapting digital content—such as mobile apps, websites, games, and software—for international markets. By integrating seamlessly into development workflows, Lokalise enables teams to automate and manage translations efficiently, ensuring faster releases and consistent user experiences across multiple languages. Key Features and Functionality: - Collaborative Workflow: Facilitates r

WeKall is a cloud-based telephony and contact center solution enhanced with artificial intelligence (AI, designed to optimize business communications for sales, customer service, administration, and collections teams. By integrating voice and messaging services with AI capabilities, WeKall enables companies to enhance customer interactions, improve operational efficiency, and make data-driven decisions. Its user-friendly platform allows for rapid deployment without the need for extensive IT supp

Simulacrum AI is a cost-effective and risk-free AI chatbot that helps businesses boost sales and optimize customer support. Imagine your customer enters your website and spends hours to find the necessary information because your customer support team is not always available, or you just don’t have one! So, here comes our AI chatbot - available 24/7, finding the needed information in just seconds and chatting with your customer just like a human! Setting up Simulacrum AI chatbot has never been

Datuma is a CRM data quality service for UK sales and marketing teams. You upload the contacts you already have. Datuma checks them and returns a scored file that is ready to import straight back into your CRM. Every batch runs the same checks, as standard. Duplicates are caught across every list you have ever uploaded, at £0.00, before enrichment spends a penny. Every work email is checked at the mail server. Every contact is checked against the live profile on the day you upload, and every ph

DivineMind.AI is the European all-in-one business platform that combines CRM, accounting, project management, team HR, AI compliance, video conferencing, and cloud storage in a single solution. Developed as a modern alternative to SAP, Salesforce, and sevdesk—at a flat rate with no hidden costs. 100% GDPR compliant, EU AI Act ready, hosted in Europe.

Ticket Parser by Knots automatically extracts relevant information from the Zendesk ticket and updates it to custom fields. Search and extract order IDs, email addresses, or any other info based on a specific pattern and store it in a custom field within the Zendesk ticket, instantly. Context info is the key to solving tickets quickly, automating processes, and connecting Zendesk to your CRM tool, ERP, webshop, or any other backend system.

Your users are already telling you what to build. It's buried in thousands of reviews, tickets, and calls you'll never have time to read. Metricsense reads all of it and answers any question you ask. **How it works:** 1. **Connect** - Plug in App Store, Play Store, Zendesk, Intercom, Slack, or upload a CSV. All your feedback in one searchable place. No reformatting. 2. **Ask** - Type a question like you'd ask a colleague: *"What are the top complaints after our last update?"* Get ranked resu

SuccessCX is a premier customer experience consultancy and Zendesk partner dedicated to transforming customer service operations for over 300 organizations across Australia and the Asia-Pacific region. By leveraging advanced technologies such as Zendesk, AI agents, and co-pilot tools, SuccessCX enhances response times, reduces manual workloads, and delivers superior outcomes for both customers and support teams. Their comprehensive services encompass Zendesk implementation, optimization, automat

Creating gift happiness for your Employees, Customers & Clients has never been so easy with WowThanks. We are a fully digital business gifting solution. WowThanks allows your business to celebrate, reward and motivate employees, customers, business partners. On boarding with WowThanks is so simple, your Business could be sending digital gifts to utilise across International leading brands in minutes. WowThanks has already been adopted by major brands for rewarding employees, customers and

VICIhost is a comprehensive, enterprise-class, open-source contact center solution designed to manage inbound, outbound, and blended communications. It integrates predictive dialing capabilities and supports multiple channels, including phone calls, emails, and website chats, all accessible through a unified agent interface. This flexibility allows agents to operate from virtually any internet-connected location, enhancing operational efficiency and scalability. Key Features and Functionality:

Automagical Apps offers a suite of productivity tools designed to enhance and automate workflows within Google Workspace. With over 160 million installs globally, these applications are trusted by thousands of organizations to streamline tasks such as email management, document translation, and form creation. By integrating seamlessly with Google Workspace, Automagical Apps empowers users to boost efficiency and focus on higher-value activities. Key Features and Functionality: - Automagical Nu

BlueTickets is a support ticketing system designed for small businesses and startups. It helps organize support requests from various sources like emails, web forms, mobile apps, or notes from agents into a single dashboard. Aimed at supporting growing teams and products with potential to scale, it handles ticket creation automatically, assigns ownership clearly, and uses attention scores to highlight issues that need prompt action. Initial etup takes 10 minutes, and it's built with developers i

We're a team of Zendesk experts with a passion for building user-first customer experiences that scale. We can help launch your Zendesk within 7 days and for FREE. Check out our Starter+ package for more info.

Generates Leads on Autopilot. RobotoLeads allows you to instantly reach 888M+ companies and professional contacts through a set of tools which helps professionals and organisations to automate the sales process. On average, a sales professional spends 70% of the time just searching and qualifying leads. With RobotoLeads you can reach thousands of potential customers in just a few clicks. Benefits: 1. Instantly reach your ideal clients at scale. RobotoLeads will automatically contac

Quickie Plus is an advanced Zendesk application designed to enhance agent productivity by providing efficient view management, advanced ticket search capabilities, and real-time ticket monitoring. It offers unlimited shared and personal views, surpassing Zendesk's standard view limitations, and includes features like hierarchical folder organization, customizable view placements, and a powerful search system called Seek. Quickie Plus also enables fast bookmarking, easy access to essential inform

Premium Plus is a certified Zendesk implementation partner trusted by over 1,000 organisations to optimise their customer support operations. The company guides clients through every stage of their Zendesk journey, from licence procurement and implementation to ongoing optimisation and integration of advanced tools like AI Agents and Agent Copilot. With a focus on long-term partnership and continuous improvement, Premium Plus delivers tailored solutions that help businesses achieve faster suppor

Multi-platform AI & Live Chat Customer Support for Website Chatbot Widgets, Ticketing Widgets, Facebook Messenger, Instagram, X (Twitter), Google Business Messages, WhatsApp, Zendesk, Slack, WeChat, Telegram, LINE, Viber, OpenCart, Zalo, Zendesk, E-mails, SMS Texts, Notifications, and more. - Integrates with your OpenAI API Key - Choose OpenAI Model - Custom Prompt - White Label & Design Customization - Multi-platform Customer Support - No coding required - Simple and Easy to use Suppo

In a restaurant franchise network, the information exists but never reaches the floor. The operations manual sits in a Drive nobody opens during service. Head office sends updates by email or WhatsApp groups with no way of knowing who read them. Every time a team member leaves, training starts over. And head office spends its days answering the same questions. Hatch OS hands this work to seven AI agents, each with its own job. Staff install nothing: they message on WhatsApp or ask the restauran

Effivis helps small and medium-sized businesses run better with tools you can adopt one at a time. A professional website that we design, publish and maintain, while you update your opening hours and contact details yourself. POS and payments: take payments at the counter or by payment link, with a receipt for every sale and a daily till close. Appointment booking by WhatsApp and phone: an assistant checks your real calendar, books, reschedules and cancels appointments, and sends reminders. Busi

Gem CX designs, deploys and operates AI agents for e-commerce customer service. Each system is built for one brand, inside its helpdesk (Zendesk, Freshdesk, Gorgias, Intercom, LiveChat) and connected to its store, catalogue and orders, then run by Gem CX after launch. The agent answers customers 24/7 in chat and email, tracks orders and deliveries, handles returns, advises on products and hands anything that needs a person to the team with the full context. Measured in production, Sep to Oct 2