Workforce.com Reviews & Product Details

Whenever I need assistance, there is always someone available to contact through chat. I can also request a call to explain my issues and receive support. They are consistently working to improve their services and regularly update the platform to make things easier for users. Review collected by and hosted on G2.com.

I can't think of anything negative to mention. So far, everything has been great. Review collected by and hosted on G2.com.

I really appreciate Workforce.com for its excellent dashboard, which clearly outlines precisely what we need to focus on, enhancing productivity and ensuring we direct our efforts effectively. Having used Workforce.com for two years, I find it incredibly efficient for managing rota and timesheet operations, providing substantial improvements in time management and accuracy. The support we received during the initial setup was outstanding, making the transition seamless and stress-free. I am extremely satisfied with its performance and the positive impact it has on our operational efficiency, making it an indispensable tool in our workflow. Review collected by and hosted on G2.com.

I find the management of annual leave challenging with Workforce.com as we are a care home and do not have fixed days of work. Review collected by and hosted on G2.com.

Workforce has truly transformed my business, making employee management both efficient and straightforward. Scheduling staff is now effortless, and processing payroll requires very little time. Adding new employees and adjusting settings is also incredibly quick. I’m very happy with the software and grateful I decided to make the switch last year. It’s also been wonderful to have support from experts like Sandra, who has been extremely helpful whenever any issues have come up. She is always responsive and quick to resolve any problems we encounter. Review collected by and hosted on G2.com.

Payroll could be a little bit improved. Things get missed occasionally. Review collected by and hosted on G2.com.

I appreciate the support from Workforce.com, especially the patient and helpful staff like Steven and Scott. Their quick response to bugs and fixing them promptly ensures a smooth experience. Additionally, setting up most of the system is straightforward, and customer service quality makes this a commendable company. Review collected by and hosted on G2.com.

I found the initial setup of Workforce.com to be quite challenging and a bit of a hassle. Although many tasks could be managed independently, certain advanced functionalities required additional assistance. There were also numerous bugs within the system; however, the developers addressed these issues quickly once reported. Additionally, the AI chatbot can be somewhat annoying at times. When processing payroll for the first time, it was not the smoothest experience, though we eventually managed to get it done. Review collected by and hosted on G2.com.

The amount of access that you can choose to give or not to give staff members is crucial. This differs so much from previous platforms we have tried. Review collected by and hosted on G2.com.

No downsides found so far as I am still getting my way around it. Review collected by and hosted on G2.com.

Both Vishal & Mitch were excellent during implementation process. Tone, accessibility and efficiency has been fantastic. By far the best implementation of software I've done in nearly 20 years! Thank you for the great customer support. Review collected by and hosted on G2.com.

Nothing! Everything has been fantastic in first few months. Review collected by and hosted on G2.com.

That it covers a wide range of functions and the ability to customise forms and processes. Review collected by and hosted on G2.com.

It is quite complicated and time intensive to set up initially. Review collected by and hosted on G2.com.

I love Workforce.com since it is an excellent platform for scheduling and keeping track of hours (worked, missed, OT, etc.). It's an amazing tool for managing leaves (vacations, maternity, medical licenses, etc.). It helps me and my team have a secure platform to clock in and out, monitor who's missing hours and where they are clocking in, make sure all hours are approved and notify the workforce team if there are any discrepancies. It's very easy to review leave balances and approved leaves. It took a bit to get used to this platform but once you learn how to, everything gets easier; the implementation of this platform was successful for our company. We use Workforce.com everyday, even for breaks and lunches! Review collected by and hosted on G2.com.

The mobile app sometimes crashes; you have to close it and open it again so it can let you do certain things like accessing the team's dashboard. The website has a weird way to show you're in a completely different location than the one you're actually at. Review collected by and hosted on G2.com.

I find Workforce.com incredibly valuable because it efficiently handles a range of my needs, including onboarding, timesheets, HR, and payroll. The implementation of tools such as Rotas, timesheets, and leave requests makes it less time-consuming and allows easy access to everything I require. I appreciate that initial setup was very easy, which makes integrating it into my routine seamless. Overall, the platform is comprehensive in addressing my requirements, so much so that I rate it a perfect 10 out of 10 and would highly recommend it to others. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Workforce is easy to use for both employees and admins. Onboarding and time tracking features have also made tracking billable hours across multiple client jobs much simpler. It’s helped us streamline a lot of our processes and save time. Highly recommend. Review collected by and hosted on G2.com.

I can't think of anything I dislike about Workforce. Review collected by and hosted on G2.com.