Weave Reviews & Product Details

I like Weave for its efficiency in our dental office, particularly how it enhances communication. The insurance verification tool is really helpful, as it makes checking eligibility and breakdowns much easier. I also appreciate that Weave offers more features that assist us with our tasks compared to Google Text. The initial setup was easy too, which I really liked. Review collected by and hosted on G2.com.

I wish Weave could include more insurances and codes. This would really help in making the platform even more comprehensive for our needs. Review collected by and hosted on G2.com.

I really like Weave because it's convenient and makes it easy for the whole office to know what's going on in real time. I appreciate how it helps with communicating with my boss, coworkers, and patients on one platform, ensuring everyone is on the same page. The ability to use Weave on both the app and computer is really valuable. Review collected by and hosted on G2.com.

The lag on the computer is really frustrating because messages don't update in real time like they do on my phone, so I can easily miss a lot of important messages. I'm not sure why this happens, but it's definitely a problem that needs fixing. Review collected by and hosted on G2.com.

Weave has been a pleasure to use. It integrates with our practice management software and has been very easy for the staff to learn how to use. The changes they have made to the platform have also been easy to navigate through and they have been helpful with any support we have needed. Review collected by and hosted on G2.com.

The only downside is that PMS writeback is not available at the lower level package. Review collected by and hosted on G2.com.

It is amazing. Cannot stress how easy it has made my life as a treatment coordinator in the text world. Review collected by and hosted on G2.com.

Sometimes it may glitch. I would like stronger tags . Review collected by and hosted on G2.com.

Very convenient when we need to reach some really quick through text or if our power goes out, we can use the app on our phones to contact our patients in bulk. Review collected by and hosted on G2.com.

A downside is that the phones only work if we have wifi. Sometimes our wifi will go down or we lose power due to storms so then we can use our office phones. Review collected by and hosted on G2.com.

I like how easy Weave is to use. It's very user-friendly, which I really appreciate. I also enjoy the way it handles reviews. They link automatically to our Google account when a patient leaves, so it simplifies our process. We don't have to go out of our way to get patients to leave reviews, which is a big plus. The initial setup was also very easy. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Weave’s performance is consistent and user-friendly, and its customer service is easy to reach when needed. Review collected by and hosted on G2.com.

When we drop forms into our PMS, they’re delayed before showing up. Review collected by and hosted on G2.com.

I like how Weave is user-friendly and makes communication easy, whether it's through messaging or handling payments. Setting it up was straightforward, and I appreciate the integration with Dentrix. I'm so satisfied that I'd rate it a 10 out of 10 in terms of recommending it to others. Review collected by and hosted on G2.com.

I find creating templates challenging. The old Weave app was super easy to use, but when I transitioned to the new one, none of my templates saved. It would be great if it was a direct copy of the old app, so templates could be transferable between the apps. Review collected by and hosted on G2.com.

Lots of helpful tools that make workflow easy and convenient Review collected by and hosted on G2.com.

Bugs and issues on the patient end with unreliable reminders/confirmations and such. Just had another this morning after patient confirmed appointment, receiving confirmation it was confirmed, then getting a text the next day saying confirmation not received. Review collected by and hosted on G2.com.

Everything is well organized and easy to find. Functions are user friendly and reliable. Review collected by and hosted on G2.com.

There are occasional outages but they do not last long. Review collected by and hosted on G2.com.