We use ICM to calculate, pay and track all of our incentive payments from gift card spiff awards. Perhaps what we like best is the flexibility in building the different plans. We have a variety of plans ranging from a dozen or so calculations to plans that have hundreds of calculations. Really, we haven't come across a plan that we couldn't build. Review collected by and hosted on G2.com.
Really not a dislike but we would like to see a more customizable workflow (we have very specific requirements). In addition, we would like to see more use cases/examples of how to use the API. We have a number of integrations with other systems (using imports) and while it works well, we are looking for something more seamless. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
