Menlo Security Reviews & Product Details

What I like most about Menlo Security is how easy it is to manage and how seamless it is for end users. The admin console is simple and intuitive, so rolling out policies, monitoring activity, and making changes is straightforward. It doesn’t require a lot of day-to-day tweaking, which saves our team time and makes managing it much easier overall. Review collected by and hosted on G2.com.

There is very little to dislike, but the initial setup and regional routing can require some fine-tuning, especially for organizations outside major regions. This may cause minor website behavior differences during onboarding, though it’s not a major issue. Review collected by and hosted on G2.com.

The solution integrates seamlessly with the end-user environment. Once deployed and fully implemented, it operates transparently with no user-experienced friction, enabling protection with a single click while maintaining normal workflows. Review collected by and hosted on G2.com.

In some cases, third-party sites or partners require source IP whitelisting to permit access. Because Menlo Security is cloud-hosted, obtaining a definitive list of originating IP addresses is not feasible. In these scenarios, we typically bypass Menlo for the affected use case. Review collected by and hosted on G2.com.

The functionality of the product fits the business requirement. It is also flexible with other requirements such as fixed egress IP, as well as work from office or work from home scenarios, while providing additional security like web isolation. Review collected by and hosted on G2.com.

We initially had a challenge with the sites like google or youtube having foreign language, as the cloud proxy instance used is from the cloud. However, Menlo is responsive enough to add a local egress IP to correct that. Review collected by and hosted on G2.com.

The customer service is excellent, and the user interface is both fantastic and intuitive, making it easy to find and navigate to the items you need. Review collected by and hosted on G2.com.

One challenge I often face is the time zone difference when seeking help from the service desk. Frequently, I am connected with someone based in the India time zone, which can be inconvenient. Since I work a standard 9-5 schedule in the GMT time zone, it would be much more efficient to communicate with support staff who are available during the same hours for quicker assistance in times of need as our business needs are not being met. Review collected by and hosted on G2.com.

I value the platform’s usability and its seamless integration within the existing enterprise environment. Menlo was straightforward to deploy and configure at scale. Following an initial analysis of user web traffic, defining and fine-tuning policy exceptions was efficient and well-structured. Menlo effectively mitigates user-initiated web-based threats, complementing gaps left by email security controls. Additionally, their support team is highly responsive and technically proficient. Review collected by and hosted on G2.com.

While not a significant operational concern, certain websites that rely on third-party authentication services may occasionally exhibit page load or rendering issues. In most cases, performing a targeted web analysis enables rapid identification and resolution of the underlying cause; however, these intermittent disruptions can still be frustrating for end users. Review collected by and hosted on G2.com.

I find Menlo Security very easy to deploy and manage, which gives a faster time to security and lowers the operational burden on IT and SecOps teams. It offers powerful threat prevention capabilities, making the organization more resilient to security threats and reducing the likelihood of ransomware and other threats. This limits business disruptions and reduces the cost and complexity from a security operations perspective. Additionally, I enjoy a great customer support experience, which provides faster resolution of issues, smoother deployments and upgrades, and less risk of potential misconfigurations. Review collected by and hosted on G2.com.

At this stage, everything is working well for me and the organization. Something that could be considered in your roadmap perhaps is the better flexibility integrating with different platforms/tools. Fairly easy, maybe we could streamlined configuration for complex environments as a potential improvement. Review collected by and hosted on G2.com.

I appreciate the ease of use and how well it integrates with the platform. Menlo was easy to configure at the enterprise level. After an initial analysis of user traffic, dialing in the necessary exceptions was straightforward and efficient. Menlo protects my users from themselves—what email security misses, Menlo catches. Their support team is competent and responsive. Review collected by and hosted on G2.com.

There are still a few sites that don’t play well with Menlo. The most notable ones are sites that use third-party authentication services, which can sometimes cause pages not to load properly. In most cases, running a web analysis for these sites leads to a quick resolution, but the disruption can still be frustrating for my users. Review collected by and hosted on G2.com.

Based on my experience, I rarely receive complaints from users when using Menlo. It feels like an invisible layer of protection, users can browse normally, but you know it’s doing its job in the background. Security that doesn’t disrupt day-to-day work is a win for both me and the business.

Another thing I really like about Menlo is how straightforward the management interface is. From implementing policies to troubleshooting issues, everything is easy to follow and doesn’t cause confusion or headaches. I don’t find myself spending hours just trying to locate settings or figure out what needs to be done. Review collected by and hosted on G2.com.

Not really a big issue for me, but I’ve noticed that users in regions without a nearby Menlo cloud node sometimes end up egressing from far away IPs, which can cause occasional access issues with local sites. Thankfully, Menlo’s support team has been easy to work with and pretty responsive whenever we need help. Review collected by and hosted on G2.com.

What I like most about Menlo Security is how easy it is to administer and how transparent it is to the end users. From an admin perspective, the management console is straightforward and intuitive, which makes it easy to roll out policies, monitor activity, and make changes without unnecessary complexity. Day-to-day operations don’t require constant tuning, which saves a lot of time for our security team.

On the user side, Menlo runs quietly in the background. Most employees don’t even notice that their browser traffic is being protected because there’s no noticeable impact on performance or browsing experience. This balance—strong security without disrupting productivity—is what really sets Menlo apart for us. Review collected by and hosted on G2.com.

There isn’t much to dislike overall, but if I had to point something out, it would be the initial setup and fine-tuning, especially around regional routing and localization. For organizations outside major regions, some websites may behave slightly differently at first due to cloud egress locations. It’s not a deal-breaker, but it does require some coordination during onboarding.

That said, Menlo’s support team has been responsive and helpful whenever we’ve raised concerns, and once everything is properly configured, the platform runs very smoothly with minimal ongoing issues. Review collected by and hosted on G2.com.

I find Menlo Security very easy to implement and use, with minimal issues for end users right out of the box. If any problems do come up, changing policies is simple and quick. I also appreciate the ability to restrict what files and file types users can upload or download to and from the internet. The initial setup was a breeze and took no time at all. Review collected by and hosted on G2.com.

The only hiccup we've had is that the Menlo Security proxy tends to slow down internet browsing sessions; I believe this is a natural result of the product and a worthwhile tradeoff, but it does create some friction with end users. Review collected by and hosted on G2.com.