The platform provides extremely useful tools across the entire lifecycle of territory planning and sales compensation. Its ability to be customized to meet complex needs is critical for successful deployment and adoption. The fact that it continues to evolve to keep pace with the changing SPM landscape is also a big plus.

I like how Varicent handles inquiry management and the plan approval workflow manager. The dashboarding capabilities are great, especially with the ability to set permissions by group and tree-based permissions. I can designate specific reports for various stakeholders beyond just the sales org. It's a huge benefit to easily bring in Finance and Admin leadership with their own access levels.

ease of use, good customer support .