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TherapyNotes

By TherapyNotes

4.4 out of 5 stars

How would you rate your experience with TherapyNotes?

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TherapyNotes Reviews & Product Details

Profile Status

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Pricing

Pricing provided by TherapyNotes.

Non-Profit (501c3)

$25/mo
for the first clinician

Solo

$49/mo
for one user

TherapyNotes Media

TherapyNotes Demo - Welcome Page / Dashboard in TherapyNotes™
Your TherapyNotes™ home page includes your to-do list, agenda, and any custom messages from your practice.
TherapyNotes Demo - TherapyNotes™ Calendar
Your calendar view in TherapyNotes™ can be adjusted by month, week, day, or agenda view. You can choose to show only your schedule or can include other clinicians schedules as well. Full patient names can also be toggled on or off.
TherapyNotes Demo - Patient Billing in TherapyNotes™
This is the patient billing tab in TherapyNotes™, which can be used to view pending or submitted items, submit EDI claims, enter payments from insurance or patients, and much more.
TherapyNotes Demo - TherapyPortal™ Home Page
This is the home page your clients will see after logging in to view or schedule appointments or complete document requests.
TherapyNotes Demo - Document Requests in TherapyPortal™
This is the page your clients will see for any pending document requests. You can customize this to include your own messages and documents. You can request that documents are reviewed and/or signed.
TherapyNotes Demo - E-Signatures in TherapyPortal™
Clients can draw their signature or create one from a typed name so they can use it to sign paperwork and documents.
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TherapyNotes Reviews (97)

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Reviews

TherapyNotes Reviews (97)

View 1 Video Reviews
4.4
97 reviews

Pros & Cons

Generated from real user reviews
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Jessica D.
JD
Tech/Product Support
Small-Business (50 or fewer emp.)
"Great note kerper"
What do you like best about TherapyNotes?

I like that I am able to keep all of my thoughts and business in one place and it also works great as a therapy aide Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

I just like that I cannot keep everything private I wish I could there's a lot of stuff I don't want anyone to be able to access Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market (51-1000 emp.)
"Its very useful "
What do you like best about TherapyNotes?

I absolutely love that I can schedule on going appointments and there is no end date. Now what Inhave been told from my managers is that it is also cheaper to process credit cards as well. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Setting up the software was a bit tedious. It took a good amount of time to enter all that was required but once it was set up it was very easy to use. Review collected by and hosted on G2.com.

GB
LPC, LMFT
Small-Business (50 or fewer emp.)
"Wonderful program!"
What do you like best about TherapyNotes?

It is so simple to use. It’s very straight forward. Love the layout and colors. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

I wish there was a way to alter clients of their appoints with time date and location. Review collected by and hosted on G2.com.

Brandon L.
BL
clinical therapist
Small-Business (50 or fewer emp.)
"Well rounded Behavioral health EHR"
What do you like best about TherapyNotes?

There are many templates already created to help streamline notes. There is also option to modify/create own templates. EHR had the ability to check insurance eligibility and even bill the insurance. Also able to send text reminders for appointments. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Many add on features require additional charges. Review collected by and hosted on G2.com.

JW
Graduate student
Mid-Market (51-1000 emp.)
"Easy to use "
What do you like best about TherapyNotes?

Often times when you use software in this field you get a little bit of a blow back but this program is easy to use and has benefited myself and others in a huge way. Important for scheduling and notes after sessions. Also helpful for tracking. Great for behavioral health management. Has templates that are helpful. Billing software is helpful. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Security could be improved because of the confidentiality that is needed within this field any software used in this field needs to have security, locking,, 2 pass log in and so on. Private notes has that. Review collected by and hosted on G2.com.

Response from Rachael Allen of TherapyNotes

Jessica - We appreciate your review! We are happy to hear that you have benefited from integrating TherapyNotes into your practice! Regarding security, we do offer two factor authentication. Please contact our Success Team at 215-658-4550, or by email at Support@TherapyNotes.com, so that we may assist you in setting this up. Thank you!

EL
Marriage and Family Therapist
Small-Business (50 or fewer emp.)
"TherapyNotes is relatively easy to use and offers drop down interventions, etc."
What do you like best about TherapyNotes?

I like that TherapyNotes syncs the Intake and Treatment Plan info within the progress note for a streamlined use of goals, interventions, and progress made. I like the scheduling calendar and options for creating recurring appointments, cancellations, etc. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

I don't like that TherapyNotes does not have a spell check built into the system. It's easy to make grammatical and spelling errors without knowing it. I also don't like that if I have to edit something an entirely new note/plan is created (the old one doesn't go away). Review collected by and hosted on G2.com.

Response from Rachael Allen of TherapyNotes

Erin - We really appreciate your review! It is great to hear that you are loving the general workflow and integration of our note templates. Regarding spell check, we do offer a built in spell check feature which can be found within the note templates. It is also possible to revise a note without creating a new note entirely. Please contact our Success Team at 215-658-4550 or by email at Support@TherapyNotes.com so that we may assist you with these features. Thank you!

Chad S.
CS
Licensed Mental Health Professional
Mental Health Care
Mid-Market (51-1000 emp.)
"Great software!!!"
What do you like best about TherapyNotes?

I like the way the billing and insurance team can communicate seamlessly within the software about insurance and copayment. You don’t have to guess at what people owe when they just bring you their card with no backup information. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

The only downside for me is I don’t like taking payments as the clinician. That may be more practice issue than software, but I would prefer to stay out of that process. Review collected by and hosted on G2.com.

Response from Rachael Allen of TherapyNotes

Chad - Thank you so much for the great review! We are happy to hear that you are loving our billing features as well as our notes and scheduling features. We are constantly evolving and developing TherapyNotes based primarily on feedback from our users, so we appreciate your thoughts regarding patient payments. As our client portal develops, there may be more options in the future for patients to submit payments directly. Thank you!

Verified User in Mental Health Care
UM
Small-Business (50 or fewer emp.)
"Good experience"
What do you like best about TherapyNotes?

I don’t have much to compare therapy notes with, but I have had a good experience with it. It is simple to use and doesn’t have too many fancy features. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Not a comprehensive ABA practice software. Must have separate software for other aspects of ABA service delivery. Review collected by and hosted on G2.com.

Tina G.
TG
Psychotherapist
Mental Health Care
Small-Business (50 or fewer emp.)
"Easy and intuitive"
What do you like best about TherapyNotes?

Therapy Notes takes the guesswork and memory jogging out of clinical documentation. It streamlines the process and cuts doc time in half. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

It’s not easy to make every plan of care individualized when using broad techniques, but it’s so easy, it’s hard to go through the extra 2 steps to write your own stuff. Review collected by and hosted on G2.com.

Response from Rachael Allen of TherapyNotes

Tina - Thank you so much for the review! We are happy to hear that you are loving TherapyNotes!

Verified User in Health, Wellness and Fitness
UH
Small-Business (50 or fewer emp.)
"Super helpful in understanding the availability of counselors"
What do you like best about TherapyNotes?

We are able to see approximately 200 counselors schedules in Therapy Noes. We use it in conjunction with Share Point and it's easy to search counselors schedules while on the phone with clients. You can even see how many new appointments the counselor has vs. follow up. There's a monthly view which enables you to see if a counselor does every other week appointments and we are able to enter billing codes and notes which can be understood by the other departments. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Counselors can choose to not update their schedules which can be frustrating. We have to use a secondary search tool to figure out the counselors specialties and to narrow down the insurance the specific counselor takes. It would be great if that were all in one location. Review collected by and hosted on G2.com.

Response from Rachael Allen of TherapyNotes

We are so happy to hear that TherapyNotes has helped to streamline your business and the management of your clinicians! We look forward to working with you and we really appreciate the review! Thank you!

Pricing Options

Pricing provided by TherapyNotes.

Non-Profit (501c3)

$25/mo
for the first clinician

Solo

$49/mo
for one user

Group

$59/mo
for the first clinician
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TherapyNotes Features
Workflow Management
Billing
Security and Authorization
Patient Records
Specialty EHR Templates
Interoperability
Clinical Documentation
Patient Workflow Management
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TherapyNotes
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