--- title: TherapyNotes Reviews meta_title: 'TherapyNotes Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 99 reviews by the users' company size, role or industry to find out how TherapyNotes works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 99 scale: '5' date_modified: '2026-10-17' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory ---

TherapyNotes Reviews & Product Details

Profile Status

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Pricing

Pricing provided by TherapyNotes.

Non-Profit (501c3)

$25/mo
for the first clinician

Solo

$49/mo
for one user

User Insights

Average based on 99 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

TherapyNotes Reviews (99)

View 1 Video Reviews
Reviews

TherapyNotes Reviews (99)

View 1 Video Reviews
4.4
99 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and excellent customer support of TherapyNotes, highlighting how easy it is to navigate and manage client information. Many appreciate the platform's ability to streamline administrative tasks, making their practice more efficient. However, some users note that certain features, like group messaging and customization options, could be improved.

Pros & Cons

Generated from real user reviews
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Kathleen C.
KC
Kathleen C.
Licensed Clinical Social Worker
Small-Business (50 or fewer emp.)
"Simple Set Up"
4/5
What do you like best about TherapyNotes?

I love how simple the whole program is to use and see your client files, calendar, etc. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

My only downside is how tedious it can be to enter in all your client's goals and objectives. That gets very time-consuming. Additionally, the program seemed to be down fairly frequently, which is alarming when your business runs on it. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Very useful."
4/5
What do you like best about TherapyNotes?

The thing that I like the best about Therapy Notes is how easy it is to navigate. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

The system seems as if it needs updating frequently. Review collected by and hosted on G2.com.

Response from Rachael Allen of TherapyNotes

Thank you for your review! We are happy to hear that you find TherapyNotes to be user friendly and intuitive to use! We do update our system each month with new features, fixes and other improvements! We really appreciate your review and we hope to earn five stars from you in the future! If you have any questions and concerns, please contact our Success Team at 215-658-4550. We offer live support 73 hours a week!

George C.
GC
George C.
Drug And Alcohol Counselor
Mental Health Care
Mid-Market (51-1000 emp.)
"I recommend."
4/5
What do you like best about TherapyNotes?

Of the different programs that I’ve used in the past few years, this program is the best user friendly one that I’ve seen. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Something I don’t like is that I’ve lost notes before I saved them. Review collected by and hosted on G2.com.

Mettazzee Paige J.
MJ
Mettazzee Paige J.
Substance Abuse Counselor
Fine Art
Mid-Market (51-1000 emp.)
"Formerly CAC1 "
4/5
What do you like best about TherapyNotes?

More inclusive and intimate note with room for it to be exactly protective and open to the therapist or mental health professionals to follow. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Does not look personal , as it formerly was longer. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"All in one scheduling, treatment planning and notes"
4/5
What do you like best about TherapyNotes?

Easy to use and all self contained. Easy to communicate what is pending, appointments missed or rescheduled. At a glance opening page with to do list and upcoming schedule. The ability to print and save past months. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

The ability to link to personal calendar is difficult. Doesn't work well. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"TherapyNotes"
4/5
What do you like best about TherapyNotes?

I love the ability to carry over previous notes' content and I also love that I can open multiple pages at a time which really helps when I have to reference past sessions. It's nice that you can use the history button to pull up the clients' medication lists and past information. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

It will occasionally crash and that is definitely tough to deal with but it happens VERY rarely and I have never lost information after this happens. Review collected by and hosted on G2.com.

Response from Rachael Allen of TherapyNotes

It is great to hear that you love the workflow and integration built into our documentation and notes. We have made many architectural and back end improvements over the last year which have significantly improved site stability and overall speed of the system. We appreciate your review!

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Therapynotes makes my life 10x easier"
5/5
What do you like best about TherapyNotes?

Ability to do work at home on secured internet. Easy user friendly site, ability to one click and have answers automatically filled in if they are staying the same. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Calendar view is confusing sometimes and I would like to be able to see my coworkers schedules as well. Review collected by and hosted on G2.com.

Response from Rachael Allen of TherapyNotes

Thank you for the review! We are happy to hear that you are finding TherapyNotes to be user friendly and intuitive. With the correct user roles, you can view your co-worker's schedule. Give our Success Team a call so that we may assist you with this! Thank you!

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Good system for light needs"
0.5/5
What do you like best about TherapyNotes?

Tech support was very good and timely. Their note section allowed for fairly adequate notations. This system provided an intake, discharge note, and treatment plan, along with 2 forms of progress notes. It also had contact notes, which I used alot. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

This appears to be a system designed for a light private practice. There was no ability to modify note structure. Review collected by and hosted on G2.com.

MD
Macy D.
Therapist
Small-Business (50 or fewer emp.)
"I use it every day for client documentation"
5/5
What do you like best about TherapyNotes?

It is very easy to navigate, and straightforward Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

I wish it was easier to interact with the insurance companies Review collected by and hosted on G2.com.

Response from Rachael Allen of TherapyNotes

We really appreciate your review! We are happy to hear that you are enjoying our billing features. Our Success Team can help with any billing issues that may arise. We can be reached at 215-658-4550 Monday-Friday 8AM-9PM ET. Thank you!

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Good for use on the go"
3.5/5
What do you like best about TherapyNotes?

I like that I can remote in on my own computer while still remaining compliant with confidentiality and security. Additionally, I like the ease of the sections for notes and the support it gives to develop a mini mental status for each session as well as treatment planning. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Sometimes the program will freeze or crash on my personal computer. I also find the loading time to often be quite slow and stalled at times so it takes longer than I'd like to write things. Review collected by and hosted on G2.com.

Questions about TherapyNotes? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What advice do you have for others considering TherapyNotes for managing clinical notes and billing?

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GU
Guest User

What is TherapyNotes used for?

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Pricing Options

Pricing provided by TherapyNotes.

Non-Profit (501c3)

$25/mo
for the first clinician

Solo

$49/mo
for one user

Group

$59/mo
for the first clinician
TherapyNotes Comparisons
TherapyNotes Features
Workflow Management
Billing
Security and Authorization
Patient Records
Specialty EHR Templates
Interoperability
Clinical Documentation
Patient Workflow Management