--- title: TherapyNotes Reviews meta\_title: 'TherapyNotes Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 99 reviews by the users' company size, role or industry to find out how TherapyNotes works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 99 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # TherapyNotes Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by TherapyNotes but has limited features. Are you part of the TherapyNotes team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! TherapyNotes™ is the most trusted online practice management and EHR software for behavioral health practices of all sizes. With over 60,000 users, we're considered the largest platform for mental health professionals, offering the most intuitive software and best customer support in the industry. Our streamlined scheduling, notes, billing, and a custom client portal — plus unlimited support and superior security — can help optimize how you manage your practice, letting you focus less on administrative tasks and more on your clients' needs. We offer: • Streamlined scheduling and a personal to-do list that automatically generates tasks based on past activity • Powerful form-based notes, designed specifically for behavioral health • Electronic insurance claims, ERA payment posting, and credit card processing • HIPAA compliancy, keeping your data encrypted, secured, and backed up regularly To learn more about TherapyNotes™, visit TherapyNotes.com, and receive your first month completely free. * * * Seller [TherapyNotes](https://www.g2.com/sellers/therapynotes) Discussions [TherapyNotes Community](https://www.g2.com/products/therapynotes/discuss) Languages Supported English Solution Type All-in-One Overview by Rachael Allen Show More ## Pricing Pricing provided by TherapyNotes. ### Non-Profit (501c3) $25/mo for the first clinician ### Solo $49/mo for one user [ View More Pricing Information ](https://www.g2.com/products/therapynotes/pricing) ## Top-Rated Alternatives [ ![TheraNest by Ensora Health](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TheraNest by Ensora Health") TheraNest by Ensora Health 4.3/5(140) ](https://www.g2.com/products/theranest-by-ensora-health/reviews) [ ![Tebra (previously Kareo + PatientPop)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tebra (previously Kareo + PatientPop)") Tebra (previously Kareo + PatientPop) 4.1/5(259) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) [ ![SimplePractice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SimplePractice") SimplePractice 4.1/5(129) ](https://www.g2.com/products/simplepractice/reviews) [ View All Alternatives ](https://www.g2.com/products/therapynotes/competitors/alternatives) ## User Insights Average based on 99 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Stephanie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie B.") SB Stephanie B. CEO/Provider Small-Business (50 or fewer emp.) 6/22/2025 "One of the best EHR systems out there!" 5/5 What do you like best about TherapyNotes? What I appreciate most about TherapyNotes is how intuitive and user-friendly the system is. Their customer service team is exceptional—always responsive, knowledgeable, and genuinely supportive. The billing structure is easy to understand, even for those new to private practice, and the abundance of tutorials helps me stay current with new features and best practices. I also value how responsive they are to provider feedback. When I’ve suggested improvements, they’ve not only listened but sometimes rolled out updates shortly after—often accompanied by a helpful blog post. It’s clear they’re invested in supporting clinicians, and I’m truly glad to be partnered with them. Review collected by and hosted on G2.com. What do you dislike about TherapyNotes? Honestly, there’s very little I dislike about TherapyNotes. If anything, I’d say that in their effort to stay current and meet the needs of a wide range of therapists, some updates can occasionally add extra steps to our workflow. One feature I would love to see improved is the messaging system. While I appreciate the ability to message clients individually, it would be incredibly helpful to have a group messaging option. This would allow practices like mine to send announcements—such as office closures or holiday reminders—to all clients at once. I’ve shared this feedback with them, and knowing how responsive they are, I’m hopeful it’s something they’ll consider. Regardless, I’m still very happy to have TherapyNotes as part of my practice. Review collected by and hosted on G2.com. What problems is TherapyNotes solving and how is that benefiting you? Where do I begin? TherapyNotes has streamlined so many aspects of my practice—from billing support through ERA and EDI features to efficient scheduling and seamless clinical documentation, especially with the new AI-assisted note-writing tool. Their messaging feature is a welcome addition, and the more I can manage within a single platform, the better. What sets them apart is their forward thinking—like the upcoming ability to upload Professional Wills, which is an essential but often overlooked aspect of private practice. TherapyNotes continues to evolve in ways that truly support the real-world needs of clinicians, and that’s been a huge benefit for me. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") AM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 12/9/2025 "Effortless Navigation Makes Operations a Breeze" 4.5/5 What do you like best about TherapyNotes? Easy to navigate, reporting capabilities are strong and can report on a number of categories including filtering by provider or payer. Customer support is also strong especially in the social communities. Review collected by and hosted on G2.com. What do you dislike about TherapyNotes? You must export reports to work with rather than being able to manipulate the data Review collected by and hosted on G2.com. What problems is TherapyNotes solving and how is that benefiting you? Mental health EHR that helps us schedule, serve our clients, run our practice and be able to bill and report revenue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Melissa P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melissa P.") MP Melissa P. Small-Business (50 or fewer emp.) 10/19/2023 "LOVE TherapyNotes!" 5/5 What do you like best about TherapyNotes? I love TherapyNotes customer service! They are always SO helpful! I love that TN is updating their system constanlty to include new features based on feedback from users! It is easy to learn and easy to use! When you use TN all day every day, it's important that you love it and we do! I am so glad I chose TN as my EHR 2 years ago! Review collected by and hosted on G2.com. What do you dislike about TherapyNotes? My only complaints are: need for secondary billing to save time, need for ROI intergrated in the system to save time, option for admins to add and remove clients for providers, and option for admins to be able to download and send records as needed! All of this would save me (as the owner) so much time! Review collected by and hosted on G2.com. What problems is TherapyNotes solving and how is that benefiting you? Saves so much time billing primary claims and making sure notes and treatment plans are done timely! Also excellent for bookkeping and tracking revenue! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chris S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris S.") CS Chris S. Small-Business (50 or fewer emp.) 10/4/2023 "Great customer service. This platform meets all of my small practice needs!" 4.5/5 What do you like best about TherapyNotes? TherapyNotes allows you full customization for your client experience. They offer HIPPA compliant video software, scheduling, billing, forms- everything you could need for a private practice. Not only that, but their customer service is fast and available via e-mail or phone. Review collected by and hosted on G2.com. What do you dislike about TherapyNotes? My ONLY gripe is that it does not allow other calendars to write to it- which I sent as a recommendation to the company because navigating multiple calendars is challening, especially if you receive referrals from multiple platforms/sources It DOES write to other calendars and sync's pretty quickly, so I haven't made any scheduling errors in the 2 years in business, but I'm super diligent about scheduling my appointments as soon as I receive an appointment notification from the other sources. Review collected by and hosted on G2.com. What problems is TherapyNotes solving and how is that benefiting you? TherapyNotes does everything for me with the exception of insurance billing, since I am not credentialed personally- it DOES have that ability though. I literally could not run my practice without TherapyNotes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Andrea R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea R.") AR Andrea R. Small-Business (50 or fewer emp.) 10/3/2023 "The Reason I Chose TherapyNotes" 5/5 What do you like best about TherapyNotes? TherapyNotes has the best customer service! Each and every time I call/email they give me what I need...support! They take time to walk me through things, and send detailed follow up emails which helps so much. As a business owner I get busy with so many tasks and having those emails to refer back to is so helpful! If I could rate them a 100 I would! Keep up the great work! Review collected by and hosted on G2.com. What do you dislike about TherapyNotes? I can't think of any downsides at the moment. It used to be that I couldn't customize my own documents to send to clients, but that has changed! I am so happy with their services. Review collected by and hosted on G2.com. What problems is TherapyNotes solving and how is that benefiting you? At the current moment they are solving adding a new payor for me. This will allow me to bill out to the correct payor which gets me paid! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 10/24/2023 "Friendly and Knowledgeable Service Every Time!" 5/5 What do you like best about TherapyNotes? Therapy Support customer service is always helpful and they do the research to get the right answers. I never dread calling them and I know they are always there to help, whether to confirm that my next steps are correct or to guide me through new processes. Also, I feel that Therapy Notes Billing processes are steadily improving thanks to their team, who are always willing to listen and troubleshoot alongside billers like me. Review collected by and hosted on G2.com. What do you dislike about TherapyNotes? Therapy Notes is easy to use but there are still some billing settings I would like to see put in place to make reports readily available so we can look at the big picture for specific data. Also, some of the updates have made the on-screen data clunky and hard to see because of data alignment. Even arranging the column criteria won't fix some of the issues. I would really like it if the insurance ID Card images were attached to the business's insurance field that was set up on Intake since clients often fill out the data inaccurately. The option to send practice updates or newsletter emails to individual/bulk clients would be a great addition to the system. Review collected by and hosted on G2.com. What problems is TherapyNotes solving and how is that benefiting you? Therapy notes are great for combining scheduling, clinical, and billing data all in one place. The program is easy to learn and understand. Regular updates are always happening and each change makes the program more user-friendly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 10/20/2023 "A great EHR that is constantly being improved with new features and 24/7 customer support" 5/5 What do you like best about TherapyNotes? TherapyNotes offers a great EHR product at a competitive price. The company works hard to make improvements and is continually adding functionality by adding new features. For a sophisticated EHR system, much of it is laid out intuitively and there is a library of how-to videos and tutorials available for review. I have contacted the support staff a few times and I have always been very satisfied with how quickly I was able to have my issues resolved. What is prompting this review is that earlier today I realized that I had made some coding errors (CPT codes, modifiers, and POS codes) which were totally my fault for entering incorrectly. I ended up having a 45 minute phone conversation with customer support where they walked me through the solutions and helped me get back on track- I did not feel rushed even once, and the staff was warm, friendly and supportive. Review collected by and hosted on G2.com. What do you dislike about TherapyNotes? Sometimes when TherapyNotes updates are released with new and really useful features, I feel a little like I'm experiencing the "growing pains" of the product and that I need to pivot how I have been doing things so I can take advantage of the new features. But really, is this even a complaint? I feel like TherapyNotes is consistently working to offer a top notch product for a reasonable price, and I'm glad that it is continuing to evolve. I'm very satisfied. Review collected by and hosted on G2.com. What problems is TherapyNotes solving and how is that benefiting you? TherapyNotes is a convenient all-in-one practice management system that offers more features than I will ever use. It keeps my practice running smoothly and securely. The primay functions I use are the telehealth portal, the notes and documentation functions, and the financial tools for billing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Giselle S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giselle S.") GS Giselle S. Emergency Psychiatric Clinician Small-Business (50 or fewer emp.) 10/2/2023 "Customer service is second to none." 5/5 What do you like best about TherapyNotes? Customer service support representatives are always eager to help, professional and knowledgeable. I have literally never had a question or problem they couldn't fix. I always receive a follow up email with a synopsis of the problem or question and the remedy to fix it. I save the responses in case the issue comes up again in the future. It's usually user error and not TherapyNotes' error I might add. Wonderful company and staff! TherapyNotes is user friendly from the start. I went from paper to electronic with ease and they were there to help every step of the way. I use TherapyNotes 6 days a week and it's always a pleasure! Review collected by and hosted on G2.com. What do you dislike about TherapyNotes? I really have to stretch to think of something I dislike about TherapyNotes. Nope, can't think of anything! Review collected by and hosted on G2.com. What problems is TherapyNotes solving and how is that benefiting you? TherapyNotes enables me to stay compliant with industry requirements. They are updating and adding features all the time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Amelia G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amelia G.") AG Amelia G. Small-Business (50 or fewer emp.) 10/14/2023 "TherapyNotes has my back, and is extremely user friendly" 5/5 What do you like best about TherapyNotes? The interface is lovely- easy to use and integrated. I use it daily and it is key to my business. There are many features for each aspect of the business. Additionally, the support team is invariably professional, helpful, patient and kind and always solve my issue. Review collected by and hosted on G2.com. What do you dislike about TherapyNotes? I don't have any complaintsbout TherapyNotes. Review collected by and hosted on G2.com. What problems is TherapyNotes solving and how is that benefiting you? The most complex part of my business for me is the billing piece, specifically, billing insurers. TherapyNotes helps me to keep organized so I can get my reimbursements. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Justin N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin N.") JN Justin N. Small-Business (50 or fewer emp.) 10/4/2023 "Very helpful customer services today." 5/5 What do you like best about TherapyNotes? Ease of use Customer service Price Integrated with billing Review collected by and hosted on G2.com. What do you dislike about TherapyNotes? I don't think customer service should be 24/7. Just my opinion. An intake form that is more child friendly (i.e., parents complete about their child) would be nice. Child and adolescent assessment forms (i.e., Vanderbilts, SCARED, PHQ-9 Teen, etc.). Review collected by and hosted on G2.com. What problems is TherapyNotes solving and how is that benefiting you? Meeting the requirements of documentation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about TherapyNotes? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about TherapyNotes ](https://www.g2.com/products/therapynotes/discussions/new) GU Guest User What advice do you have for others considering TherapyNotes for managing clinical notes and billing? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-advice-do-you-have-for-others-considering-therapynotes-for-managing-clinical-notes-and-billing) GU Guest User What is TherapyNotes used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-therapynotes-used-for) [ View all Discussions ](https://www.g2.com/products/therapynotes/discuss) ## Pricing Options Pricing provided by TherapyNotes. ### Non-Profit (501c3) $25/mo for the first clinician ### Solo $49/mo for one user ### Group $59/mo for the first clinician [ View More Pricing Information ](https://www.g2.com/products/therapynotes/pricing) TherapyNotes Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "Product Avatar Image") SimplePractice 4.1/5(129) [ Compare Now ](https://www.g2.com/compare/simplepractice-vs-therapynotes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b0e3e4c30117e9db6f9c632b803c4d75/theranest-by-ensora-health.png "Product Avatar Image") TheraNest by Ensora Health 4.3/5(140) [ Compare Now ](https://www.g2.com/compare/theranest-by-ensora-health-vs-therapynotes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ec3efdccbac05db26f3e613e5d1ddd5/tebra-previously-kareo-patientpop.png "Product Avatar Image") Tebra (previously Kareo +... 4.1/5(259) [ Compare Now ](https://www.g2.com/compare/tebra-previously-kareo-patientpop-vs-therapynotes) ##### ##### TherapyNotes Features Administrative Workflow Management Billing Security and Authorization Clinical Patient Records Specialty EHR Templates Interoperability Clinical Workflow Management Clinical Documentation Patient Health Information Management Patient Workflow Management [ View More Features ](https://www.g2.com/products/therapynotes/features) ##### Categories on G2 [EHR](https://www.g2.com/categories/ehr)[Telemedicine](https://www.g2.com/categories/telemedicine)[Medical Billing](https://www.g2.com/categories/medical-billing) [EHR](https://www.g2.com/categories/ehr)[Telemedicine](https://www.g2.com/categories/telemedicine)[Medical Billing](https://www.g2.com/categories/medical-billing)[Mental Health](https://www.g2.com/categories/mental-health)[E-Prescribing](https://www.g2.com/categories/e-prescribing) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which application portfolio management platforms are actually worth the investment for a 500-plus application environment where rationalization needs to be ongoing and data-driven?](https://www.g2.com/discussions/which-application-portfolio-management-platforms-are-actually-worth-the-investment-for-a-500-plus-application-environment-where-rationalization-needs-to-be-ongoing-and-data-driven)[PhpStorm vs Eclipse vs NetBeans for PHP development: which PHP IDE do professional backend developers actually end up using day to day?](https://www.g2.com/discussions/phpstorm-vs-eclipse-vs-netbeans-for-php-development-which-php-ide-do-professional-backend-developers-actually-end-up-using-day-to-day)[Top Employer of Record software for small app development companies](https://www.g2.com/discussions/top-employer-of-record-software-for-small-app-development-companies) [Top platforms for real-time ABM performance monitoring](https://www.g2.com/discussions/top-platforms-for-real-time-abm-performance-monitoring)[Who offers the most developer-friendly mobile crash reporting dashboard?](https://www.g2.com/discussions/who-offers-the-most-developer-friendly-mobile-crash-reporting-dashboard)[Pros and Cons Details](https://www.g2.com/products/therapynotes/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)