--- title: TherapyNotes Reviews meta\_title: 'TherapyNotes Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 99 reviews by the users' company size, role or industry to find out how TherapyNotes works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 99 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # TherapyNotes Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by TherapyNotes but has limited features. Are you part of the TherapyNotes team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! TherapyNotes™ is the most trusted online practice management and EHR software for behavioral health practices of all sizes. With over 60,000 users, we're considered the largest platform for mental health professionals, offering the most intuitive software and best customer support in the industry. Our streamlined scheduling, notes, billing, and a custom client portal — plus unlimited support and superior security — can help optimize how you manage your practice, letting you focus less on administrative tasks and more on your clients' needs. We offer: • Streamlined scheduling and a personal to-do list that automatically generates tasks based on past activity • Powerful form-based notes, designed specifically for behavioral health • Electronic insurance claims, ERA payment posting, and credit card processing • HIPAA compliancy, keeping your data encrypted, secured, and backed up regularly To learn more about TherapyNotes™, visit TherapyNotes.com, and receive your first month completely free. * * * Seller [TherapyNotes](https://www.g2.com/sellers/therapynotes) Discussions [TherapyNotes Community](https://www.g2.com/products/therapynotes/discuss) Languages Supported English Solution Type All-in-One Overview by Rachael Allen Show More ## Pricing Pricing provided by TherapyNotes. ### Non-Profit (501c3) $25/mo for the first clinician ### Solo $49/mo for one user [ View More Pricing Information ](https://www.g2.com/products/therapynotes/pricing) ## Top-Rated Alternatives [ ![TheraNest by Ensora Health](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TheraNest by Ensora Health") TheraNest by Ensora Health 4.3/5(140) ](https://www.g2.com/products/theranest-by-ensora-health/reviews) [ ![Tebra (previously Kareo + PatientPop)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tebra (previously Kareo + PatientPop)") Tebra (previously Kareo + PatientPop) 4.1/5(259) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) [ ![SimplePractice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SimplePractice") SimplePractice 4.1/5(129) ](https://www.g2.com/products/simplepractice/reviews) [ View All Alternatives ](https://www.g2.com/products/therapynotes/competitors/alternatives) ## User Insights Average based on 99 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Amy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy M.") AM Amy M. Psychologist Small-Business (50 or fewer emp.) 5/7/2025 "Disappointed." 0/5 What do you like best about TherapyNotes? The note templates are easy to use. I like being able to customize my interventions. Review collected by and hosted on G2.com. What do you dislike about TherapyNotes? Customer support is abysmal. Clients can request appointments during times that are blocked off as unavailable. I've requested updates on when this will be fixed and got no response at all until I sent multiple emails asking why they were not responding (waiting 24 hours between each message on business days to give them time to respond). They have a Facebook group that is supposed to be to ask for help, but admins arbitrarily delete comments and posts. When asked why my post was deleted, they lied and said they did not delete it. When I pushed the issue they said they have the right to delete posts and refused to discuss further. When I signed up, I chose TherapyNotes because they stated my price would not be raised. A year later they raised prices and refused to address their prior promise. If I were choosing an EHR today, I would not go with TherapyNotes due to how awful their customer service is, but it's hard to switch. I hope this review warns others to look elsewhere. Review collected by and hosted on G2.com. What problems is TherapyNotes solving and how is that benefiting you? Right now they are creating more problems than they are solving. If it were simple to switch EHRs, I would. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 3/3/2019 "Good system for light needs" 0.5/5 What do you like best about TherapyNotes? Tech support was very good and timely. Their note section allowed for fairly adequate notations. This system provided an intake, discharge note, and treatment plan, along with 2 forms of progress notes. It also had contact notes, which I used alot. Review collected by and hosted on G2.com. What do you dislike about TherapyNotes? This appears to be a system designed for a light private practice. There was no ability to modify note structure. Review collected by and hosted on G2.com. What problems is TherapyNotes solving and how is that benefiting you? This product appears to be designed for a light practitioner who only needs to write notes and treatment plans. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about TherapyNotes? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about TherapyNotes ](https://www.g2.com/products/therapynotes/discussions/new) GU Guest User What advice do you have for others considering TherapyNotes for managing clinical notes and billing? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-advice-do-you-have-for-others-considering-therapynotes-for-managing-clinical-notes-and-billing) GU Guest User What is TherapyNotes used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-therapynotes-used-for) [ View all Discussions ](https://www.g2.com/products/therapynotes/discuss) ## Pricing Options Pricing provided by TherapyNotes. ### Non-Profit (501c3) $25/mo for the first clinician ### Solo $49/mo for one user ### Group $59/mo for the first clinician [ View More Pricing Information ](https://www.g2.com/products/therapynotes/pricing) TherapyNotes Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "Product Avatar Image") SimplePractice 4.1/5(129) [ Compare Now ](https://www.g2.com/compare/simplepractice-vs-therapynotes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b0e3e4c30117e9db6f9c632b803c4d75/theranest-by-ensora-health.png "Product Avatar Image") TheraNest by Ensora Health 4.3/5(140) [ Compare Now ](https://www.g2.com/compare/theranest-by-ensora-health-vs-therapynotes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ec3efdccbac05db26f3e613e5d1ddd5/tebra-previously-kareo-patientpop.png "Product Avatar Image") Tebra (previously Kareo +... 4.1/5(259) [ Compare Now ](https://www.g2.com/compare/tebra-previously-kareo-patientpop-vs-therapynotes) ##### ##### TherapyNotes Features Administrative Workflow Management Billing Security and Authorization Clinical Patient Records Specialty EHR Templates Interoperability Clinical Workflow Management Clinical Documentation Patient Health Information Management Patient Workflow Management [ View More Features ](https://www.g2.com/products/therapynotes/features) ##### Categories on G2 [EHR](https://www.g2.com/categories/ehr)[Telemedicine](https://www.g2.com/categories/telemedicine)[Medical Billing](https://www.g2.com/categories/medical-billing) [EHR](https://www.g2.com/categories/ehr)[Telemedicine](https://www.g2.com/categories/telemedicine)[Medical Billing](https://www.g2.com/categories/medical-billing)[Mental Health](https://www.g2.com/categories/mental-health)[E-Prescribing](https://www.g2.com/categories/e-prescribing) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best cloud-based CRM for service industry](https://www.g2.com/discussions/best-cloud-based-crm-for-service-industry)[Best accounts receivable software](https://www.g2.com/discussions/best-accounts-receivable-software)[Which operational risk software offers the best customer support](https://www.g2.com/discussions/which-operational-risk-software-offers-the-best-customer-support) [Top customer data platforms for software companies](https://www.g2.com/discussions/top-customer-data-platforms-for-software-companies)[Top-rated customer success tools for mobile app businesses](https://www.g2.com/discussions/top-rated-customer-success-tools-for-mobile-app-businesses)[Pros and Cons Details](https://www.g2.com/products/therapynotes/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)