# Solv Reviews **Vendor:** Solv **Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Average Rating:** 4.5/5.0 **Total Reviews:** 2 ## About Solv Solv is the AI company for on-demand care. We build AI agents that take on the work nobody wants to do, so your team can focus on the patient in front of them. Solv is used by thousands of provider sites across 48 states and has powered over 100 million patient visits. What makes Solv different: our agents don't sit outside your operation and hand work back to your front desk. They're powered by the Solv Experience OS, which powers a modern, end-to-end patient experience. We're EHR-agnostic and purpose-built for on-demand care, designed for the walk-in, high-volume, labor-constrained reality of the category. Solv Experience becomes the operating system for the front desk. Online scheduling and waitlist, digital registration and paperwork, insurance card capture (OCR), kiosk / QR / mobile check-in, AI-managed queue, 2-way patient messaging, NPS surveys, Google review generation, post-visit rebooking, and new-patient acquisition across the Solv consumer marketplace, Google Business Profile "Book Online," Apple Maps, and an embeddable website widget. Solv AI Agents reason and take action inside the Solv Experience OS, each purpose-built for a specific workflow to eliminate the admin work that nobody wants to do: Maya — Inbound voice agent. Answers every call 24/7, books visits, takes payments, and resolves the call. 650K+ patient calls handled, ~50% resolution rate without human transfer. ClearPay — Insurance and cost agent. AI OCR, AI payer selection, AI real-time eligibility, AI cost estimation against the clinic's own fee schedules. InboxAI — Patient comms triage. Reads every inbound message, tags it, and routes it to the right team member. ## Solv Pros & Cons **What users dislike:** - Users experience **integration issues with EMR** , causing obstacles that hinder a seamless workflow with Solv. (1 reviews) - Users often face **integration issues** with EMR, which can hinder the functionality and efficiency of Solv. (1 reviews) - Users experience **poor integration** with their EMR, leading to obstacles that hinder seamless functionality. (1 reviews) ## Solv Reviews ### 1. Helpful Tool for Patient Access, But Beware of Hidden Costs **Rating:** 5.0/5.0 stars **Reviewed by:** Bree M. | Director Of Marketing And Community Relations, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Solv?** Solv offers a clean and intuitive interface that makes it easy for patients to schedule appointments and access care. The integration with urgent care operations is generally smooth, and the communication tools help reduce no-shows and improve patient engagement. Their marketing tools and visibility on the Solv platform also help drive new patient acquisition. **What do you dislike about Solv?** While the platform itself functions well, the pricing structure can be frustrating. Add-on features and unexpected upcharges start to add up quickly, which makes it feel like you're being nickeled and dimed for tools that should be included in the base package. It would be helpful if their pricing were more transparent and inclusive. **What problems is Solv solving and how is that benefiting you?** Solv is helping us streamline access to care by simplifying the patient scheduling process and improving online visibility. Patients can easily find our clinics, book same-day appointments, and receive timely reminders—all without needing to call us directly. This not only reduces call volume for our front desk staff but also improves patient satisfaction and convenience. The platform’s ability to collect insurance information and digital paperwork ahead of time has also helped decrease wait times and create a smoother check-in experience. Overall, Solv supports operational efficiency and helps us capture new patients who are searching for urgent care online. ### 2. Overall Solv has been great for exposing our clinics to new markets, specifically virtual patients. **Rating:** 4.0/5.0 stars **Reviewed by:** Monique H. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Solv?** New patients acquired from new markets, specifically on virtual platforms. **What do you dislike about Solv?** Sometimes there are obstacles to integration with our EMR. **What problems is Solv solving and how is that benefiting you?** Telemedicine visits and marketing our clinic on their platform to increase visits. - [View Solv pricing details and edition comparison](https://www.g2.com/products/solv/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-16+10%3A10%3A58+-0500&secure%5Bsession_id%5D=0ed7632c-1cd1-42c5-9f42-9b01a9ebb0b1&secure%5Btoken%5D=a4c92490be120205f7c3054680db5aacd872661d9efbb6d2b6891e56e52760b5&format=llm_user) ## Solv Integrations - [Experity EMR & PM](https://www.g2.com/products/experity-emr-pm/reviews) ## Solv Features **Information Flow** - Patient Case Management **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Patient Convenience ** - Tablets and Kiosks - Payment Collection - Form Workflow - Patient Check-in - Mobile Patient Intake **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Communications **Patient Communication & Engagement** - Personalized Patient Outreach - Intelligent Chatbots & Virtual Assistants - Two-Way Patient Messaging - AI-Powered Appointment Reminders **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Administration ** - Patient Data Transfer - HIPAA Compliance - Insurance Credentialing - ID Verification - Appointment Scheduler Integration - E-Signature **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration **Scheduling & Access Optimization** - Self-Service Appointment Scheduling - Digital Intake & Pre-Visit Forms - AI-Based Scheduling Optimization - Waitlist & Cancellation Management **Generative AI** - AI Text Summarization **Operational Intelligence & Integration** - EHR & Practice Management Integration - Operational Performance Dashboards ## Top Solv Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,929 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews)