Top 10 Shared Inbox by Canary Alternatives & Competitors

Top 10 Alternatives to Shared Inbox by Canary Recently Reviewed By G2 Community

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers

Front
By Front App
4.7/5
(2,395)
Product Description
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Show More
Categories in common with Shared Inbox by Canary:
Email Management
Digital Customer Service Platforms
Email Client
Shared Inbox
Conversational Support

Tidio
By Tidio
4.7/5
(1,850)
Product Description
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
Show More
Categories in common with Shared Inbox by Canary:
Digital Customer Service Platforms
Shared Inbox
Conversational Support
Customer Communications Management
Chatbots

Hiver
By Hiver
4.6/5
(1,275)
Product Description
Hiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool.
Show More
Categories in common with Shared Inbox by Canary:
Email Management
Digital Customer Service Platforms
Shared Inbox
Conversational Support
Customer Communications Management
You’re Seeing Part of the StoryLog in or create an account to access the full set of alternatives.
Create a Free Account

Help Scout
By Help Scout
4.4/5
(417)
Product Description
Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.
Show More
Categories in common with Shared Inbox by Canary:
Email Management
Digital Customer Service Platforms
Shared Inbox
Conversational Support
Customer Communications Management

Zendesk for Customer Service - AC
By Zendesk
4.3/5
(6,668)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
Show More
Categories in common with Shared Inbox by Canary:
Digital Customer Service Platforms
Shared Inbox
Conversational Support
Chatbots
Customer Self-Service

Freshdesk
By Freshworks
4.4/5
(3,616)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Show More
Categories in common with Shared Inbox by Canary:
Digital Customer Service Platforms
Shared Inbox
Conversational Support
Customer Communications Management
Customer Self-Service

LiveAgent
By QualityUnit
4.5/5
(1,535)
Product Description
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Show More
Categories in common with Shared Inbox by Canary:
Digital Customer Service Platforms
Shared Inbox
Customer Communications Management
Chatbots
Customer Self-Service

Plivo
By Plivo
4.5/5
(748)
Product Description
Global SMS & Voice calls for businesses of all sizes
Show More
Categories in common with Shared Inbox by Canary:
Digital Customer Service Platforms
Conversational Support
Customer Communications Management
Chatbots
Customer Self-Service

Salesforce Service Cloud
By Salesforce
4.4/5
(7,174)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Show More
Categories in common with Shared Inbox by Canary:
Digital Customer Service Platforms
Conversational Support
Customer Communications Management
Customer Self-Service
Help Desk

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers