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Poppulo Reviews & Product Details

Poppulo is the leading provider of enterprise employee communications and digital signage software designed to enhance communication and engagement with your most important audiences. Trusted by over 4,500 global organizations, including over 40 of the Fortune 100, Poppulo aims to maximize communication effectiveness to help businesses achieve their strategic goals. Headquartered in Denver, Colorado, with regional offices in Cork, Ireland, and Bengaluru, India, Poppulo is at the forefront of innovation in enterprise communications. ABOUT POPPULO EMPLOYEE COMMUNICATIONS SOLUTIONS Poppulo's AI-powered multichannel employee communications platform ensures each employee receives the right message—precisely how, when, and where it matters most. By delivering relevant, personalized, and measurable communications, Poppulo makes it easy to engage employees across email, mobile, Microsoft SharePoint and Teams, and digital signage. This flexibility allows organizations to engage their employees effectively, regardless of their location, workstyle, or preferred communication method. Poppulo's key features include AI-powered personalization, robust governance, and seamless integration with existing HR systems. The platform's advanced analytics capabilities enable organizations to measure the impact of their communications, providing insights that can inform future strategies. By delivering personalized and measurable communications, Poppulo empowers organizations to create a more engaged workforce, ultimately leading to improved productivity and employee satisfaction. Key use cases for Poppulo's employee communications software include leadership communications, corporate or internal communications, HR and IT communications, operational communications, and strategic or change communications. ABOUT POPPULO DIGITAL SIGNAGE SOLUTIONS Poppulo's enterprise digital signage solution, formerly known as Four Winds Interactive, is powerful, flexible, and scalable--designed to engage your most important audiences, whether customers or employees. Whether you need simple templates and pre-built apps or complex builds with live data integrations, Poppulo has you covered. Poppulo's end-to-end digital signage platform includes cloud-based management, advanced authoring, and an integration framework to connect content from third-party systems. Supporting a vast array of hardware, whether sourced from Poppulo or brought by you, Poppulo's in-house experts and professional services teams can manage your signage, allowing you to fully leverage visual communications to drive audience engagement, improve customer service, and boost sales. Key use cases for Poppulo's digital signage software include brand and customer experience, performance management, workplace communications, and facilities management.

Product Website

Seller

Poppulo

Discussions

Poppulo Community

Languages Supported

English

Product Description

Poppulo's multichannel employee communications platform and digital signage software help enterprises engage their most important audiences to drive business results.

Overview by

Jennifer O Riordan

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

Poppulo Integrations

(13)

Verified by Poppulo

Poppulo Media

Easily create engaging email flyers and newsletters

Poppulo for SharePoint

Poppulo for Microsoft Teams

Poppulo Demo - Poppulo Employee Communications

Poppulo employee communications software

Poppulo digital signage software

Poppulo Email Overview

Poppulo Digital Signage Cloud Overview

The Poppulo Effect

Poppulo for Microsoft 365

Official Downloads

(5)

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The Ultimate Guide to Buying Employee Comms Software

The Ultimate Guide to Buying Digital Signage Software

Delivering Value With Enterprise-Class Communications

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Verified User in Computer Software

Enterprise (> 1000 emp.)

6/10/2024

"Poppulo Review"

3.5/5

What do you like best about Poppulo?

Poppulo provides great metrics, it's easy to use, especially for targeting emails or sending on behalf of an executive. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

The templates, once created, would be more useful if they could be manipulated/changed without having a new template created. Review collected by and hosted on G2.com.

Gastros P.

Marketing Assosiate

Mid-Market (51-1000 emp.)

4/2/2024

"Simple to operate but high in benefits"

4.5/5

What do you like best about Poppulo?

The implementation of analytics to monitor email open rate and email delivery rate has many benefits. We now know all the data and make improvement on our email content design to attract recipient to open the email. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

We are satisfied with our experience using Popplo. No dislike with the platform and happy with all the tools that can customized email design and content. Review collected by and hosted on G2.com.

Verified User in Dairy

Small-Business (50 or fewer emp.)

3/1/2024

"Easy to use system which improves continuously"

4.5/5

What do you like best about Poppulo?

I have had a very positive experience with Poppulo. I use their Email for communication to our members on a daily basis.

The support on the rare occasion that I have had to use is second to none. The email platform is user friendly and continues to develop and improve all the time. There is a super bank of information which you can refer to to upskill yourself. There are also very professional and informative webinars Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

There is nothing that I dislike about Poppulo Review collected by and hosted on G2.com.

David T.

Enterprise (> 1000 emp.)

7/27/2023

"Strong tools that need development to stay current"

3.5/5

What do you like best about Poppulo?

Poppulo remains one of the best internal comms email platforms on the market. The ease of set up, email creation, and measurement make it a great tool for any business looking to use email to engage colleagues.

There's a lot of customisation possible for advanced users, and the integration of a survey tool and event tracking is a nice bonus for teams who want more from the platform. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

The major issue is the email builder feels like it was designed over a decade ago. There's been no major enhancements to user experience and new platforms have much better WYSIWYG editors with drag and drop creation and more creative layouts.

That said, if you can work confidently in tables, you can do a huge amount with the tools available. Review collected by and hosted on G2.com.

What problems is Poppulo solving and how is that benefiting you?

It provides an all in one digital comms platform to make sure our emails land with impact, and allows us to measure that impact with detailed analytics. Over the last six months, we've built a clear view of what colleagues want from our emails and digital comms, which we're able to use to improve what we do. Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo

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David, thank you for taking the time to share your thoughts on Poppulo. We're pleased to hear that you find Poppulo to be one of the best internal comms email platforms available. Your feedback on the ease of setup, email creation, and measurement aligns with our goal to provide a robust and user-friendly solution for engaging colleagues.

We understand your feedback about the email builder, and we're actively working to enhance the user experience. Your input is invaluable in guiding efforts to improve our platform.

We’re grateful you chose Poppulo and are dedicated to ensuring you always have the tools you need to reach your most important audiences.

Jaclyn B.

Mid-Market (51-1000 emp.)

7/27/2023

"Do Not Use Poppulo"

0/5

What do you like best about Poppulo?

Nothing. The service is slow, our needs are not listened to, and our customer support reps do not seem to care. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

Everything. We have been working on what we thoguht would be a simple project for eight months with minimal progress. To Poppulo's credit, there were additional steps we needed to take which added to this timeline. However, now that we are at the point of being able to work on our original goals, we are being told those were never requested. Everyone seems to only have a one track mind. We ask for three things, only the most recent gets attended to while the others are forgotten about. WHen we ask about the other items, we are told they were never requested, despite having a paper trail with these requests. We are so frustrated with the service that we are dangerously close to pulling our contract. Make it easy for yourself and just do not use Poppulo. Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo

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We're genuinely sorry to hear about your experience with Poppulo and sincerely appreciate your feedback. Your experience does not align with the level of service we aim to provide. Your feedback is important, and we’re committed to addressing your concerns promptly.

We acknowledge that there were misunderstandings and missteps along the way, and we’re dedicated to making things right. If you’d be open to a conversation, please reach out to us directly, and we’ll prioritize addressing your specific concerns.

Thank you for your feedback; it helps us improve. We look forward to the opportunity to provide you with a better experience.

Verified User in Education Management

Enterprise (> 1000 emp.)

11/9/2023

"Great internal comms tool that is constantly improving"

4/5

What do you like best about Poppulo?

It creates strong, branded newsletters that are easy to compile with it's intuitive drag and drop features.

Poppulo also provides great insights into your internal communications. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

As an enterprise user, I would like more flexibility in creating sub-accounts and changes to templates. Currently requests like these go through the process of an online request form to the support team. It can take a few days to resolve as the support team aren't the quickest in coming back. Sometimes, changes to your template design (such as adding or removing a component) needs to be actioned urgently and so it would be easier for users to be able to do this themselves. Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo

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Thank you for sharing your valuable feedback on Poppulo. We're delighted to learn that you appreciate our intuitive features for creating branded newsletters and the insightful analytics that contribute to shaping your employee communications.

We're actively working to enhance the flexibility of template change requests. We invite you to reach out to our support team to share additional recommendations as we work toward a more efficient and responsive experience. Customer insights are crucial in guiding our ongoing improvements.

Thank you for choosing Poppulo—we look forward to continuing to support your internal communications efforts.

Verified User in Biotechnology

Enterprise (> 1000 emp.)

5/30/2024

"Don't "fly blind" Use Poppulo for solid metrics"

4.5/5

What do you like best about Poppulo?

The metrics, ability to target articles. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

Editing the layouts is a little cumbersome. Review collected by and hosted on G2.com.

Danielle W.

Enterprise (> 1000 emp.)

11/9/2023

"Poppulo is great!"

4.5/5

What do you like best about Poppulo?

I like that in Poppulo you are able to personalise your emails as much or as little as you like. It is by far the best communication tool I have used in my internal communications career. I also appreciate the help desk, which is a smooth and simple process to use to get your questions answered. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

That we are not able to un-send or recall emails! Managing people tags and lists can also be a little painful at times. Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo

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Danielle, thank you for taking the time to share your positive experiences with Poppulo. We're thrilled to hear that it is the best communication tool you've used in your internal communications career. We appreciate your kind words about the personalization options within Poppulo and our responsive help desk. It's our goal to provide a platform that empowers users to tailor their communications while offering seamless support.

Poppulo is designed to enable quick and effective communication with employees, and we're delighted to be a part of your strategy to connect with your team. Thank you for choosing Poppulo—we look forward to continuing to support your internal communications efforts.

Dilip Teja p.

Small-Business (50 or fewer emp.)

9/9/2023

"The Immense Feature rich nature of the website"

5/5

What do you like best about Poppulo?

Poppulo provides a lot of features trough its web version which othewise would have been a lot difficult to get hands on the software. Also the great documentation of the poppulo helped a ton to be able to get started with the website and work on more advanced features Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

There are no downsides as such for a great software like Poppulo. But If you ask any, I would be interested in seeing many video documentations provided to every feature to understand the technology in more visual manner. Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo

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Dilip, thank you for sharing your feedback! We're delighted to hear that you appreciate the helpful documentation that has assisted you in getting started with the platform.

Your suggestion about video documentation is excellent! We understand the value of visual learning, and we'll certainly consider adding more video resources to help users like you understand our technology in a more visual manner.

Thank you for choosing Poppulo, and your valuable feedback will help us improve our services further.

Ella D.

Political Action Committee Administrator

Enterprise (> 1000 emp.)

7/27/2023

"User-friendly, great results"

5/5

What do you like best about Poppulo?

Poppulo is user-friendly with intuitive navigation. I'm able to quickly send or schedule mass communications. The analytics dashboard allows us to easily discern trends and preferences among readers of our communications. This actionable feedback has yeilded fantastic results. I especially like how it's easy to send emails on behalf of other employees and spoof the emails address and name. Review collected by and hosted on G2.com.

What do you dislike about Poppulo?

In very limited circumstances the program has misdirected auto-replies to the incorrect inbox. Poppulo has since made this very minor limitation clear using a disclaimer on the website. We mitigated the issue. It wouldn't effect my choice to use poppulo in the future. Review collected by and hosted on G2.com.

Response from Raina Hathorne of Poppulo

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Thank you for sharing your positive experiences with Poppulo, Ella! We're thrilled to hear that you find our platform user-friendly with intuitive navigation, enabling you to send or schedule communications efficiently.

It's great to know that the analytics dashboard has been instrumental in discerning trends and preferences among readers, yielding fantastic results for your strategic communications. We're pleased that you appreciate the ease of sending emails on behalf of other employees and spoofing the email address and name.

We appreciate your feedback regarding a very minor limitation, and we're glad to hear that you've mitigated the issue. Your understanding is valued, and we're committed to continuously improving our platform.

Thank you for choosing Poppulo, and we look forward to continuing to support your communications and strategic endeavors.