Top 10 Plain Alternatives & Competitors

(20)4.5 out of 5

If you are considering Plain, you may also want to investigate similar alternatives or competitors to find the best solution. Customer Communications Management Software is a widely used technology, and many people are seeking secure, productive software solutions with multi-channel coverage, communications strategy development, and create content. Other important factors to consider when researching alternatives to Plain include features and integration. The best overall Plain alternative is Salesforce Service Cloud. Other similar apps like Plain are Fin by Intercom, Freshdesk, Front, and Tidio. Plain alternatives can be found in Customer Communications Management Software but may also be in Help Desk Software or AI Customer Support Agents Software.

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Best Paid & Free Alternatives to Plain

Salesforce Service Cloud
Fin by Intercom
Freshdesk
Front
Tidio
Hiver
Plivo
Five9 Intelligent Cloud Contact Center Platform

Top 10 Alternatives to Plain Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Plain stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Information Technology and Services, and Accounting, and find the best product for your business.

Salesforce Service Cloud

By Salesforce

4.4/5

(7,169)

Product Description

Reviewers say compared to Plain, Salesforce Service Cloud is:

Slower to reach roi

Easier to admin

Categories in common with Plain:

Conversational Support

Customer Communications Management

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to Plain, Fin by Intercom is:

Slower to reach roi

Easier to admin

Better at meeting requirements

Categories in common with Plain:

Conversational Support

Customer Communications Management

By Freshworks

Product Description

Reviewers say compared to Plain, Freshdesk is:

Slower to reach roi

Easier to admin

Easier to set up

Categories in common with Plain:

Conversational Support

Customer Communications Management

Help Desk

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Tidio

By Tidio

4.7/5

(1,851)

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Reviewers say compared to Plain, Tidio is:

Slower to reach roi

Easier to admin

Easier to set up

Categories in common with Plain:

Conversational Support

Customer Communications Management

By Hiver

Product Description

Reviewers say compared to Plain, Hiver is:

Slower to reach roi

Easier to admin

Easier to set up

Categories in common with Plain:

Conversational Support

Customer Communications Management

By Plivo

Product Description

Reviewers say compared to Plain, Plivo is:

Slower to reach roi

Easier to admin

Easier to set up

Categories in common with Plain:

Conversational Support

Customer Communications Management

Help Desk

Five9 Intelligent Cloud Contact Center Platform

By Five9

4.1/5

(579)

Product Description

Reviewers say compared to Plain, Five9 Intelligent Cloud Contact Center Platform is:

Slower to reach roi

Easier to admin

Categories in common with Plain:

Conversational Support

Customer Communications Management

By Help Scout

Product Description

Reviewers say compared to Plain, Help Scout is:

Slower to reach roi

Easier to admin

Easier to set up

Categories in common with Plain:

Conversational Support

Customer Communications Management

By Jotform

Product Description

Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.

Reviewers say compared to Plain, Jotform AI Agents is:

Slower to reach roi

Easier to admin

Easier to set up

Categories in common with Plain:

Conversational Support

Customer Communications Management

Help Desk